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Bewertungen von Tune Hotel - Waterfront Kuching

2 out of 5
Tune Hotel - Waterfront Kuching
Jalan Borneo, Off Jalan Tunku Abdul Rahman, Kuching, Sarawak

Bewertungen

7,2

Gut

56 von insgesamt 289 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
111 von insgesamt 289 Gästebewertungen haben eine Bewertung von 8 - Gut" "
82 von insgesamt 289 Gästebewertungen haben eine Bewertung von 6 - Okay" "
24 von insgesamt 289 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 289 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,6/10

Personal & Service

6,8/10

Ausstattung

7,0/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Paola

Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Gute Waterfront Location
Die Lage ist sehr gut, am Waterfront zwieschen Hilton und Pullman. Die Zimmer sind sauber aber sehr klein, kein Regal, kein Schrank, kein Safe. Das Zimmer wurde in den 3 Tagen nicht gereinigt. Frühstück sollte inklusiv sein, gab es aber leider nicht. TV funktioniert, hat aber keine englischen Sender. Die Zimmer sind teilweise sehr laut wg. der Klimaanlage des Nebenhotels. Früher check-in nur mit 15 RM Aufzahlung.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Mateen am 22. Juni 2022
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations, exceed guest satisfaction in all areas and to improve with each and every stay. However, this is not possible without your helpful feedback which will assist us in creating total satisfaction for all guests. 1. Breakfast in not inclusive the rate is for room only. 2. We have 3 English channels AXN and movies The entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super Lage zu diesem Preis!!! Zimmer okay und Bad relativ abgewohnt aber für ein paar Tage absolut in Ordnung
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Mateen am 9. Juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

Stefan, Nürnberg

Gut: Personal & Service
Perfekt um die Stadt zu erkunden, nettes Personal
Die Essensmöglichkeiten und Kneipe im Hinterhof sind auch nett am Abend;)
Aufenthalt von 4 Nächten im März 2018
Antwort von Mateen Affandi am 12. März 2018
Dear Stefan, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Sincerely, Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2017
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I greatly appreciate your comments about aspects of the room that need improving. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Sincerely, Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Hervorragend

Sadao

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Winterreise über längere Zeit.
Wir haben Bako Nationalpark sehr interessant gefunden,aber nur mit einem Führer, sonst kann man die Tiere nicht sehen. Sarawak Culture Centre ist ein muss, wenn man nach Kuching kommt.

8/10 – Gut

Mark Kevin, Deutschland

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
+
Es ist ein Budget Hotel, aber dafür wirklich gut. Wir waren zufrieden.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Erstklassige Lage, günstig
wir waren zufrieden. Zimmer aber recht klein. Air Kondition und Fernsehen kostet extra. Die AC kann man für 12 Stunden kaufen. Abgerechnet wird im Minutentakt. Solange die AC läuft.

6/10 – Okay

Arif

Mit einer Gruppe gereist
toilet no lock
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Tune Hotel - Waterfront Kuching am 26. Feb. 2024
Dear Guest,We are sorry for the inconvenience caused. We will try our best to improve our room facilities in the future. Thank you for staying with us and for the review. Thank You.

8/10 – Gut

Muhammad Qohhar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

6/10 – Okay

RAHMAT

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
close to riverfront, worth the money
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Ingunn

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Helt ok med god beliggenhet
God beliggenhet. Rommet var noe utdatert og kunne vært bedre rengjort før ankomst
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

miu kuen

Aufenthalt von 2 Nächten im August 2023

4/10 – Schlecht

Haryo

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
On our last day the alarm went off in the entire building at 6am for 15 minutes straight... it was over for a couple minutes before it started again, and again until about 7am. The hotel is good for what you paid for, but this incident really disrupted my rest.
Aufenthalt von 3 Nächten im Februar 2023

2/10 – Ungenügend

Edy

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We booked room with window but given room without window.

2/10 – Ungenügend

TRINITY

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
No security. With guests fightinc, no security present for 2 hrs. Lift broke down, no alternative lift as only 1 lift in the whole hotel. only alternative was stairs. For 2 days. Toilet bowl water dripping.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Tune Hotel - Waterfront Kuching am 22. Dez. 2022
Dear Guest,We're very sorry for the inconvenience caused. We'll try our best to improve our hotel maintenance more better in the future. Thank you for staying with us.

