Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
119 von insgesamt 767 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
119
147 von insgesamt 767 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
147
152 von insgesamt 767 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
152
135 von insgesamt 767 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
135
214 von insgesamt 767 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
214
5,6/10
Sauberkeit
6,6/10
Personal & Service
5,2/10
Ausstattung
5,2/10
Zustand der Unterkunft
5,0/10
Umweltfreundlichkeit
Bewertungen
2/10 – Ungenügend
Tanja
Mit der Familie und kleinen Kindern gereist
1. Sept. 2022
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Gefährlich Gegend nichts für Familien
Tanja
Aufenthalt von 1 Nacht im August 2022
Antwort von Days Inn Fresno South Management. am 29. Okt. 2022
Dear Tanja, Thank you for taking the time to write a review. We appreciate that. We apologize for inconvenience you experienced during your stay. Rest assured we are taking appropriate corrective actions. Again, th ank you for staying with us and we hope you will give us a one more chance
8/10 – Gut
Thomas
3. Aug. 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thomas
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Days Inn Fresno South Management am 6. Aug. 2019
Dear Thomas
Thank you for your positive feedback and very good review ratings! We are glad we met your expectations.
Thank you for staying with us and we hope to see you again.
Days Inn Fresno South Management
6/10 – Okay
Wolfgang
26. Juli 2019
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Günstig dafür dementsprechend.
Günstiges Hotel als Zwischenstop. Man darf sich nicht zu viel erwarten um den Preis.
Wolfgang
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Days Inn Management am 20. Jan. 2020
Dear Wolfgang,
It was our pleasure accommodating you at Days Inn Fresno South and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon.
4/10 – Schlecht
Joachim
18. Mai 2018
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Joachim
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Management am 15. Juni 2018
Dear Guest,
Sorry for any inconvenience during your stay. We are working hard to fix all issues you experienced and to improve the quality of your stay.
6/10 – Okay
Verifizierter Reisender
16. Okt. 2011
Verifizierter Reisender
6/10 – Okay
Coral
Mit dem Partner gereist, Mit einer Gruppe gereist
26. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The doors look like it doesn’t properly close, and we can clearly hear people outside talking loud. Not sound proof as advertised. I booked a room with a king size bed although once I arrived I was given a queen size bed. Went to the office to correct that mistake and was given a “slightly bigger bed”.
The service was great!
Coral
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 26. Mai 2024
Hello Coral,We appreciate your feedback regarding the noise and room type discrepancy. We apologize for any inconvenience caused during your stay. Our team strives to provide excellent service, and we will address these concerns to improve our guest experience. Thank you for acknowledging our service quality.
2/10 – Ungenügend
Beau
Mit dem Partner gereist
25. Mai 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hot tub is broken and the room were stinky
Beau
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 26. Mai 2024
Hello Beau,We apologize for any inconvenience caused by the issues with the hot tub and room odor. Guest feedback is valuable for our improvement, and we will address these concerns promptly to enhance the guest experience. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.
10/10 – Hervorragend
Gordon
Mit der Familie gereist
25. Mai 2024
Gut: Personal & Service und Ausstattung
Older property in a run-down area with dodgy characters.
Gordon
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 26. Mai 2024
Hello Gordon,We regret to hear about your perception of the area surrounding our hotel. Our team prioritizes the safety and comfort of all guests and works diligently to provide a pleasant stay. We appreciate your feedback and encourage you to reach out to our management team directly to address any concerns you may have.
2/10 – Ungenügend
Kuldeep
18. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would not recommend it. I stay only few hours due to conditions didn’t stay as I supposed to.
Kuldeep
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 21. Mai 2024
Hello Kuldeep, We regret to hear that your stay did not meet your expectations. If you would like to provide further details, please contact our management for review. Your feedback is valuable as we continuously strive to improve our services. Thank you for sharing your experience with us.
8/10 – Gut
Timothy
Geschäftlich gereist, Mit dem Partner gereist
16. Mai 2024
Gut: Personal & Service
Fair
Timothy
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Timothy, We appreciate your feedback and regret that your stay did not fully meet your expectations. Your comments will be shared with our team for review and improvement. We hope you will consider giving us another opportunity to better serve you in the future.
