2 Bars/Lounges
Verfügbarkeit prüfen

Bewertungen von Leonardo Hotel and Conference Venue Hinckley Island

4 out of 5
Leonardo Hotel and Conference Venue Hinckley Island
Watling Street, Hinckley, England

Bewertungen

8,2

Sehr gut

485 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
298 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
98 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
69 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
53 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,4/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Manuel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2021

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von emily am 14. Juli 2019
Thank you for your great review! I'm pleased you enjoyed your stay and hope to see you again soon. Kind regards, Emily F Reception Supervisor

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel
Ein sehr schönes Hotel. Würde jederzeit wieder in dieses Hotel gehen. Es ist für jede Reisegruppe empfehlenswert ob Familie oder Geschäftlich.
Aufenthalt von 3 Nächten im Mai 2019
Antwort von emma am 5. Juni 2019
Thank you for your great review. We hope to see you again soon. Kind Regards Emma Peers Front Office Manager

8/10 – Gut

Sumaira

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a lovely stay. However felt the pool wasnt too clean as our eyes were stinging everytume we had a swim and there were bits of tissue in the pool. Also for luggage takes a long wait ti get help from a porter. Other than that had a fantastic stay.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Sarah

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
Lovely hotel, breakfast was very good with lots of choice. Parking was easy. Online checkin/out was ideal. The beds were very comfortable. The room was warm (matched the weather) but a welcome fan kept the air moving. Tried to call to say we were going to be later than planned- couldn’t get a response (not good). Corridor area was very congested as there were bible/book stalls, I don’t mind the stalls but just put them where it doesn’t restrict flow of guests
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Courtney

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Hotel was ok. Reception short on staff. Restaurant meal was not value for money. Strange smell in room. Possibly as a result of someone smoking.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Caroline, Nottingham

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Jeremy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Large hotel with great facilities.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Zeenat

Mit der Familie gereist
I stayed at the Leonardo hotel on the 5th April and after getting a friendly service by the staff and Emma at reception I came back to stay for a full weekend with my family. We booked 2 twin superior rooms and managed to get both rooms side by side. Once again I was met by Emma at reception and she recognised both myself and my daughter who had stayed there just days before. Emma is a real asset to the hotel for the way she will look after you from the moment you check in. All the staff were friendly. It was my daughter’s birthday the day after we were leaving and once I had told Sofia at checkout, she arranged for a goodie bag with sweets and a small Leonardo hotel teddy to go away with. Thank you for your hospitality.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

David

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Zeenat

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As soon as we walked through to check in, Emma the manager at the check in desk was ever so friendly and helpful. The staff at this hotel have always been accommodating. Love their leisure centre facilities and the sauna, jacuzzi and pool was open until 10pm on the day we had checked in. Definitely going back soon!
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Neil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was easy to find, had ample parking, and check in was straightforward, having used the online facility. The room was clean and comfortable. I stayed only one night as that was all I required and would use this hotel again for stays in that area.
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Penny

Gut: Personal & Service und Ausstattung
Having stayed at this hotel dozens of times over the last 20 years, it was disappointing to be given a "needs a good clean" one
Aufenthalt von 2 Nächten im März 2024

2/10 – Ungenügend

rajan

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The thing we wanted to do which was use the leisure facilities we could not and no compassion all we was told should have booked before hand but did not get that email till 3pm on the day of check in.
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Ricardo

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Bedroom was clean, breakfast was not amazing but ok for a 4 star hotel… Easy to park. The pool was clean, the staff working on the 9th march was amazing. Why one star? Well if you forget an item in the hotel, doesn’t matter how expensive it is, no one will move a fingir to help to try to find it… I has to drive back for hours, to find the item kept in their laundry cupboard… in two hours between my call and arriving at the premises, no one was able to look for the item… lack of care, awful customer care, etc… won’t be back for sure…
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Alison

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to a busy fast paced road.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Tanya

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff friendly and me and my friend both have medical issues but felt hsppy and safe with staff and venue
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Michael

Mit dem Partner gereist, Mit einer Gruppe gereist
We arranged at the time of booking two rooms with an adjoining door and another room opposite for our group. When we arrived our rooms were not ready and when we were told they were ready they weren’t the rooms we had previously been assigned as per our request.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Diane

