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Bewertungen von Sunway Hotel Georgetown Penang

3.5 out of 5
Sunway Hotel Georgetown Penang
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang

Bewertungen

8,6

Hervorragend

403 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
481 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
84 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
19 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Niels

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war alles im allen ein schöner Aufenthalt. Es gibt 2 Punkte die nicht schön waren. 1. Die Fenster waren aussen sehr dreckig und der der 2 Punkt war das Frühstück was einen für das Geld nichts geboten hat. Aber sonst alles prima
Aufenthalt von 3 Nächten im Januar 2023
Antwort von The Management am 2. Feb. 2023
Dear Niels,Greetings from Sunway Hotel Georgetown. We are glad you enjoyed your stay with us. We view your comment on the cleanliness of the exterior of the building, as well as the breakfast quality with concern. Please be assured we will make improvements, for better guest experience. Thank you for your patronage, we look forward to welcoming you again soon. Regards,The Management

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Preis/Leistungsverhältnis ist wirklich gut und die Lage ruhig. Wir haben uns sehr wohl gefühlt und können einen Aufenthalt nur empfehlen.
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von SHGP am 4. Jan. 2019
Dear Valued Guest Greetings from Sunway Hotel Georgetown, Penang! Thank you for your kind review. We appreciate if you may recommend us to your loved ones and look forward to welcoming you back with us in the not too distant future. Regards, The Management

10/10 – Hervorragend

Reh, Germany Munich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Hotel Nest The river
Good Breakfast. Friendly Personal Exzellent Roomservice
Aufenthalt von 5 Nächten im April 2018
Antwort von SHGP am 3. Mai 2018
Dear Reh, Greetings from Sunway Hotel Georgetown Penang! Thank you for your positive review. We are glad that you found our breakfast up to your standards and our services are up to your expectations. We would appreciate it if you could recommend us to your loved ones. Thank you for your patronage to our hotel. We hope you enjoyed your stay with us and had a memorable trip. Please do not hesitate to contact us for your future room accommodation needs and we await the pleasure of greeting you again soon! Regards, The Management

10/10 – Hervorragend

Moez

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von SHGP am 2. Apr. 2018
Dear Moez, Greetings from Sunway Hotel Georgetown Penang! Thank you for your positive review. We look forward to welcoming you again soon. Regards, The Management

10/10 – Hervorragend

Melissa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, great location, great staff.
Staff very helpful, gracious and always going the extra mile. Rooms spacious, quiet and clean. We have been coming annually since 2014 and the standard has always been upheld.
Antwort von SHGP am 22. Feb. 2018
Dear Melissa, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We are glad to have you return to us during your trip to Penang. We are delighted to have been able to be of service to you. Thank you for your patronage to our hotel and we await the pleasure of greeting you again soon! Regards, The Management

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr zufrieden
das Sunway wurde innen kürzlich renoviert, es ist gut ausgestattet, ein Einkaufszentrum ist in nächster Nähe, die Penang Hills sind schnell erreichbar. in der Nähe gibt es viele Verpflegungsmöglichkeiten in unterschiedlichen Preisklassen.
Aufenthalt von 2 Nächten im Januar 2018
Antwort von SHGP am 12. Feb. 2018
Dear Valued Guest, Greetings from Sunway Hotel Georgetown Penang! Thank you for your review. We are glad that you found our location suitable to your needs during your visit in Penang. We would appreciate it if you could recommend us to your loved ones and we look forward to welcoming you once again soon! Regards, The Management

10/10 – Hervorragend

Tamari

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2018
Antwort von SHGP am 15. Jan. 2018
Dear Valued Guest Thank you for your review. We are glad that you enjoyed your stay with us and our hotel. We hope to welcome you back with us soon! Take care and best regards, The Management

8/10 – Gut

Markus, NRW

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gut gelegenes Hotel
Das Hotel liegt 5 min vom Komtar Tower; der ist an sich uninteressant, aber auf dem Dach gab es Silvester ein imposantes Feuerwerk. 50m vom Hotel gibt es jeden Abend über 10 Hawkerstände, wo wir öfter sehr gut und günstig gegessen haben. 3 größere Mails liegen ebenfalls in unmittelbarer Hände. Nach Little India sind es zu Fuß ca.15 min. Das Hotel selbst ist ein großer unattraktiver Bau. Unser Zimmer auf der 7. Etage war ziemlich groß und die Einrichtung modern. Auch das mittelgroße Badezimmer hat uns gut gefallen. Das Frühstück war guter Durchschnitt. Der Außenpool auf der 3. Etage war etwas klein und es gab nur 6 Liegen, die besetzt waren. Insgesamt hat uns der Aufenthalt dort sehr gut gefallen.
Aufenthalt von 4 Nächten im Dezember 2017
Antwort von SHGP am 16. Jan. 2018
Dear Markus, Thank you for your review. We are glad that you enjoyed our rooms and your stay with us. We appreciate your kind comments and we hope to welcome you back with us soon! Best regards, The Management