10/10 – Hervorragend
Diane
15. Mai 2024
Gut: Personal & Service
We asked for a non smoking room but didnt get one which
Diane
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Diane,We regret to hear about the oversight regarding your room request and apologize for any inconvenience it may have caused. Your feedback is valuable for us to improve our services and we will address this with our team to ensure a better experience for our guests in the future.
8/10 – Gut
Carlos
Mit dem Partner gereist
10. Mai 2024
Gut: Personal & Service
This was unsafe because a lot of homeless around the hotel
Carlos
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Mai 2024
Hello Carlos,We take all guest feedback seriously and will address the concerns raised in your review by looking into ways to enhance security in the vicinity. Your safety and comfort are our top priorities, and we strive to provide a secure environment for all our guests.
4/10 – Schlecht
Patricia
24. Apr. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It was just not a good type of Peaple staying in the area
Patricia
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 25. Apr. 2024
Hello Patricia, We appreciate you sharing your feedback about the neighborhood. Your safety and comfort are our priorities, and we recommend contacting local authorities if you ever feel uneasy. Thank you for staying with us, and we hope to host you again for a more positive experience.
4/10 – Schlecht
Hugo
Mit dem Partner gereist
24. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bad management I didn't get my deposit because they said the machine didn't work so I paid cash when I went to get my money the representative said it was going to be deposited back into my card which I never used. Anyways bad experience
Hugo
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 25. Apr. 2024
Hello Hugo, We apologize for any inconvenience you experienced with the deposit refund process. Please contact our management team directly for assistance resolving this matter. We appreciate your feedback and thank you for bringing this to our attention.
10/10 – Hervorragend
Jesus
Mit dem Partner gereist
23. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A lot of close food places off the freeway
Jesus
Aufenthalt von 4 Nächten im April 2024
Antwort von Manager am 25. Apr. 2024
Hello Jesus,We appreciate your feedback on the proximity of dining options near our hotel. If you ever have further suggestions on how we can enhance your stay, feel free to contact us directly.
2/10 – Ungenügend
Samnang, Long Beach
Mit der Familie gereist
22. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is rundown, shower head fell off when trying to use it and bed had nasty stains. Attaching the Wyndham name too it made it sound like it was newly renovated and a good star location. Falsely advertised.
Samnang
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 25. Apr. 2024
Hello Samnang, We're sorry to hear about your recent experience. Your feedback is valuable and will be shared with the team for improvements. We recommend reaching out to our management for further assistance regarding your concerns. Your satisfaction is important to us as we strive to provide a pleasant stay for our guests.
8/10 – Gut
Heather
Mit dem Partner gereist
13. Apr. 2024
Gut: Sauberkeit
The front desk clerk wasn't the friendliest. There are people hanging around the property that make things feel unsafe. And people doing a lot of banging.
Heather
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 14. Apr. 2024
Hello Heather,Thank you for sharing your feedback with us. The safety and comfort of our guests are of the utmost importance, and we will address your concerns with the appropriate team members to ensure a better experience for our future guests.
4/10 – Schlecht
Michael
Geschäftlich gereist
5. Apr. 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I travel with work I stayed here for the first time but I'm in the area often I got off work early cuz of rain and they charged me $10 for early check-in but then checking out they changed it to $15 there was no chair in my room there was breezes going through the door the towels were terrible and the homeless and the dog feces around the hotel doors was just terrible
Michael
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Michael, We appreciate your feedback and apologize for any inconvenience you experienced. Please reach out to our management team directly to address your concerns. Your input helps us improve and provide a more enjoyable stay for all guests.
2/10 – Ungenügend
Richard, Sparks
Geschäftlich gereist, Mit einer Gruppe gereist
2. Apr. 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Disgusting & dirty hotel.
Richard
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Apr. 2024
Hello Richard, We regret to hear about your experience at the hotel. We value all feedback and will address this internally. Thank you for bringing this to our attention.
6/10 – Okay
Lucy
Mit der Familie und kleinen Kindern gereist
29. März 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It smelled AWFUL. We had to air it out because my kids were getting a terrible headache from the smell of bleach. It didn’t smell clean, it just reeked of bleach. The breakfast was great though and the staff was super sweet.