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top notch
I haven’t stayed here for years but was impressed by the standard of the hotel and the rooms. Unfortunately I don’t get time to use the gym or spa. Breakfast was great with loads of choice
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Puja

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Didn't manage to check in until 2 hours later. Was late for swimming. Was promised a call from the manager, that didn't happen. Spoke with the manager - offered a refund or a free meal. Was very accommodating however the refund was appropriate as it didn't just affect me, it affected my friends stay also
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

barry

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Shaine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here a couple times now, staff are always lovely and rooms are always clean
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

sardaar

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
No explanation of facilities. Just here is your room key and your that way. Goodbye. Terrible.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Philip

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Verifizierter Reisender

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Not five star by any means
Beware if you have mobility issues - large hotel that is very spread out , walking from reception to the bedroom took ages although there are lifts to help. Intitially given a room that was boling and couldn't open window, also bathroom absolutely stank . I trekked back to reception complained and was immediately given a nicer room. Entrance was being cleaned as we arrived and bedrooms still being made up at 4pm, but the carpets on the stairs and in the lift were very dirty, and there was a lot of litter outside . Main restaurant shut on Sunday but there is another smaller one that was ok , although the place was very full and staff were rushed off their feet . Swimming pool ok but lots of children made swimming difficult . Sauna also full, and steam room not operating. All the staff were very friendly though and clearly wanted to please.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A very large and comfortable hotel with good facilities, lots of parking, and very well located. Unfortunately there were issues with the leisure centre during our stay but this was communicated and handled well by staff.
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Room was really spacious and clean although the bar and restaurant was completely full, which led to having to order room service which took around 2 hours
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Ben

Gut: Sauberkeit und Personal & Service
Check in and use of facilitys and leasure easy and spot on stayed numerous times never fails to inpress.only negative i can give is bathroom door was locked and not accessible witch i found strange it was down to the great lock picking skills of 1 of the cleaners to acess the bathroom a hour later after twice calling and asking for assistance from reception apart from that great stay.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night stopover
One night business stopover - comfortable room with fresh feel to it. Had everything I needed. It is a large hotel/conference centre so if mobility is an issue I would check with hotel as to easy access rooms etc.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Maria

Geschäftlich gereist
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely weekend
Great, trouble free stay Staff friendly and helpful while the room was spotless and comfy Its a big Hotel so allow time to get anywhere but its well run and organised
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Alison

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Probably not stay again
This hotel needs to switch on heathers in the pre booked rooms so when the customer arrives it has a warm cosy vibe we had to sit in our coats for two hours it was so cold as was other guests. We got moved as one area stunk of weed terrible
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
The stay was ok, but the layout of the hotel is very confusing room numbers are all over the place. Lastly the breakfast is nothing special but the cost is extortionate should be free with the price you pay for an average sized room
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Nurun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay here was lovely. Very clean and tidy, staff were friendly too. We paid for breakfast and felt the options were very limited especially for vegetarians. Other than that I would recommend :)
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Emma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Amarjit Singh

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our 2nd stay here. Would stay again. Huge hotel. Good sized rooms with comfortable beds. The gym/swim area is amazing. All staff, except the young girls at reception when we checked in, were friendly, helpful and professional. Breakfast was just okay.
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Christopher

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Samuel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Very helpful staff. Chaz the Team leader at the bar is great. I didn’t catch her name, but whoever was on the front desk when I checked out today was also lovely, very helpful & friendly!
Aufenthalt von 3 Nächten im Januar 2024

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay!
We had a great stay at the holiday, the swimming, jacuzzi, steam and sauna room were clean and great to use. Only downfall was the man (of african origin) at the cafe was speaking in a very disrespectful manner and made an islamophobic comment whilst serving a hot drink, which was unnecessary, making me feel uncomfortable and offended. Overall it was a great stay!
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Matthew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Khurram

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

victoria

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Steve

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Quentin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable
Very comfortable with good ambience. Good amenities. Only one shortfall, dust on ceiling lampshades
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Busy Christmas
It was clean the bed was very comfortable view was disappointing. The food from the bar was not very nice warm soup,nice burger but awful chips booked to go back in 5 weeks so hopefully will be a better stay there were large group Christmas parties there and one of the bars had to close but hoping it will be better in January.
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Ubelejit

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023