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Bewertungen von Hilton Garden Inn London Heathrow Terminal 2 and 3

3.5 out of 5
Hilton Garden Inn London Heathrow Terminal 2 and 3
Heathrow T2, Hounslow, England

Bewertungen

8,8

Hervorragend

2148 von insgesamt 3574 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
921 von insgesamt 3574 Gästebewertungen haben eine Bewertung von 8 - Gut" "
290 von insgesamt 3574 Gästebewertungen haben eine Bewertung von 6 - Okay" "
112 von insgesamt 3574 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
103 von insgesamt 3574 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Vanessa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5 minutes walk from Terminal 2, very friendly and helpful staff. Expected more from the breakfast selection (compared to hotels I'd stayed in in London it was a bit disappointing), comfy beds and spacious, clean room. Great view of the runway from the upper floor 👍
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 3. Apr. 2024
Dear Vanessa Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

6/10 – Okay

Annika

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Really bad bed
Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 1. Apr. 2024
Dear Annika Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 – Gut

Karl Heinz, Kaiserslautern

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 26. Dez. 2023
Dear Karl Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Hilton Garden Inn is committed to providing high-quality customer service to all our guests. We hope to see you again soon.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Thomas

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 16. Okt. 2023
Dear Thomas Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Lilian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 30. Sept. 2023
Dear Lilian , Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Kerstin

Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Gerd

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles gut
Preislich absolut okay für die Nähe zum Airport. So entfällt das Taxi. Dafür aber immerhin beschränkte Einkaufsmöglichkeiten im Terminal. Insgesamt sauber und praktisch
Aufenthalt von 2 Nächten im Februar 2023

8/10 – Gut

Toivo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Convenient
Getting into the hotel was a bit weird, as from the ground level you have to go up two flights to get to the reception. All was clean and relatively modern, high floor runway view was great. Tea kettle tripped the room breaker, but maintenance fixed it quickly. The hotel is very convenient to Terminal 2, you have to walk through the car park, or an air bridge depending on which level of the terminal you're on. Breakfast was also quite good, full English with various healthier options as well.
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Gerd

Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2022

10/10 – Hervorragend

Martina

4/10 – Schlecht

Lukas

Aufenthalt von 1 Nacht im Oktober 2022

6/10 – Okay

Gregory

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Carmen Johanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Wolfgang

Aufenthalt von 1 Nacht im Juni 2022

6/10 – Okay

Anton

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021

8/10 – Gut

Martin

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021

8/10 – Gut

Michael

Aufenthalt von 1 Nacht im September 2021

8/10 – Gut

Rainer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Practical
Good location next to Terminal 2. Nice room and shower room, comfortable bed. Very quiet.
Aufenthalt von 1 Nacht im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Front Desk am 4. Juli 2021
Dear guest, thank you for taking a moment to share your experience. kind regards

8/10 – Gut

Martin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Front Desk am 9. Juni 2021
Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bar on the top floor is fun. Rooms are crisp and well laid out. Staff is friendly and professional. Terminal 3 is farther away than you think. Give yourself plenty of time to get from the hotel to check in.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
How clean the rooms and hotel were
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Elinor

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful staff. So close to Terminal 2, a quick 5 minute walk.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Hilton Garden Inn at Heathrow is a fantastic property. Being located near both terminal 2 and terminal 3 makes it a great location for catching a departing flight.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Kevin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet, convenient and walkable from the airport.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We like being able to stay at the airport, so there is no fretting about missing the flight home, when we’re overseas.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Kurt

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Brand new hotel is super comfortable, well maintained, with friendly staff. The lobby is quite small, it's not a typical hotel with a large open lobby and a restaurant. Though I was told there was a restaurant, I never saw it. Likely on another level/floor. Otherwise it was quite convenient for a business traveler in and out of London. I did go into London as well, which was quite easy as there is quick access to the Picadilly Subway Line (45 minutes to London Central) as well as the Paddington Express (15-20 minutes into Central London) You can gain easy access to the Public Transport without having to deal with the elements as it is all covered. Additionally, the hotel is best suited to people leaving or coming into Terminal 2.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 25. Mai 2024
Dear Kurt Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect place to stay for an early flight from Heathrow! And the Runway Bar on the 14th floor is amazing. So fun to watch the planes come and go!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 24. Mai 2024
Dear Anthony Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

8/10 – Gut

Peter, Randwick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 25. Mai 2024
Dear Peter Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Otani

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
近くて便利でした
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 24. Mai 2024
Dear Otani Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy access to terminal 2 shops and Uber didn't go
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 23. Mai 2024
Dear Peter Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Sandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location and good hotel if travelling from either Terminal 2 or 3
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 23. Mai 2024
Dear Sandra Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Katherine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
you are in the airport, fantastic!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 23. Mai 2024
Dear Katherine Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Linda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was very clean the bed comfortable and perfectly positioned to get to Terminal 3
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Linda Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

8/10 – Gut

nancy, New Bedford

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 23. Mai 2024
Dear Nancy Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

4/10 – Schlecht

Gary, Palm Springs

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
There staff are not native English speakers. I could not understand the man who checked me in to hotel. I could not understand the bar personnel. I have been traveling to U.K. for 53 years so it the terrible English is real.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Gary Thank you for taking the time to share your feedback. We ‘re deeply disappointed to hear about the challenges you experienced during your time with us. We will definitely take your feedback and put forth to higher management so we can serve you better in future.We look forward to welcoming you back during your future visits to the UK.Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Sara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
If you don’t want to worry about transportation to the airport, this is the place to stay. Clean, modern, on site restaurant and walkable to the airport. This is our go to when we do business travel to Heathrow.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Sara Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Elizabeth P, St Petersburg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect for layover back home
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Elizabeth Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Julian Phillip, Deep River

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Welcoming staff (Noreen). Efficient check in/out. Quiet and comfortable. Good food. Easy to access transportation.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Julian Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Garry

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Garry Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location for T2/T3 and a short train link to T5. Hotel accommodation was finished to a good standard, very quiet. Roof top bar was fun.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Mark Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Grant

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Grant Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Jessica Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had been in England for a cruise and needed to stay an extra night. This was very convenient for us to stay overnight and catch our plane in the morning. Everything was lovely. Dinner was nice in the restaurant. The rooftop bar was fun to be able to look over the airport and city. The laundry services were a huge bonus.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Heather Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Kari, TUCSON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location for fly based journeys. Very helpful staff.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 20. Mai 2024
Dear Kari Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Leslie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
You stay here when you have to! Can't beat the convenience for flights in and out of terminal 2. Get the room service - expensive as it always is, but a nice treat and enjoy the view of planes coming in if you've got a high floor view. We had a family room, good size. Comfortable beds. Excellent shower, wonderful water pressure! Good quality bathroom amenities included, shampoo and conditioner, body wash and lotion.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 20. Mai 2024
Dear Leslie Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient for flying from terminal 2.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 20. Mai 2024
Dear Karen Thank you so much for your exceptional feedback. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!Yours sincerely,Bharat B. MadanGeneral Manager

10/10 – Hervorragend

richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn London Heathrow Terminals 2 &3 am 22. Mai 2024
Dear Richard Thanks for your lovely review, we truly appreciate your continued support and loyalty. We are so pleased you enjoyed your recent stay and look forward to welcoming you back soon. Kind regards. Yours sincerely,Bharat B. MadanGeneral Manager