Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
196 von insgesamt 263 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
196
38 von insgesamt 263 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
38
17 von insgesamt 263 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
17
4 von insgesamt 263 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
4
8 von insgesamt 263 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
8
9,8/10
Sauberkeit
9,4/10
Personal & Service
9,6/10
Ausstattung
9,6/10
Zustand der Unterkunft
9,4/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Verifizierter Reisender
Geschäftlich gereist
19. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel, good service - my office is just walking distance so ideal for me, close to a big shopping mall and close by car to everything.
Verifizierter Reisender
Aufenthalt von 6 Nächten im August 2023
Antwort von J. Silverman am 23. Aug. 2023
Thank you for taking the time to share your positive experience. We're delighted to hear that our location serves as a convenient hub for both your professional needs and leisure activities, being in close proximity to your office and major attractions such as the shopping mall. We look forward to welcoming you back the next time your travels bring you our way.
10/10 – Hervorragend
Marysol, Hialeah
Mit der Familie gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was helpful, beautiful hotel and pleasant stay.
Marysol
Aufenthalt von 3 Nächten im Mai 2024
10/10 – Hervorragend
Cristel
Mit der Familie und kleinen Kindern gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and accommodating hotel
Cristel
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Rund Khaled Mohammad Walid
18. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rund Khaled Mohammad Walid
Aufenthalt von 3 Nächten im Mai 2024
Antwort von J. Silverman am 23. Mai 2024
Thank you for staying at the Fairmont Century Plaza. We look forward to welcoming you back!
10/10 – Hervorragend
Rusong
3. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location.
Rusong
Aufenthalt von 3 Nächten im Januar 2024
Antwort von J. Silverman am 9. Mai 2024
Thank you for taking the time to share your review of your stay at the Fairmont Century Plaza. We are thrilled to hear that our location met your expectations. We hope to have the pleasure of welcoming you back to the Fairmont Century Plaza in the near future.
10/10 – Hervorragend
Luis Arturo
Geschäftlich gereist, Mit dem Partner gereist
29. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente ubicación excelentes instalaciones y excelente atención, cerca a distancia cambiable de uno de los mejores centros comerciales
Luis Arturo
Aufenthalt von 3 Nächten im März 2024
Antwort von J. Silverman am 29. Apr. 2024
Thank you for your wonderful review! We're thrilled to hear you enjoyed our prime location and top-notch facilities and services. It's great to know you took advantage of the nearby shopping as well. We hope to welcome you back soon for another excellent experience at the Fairmont Century Plaza!
8/10 – Gut
Yitzhak
Mit dem Partner gereist
28. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Construction around the hotel
Yitzhak
Aufenthalt von 5 Nächten im April 2024
Antwort von J. Silverman am 29. Apr. 2024
Thank you for your review. We are working closely with the city to minimize disruptions and ensure our guests have a comfortable stay. We appreciate your understanding and hope to welcome you back.
10/10 – Hervorragend
Jokwanzaa
26. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel 5 star experience staff if outstanding
Jokwanzaa
Aufenthalt von 3 Nächten im April 2024
Antwort von J. Silverman am 29. Apr. 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a five-star experience at Fairmont Century Plaza and found our staff outstanding. We look forward to welcoming you back soon!
10/10 – Hervorragend
Jose
10. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jose
Aufenthalt von 2 Nächten im April 2024
Antwort von J. Silverman am 11. Apr. 2024
Thank you for your review and perfect score! We're thrilled to hear that your experience at Fairmont Century Plaza was nothing short of exceptional. We look forward to welcoming you back for another unforgettable stay.
10/10 – Hervorragend
Dele
9. Apr. 2024
Gut: Sauberkeit
Dele
Aufenthalt von 1 Nacht im April 2024
Antwort von J. Silverman am 11. Apr. 2024
Thank you for your positive review! We look forward to welcoming you back for another unforgettable stay.
10/10 – Hervorragend
Godwin
8. Apr. 2024
Godwin
Aufenthalt von 1 Nacht im April 2024
Antwort von J. Silverman am 29. Apr. 2024
Thank you for your wonderful review! We hope to welcome you back soon for another excellent stay at the Fairmont Century Plaza!
10/10 – Hervorragend
MICHAEL
1. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommended and decent pricing for the area.
MICHAEL
Aufenthalt von 3 Nächten im März 2024
Antwort von J. Silverman am 3. Apr. 2024
I'm thrilled to hear you had a wonderful experience with us and found our pricing reasonable for the area! Your recommendation means a lot. We look forward to welcoming you back to the Fairmont Century Plaza on your next visit. Thank you for sharing your feedback!
10/10 – Hervorragend
Zhihan
1. Apr. 2024
Zhihan
Aufenthalt von 3 Nächten im März 2024
Antwort von J. Silverman am 25. Apr. 2024
Thank you so much for the perfect rating! We're thrilled you enjoyed your stay at Fairmont Century Plaza and hope to welcome you back soon!
10/10 – Hervorragend
Juan
1. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Todo bien
Juan
Aufenthalt von 4 Nächten im März 2024
Antwort von J. Silverman am 3. Apr. 2024
We're thrilled to hear everything was to your liking during your stay at the Fairmont Century Plaza! Thank you for choosing us, and we hope to welcome you back soon.
8/10 – Gut
Anastasia
Mit der Familie gereist
31. März 2024
Rooms are on the smaller side but it wasn’t a hinderance for me
Anastasia
Aufenthalt von 3 Nächten im März 2024
Antwort von J. Silverman am 3. Apr. 2024
We're glad to hear that the room size didn't impact your stay! We aim to provide a comfortable and enjoyable experience for all our guests at Fairmont Century Plaza. Looking forward to welcoming you back soon.
6/10 – Okay
Kari
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
31. März 2024
Gut: Sauberkeit
While the hotel is nice, it’s not in the best area for walking. It also doesn’t have a hot tub, and there is little off site parking so you have to valet.
Kari
Aufenthalt von 3 Nächten im März 2024
Antwort von J. Silverman am 3. Apr. 2024
Thank you for taking the time to share your feedback. We're glad to hear you found our hotel nice, though we regret any inconvenience the location and amenities may have caused. We hope to have the opportunity to welcome you back and enhance your next visit.
10/10 – Hervorragend
Somayyeh
Mit Haustieren gereist
29. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best stay
Somayyeh
Aufenthalt von 5 Nächten im März 2024
Antwort von J. Silverman am 29. März 2024
Thank you so much for sharing your experience! We're thrilled to hear you enjoyed one of your best stays with us at the Fairmont Century Plaza. Looking forward to welcoming you back soon!
8/10 – Gut
Riho
21. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Riho
Aufenthalt von 2 Nächten im März 2024
10/10 – Hervorragend
Candice
Geschäftlich gereist
19. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was fantastic and I would stay again. I wish the gold rooms had bathtubs I love a bathtub and other fairmont hotels gold rooms do have more options for bathtubs. The amenities are amazing, the spa is excellent and the gym was fantastic. I loved the pool and the staff is wonderful
Candice
Aufenthalt von 3 Nächten im März 2024
Antwort von J. Silverman am 20. März 2024
Thank you for your wonderful review and feedback. We're thrilled to hear that you found our hotel fantastic and would choose to stay with us again! We're delighted you enjoyed our amenities, spa, gym, and pool, and that our staff made a positive impact on your stay. Looking forward to welcoming you back to the Fairmont Century Plaza!
10/10 – Hervorragend
Eddie
17. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Eddie
Aufenthalt von 1 Nacht im März 2024
Antwort von J. Silverman am 19. März 2024
Thank you for your positive 5-star review regarding your stay at the Fairmont Century Plaza! We look forward to welcoming you back soon!
10/10 – Hervorragend
Mohammad, Gaithersburg
26. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is in middle of the best of the best in LA . I always wanted to try this hotel and I can say , its amazing . Im very sensitive about Bathrooms and the condition of it and this one is one the best . Your money is worth , every single penny here .
Mohammad
Aufenthalt von 3 Nächten im Februar 2024
Antwort von J. Silverman am 4. März 2024
Thank you so much for your glowing review of Fairmont Century Plaza! We're thrilled to hear that our location, facilities, and especially our bathrooms met your high standards. It's wonderful to know you felt your stay was worth every penny. We look forward to welcoming you back for another amazing experience!
10/10 – Hervorragend
Anna
Mit der Familie gereist
24. Feb. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Anna
Aufenthalt von 1 Nacht im Februar 2024
Antwort von J. Silverman am 4. März 2024
Thank you so much for the perfect rating! We're thrilled you enjoyed your stay at Fairmont Century Plaza and hope to welcome you back soon!
10/10 – Hervorragend
Ya Ting
Mit dem Partner gereist
21. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were all friendly. Most of all the property is quiet, the rooms were soundproofed to their best after the renovations. Will stay at the property again.
Ya Ting
Aufenthalt von 4 Nächten im Februar 2024
Antwort von J. Silverman am 21. Feb. 2024
We're thrilled to hear that our staff made a great impression and that our recent renovations enhanced your experience with us! Ensuring our guests enjoy a peaceful stay is a priority, and we're delighted it contributed positively to your visit. Thank you for sharing your experience, and we look forward to welcoming you back to the Fairmont Century Plaza for another memorable stay.
10/10 – Hervorragend
Darnley
Geschäftlich gereist
20. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Impeccable Service: A+++
The service gets an A+++ from the valet, bell staff to front desk. The very best, most attentive staff. Top!
They should serve as an example to their snooty counterparts in Quebec.
Darnley
Aufenthalt von 2 Nächten im Februar 2024
Antwort von J. Silverman am 21. Feb. 2024
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that our team exceeded your expectations. It's our goal to provide outstanding service to every guest, and we're glad we could make your visit memorable. We look forward to welcoming you back to the Fairmont Century Plaza.
2/10 – Ungenügend
James
Mit der Familie gereist
20. Feb. 2024
The hotel was overbooked and did not provide us the room we had reserved.
James
Aufenthalt von 3 Nächten im Februar 2024
Antwort von J. Silverman am 13. März 2024
We sincerely apologize for the inconvenience you experienced. Your satisfaction is extremely important to us, and we would like the opportunity to address and rectify this matter promptly. Please contact our Executive Offices to provide us with more details in order to better understand what occurred and take the necessary steps to ensure it doesn’t happen again.Thank you for bringing this to our attention, and we look forward to speaking with you.
10/10 – Hervorragend
chi ping
Mit dem Partner gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel and great service, all the staff are amazing, very clean and big room , we really enjoyed our stay.
chi ping
Aufenthalt von 3 Nächten im Februar 2024
Antwort von J. Silverman am 21. Feb. 2024
Thank you so much for your glowing review of Fairmont Century Plaza! We're thrilled to hear that you enjoyed your stay, from our dedicated staff to the cleanliness and spaciousness of your room. We look forward to welcoming you back for another enjoyable experience.
10/10 – Hervorragend
Stacey
18. Feb. 2024
Stacey
Aufenthalt von 3 Nächten im Februar 2024
Antwort von J. Silverman am 20. März 2024
Thank you for the perfect rating! We're thrilled you had a wonderful experience at Fairmont Century Plaza and hope to welcome you back soon.
10/10 – Hervorragend
Jeff
14. Feb. 2024
Jeff
Aufenthalt von 3 Nächten im Februar 2024
Antwort von J. Silverman am 21. Feb. 2024
Thank you so much for your perfect rating! We're thrilled to see you had a wonderful experience at the Fairmont Century Plaza. Although you've left no comments, we hope that every aspect of your stay was to your satisfaction. We look forward to welcoming you back for another exceptional stay.
10/10 – Hervorragend
Javier
13. Feb. 2024
Javier
Aufenthalt von 2 Nächten im Februar 2024
Antwort von J. Silverman am 20. März 2024
Thank you for the review! We're delighted you had a wonderful experience at Fairmont Century Plaza and hope to welcome you back soon.
8/10 – Gut
Lorena
13. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lorena
Aufenthalt von 3 Nächten im Februar 2024
Antwort von J. Silverman am 4. März 2024
Thank you for choosing Fairmont Century Plaza and for taking the time to rate your stay! We're thrilled you had a positive experience. If there's anything specific you loved or areas where we can improve, please don't hesitate to share. Looking forward to welcoming you back soon!
