8/10 – Gut
Christoph M.
12. Aug. 2025
Gut: Sauberkeit
Beautiful Penthouse Apartment with Minor Issues - Communication Needs ImprovementThe penthouse apartment is located as described in a high-quality and still very new-looking residential complex. There were minor issues, such as the fiddly apartment door lock, which could only be unlocked after multiple attempts and a bathroom window that couldn’t close completely.The underground station with good connections to the city center, supermarkets, and nice pubs with a sufficient selection of delicious food are all reachable within a few minutes on foot. The entire neighborhood appeared very new and we never felt unsafe walking around there.Points are deducted due to the sparse communication from the property manager. The check-in information only came after we requested it via WhatsApp and the files sent via WhatsApp couldn’t be opened on the latest iPhone. Only two hours after we had arrived in London, and with additional help from Fewo-Direkt/VRBO customer support, did we manage to get the files in a format that could be opened. This was a very unsettling situation that we would have gladly avoided.Conclusion: Despite the communication problems and minor technical issues, the apartment is recommendable due to its excellent location and modern amenities. With improved communication from the property manager, this would be a very good accommodation.
Christoph M.
Aufenthalt von 7 Nächten im Juli 2025