10/10 – Hervorragend

Philipp

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel mit freundlichem Service
Insgesamt ein sehr gutes Hotel. Die Mitarbeiter sind sehr freundlich, das Frühstück ist super. Die Altstadt von Georgetown ist zu Fuß gut zu erreichen.
Aufenthalt von 3 Nächten im November 2017
Antwort von SHGP am 16. Jan. 2018
Dear Phillipp, Thank you for your review. We are glad that you enjoyed our rooms and your stay with us. We appreciate your kind comments and we hope to welcome you back with us soon! Best regards, The Management

8/10 – Gut

Balanurali

Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Management am 24. Mai 2024
Dear Balanurali, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Gut

xuemei

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Location is pretty good.
Aufenthalt von 3 Nächten im April 2024
Antwort von The Management am 29. Apr. 2024
Dear xuemei, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

4/10 – Schlecht

JUN WU ALAN, Singapore

Aufenthalt von 2 Nächten im April 2024
Antwort von The Management am 10. Mai 2024
Dear Alan, Greetings from Sunway Hotel Georgetown. We thank you for spending time to rate our service. If time permits, please elaborate more on your experience as we look forward to serve you better in the future. We trust your comment will be valuable as it will help us to improve our service for better guests' experience. Thank you for your patronage, we hope to see you again soon. Regards,The Management

10/10 – Hervorragend

Yoke Chin

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Bathroom tiles dirty
Aufenthalt von 3 Nächten im April 2024
Antwort von The Management am 16. Apr. 2024
Dear Yoke Chin, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. We view your feedback on the bathroom tiles with concern. Please allow us to clarify that our housekeeping team is committed to ensure the cleanliness of our guest rooms before welcoming new guests. Nevertheless, we will enhance the maintenance of the tiles in order to ensure they look pleasant for better guests' experience. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you. Regards,The Management

10/10 – Hervorragend

yu keung

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location and walking distance to food market.
Aufenthalt von 11 Nächten im März 2024
Antwort von The Management am 16. Apr. 2024
Dear Yu Keung, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Tze Kwang Sean

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and Fast
Aufenthalt von 2 Nächten im August 2023
Antwort von The Management am 4. März 2024
Dear Sean, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

8/10 – Gut

Hiroki, Miki-city

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is connected shopping mall. Therefore easy to access to many restaurants and shops.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Management am 26. Feb. 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust our service meets your expectations. Indeed, we are located in the heart of George Town, with easy access to shopping malls, retails, attractions and restaurants. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Elaine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, people are nice, convenient
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Management am 21. Feb. 2024
Dear Elaine,Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Management am 29. Jan. 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Januar 2024
Antwort von The Management am 24. Jan. 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and we trust you had an enjoyable stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

6/10 – Okay

2345frank, Asahi-Ku, Yokohama City

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
値段相応、周囲も特に危険は感じない。朝食はビジネスホテルと言う感じで、味も悪く無い。人によっては少し館内の匂いが気になるかも。近くの24時間コンビニは便利だし少し歩けば美味しいレストランや屋台に行ける。泊まるだけで多くを期待し無ければオススメします。
Aufenthalt von 3 Nächten im Januar 2024
Antwort von The Management am 22. Jan. 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. We promise to continue enhancing our facilities for better guests' experience. Please consider recommending us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Jeannie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient place to stay at with attractions very near to the hotel. Breakfast starts at 6.30am but when we were there most hot items are not read yet. Else all is good
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Management am 12. Jan. 2024
Dear Jeannie, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Rest assured that we have highlighted your concern on the breakfast service to the restaurant team for improvement as we wish to serve you even better during your future visits. Please recommend us to your friends and family, we thank you for making us your preferred hotel in Penang. Regards,The Management

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Bedding was terribly dirty with stains and yellowing. Towels with frayed edges. Breakfast selection was pathetic. I was looking forward to end of my trip and check out.
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von The Management am 28. Dez. 2023
Dear Valued Guest,Greetings from Sunway Hotel Georgetown. We thank you for spending time to share your review. We would like to apologise for the unpleasant experience. Please allow us to rectify and retain your trust towards our service. Kindly approach our reception with your comments, we will be glad to assist as we want to ensure your trip to be a memorable one. Thank you for your patience, we promise to highlight this to all our team members in order to avoid the similar from happening again. We hope this experience will not mar your impression of the hotel and you would extend us an opportunity to serve you better. Regards,The Management