10/10 – Hervorragend

KOK LEONG

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good for budget travellers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Mateen am 26. Juni 2022
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations, exceed guest satisfaction in all areas and to improve with each and every stay. However, this is not possible without your helpful feedback which will assist us in creating total satisfaction for all guests. The entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Schlecht

Kamarul Ariffin

Aufenthalt von 2 Nächten im April 2022
Antwort von Mateen am 22. Juni 2022
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations, exceed guest satisfaction in all areas and to improve with each and every stay. However, this is not possible without your helpful feedback which will assist us in creating total satisfaction for all guests. The entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

2/10 – Ungenügend

Nurnajwa

Aufenthalt von 1 Nacht im November 2021
Antwort von Mateen Affani am 15. Nov. 2021
Dear Nurnajwa , Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. Please do let me know what were the issues you faced in order for us to improve our services. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. The entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

KM, Sibu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tune Hotel is in the downtown, close to waterfront. A good budget accomodation but less of parking space.
Aufenthalt von 2 Nächten im September 2020
Antwort von Mateen Affandi am 2. Okt. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Come back soon and remember to use our exclusive return guest offer from our website Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Schlecht

S.crysshaa, Kuala lumpur

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Cleanliness is good. Staff, service and amnities is damn bad. No phone in the room to call front desk. Had to use my own then it took ages for the front desk to answer the call. Busy and enggage all the way. Coffee/tea maker and hair dryer is not available. The staff even ask me to go down get the hot water from water dispenser. I’ve been to other 3 star hotel be it in msia or oversea, tune hotel is the worst service ever. It does not fit the 3 star with very lousy service.
Aufenthalt von 1 Nacht im September 2020
Antwort von Mateen Affandi am 23. Sept. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Come back soon and remember to use our exclusive return guest offer from our website Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

2/10 – Ungenügend

Kathleen

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Mateen am 30. Juli 2020
Dear Kathleen , Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Hervorragend

Dodi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Mateen am 30. Juli 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Schlecht

GoddessOfSleep, Kuching

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I used to stay at Tune Waterfront and it had comfy beds, clean towels and a private bathroom for a fairly reasonable price. The counter people were always friendly too. However, my recent stay was quite disappointing. I requested for a quiet room but was instead given a room right beside the main entrance where people walked in and out and was near the main road. When I asked if it was possible to change to a more quiet room, the lady told me that a room beside the main entrance was quieter than a room on a higher floor away from the traffic. Okay, that logic was very weird but I was tired and just thought of putting up with it. When I entered the room, it was rundown and not like the normal rooms that I used to stay in. The sink was dirty and had splotches of toothpaste(?) still in it. No bathroom rug was given either. And the worse was the window that couldn't be closed. As my room was right on the ground floor, anyone could've climbed in at any moment. I went to inform the counter lady again and she sent someone over to help "close" the window but the serviceman also admitted that the lock was spoiled. So even though the window was finally closed and "locked", anyone from the outside could just open it again. By this time I was just really really tired with everything and I didn't bother to make any complains because I could see that no matter what I said, the lady wasn't going to change me to another room.
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Mateen am 15. Juli 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

Relesion

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Mateen am 15. Juli 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place very minimize and nice. near with waterfront KCH. I love it!
Aufenthalt von 1 Nacht im April 2019
Antwort von Mateen am 29. Juni 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

Ilangovan

Aufenthalt von 1 Nacht im März 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything fine
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Mateen Affandi am 23. Feb. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent value. Rooms small but clean and well provided.. staff very helpful and friendly.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Mateen Affandi am 23. Feb. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

Herman.HB.Haji

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Mateen Ahmed Affandi am 23. Feb. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Schlecht

