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Bewertungen von Oceana Santa Monica, LXR Hotels & Resorts

5 out of 5
Oceana Santa Monica, LXR Hotels & Resorts
849 Ocean Ave, Santa Monica, CA

Bewertungen

9,0

Wunderbar

292 von insgesamt 426 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
86 von insgesamt 426 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 426 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 426 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 426 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Andrea

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Leider konnte man vom Bett aus das Hauptlicht nicht ausmachen - es gab nicht einmal eine Leselampe am Bett! Für diesen Zimmerpreis war das Badezimmer sehr klein - ein Waschbecken und keine Ablage um den Kulturbeutel hinzulegen/stellen: Ich musste ihn dann auf den Boden tun! Ansonsten nette Einrichtung und sehr nettes Personal. Aber grundsätzlich überteuert.
Aufenthalt von 2 Nächten im März 2022
Antwort von Victoria am 1. Apr. 2022
Thank you for taking a moment of your time to review your stay. I am sorry to hear you had a less than perfect time. We appreciate your feedback and strive to do better. We hope to welcome you back to Oceana in the future. -Oceana

10/10 – Hervorragend

Thorsten, Hamburg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
War sehr schön dort
Aufenthalt von 5 Nächten im November 2021
Antwort von Tory am 23. Nov. 2021
Thank you for taking the time to share your thoughts. We hope to welcome you back in the future! -Tory Front Desk Manager

10/10 – Hervorragend

Monika

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Clubhotel in ruhiger Umgebung
Sehr schönes Club-Hotel mit familiärer Ausstrahlung. Gefallen hat uns vor allem der nette Service und die langen Öffnungszeiten des Restaurants am Abend. Das Essen war auch sehr gut. Insgesamt kann man bei diesem Hotel nichts falsch machen. Ideal für Familien mit kleinen Kindern.
Aufenthalt von 4 Nächten im Juli 2018
Antwort von Alex L, General Manager am 5. Aug. 2018
Dear Monika, Thank you for the review! I am happy to hear you enjoyed my staff and they were able to give you great service. I am pleased that you enjoyed the restaurant as well, we want you to feel as if you are at home in your very own kitchen. I hope we will see you again soon. Best, Alex L, General Manager

8/10 – Gut

Jan, München

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
kleineres Hotel in Santa Monica in sehr guter Lage
Wir waren 5 Tage im Juli dort. Sehr relaxte Stimmung,keine typisches Tour Hotel, gutes Essen im restaurant, netter Service

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Immer wieder.....
very pleasant staff....

10/10 – Hervorragend

Ralph, Hamburg, Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worth every dollar spent
This hotel is a true gem. The location is excellent, it feels very homy and the staff is great. For everybody who likes rather small hotels this is a perfect fit.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Thomas, Tuebingen, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zimmer sehr hellhörig
Personal sehr freundlich und bemüht. Zimmer sehr hellhörig. Pool nur bis 18.00Uhr geöffnet, nicht zu empfehlen für Reisende die Ruhe und Entspannung suchen.

10/10 – Hervorragend

Sarah-jean

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What an incredible hotel and location! Just wow. That's all I can say about this one. Amazing hotel, staff was second to none, everyone was so helpful and polite, room service was great, valet was quick. Everything, 10/5 stars!
Aufenthalt von 2 Nächten im April 2024
Antwort von Rigo am 13. Mai 2024
Thank you for the wonderful rating and kind words. I will be sharing this with the team. Also, we are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Shloime

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rigo am 18. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

8/10 – Gut

Vegas, Humble

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The entire hotel looks beautiful. However, the room looks like the carpet and rugs need to be shampooed...but the rooms was AWESOME! The staff were great, we would definitely come back.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rigo am 18. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

8/10 – Gut

samuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good for stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Rigo am 9. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. Last, if possible, I would like to know how we could have been better and gotten a 5?

10/10 – Hervorragend

Albert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Rigo am 9. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Xinchen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
can be more innovative in the dining menu.
Aufenthalt von 1 Nacht im März 2024
Antwort von Rigo am 9. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Carol

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rigo am 9. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Maksym

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Gene am 21. Feb. 2024
Dear Maksym,Thank you very much for the 5 out of 5 rating. It was a pleasure having you here and we hope to see you here again in the near future. Warm regards,Eugene Portus

10/10 – Hervorragend

Staci

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic property & fantastic staff! Will definitely stay again .
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Eugene am 21. Feb. 2024
Dear Staci,We are happy that you enjoyed your stay here at Oceana. Thank you for the kind words and we look forward to seeing you again sometime soon.Sincerely,Eugene Portus

6/10 – Okay

Andreas

Verbesserungswürdig: Komfort des Zimmers
Hotel bello ma i servizi reclamizzati non ci sono. Nn c'è la Spa ma solo una stanza x massaggi. Solo un piccolo ristorante e uno pseudo bar con orari certosini . Peccato
Aufenthalt von 5 Nächten im Januar 2024

10/10 – Hervorragend

Jared

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is incredible in every possible way! I have stayed in so many hotels around the world and this has to be top 3! Do yourself a favour and book this hotel now!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rigo am 18. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Rebeca, larchmont

Excellent Location !
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rigo am 18. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Ann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel with clean, spacious rooms and good hotel facilities to enjoy. Extra friendly staff.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rigo am 18. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Avani

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rigo am 18. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Joe

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rigo am 18. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Boyd

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Rigo am 18. Mai 2024
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future. -Team Oceana

10/10 – Hervorragend

Madeline

Aufenthalt von 1 Nacht im November 2023
Antwort von Team Oceana am 8. Dez. 2023
Thank you for the wonderful rating. We are thrilled to know that you enjoyed Oceana Santa Monica and look forward to seeing you again in the near future.-Team Oceana

10/10 – Hervorragend

darren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely love this place.
Aufenthalt von 1 Nacht im November 2023
Antwort von Team Oceana am 24. Nov. 2023
Hello Mr. Kim,Thank you so much for the wonderful words regarding your stay at Oceana. We have shared your feedback with our team and looking forward to welcoming you back in the future!Please reach out to any of our team members in case of any inquiries. Kind regards-Team Oceana

10/10 – Hervorragend

Ricky

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Team Oceana am 16. Nov. 2023
Hello and thank you for providing such awesome reviews for our team.They have been shared with the team and we look forward to welcoming you again.Please feel free to reach out to us in the meantime for any future reservation or assistance.Team Oceana

10/10 – Hervorragend

Cathy

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Team Oceana am 16. Nov. 2023
Hello and thank you for providing such awesome reviews for our team.They have been shared with the team and we look forward to welcoming you again.Please feel free to reach out to us in the meantime for any future reservation or assistance.Team Oceana

10/10 – Hervorragend

Kan

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Siamak Nassirpour am 31. Okt. 2023
Dear Kan,Thank you for staying at Oceana and for your favorable review. We hope to see you when your travel plans bring you back to the Santa Monica area.

10/10 – Hervorragend

Donald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great, but take care selecting room type.
Great hotel with large suites. Only drawback is poor descriptions of suite types. We would have liked a room with a view, but were at the back of the hotel and the small balcony was facing the apartment building behind. Its a converted apartment building with room access from an open courtyard with central pool. As all rooms are slightly different, they don't all have desks, so I ended up working on laptop balanced on a pile of books because no rooms with desks available. Annoying for a business trip. Operated by Hilton, which I didn't notice mentioned on hotels dot com site. The two queen bed rooms are apparently very small compared to all others.
Aufenthalt von 3 Nächten im September 2023
Antwort von Cherylin Baines am 25. Sept. 2023
Good evening, thank so you so much for providing feedback towards our property. We love to hear reviews like this so that we may better improve every guest's exercise. Thank you so much for staying here at the Oceana and we hope that we may welcome you again soon.

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was excellent. Property condition was good.
Aufenthalt von 4 Nächten im September 2023
Antwort von Cherylin Baines am 24. Sept. 2023
Thank you so much for your kind words towards the Oceana. We strive to make every stay special and we are glad we have been able to do so. We hope to see you again soon.

10/10 – Hervorragend

Brian

Aufenthalt von 1 Nacht im September 2023
Antwort von Cherylin Baines am 12. Sept. 2023
Good afternoon, we are so very appreciative of the wonderful feedback you have given us. It was our pleasure to assist you and we hope to welcome you back again soon.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best hotels in Los Angeles, this place feels like home We would come back again, i LOVE this place. I enjoyed every second of it.
Aufenthalt von 1 Nacht im September 2023
Antwort von Cherylin Baines am 5. Sept. 2023
Good evening, thank you so much for your kind words towards to Oceana. We strive to make our guest feel comfortable and welcome and we are glad we were able to provide that for you. It was our pleasure to welcome you and we hope to see you again in the future.

10/10 – Hervorragend

marllyn, revere

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful, clean, and excellent customer service.
Aufenthalt von 1 Nacht im August 2023
Antwort von Cherylin Baines am 2. Sept. 2023
Good evening, thank you so much for your kind words towards the Oceana. We were very happy to accommodate you throughout your stay and we hope to welcome you again soon.

10/10 – Hervorragend

Brandon

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Cherylin Baines am 12. Sept. 2023
Good afternoon, we are so very appreciative of the wonderful feedback you have given us. It was our pleasure to assist you and we hope to welcome you back again soon.

10/10 – Hervorragend

Miles

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love my stay hwre
Aufenthalt von 5 Nächten im August 2023
Antwort von Cherylin Baines am 24. Aug. 2023
Good evening, thank you so much for your review. We are very happy to hear that you enjoyed your stay, and we hope to welcome you again soon.

10/10 – Hervorragend

jo

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Cherylin Baines am 19. Juli 2023
Good evening, thank you so much for your wonderful review. We always love to see that our staff has done such a wonderful job. Please also share your reviews through Trip advisor as it would mean so much to us.

2/10 – Ungenügend

Anne-Marie

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2023
Antwort von Cherylin Baines am 4. Juni 2023
Good evening, we are sorry to hear our property was not up to your standards. We would love to speak with you more on your experience here at the Oceana. Please let us know the best way to reach out to you.

10/10 – Hervorragend

Clifford

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2023
Antwort von -Cherylin Baines am 30. Jan. 2023
Good afternoon, thank you so much for your wonderful review. We appreciate your stay with us. We hope to see you again in the future.

2/10 – Ungenügend

Robinson

Aufenthalt von 1 Nacht im Dezember 2022

2/10 – Ungenügend

FAITH

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Susana am 17. Dez. 2022
Dear Ms. Ojo, thank you for your feedback and I apologize the room was not what you expected. Please note that all of our rooms are unique and beautiful in their layout and decor. If you have a specific type of room you were looking for we would be happy to speak with you to ensure the best accommodation for your family. Please feel free to contact us for any questions.

4/10 – Schlecht

Marie

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
This hotel is not worth the price! It was very disappointing. My room was spacious and clean but had a strange setup with a tv fixed to a wall facing the beds— which is fine but the bed frame obstructs the view of the TV. Pool service didn’t really exist . It took forever to get a drink or menu . The restaurant is empty but the service was awful— I kept getting comped for meals / drinks because of service but i would have rather paid for an enjoyable meal/service. Food- ok. $32 for a glass of white wine from a screw top bottle. The staff likes to mention a terrace bar that opens at 6pm. There is no bar or service but a small area with some seats- no staff ever showed up at the “terrace bar” after waiting for 20 mins - So we left. The front desk didn’t have much knowledge on tours and offered me a pamphlet on a wine tour that was awful. For my final bill, i was charged for meals I never ate. I went to the front desk and the worker seemed annoyed to have to deal with it. She wanted to handle it without me there. When I told her I’ll wait . She refunded my credit card for an incorrect amount. When I told her it was still wrong , she again was annoyed. Finally she corrected it after trying to convince me that she would do it later. I stayed until she fixed it and then she was annoyed to print me out a copy. I paid $1000 /night for a hotel that was at best comparable to a Westin/ Hilton which is fine if it was at those prices. I would not recommend this hotel.
Aufenthalt von 6 Nächten im September 2022
Antwort von Tory am 2. Okt. 2022
Dear Mrs. Monteleone,We are sorry to hear that you did not enjoy your time at Oceana, LXR. We strive to provide a luxurious and relaxing stay, and we sincerely apologize that we fell short during your stay with us. We hope you might give us a second chance in the future. Wishing you the best.

10/10 – Hervorragend

Richard, San Francisco

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well designed rooms, comfortable beds by the pool. Friendly staff. Great location on Ocean Ave. Ice cold ac.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Tory am 29. Juli 2022
Thank you so much for taking the time to review your stay. We sincerely appreciate the kind words and look forward to welcoming you back in the future! Best Wishes,' Tory Director of Front Office

10/10 – Hervorragend

Donald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful boutique property. Who ever does the hiring does an in readable job bc they are all so friendly and helpful….5 star experience.
Aufenthalt von 7 Nächten im Juni 2022
Antwort von Tory am 27. Juni 2022
Thank you so much for your wonderful feedback! We truly appreciate the kind words. We are delighted to hear you enjoyed your stay and hope to welcome you back in the near future. -Tory Director of Front Office

10/10 – Hervorragend

Katie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Oceana Oasis
The Oceana is an oasis within the LA oasis that is Santa Monica. It is a retreat just far enough the hustle and bustle of downtown that you can escape or join in at will. Second time back and only more to come.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Tory am 20. Juni 2022
Thank you so much for your wonderful review. We appreciate the kind words and look forward to welcoming you back in the future! All the best, Tory

10/10 – Hervorragend

Camila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kindness
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Tory am 20. Juni 2022
Thank you so much for your kind review. We appreciate the feedback and look forward to welcoming you back in the future. All the best, Tory

10/10 – Hervorragend

Sean

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff went above and beyond
Aufenthalt von 2 Nächten im April 2022
Antwort von Victoria am 21. Apr. 2022
Thank you for taking a moment to review your recent stay with us. We appreciate the positive feedback and look forward to welcoming you back to Oceana in the future!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im März 2022
Antwort von Victoria am 1. Apr. 2022
Thank you for taking a moment of your time to rate your stay. I am sorry to hear that your stay was not a perfect 10. Was there something that we could have done better for you? Please let us know if you would like to share any specific details of your stay that we can improve on. -Oceana

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2022
Antwort von Tory am 16. Jan. 2022
Thank you for taking the time to review your recent stay with us. We appreciate the positive response! We look forward to welcoming you back to Oceana in the future.

10/10 – Hervorragend

Ram

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great location, wonderful staff and beautiful room
This is our second time staying at Oceana. We have loved staying here both times. This is probably the best hotel to stay at when one is in Santa Monica. They have amazing service, spacious and clean suites, an onsite restaurant and bar that is very good, and a rooftop bar that has beautiful views of the ocean and where we enjoyed sunsets with good cocktails.
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Tory am 16. Jan. 2022
Thank you so much for taking the time to review your stay with us. It is always a pleasure welcoming you back to Oceana. We look forward to your next trip!!