10/10 – Hervorragend

Chee Seng

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
very good location
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von The Management am 28. Dez. 2023
Dear Chee Seng,Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang.Regards,The Management

10/10 – Hervorragend

Siew Cheng

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay with good customer service
Great location. Accessible to many amenities - local food, massage, cafes. Was upgraded to a suite which really made my day. Counter staff were helpful and accommodating. Facade was a bit deceiving Cz it looks slightly rundown.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Management am 27. Dez. 2023
Dear Siew Cheng,Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Gut

Loongken, Burnaby

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2023
Antwort von The Management am 18. Dez. 2023
Dear Loongken, Greetings from Sunway Hotel Georgetown. We are glad you enjoyed your stay and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von The Management am 18. Dez. 2023
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad you enjoyed your stay and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

BOON LEONG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von The Management am 13. Dez. 2023
Dear Boon Leong, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Esther

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Good plc with loads of great local food around!! Great plc for supper!! Rooms wise is acceptable. Service was great and check in was a breeze. Will return again if i visit penang again
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von The Management am 11. Dez. 2023
Dear Esther, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Kim Fong

Aufenthalt von 3 Nächten im November 2023
Antwort von The Management am 18. Dez. 2023
Dear Kim Fong, Greetings from Sunway Hotel Georgetown. We are glad you enjoyed your stay and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

SIEW HWA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed at Sunway 15 years ago. Coincidently, booked again and the hotel has been refurbished. Very central. Reasonable facilities like gym & small swimming pool. Staff are very friendly and helpful. Highly recommended.
Aufenthalt von 3 Nächten im November 2023
Antwort von The Management am 28. Nov. 2023
Dear Siew Hwa, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Vay Fern

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2023
Antwort von The Management am 24. Nov. 2023
Dear Vay Fern, Greetings from Sunway Hotel Georgetown. We are glad to learn that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

6/10 – Okay

Suk Ming Joey

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 3 Nächten im November 2023
Antwort von The Management am 8. Nov. 2023
Dear Joey, Greetings from Sunway Hotel Georgetown. We thank you for spending time to rate our service. If time permits, we would be grateful if you may elaborate more on your stay experience as we trust your valuable feedback will help to enhance our service standards and guests' experience. We hope you would extend us another opportunity to serve, we are confident that our team will be able to meet our guests' expectations. Thank you for your visit, we look forward to welcoming you back soon. Regards,The Management

6/10 – Okay

LOK KHEE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast spread was limited and food is not worth the extra amount we paid! The coffee jar was very dirty and the bread area is not clean too! But I have to give credit to the front desk staff and all others working there, they are super helpful and helpful!
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von The Management am 26. Okt. 2023
Dear Lok Khee, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service from our colleagues at the front desk meets your expectations. We take your feedback on the breakfast quality seriously, rest assured this has been highlighted to the team at the restaurant for improvement as we prioritise your comfort. We hope this experience does not mar your impression of the hotel. We look forward to welcoming you back with enhanced service and experience soon. Thank you for your support. Regards,The Management

10/10 – Hervorragend

Charlotte

Aufenthalt von 2 Nächten im September 2023
Antwort von The Management am 29. Sept. 2023
Dear Charlotte, Greetings from Sunway Hotel Georgetown.We are glad to learn that you had an enjoyable stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It had everything we needed.staff where excellent and very helpful nothing was a problem . The only small problem was that there was limited sun beds around the pool
Aufenthalt von 4 Nächten im September 2023
Antwort von The Management am 25. Sept. 2023
Dear Andrew, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please be assured that we will continue to enhance our facilities for better guest experience. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for your valuable comments and making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Chan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von The Management am 12. Sept. 2023
Dear Chan, Greetings from Sunway Hotel Georgetown. We are glad to learn that you had an enjoyable stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Gut

Mahmud, Singapore

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is a walking distance like 10-12 mins to Gama shopping center, KOMTAR, 1st Avenue and Prangin Mall. The durian stall is just nearby the hotel near the main road. There is an open concept chinese hawker stalls which operates after 5pm till 11pm. And surrounded by Chinese restaurant. (Probably it suits to those Non Muslim hotel guest or the non halal food consumer.) The hotel swimming pool located at L3 is only suitable for kids. It is just a small pool, water height is around 1.5m. The setback is that, the management should re think about the comfortability of the guest while in the room as well. The water pressure in the shower and the water tap in the toilet, is very weak. I believe the the management instruct the maintenance to reduce the water pressure to save water. This cause a bit discomfort for the guest like myself whom enjoy strong water pressure while taking a shower.
Aufenthalt von 3 Nächten im August 2023
Antwort von The Management am 4. Sept. 2023
Dear Mahmud, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and we view your feedback on our facilities and maintenance issue seriously. Please be assured that the management is committed to enhance our facilities in the near future, while our team has taken action to rectify the issue with the water pressure. Thank you for your patronage, we look forward to welcoming you back with better experience.Regards,The Management