EdwinLauChungLo, Bintulu

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
1. The Front Desk Staff was not helpful at all. I believed that its time to chance shift so he is in a harry to go just answer cannot, cannot and cannot. Not even a suggestion but just point to the computer next to the counter and ask you to do the booking yourself. So I asked can you help me as I am not use to using this computer - he did not answer me but walk into the inner office. 2. The room 206 has a lamp at the side wall hanging side way about to drop off. 3. First day no soap, only second when they clean the room then we received soap.
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Mateen am 10. Jan. 2020
Dear Edwin, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the service and rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance and Front Desk team to ensure this won't happen again. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
value for money
Ok for the price paid . No complaints
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Mateen am 8. Jan. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Schlecht

Azwanizam, Kuala Lumpur

Mit der Familie gereist
I booked this room long time ago.. unfortunately I have family day on the same day organise by my department. So, unable to go to Kuching. I called the hotel to change the date but can't. So, I lost my money.. for sure I can't refund it. This the very bad experience I get from Expedia. Tq
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Mateen am 10. Dez. 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. No refund can be done as your booking is made under a non refundable booking with a guaranteed reservation. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Okay

Verifizierter Reisender

Room A bit small, but bathroom great.
Lobby abit noisy with other visitor's from Mauritius island. Breakfast average.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Mateen am 10. Dez. 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

normah

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im November 2019
Antwort von Mateen am 23. Nov. 2019
Dear Normah, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Okay

Ann

Mit der Familie gereist
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2019
Antwort von Mateen Affandi am 18. Nov. 2019
Dear Ann, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good price, constructive and I'll come again
Aufenthalt von 1 Nacht im September 2019
Antwort von Mateen Affandi am 29. Sept. 2019
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
Website/management Poor, slow and not responsive specially on change of date and room booking.
Aufenthalt von 2 Nächten im September 2019

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
It’s fine for the price. It was clean and the AC works
Aufenthalt von 5 Nächten im August 2019
Antwort von Mateen Affandi am 28. Aug. 2019
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Okay

Sergio

Gut: Personal & Service
Mejorable
Aufenthalt von 3 Nächten im August 2019
Antwort von Mateen Affandi am 28. Aug. 2019
¬¬Dear Sergio, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Hervorragend

JIH-SHYAN

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
值得再次入住
地點很方便
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Mateen Affandi am 15. Aug. 2019
Dear Jih, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

Jaflus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Mateen am 4. Aug. 2019
¬¬Dear Jaflus, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

Mohamad, Kuala Lumpur

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good and nice hotel to stay.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Mateen am 4. Aug. 2019
¬¬Dear Mohamad, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Okay

YJ, Singapore

Mit einer Gruppe gereist
Reality check: you're not staying at the Hilton across the street. You get what you pay for, so don't expect too much. It's a very basic room with only 1 functional charging point. And the wifi is patchy (not a huge problem for me since I got a local sim card). But towels and water are provided (or you can reduce plastic waste by refilling your bottle at the lobby). And it's walking distance to a number of food options.
Aufenthalt von 5 Nächten im Juli 2019
Antwort von Mateen am 4. Aug. 2019
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

MUHAMAD ISMADI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Baik dan memuaskan
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Mateen am 18. Juli 2019
¬¬Dear Muhamad, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Mateen am 18. Juli 2019
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

2/10 – Ungenügend

Stephanie, Selangor

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Didnt enjoy the stay this time. Room floor was sticky upon arrival. Had bed bug bites. Bathroom floor tiles look stained and dirty. Room was small and cramp
Aufenthalt von 4 Nächten im Juli 2019
Antwort von Mateen am 18. Juli 2019
Dear Stephanie , Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. We have a annual contract with a professional Pest control company for weekly inspections of all rooms we have contacted them to come take appropriate action. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Mateen Affandi am 28. Juni 2019
Dear Chin, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit
Rooms without windows are terrible if you want to stay for more than one day Breakfast are cold and basic
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Mateen Affandi am 17. Juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. I have investigated this issue in particular and regret that this failure impacted your stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Gut

Verifizierter Reisender

Gut: Komfort des Zimmers
Toilet dirty. Room has spider web. Floor dirty
Location strategic in city centre. Comfort bed. Shower pressure is good.
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Mateen am 10. Juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. I have investigated this issue in particular and regret that this failure impacted your stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching