Thank you for your 10 out of 10 review! We look forward to welcoming you again soon. Kind regards, Reception

We are sorry to hear that your stay was only 2 stars out of 5. If you would like to let us know where we went wrong, please feel free to contact the hotel and we can look to make improvements. Kind regards, Reception

Thank you for your great review. We look forward to welcoming you back soon! Kind regards, Reception

Thank you for your 4 out of 15 review. We look forward to welcoming you back very soon. Kind regards, Reception

Dear Braxton, thank you for sharing your experience at Novotel Liverpool Centre. We are delighted to hear that you enjoyed our convenient location and found our staff friendly and helpful. We appreciate your feedback regarding the air conditioning, and we will strive to improve our services. We hope to welcome you back soon. Best regards, Lisanne deputy front office manager, Novotel Liverpool Centre

Dear Sandra, we are delighted to hear that you found our hotel very central to your activities and enjoyed our nice, clean rooms. Your feedback is greatly appreciated. We look forward to welcoming you back soon. Best regards, Novotel Liverpool Centre

Dear Sadegh, Thank you for your kind review. We are delighted to hear that you found our hotel nice and quiet. We look forward to welcoming you back soon. Best regards, Novotel Liverpool Centre

Dear Anthony, we apologize for the inconvenience you experienced with the room temperature. We appreciate your feedback regarding the cooling issues on higher floors. At Novotel Liverpool Centre, guest comfort is our priority, and we will address this matter with our maintenance team. Please be assured that your concerns have been noted for further improvement. Thank you for bringing this to our attention. We hope to welcome you back for a more enjoyable stay. Warm regards, Lee Rimmer, Front Office Manager, Novotel Liverpool Centre

Dear James, thank you for your positive review! We are delighted to hear that you enjoyed our central location. We look forward to welcoming you back soon. Best regards, Lisanne Deputy front office manager, Novotel Liverpool Centre.

Dear Anand, thank you for your positive feedback regarding our great location. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon. Best regards, Lee Rimmer, Front Office Manager Novotel Liverpool Centre

Dear Arnaldo, thank you for your positive review! We are delighted to hear that you enjoyed our amazing location, cleanliness, and excellent staff. We look forward to welcoming you back soon. Best regards, Novotel Liverpool Centre

Dear Sakina, thank you for taking the time to share your feedback with us. We appreciate your kind words about our reception staff and the great location of our hotel. We apologize for any inconvenience you experienced with our security guard and assure you that we will address this matter internally. We hope to welcome you back to Novotel Liverpool Centre in the future. Sincerely, Novotel Liverpool Centre.

Dear Robert, thank you for your kind review of Novotel Liverpool Centre. We are delighted to hear that you enjoyed your stay with us and found our hotel to be well located. We appreciate your compliments on our helpful staff, delicious breakfast, and pleasant bar. We hope to welcome you back soon. Best regards, Novotel Liverpool Centre.

Dear Mrs M A,Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a returning guest, and we apologize for the experience you had during your recent stay at Novotel Liverpool Centre.We are truly sorry to hear about the cleanliness issues you encountered in your room. Please be assured that we take your feedback seriously and we will address this matter with our housekeeping team to ensure that such situations do not occur in the future.We regret any inconvenience caused by the lack of take away coffee cups during your stay. Your comment has been duly noted, and we will make sure to consider it for future improvements.Furthermore, we apologize for any delay you experienced during the check-in process. We will discuss this with our front desk team to ensure that all guests receive prompt and efficient service.We appreciate your valuable feedback, as it allows us to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience.Warm regards,Novotel Liverpool Centre

Dear Anne, thank you for taking the time to leave us a review. We are glad to hear that you found our location convenient and our facilities good. It is also great to know that our staff were pleasant and helpful. We apologize that the layout of your room was not to your liking, but we are pleased to know that it had everything you needed and was comfortable. We hope to have the pleasure of welcoming you back to Novotel Liverpool Centre. Best regards.