8/10 – Gut

Tan C Woon,

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
My room booking stated twin king sized bed but instead twin single bed. Disappointed. If I knew, I would hv asked for 1 king sized bed.
Aufenthalt von 6 Nächten im August 2023
Antwort von The Management am 14. Aug. 2023
Dear Tan, Greetings from Sunway Hotel Georgetown. We are sorry for the experience as we believe there was some misunderstanding prior to your booking. Our room categories consist of bedrooms with a king size bed or two single beds (twin bedrooms). Please feel free to ring us for clarification as we will assist our guests to make informed decisions. Thank you for your visit, we look forward to welcoming you back soon. Regards,The Management

10/10 – Hervorragend

siew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2023
Antwort von The Management am 25. Juli 2023
Dear Siew, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Boon Chang

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything so far so good
Aufenthalt von 2 Nächten im Juli 2023
Antwort von The Management am 10. Juli 2023
Dear Boon Chang, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and trust you had a memorable stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Choong Mei

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
The new Lane food court just at 5 steps away.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von The Management am 10. Juli 2023
Dear Choong Mei, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust you had a pleasant stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

JONGSUNG

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von The Management am 19. Juni 2023
Dear Jongsung, Greetings from Sunway Hotel Georgetown. We are glad to learn that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang.Regards,The Management

10/10 – Hervorragend

Ong

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff Good 😊
Aufenthalt von 3 Nächten im Juni 2023
Antwort von The Management am 9. Juni 2023
Dear Ong, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back again soon. Thank you for making us your preferred hotel in Penang.Regards,The Management

8/10 – Gut

Megan

Mit einer Gruppe gereist
for those that like to walk - this is located somewhat within a 30 minute walk to the farthest site in Georgetown and within 5 to 10 minutes of local night street food stalls ; property lobby is nice, though rooms are dated - however, quite large compared to other asian hotels and is well lit with lights for also every corner of the room and lots of storage !!
Aufenthalt von 3 Nächten im Mai 2023
Antwort von The Management am 29. Mai 2023
Dear Megan, Greetings from Sunway Hotel Georgetown. We are glad to hear that you a pleasant stay with us. Please recommend us to your friends and family, we look forward to welcoming you back soon.Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Gut

COMPANY LTD

Aufenthalt von 5 Nächten im März 2023
Antwort von The Management am 3. Apr. 2023
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to know that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Ooi Lian Ping

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im März 2023
Antwort von The Management am 3. Apr. 2023
Dear Ooi, Greetings from Sunway Hotel Georgetown. We are glad to know that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

2/10 – Ungenügend

Raffles Kean Yee

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
There is only 1 restaurant and they are closed after lunch hour till evening. This means that there is a time duration where there is no food available within the hotel. Also, room service is not available.
Aufenthalt von 2 Nächten im März 2023
Antwort von The Management am 27. März 2023
Dear Raffles Kean Yee, Greetings from Sunway Hotel Georgetown. Thank you for spending time to write us a review, despite your busy schedule. We would like to apologise for the unpleasant experience due to the F&B services. Please allow us to explain that, the restaurant is open and set menu is available after breakfast. Nevertheless, we hope this experience does not dampen your impression of the hotel as we wish to welcoming you with enhanced experience in the future. Thank you. Regards,The Management

10/10 – Hervorragend

Russel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel is a good area.
Stayed at Sunway for 3 nights, very comfortable hotel.only disappointing thing was that they didn’t have a bar.
Aufenthalt von 3 Nächten im März 2023
Antwort von The Management am 27. März 2023
Dear Russel, Greetings from Sunway Hotel Georgetown. We are glad to hear that you had a comfortable stay. We appreciate your feedback on the F&B services you would like to enjoy at the hotel. The management is committed to improving the hotel facilities, and our strategic location also provides easy access to many restaurants and bars nearby. Thank you for your visit, we look forward to welcoming you back soon. Regards,The Management

10/10 – Hervorragend

Peter

Aufenthalt von 3 Nächten im März 2023
Antwort von The Management am 10. Apr. 2023
Dear Peter, Greetings from Sunway Hotel Georgetown. We are glad to know that you are happy with your stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Hervorragend

Boon Hua

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comvenient
Aufenthalt von 3 Nächten im März 2023
Antwort von The Management am 14. März 2023
Dear Boon Hua, Greetings from Sunway Hotel Georgetown. We are glad you find our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards,The Management