Dear Stefanie, We're happy to hear that you found our service to be remarkable, though we apologize for the issue with the hot water. We trust you let our team know so we could address this matter, and we hope to welcome you back for another comfortable and stylish experience. Sincerely, Joshua Brown, Director of Front Office

Dear Oliver, I wanted to take a moment to apologize for your experience. Your feedback provides us many opportunities to take corrective action and learn from this. Thank you so much for your time.

Dear Bianca,We're proud to receive your outstanding review of Le Meridien Houston Downtown! It's wonderful that you enjoyed our warm hospitality and attention to cleanliness. Many thanks for your kind compliments, and we hope you return soon.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Wilhelm,Thank you for being our guest. While we're delighted you had a restful stay, we apologize for the delay with our elevators. Feedback is always appreciated, and your thoughts will be taken into consideration as we are always striving to enhance the guest experience. Safe travels, and we hope you'll return in the future. Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Carolina,Thank you for sharing your overall experience. We're glad you found your stay generally satisfactory, though we acknowledge the aspects that did not meet your expectations, including the lack of parking and broader breakfast options. We understand the importance of these features, especially when traveling with family, and we also appreciate your comments on the pillows. We'll consider your feedback as we strive to improve our guest experience. Our team hopes to have the chance to better serve you in the future.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Catalina,Thank you for taking the time to leave a review. We'd like to apologize for any inconvenience you experienced during your recent stay with us. Rest assured, we've passed on your comments to the appropriate team members so they may be addressed for future guests. That said, we do appreciate your kind remarks about our valet service and cozy beds. Next time you're in the area, we hope you'll visit us again for a more exceptional stay.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Ken,Thank you for staying with us and for your review. We are glad you enjoyed our hotel's convenient location; however, we apologize for any concerns you experienced with our accommodations. Your comments are appreciated and will be kept in mind as we always strive to make improvements for our great guests. It was an honor having you as our guest, and we look forward to seeing you again soon.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Karen,At Le Meridien Houston Downtown our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our excellent onsite dining and helpful staff helped make your visit memorable. Please come see us again soon.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Belinda,Thank you for choosing Le Meridien Houston Downtown! We're glad our location worked well for your trip, and we invite you to stay with us again should you be back in the area.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Whitney,Thank you for your kind words! We're thrilled to hear that you found our place lovely, and we look forward to welcoming you back for another delightful experience.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Renee,Thank you for your glowing feedback! We're thrilled you enjoyed our cozy king-sized beds and the exceptional amenities like Netflix and our coffee shop. It's also fantastic to hear you loved our rooftop bar and experienced phenomenal service from our valet team. Your satisfaction and enjoyment are what we strive for. We look forward to welcoming you back for another memorable stay.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Tiffany,Thank you for your insightful feedback on your recent stay. We were ecstatic to hear that our staff treated you so well! We pride ourselves on giving excellent service and we made sure to pass along your compliments. We were saddened that you had problems with the view in our accommodations. We do have premium rooms listed on our website that advertise their city view, giving you a nice look at the beauty of Houston, and you can book them specifically to get that nicer view. We hope that you give us another chance on your next visit, we know that we can give you the stay that you deserve.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Mercy,We're sorry your stay did not meet your expectations, especially regarding the lack of in-room amenities such as a microwave. Your feedback is important as it highlights areas where we can improve to better meet our guests' needs. While we understand your decision and the disappointment you've expressed, we truly regret that we were unable to provide a satisfactory experience. Your insights are valuable in guiding our efforts to enhance our service and facilities.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear William,It was a delight hosting you at Le Meridien Houston Downtown, and we appreciate you taking the time to leave such an excellent review. Come back and stay with us anytime you are visiting the city in the future. Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Luis,Seeing that we have earned a five-star rating for your recent visit is a great compliment, and we thank you for taking the time to review your visit. Returning guests are a welcome sight, and we hope that you will choose us for your accommodations on your next visit to Houston. Until next time!Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Alejandro,Thank you for your review. We're thrilled our great location suited your needs well, and we appreciate you highlighting our restaurant service. If there is anything we could have done better, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope you enjoyed your time in Houston.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Carlos,Thank you so much for the feedback. We're so happy to know that you had a good time with us overall and we appreciate the five-star rating. Please consider coming back to join us again soon. Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Steve,Thank you for your kind words about our team's professionalism and welcoming nature. We're pleased that the check-in service was top-notch, making your experience positive. We also appreciate your feedback about the air freshener; your comfort and health, as well as that of our team, are important to us. We'll look into this matter and hope to welcome you back soon, ensuring an even more pleasant stay.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Maribel,We're so delighted to know that our amazing service was the highlight of your visit and that you had a good time overall. Thank you so much for the high rating and we hope to see you again soon. Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Kylee,It's delightful to know that you had an amazing time with us overall, and we trust that everything was in order for your visit. Thank you, and we cannot wait to see you again soon. Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Manuel,Thank you for the outstanding rating of your recent stay Le Meridien Houston Downtown. We're glad you enjoyed your visit with us and our excellent facility and convenient downtown location close to Minute Maid Park and Toyota Center. It would be our pleasure to host you again in Houston, so come back soon!Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Ana,Thank you for sharing your experience with us. We're glad to hear that our proximity to dining options and the Metro station added convenience to your stay. However, we are concerned about your observations regarding the rooftop area. Your feedback is important to us as it helps us identify areas for improvement. We appreciate you bringing this to our attention and will look into addressing the issue to enhance the experience for all our guests. We hope to welcome you back soon, offering an even better overall experience.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Lemuel,We're delighted you enjoyed your stay at Le Meridien Houston Downtown! Please come see us again soon.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Maxwell, Thank you for taking the time to leave us your valuable feedback. Our team is saddened to hear our accommodations did not exceed your expectations. We will note your comments to enhance our guest's experience. It was our pleasure to host you, and we hope to see you again for an even better visit. Sincerely, Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Thank you for sharing your feedback about your recent weekend getaway. We're delighted to hear that you had a great stay at our hotel. It's wonderful that you found our location convenient and felt safe during your visit. We appreciate your kind words about our friendly and professional team, and we cannot wait to welcome you back in the near future. Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Norman,Thank you for taking the time to leave a review about your recent stay. We’re so happy to know that you enjoyed your time with us and that we could provide you with the great service you deserve. Safe travels, and we look forward to your next visit!Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Marcela,It was a pleasure to host you during your recent visit. We sincerely appreciate you taking the time to provide us with a review, and we're glad you enjoyed our convenient location. That being said, we apologize that our water temperature did not meet your expectations, and we have notified our maintenance staff of your comments. It would be an honor to welcome you back to our hotel the next time you are in Houston.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Rebeca,Thank you for your kind words on our location and service. We're delighted you had a five-star experience and look forward to welcoming you back.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Kerry,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the bathrooms and check-in setup, as well as for any concerns about noise. We'll keep your comments in mind, and we hope to see you again soon.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Pablo, Thank you for taking the time to share your candid thoughts. Please know we value the safety of our guests and their property above all else, and we ensure a secure environment on our property. Your feedback about noise will be shared with our internal team for further consideration to address this issue promptly. It was a pleasure having you here, and we hope you enjoyed your time in Houston.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Justin,Thank you for taking the time to share your comments with us. We are delighted to know that you enjoyed your visit and appreciated our helpful staff members and wonderful rooftop bar. It was a pleasure serving you, and we hope to see you again soon! Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Ryan,Thank you for sharing your honest feedback. We are always seeking to improve, and your constructive feedback is helpful. It is our intention to provide our guests with well-maintained accommodations on all occasions, and we are very sorry to hear about the concerns that you had with your room. Our maintenance team will be alerted to these matters to ensure they are rectified promptly. It is our hope that you will return in the future for the seamless experience you expect and deserve.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Joel,Thanks so much for your review of Le Meridien Houston Downtown. We're glad you enjoyed your stay! Please come back and see us anytime.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Jonathan,Thanks for the five-star review! We're thrilled you enjoyed our top-notch customer service, spotless rooms, and the panoramic views from our rooftop bar. Your positive words inspire us to keep raising the bar. We can't wait to welcome you back!Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Johnny,Thanks for your feedback. We're truly disappointed that our customer service didn't meet your expectations. Customer satisfaction is a priority for us, so your input is invaluable. We'll take steps to address this issue and strive to offer a better experience in the future.Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown

Dear Kelly,Thank you for your five-star review! We're thrilled you had a wonderful stay and that our breakfast and spacious room met your expectations. We look forward to welcoming you back for another enjoyable stay in the future. Safe travels!Sincerely,Daniel TabaresGeneral ManagerLe Meridien Houston Downtown