Dear Daniela,We sincerely apologize for the inconvenience caused by the noisy air conditioning during your initial night. We appreciate your understanding and swift room relocation. While we aim to cater to diverse tastes with our room decor, we're glad you were satisfied overall. Unfortunately, the gym was under renovation during your stay, but we're delighted you could make the most of our excellent location. We value your comfort and look forward to welcoming you back for an even more enjoyable experience. Thank you for your feedback.Thank You,Sam Chang, Director of Sales and Reservations

Dear Peter Stefan,Thank you for a Perfect Score Rating on your stay at Beverly Hills Plaza Hotel & Spa.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Los Angeles.Thank You,Sam Chang, Director of Sales and Reservations

Dear Eddie,Thank you for your kind words! We're delighted you enjoyed our property, staff, and guest services. We look forward to welcoming you back for another great stay!Thank You,Sam Chang, Director of Sales and Reservations

Dear Stephen,We're glad you enjoyed your stay and found the property excellent overall. We apologize for the noise issues you experienced with the neighbors. Your comments are valuable, and we'll work on improving soundproofing to enhance our guests' comfort. We look forward to welcoming you back for an even better stay in the future.Thank You,Sam Chang, Director of Sales and Reservations

Dear Sofia,Thank you for your positive feedback! We're delighted you had a great experience at our hotel. If there's anything specific you particularly enjoyed or any suggestions you have for us to make your next stay even better, please feel free to share. We look forward to welcoming you back for another great stay in the future!Thank You,Sam Chang, Director of Sales and Reservations

Dear Kelly,We're truly honored to receive a perfect rating from you!  Your feedback is greatly appreciated, and we're delighted you found everything to your satisfaction during your stay.  If you have any specific comments or suggestions you'd like to share with us, we'd love to hear them to ensure we continue providing excellent service.  Thank you for choosing us, and we hope to welcome you back for another outstanding stay in the future.Thank You,Sam Chang, Director of Sales and Reservations

Dear Peter,We apologize that your experience at the front desk fell short of your expectations. We will address your concerns with our team to ensure that all guests receive a warm and welcoming experience during their stay. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for a more positive experience.Thank You,Sam Chang, Director of Sales and Reservations

Dear Sarah,We're thrilled to hear that your check-in was smooth and that our front desk staff provided helpful information. It's fantastic that our valet service exceeded your expectations and made your stay more convenient. We're delighted you enjoyed our clean rooms, friendly service, and proximity to local attractions. We hope to welcome you back for another outstanding stay in the future!Thank You,Sam Chang, Director of Sales and Reservations

Dear Helen,We're pleased to hear that you found our room very clean.  However, we apologize for the inconvenience regarding the cleanliness of the outside jacuzzi.  Rest assured, we take cleanliness seriously and will address this issue promptly to ensure it does not happen again.  We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience.  If there's anything else we can assist you with, please don't hesitate to let us know.Thank You,Sam Chang, Director of Sales and Reservations

Dear Dorothy,It's lovely to hear you had a positive experience at the hotel!  We're delighted that you found the staff to be friendly and accommodating and enjoyed the spacious and beautiful suite.  Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future!Thank You,Sam Chang, Director of Sales and Reservations

Dear Marianna,Thank you for your rating!  If there's anything specific you'd like us to improve upon for your next stay, please feel free to share your feedback with us.  We're committed to providing the best experience possible for our guests.Thank You,Sam Chang, Director of Sales and Reservations

Dear Corey,Thank you for your rating!  We appreciate your feedback and hope to provide you an even better experience during your next visit.  If you have any comments or suggestions for improvement, feel free to share them with us.  We look forward to welcoming you back soon!Thank You,Sam Chang, Director of Sales and Reservations

Dear Marlise,We're glad to hear that we could accommodate your early arrival and provide you with your rooms ahead of the standard check-in time.  Our team aims to ensure a smooth and comfortable experience for our guests, and we're delighted that we could meet your needs.  Thank you for choosing to stay with us, and we hope you had a pleasant stay!Thank You,Sam Chang, Director of Sales and Reservations

Dear Naren,We're thrilled to hear that you enjoyed our hotel's location and found our front desk staff service wonderful!  We also appreciate that you appreciated our beautiful lobby and found the hotel staff to be very friendly.  Thank you for your kind words, and we hope to welcome you back again soon for another enjoyable stay!Thank You,Sam Chang, Director of Sales and Reservations

Dear Stephani,Thank you for your kind review! We're thrilled to hear that you found our hotel lovely and our staff attentive. We appreciate your feedback regarding housekeeping and are committed to continually improving our cleanliness standards. Your satisfaction is our top priority, and we look forward to welcoming you back for an even more enjoyable stay in the future!Thank You,Sam Chang, Director of Sales and Reservations

Dear Shelley,Thank you for your glowing review! We're delighted you enjoyed our fantastic service and spacious rooms. We prioritize Providing great value, and we're thrilled you found it tremendous. We appreciate your feedback and hope to welcome you back for another exceptional stay soon.Thank You,Sam Chang, Director of Sales and Reservations

Dear Ronit,We apologize for any inconvenience you experienced during your stay. We strive for excellent customer service and regret that we fell short of your expectations. Regarding fees, we ensure transparency in our pricing and will review our policies to avoid surprises. Your feedback is valuable, and we will address professionalism concerns internally. We aim to offer fair value for the quality of service provided. We hope to regain your trust and welcome you back for a more satisfying experience in the future.Sincerely,Sam Chang, Director of Sales and Reservations

Dear Shane,Thank you for your gracious review! We're delighted to hear that you found our hotel to be a pleasant oasis during your stay. Providing a comfortable experience at a reasonable price is always our goal. It's wonderful to know that you have made lasting memories with us. Your kind words about our service are greatly appreciated. We look forward to welcoming you back for another memorable stay in the future.Thank You,Sam Chang, Director of Sales and Reservations

Dear Cara,Thank you for staying with us when you visited Beverly Hills Plaza Hotel & Spa. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Beverly Hills Plaza Hotel & Spa!Thank You,Sam Chang, Director of Sales and Reservations

Dear Rutendo,Thank you for choosing to stay with us and for your glowing review! We're thrilled to hear that you loved your experience at our quaint hotel. Providing a comfortable and memorable stay is our top priority, and it's gratifying to know that we succeeded in meeting your expectations. We look forward to welcoming you back for another delightful stay in the future!Thank You,Sam Chang, Director of Sales and Reservations

Dear Elizabeth,Thank you for choosing our hotel for your mother-daughter weekend! We're delighted to hear that you felt safe, had fun, and found your experience worth it. Ensuring a secure and enjoyable stay is our top priority. Your positive feedback is greatly appreciated, and we look forward to hosting you again in the future. If there's anything specific that stood out during your visit, we'd love to hear more about it to continue enhancing our guests' experiences.Thank You,Sam Chang, Director of Sales and Reservations

Dear Kimberly,Thank you for a Perfect Score Rating on your stay at Beverly Hills Plaza Hotel & Spa.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Sam Chang, Director of Sales and Reservations

Dear Nasser,Thank you for staying with us when you visited Beverly Hills Plaza Hotel & Spa. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Beverly Hills Plaza Hotel & Spa!Thank You,Sam Chang, Director of Sales and Reservations

Dear Trisha,I am deeply disappointed to learn about your recent stay at Beverly Hills Plaza Hotel & Spa. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Sincerely,Sam Chang, Director of Sales and Reservations

Dear Jason,Thank you for your glowing review! We're delighted that you enjoyed our fantastic class and service. It's our priority to ensure a wonderful experience for our guests. Your positive feedback is truly appreciated and motivates our team to continue delivering top-notch service. We look forward to welcoming you back for another memorable visit.Thank You,Sam Chang, Director of Sales and Reservations

Dear Pamella,Thank you for the glowing review! We're delighted you enjoyed our prime location and felt secure during your mother/daughter trip. Our dedicated staff takes pride in delivering courteous service. We appreciate your feedback on noise; we'll explore options to enhance soundproofing. It's fantastic to hear the fully stocked kitchenette enhanced your stay. We look forward to welcoming you back for another memorable experience!Thank You,Sam Chang, Director of Sales and Reservations

Dear Lynda,Thank you for your kind words! We're delighted to hear that you found our hotel top-notch, with a beautiful and comfortable room. Our dedicated staff takes pride in providing friendly and responsive service. We strive to create a memorable experience for our guests, and your positive feedback is truly appreciated. We look forward to welcoming you back for another exceptional stay!Thank You,Sam Chang, Director of Sales and Reservations

Dear Jacob,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Beverly Hills Plaza & Spa.  We work tirelessly to ensure our guests experience the best hospitality in Beverly Hills Plaza Hotel & Spa.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Sam Chang, Director of Sales and Reservations

Dear Tracy,Thank you sincerely for your glowing review! We're thrilled to hear that you found our team tremendous, the lobby gorgeous, the food fabulous, and the pool outstanding. It's our constant endeavor to provide a top-notch experience. Your kind words motivate us to continue delivering exceptional service. We look forward to welcoming you back for another fantastic stay!Thank You,Sam Chang, Director of Sales and Reservations

Dear stacey,Thank you for your positive feedback! We're delighted you enjoyed our hotel's tranquility and prime location. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Our team strives to provide a pleasant stay for all guests, and we look forward to welcoming you back for another enjoyable visit. If there's anything specific you love or any suggestions you have, please feel free to share. We value your input and aim to exceed your expectations consistently. Safe travels!Thank You,Sam Chang, Director of Sales and Reservations

Dear Bharat Bhushan,Thank you for your kind words! We take great pride in managing our property to meet the highest standards. Our dedicated staff strives to provide a welcoming and helpful experience for all our guests. We appreciate your recognition of their politeness and assistance. It motivates us to continue delivering exceptional service and maintaining the beauty of our property. We look forward to hosting you again in the future. Safe travels!Thank You,Sam Chang, Director of Sales and Reservations

Dear Fadi,Thank you for staying with us when you visited Beverly Hills Plaza Hotel & Spa. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Beverly Hills Plaza Hotel & Spa!Thank You,Sam Chang, Director of Sales and Reservations

Dear Larissa,Thank you for your glowing review! We are thrilled you enjoyed our exceptional staff, prime location, and delectable food. Our dedicated team takes pride in providing top-notch service, and we're delighted it left a positive impression. Your appreciation for our prime location and culinary offerings warms our hearts. We look forward to welcoming you back for another memorable stay, ensuring your experience remains amazing.Thank You,Sam Chang, Director of Sales and Reservations

Dear Yarixza,Thank you for a Perfect Score Rating on your stay at Beverly Hills Plaza Hotel & Spa.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Sam Chang, Director of Sales and Reservations

Dear Elain,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Beverly Hills Plaza Hotel & Spa. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Beverly Hills Plaza Hotel & Spa hotel soon!Thank You,Sam Chang, Director of Sales and Reservations

Dear Carlos A,Thank you for staying with us when you visited Beverly Hills Plaza Hotel & Spa. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Beverly Hills Plaza Hotel & Spa!Thank You,Sam Chang, Director of Sales and Reservations

Dear Zejaba,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Beverly Hills Plaza Hotel & Spa. We would love to host you again on your next Beverly Hills Plaza Hotel & Spa visit. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Thank You,Sam Chang, Director of Sales and Reservations

Dear Ann,We sincerely appreciate your positive feedback and are delighted to hear that your family enjoyed a wonderful staycation. Our team takes pride in delivering exceptional service, and it's heartening to know that you found our staff amazing. We are committed to maintaining our beautiful property and ensuring a great location for our guests. Your intention to return is the greatest compliment. We look forward to welcoming you and your family back for another memorable stay. Thank you for choosing our hotel.Thank You,Sam Chang, Director of Sales and Reservations

Dear Kiana,Thank you for leaving us a rating of your stay with us at Beverly Hills Plaza Hotel & Spa.  We work tirelessly to ensure our guests experience the best hospitality in Beverly Hills Plaza Hotel & Spa.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Sam Chang, Director of Sales and Reservations