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"Ausstattung, Rooftop, Bett"

"Alles ok"

"Ja"

"Das Hotel - mitten in der Altstadt - ist ein top Ausgangspunkt für City-Abenteuer zu Fuß (Train-Street 5, Literaturtempel 20, Hoa Lo Gefängnis u. Wasserpuppentheater 10 Minuten). Der Service? Next Level !!!! Tracy Le vom Customer Service schrieb uns schon vor der Anreise via WhatsApp und organisierte direkt den Airport-Shuttle. Ebenfalls im Vorfeld bot sie Hilfe bei der Planung von Ausflügen an - einfach einmalig! Vor Ort kümmerte sie sich dann mega herzlich um alle Gäste. Überhaupt ist das ganze Team sehr jung, motiviert und super aufmerksam. 😊 Unser absolutes Tages-Highlight: das Frühstück! Es fehlte an nichts - frischer Kaffee, bunte Smoothies, knackige Salate, reifes (!!!) Obst, Pho und jede Menge Abwechslung – einfach wow. Die Zimmer sind rustikal-gemütlich, mit top funktionierender Klimaanlage, extrem sauber und Handtüchern so weich, dass man sie am liebsten mit nach Hause nehmen würde 😉. Selbst die Massage im Untergeschoss kann ich nur empfehlen. Wenn Hanoi, dann nur dieses Hotel! "

"Super location and incredibly nice, patient and helpful staff. A really positive team vibe. A really large and comfortable bed. Very accommodating with a late check out, baggage storage and a shower before an evening flight."

"Sehr geschickt eingerichtet gute Lage und sehr gutes Frühstück "

"Sehr, sehr freundliches und zuvorkommendes Personal, tolles Spa, schöne Rooftopbar, zentrale,aber ruhige Lage!!! Das Hotel ist eine 100 %ige Empfehlung!!!"

"Perfect Hotel in Hanoi with the most friendly staff. Would come back anytime!"

"I recently stayed at Hotel du lac signature, a newly opened property in Hanoi’s Old Town, and was thoroughly impressed by the overall experience. The check-in process was very smooth, including an airport-transfer offer via mail in advance, and the staff were exceptionally attentive, polite, and courteous. They truly made me feel like a valued guest at all times. What stood out most was the consistently high level of guest recognition—several team members greeted us by name, which felt genuinely warm and personalized. Special thanks to manager Thomas and his team for their thoughtful care. The hotel’s location is central in the Old Town, with easy access to the "Silk-Road" and a wide array of dining options within walking distance. The iconic "Train Street" is also nearby, adding to the vibrant atmosphere of the neighborhood. Please note that the rooftop terrace and the second bar were not yet open at the time of our stay, but renderings suggest an exciting additional experience once they debut. Our room was spacious, clean, and well-appointed, with a comfortable bed, balcony with view over the old-town, ample lighting, and modern amenities including reliable Wi-Fi. Breakfast offered a very good mix of continental and local options, with fresh fruit and excellent coffee. The pool area provided a relaxing retreat after a long day of sightseeing. Overall, the service quality was exceptional, creating a calm and welcoming atmosphere that made us feel truly valued as guests. "