10/10 – Hervorragend
nader
Mit dem Partner gereist
11. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Private and luxurious with phenomenal restaurant. Close to Century City Mall and Beverly Hills.
nader
Antwort von J. Silverman am 12. Feb. 2024
Thank you for sharing your wonderful experience at Fairmont Century Plaza! We're thrilled to hear you enjoyed the privacy and luxury of our hotel, along with the phenomenal dining experience at Lumiere. It's great to know our location close to Century City Mall and Beverly Hills added convenience to your stay. We look forward to welcoming you back soon for another memorable visit.
10/10 – Hervorragend
Julie
Mit einer Gruppe gereist
5. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Julie
Aufenthalt von 1 Nacht im Februar 2024
Antwort von J. Silverman am 6. Feb. 2024
Thank you for choosing to stay at the Fairmont Century Plaza. We're glad you took the time to share your experience. Looking forward to welcoming you back soon!
8/10 – Gut
Mohamed
4. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mohamed
Aufenthalt von 5 Nächten im Januar 2024
Antwort von J. Silverman am 6. Feb. 2024
Thank you for choosing to stay at the Fairmont Century Plaza. We're glad you took the time to share your experience. If there's anything specific you enjoyed or feel we could improve on, we'd love to hear from you. Looking forward to welcoming you back soon!
8/10 – Gut
Verifizierter Reisender
Mit der Familie gereist
24. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im Januar 2024
Antwort von J. Silverman am 26. Jan. 2024
Thank you for your review. We're delighted you enjoyed your stay at the Fairmont Century Plaza. We aim for perfection, so if there's anything we could improve, please let us know. Looking forward to welcoming you back soon!
10/10 – Hervorragend
Dean
Mit der Familie gereist
23. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Newly renovated and staff was excellent. Jacob C. in Fairmont Gold area was fantastic
Dean
Dean
Aufenthalt von 2 Nächten im Januar 2024
Antwort von J. Silverman am 24. Jan. 2024
Dear Dean, thank you for your kind words about our newly renovated Fairmont Century Plaza. We're thrilled to hear you enjoyed your stay and found our staff excellent, especially Jacob in the Fairmont Gold Lounge. We look forward to welcoming you back soon!
6/10 – Okay
michael
10. Jan. 2024
michael
Aufenthalt von 4 Nächten im Januar 2024
Antwort von J. Silverman am 16. Jan. 2024
Thank you for staying with us at Fairmont Century Plaza. We're sorry to hear that your experience did not fully meet your expectations. We are committed to providing the highest level of service and comfort, and we would appreciate the opportunity to learn more about any specific areas where we could have improved your stay. Please feel free to reach out to us with your detailed feedback. We hope to have the chance to welcome you back and deliver a more satisfying experience in the future.
10/10 – Hervorragend
Yvonne
9. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved it
Colleen went above and beyond during our stay there. She found us the perfect room. Breakfast was delicious and we had a great view of the city. Will be going back.
Yvonne
Aufenthalt von 1 Nacht im Januar 2024
Antwort von J. Silverman am 10. Jan. 2024
Thank you so much for your kind words! We're thrilled to hear that Colleen made your stay at Fairmont Century Plaza exceptional, and that you enjoyed both the breakfast and the city view. Looking forward to welcoming you back soon!
8/10 – Gut
Siddhartha
3. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel has good amenities and is in a very safe and upscale area near many restaurants and a mall. My room was a little small and the lighting in the room could have been brighter. But it was clean and the staff was very friendly.
Siddhartha
Aufenthalt von 1 Nacht im Januar 2024
Antwort von J. Silverman am 3. Jan. 2024
Thank you for choosing Fairmont Century Plaza. We're delighted to hear that you enjoyed our amenities, location, and the friendliness of our staff. We hope to welcome you back soon for an even more comfortable and enjoyable stay.
10/10 – Hervorragend
Shahrzad
30. Dez. 2023
Gut: Sauberkeit und Ausstattung
Shahrzad
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von J. Silverman am 2. Jan. 2024
Thank you so much for your high rating! We're thrilled to know you had a wonderful experience at Fairmont Century Plaza. Your high rating means a lot to us. We look forward to welcoming you back soon for another exceptional stay.
10/10 – Hervorragend
David
18. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
David
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von J. Silverman am 22. Dez. 2023
Thank you so much for awarding us a 5-star rating! We're thrilled to know that your experience at the Fairmont Century Plaza was exceptional. We look forward to welcoming you back in the near future.
10/10 – Hervorragend
david
8. Dez. 2023
david
Antwort von J. Silverman am 7. Feb. 2024
Thank you for the positive review! We look forward to welcoming you back in the near future.
10/10 – Hervorragend
Joong Ho
Mit der Familie gereist
5. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
엘에이 추천 호텔
매우 청결하고 완벽한 룸. 공항에서 매우 가깝고 엘에이
어디든지 편하게 이동하는 중심가이면서도 안전하고 고급몰 옆이라 저녁에도 편하게 걸어서 이동가능합니다.
Joong Ho
Aufenthalt von 5 Nächten im November 2023
Antwort von J. Silverman am 6. Dez. 2023
Thank you for your wonderful review! We're delighted to hear that you enjoyed your room, as well as our convenient location centrally located. Looking forward to welcoming you back for another enjoyable stay at Fairmont Century Plaza.
10/10 – Hervorragend
MARK
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
30. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our expectations were high and this hotel exceeded them. Great staff, especially in the Gold lounge. Everything is brand new, hotel recently reopened after a high update. Highly recommend for business or personal trip. 3 minute walk to Westfield Century City mall, with many dining options.
MARK
Aufenthalt von 4 Nächten im November 2023
Antwort von J. Silverman am 6. Dez. 2023
We're delighted to hear that Fairmont Century Plaza exceeded your high expectations! Thank you for highlighting our dedicated staff, particularly in the Gold lounge, and for appreciating the updates we've made to our hotel. We're also glad you enjoyed our proximity to Westfield Century City mall and its dining options. Your recommendation for both business and personal trips is greatly valued. We look forward to welcoming you back soon for another exceptional experience!
10/10 – Hervorragend
jose
Geschäftlich gereist
20. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
jose
Aufenthalt von 2 Nächten im November 2023
Antwort von J. Silverman am 23. Nov. 2023
Thank you so much for your fantastic review! We are thrilled to hear that your stay at the Fairmont Century Plaza was a memorable one. Our team takes great pride in ensuring each guest experiences the highest level of comfort and luxury, and your feedback is a wonderful affirmation of their efforts. We look forward to welcoming you back for another exceptional stay in the future.
10/10 – Hervorragend
Hiroyuki
18. Nov. 2023
Gut: Zustand der Unterkunft
Brand new and beautiful. Gym is spacious and state of the art. So is spa.
Hiroyuki
Aufenthalt von 2 Nächten im November 2023
Antwort von J. Silverman am 20. Nov. 2023
Thank you for sharing your wonderful experience at the Fairmont Century Plaza. We're thrilled to hear that our facilities, including the spacious, state-of-the-art gym and spa, met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another exceptional stay.
10/10 – Hervorragend
Mario
9. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mario
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von J. Silverman am 14. Nov. 2023
Thank you for taking the time to share your feedback regarding your recent stay at the Fairmont Century Plaza and we look forward to welcoming you back!
8/10 – Gut
sze wing
Mit Haustieren gereist, Mit dem Partner gereist
6. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
4/5 cleanliness because there was stain on the cushion on the sofa and on the toilet lid; there was also dust on the carpet.
4/5 for service because the person who did the check out didn’t appear nice. She did her job alright but a smile would be nice. All other staffs were nice.
sze wing
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von J. Silverman am 7. Nov. 2023
Thank you for taking the time to share your feedback. While we are pleased to hear that your overall experience was positive, we sincerely apologize for the shortcomings in room cleanliness and the check-out service you described. Please be assured that these issues have been addressed. We truly appreciate your comments, as they are essential in helping us improve our service. We hope to have the opportunity to welcome you back for a stay that not only meets but exceeds your expectations.
10/10 – Hervorragend
Patrick
2. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Patrick
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von J. Silverman am 7. Nov. 2023
Thank you for sharing your experience at Fairmont Century Plaza. We hope to have the pleasure of welcoming you back soon for another excellent stay.
10/10 – Hervorragend
Waleed
Geschäftlich gereist
25. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Choice
Nice quite please to stay
Waleed
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von J. Silverman am 30. Okt. 2023
Thank you for choosing Fairmont Century Plaza and for sharing your positive feedback. We're delighted to hear you enjoyed the tranquility of our hotel. We look forward to welcoming you back soon!