Lucy
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Lucy,We appreciate your feedback regarding your recent stay. We're glad to hear you enjoyed our breakfast and found our staff friendly. We'll share your comments about the room with our team for further review. Thank you for taking the time to provide your valuable input so we can continue to improve our guests' experiences.
2/10 – Ungenügend
Samantha
Mit der Familie gereist
26. März 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The most disgusting dirty hotel I have ever stayed at.
Samantha
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Samantha, We regret to hear about your experience. Your feedback is valuable to us and will be shared with the appropriate teams for further review and improvement. Thank you for bringing this to our attention.
2/10 – Ungenügend
Erika
25. März 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Erika
Aufenthalt von 4 Nächten im März 2024
Antwort von Manager am 27. März 2024
Hello Erika, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to provide more details about your stay so we can address any issues you encountered.
2/10 – Ungenügend
Angelica, LONG BEACH
24. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Some guy was sent to my room at night around 11 pm from the main office he was looking for some one he was knocking on the window and then the door really hard in my room was very aggressive and telling me to open the door I tried calling the main office at the hotel phone didn’t work so we call 911 he left before the police came we all got scared didn’t want to stay that night I ask for my refund and the front office lady was so rude to me and we just left
Angelica
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Angelica, We apologize for any disturbance you experienced during your stay. We take guest safety seriously and are looking into this matter. Your feedback will be shared with our team for further review. If you require further assistance, please contact our management team directly.
2/10 – Ungenügend
Vincent
23. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Noisy and not clean enough
Vincent
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Vincent,We appreciate your feedback and apologize for any inconvenience caused during your stay. We strive to maintain a high standard of cleanliness and provide a peaceful environment for all our guests. Your comments will be shared with the team to ensure improvements are made. Thank you for bringing this to our attention.
6/10 – Okay
moua
Geschäftlich gereist, Mit der Familie gereist
22. März 2024
Average
moua
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 22. März 2024
Hello moua,We appreciate you sharing your feedback with us and regret to hear that your experience was only average. Your comments help us improve our services for future guests. Thank you for staying with us.
4/10 – Schlecht
Pranay
Mit der Familie gereist
18. März 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Oh the location is terrible, homeless all around the hotel
Pranay
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 19. März 2024
Hello Pranay, We're sorry to hear about your concerns regarding the location. Your feedback is important to us, and we encourage guests to contact our management directly to address any issues they encounter during their stay. We appreciate your review and hope you had an otherwise pleasant experience at our hotel.
2/10 – Ungenügend
Dylan
8. März 2024
Dylan
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. März 2024
Hello Dylan,We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any feedback you would like to share so we can address your concerns.
8/10 – Gut
Christopher
26. Feb. 2024
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wirh exception of the bathtub, good.
When i arrived, it seemed like the bathtub was not cleaned. It had dirt and hair in the tub. Disgusting.
Christopher
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Christopher, We apologize for your disappointment with the cleanliness of the bathtub. We're grateful for your feedback and will address this matter with our housekeeping team to ensure high standards are upheld moving forward. Thank you for bringing this to our attention.
2/10 – Ungenügend
LISA
Geschäftlich gereist
22. Feb. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dirty bedspread, carved in furniture with signs of trafficking. Dented refrigerator and the nastiest painted over stained bathtub!
LISA
Antwort von Manager am 24. Feb. 2024
Hello LISA, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments will be shared with our team for further review and improvement. Our top priority is to ensure a comfortable and enjoyable experience for all our guests.
8/10 – Gut
Richard
Mit einer Gruppe gereist
19. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room repairs.
Everything was okay, the bathroom needed some work. The towel rack was coming off the wall and so was the bathroom sink. Also there were no cups to make coffee or to drink water.
Richard
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. Feb. 2024
Hello Richard,Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed on to the relevant departments for review and improvement. Guest satisfaction is our top priority, and we strive to make every guest experience a positive one. We hope to have the opportunity to welcome you back in the future.
8/10 – Gut
Elizabeth
Mit der Familie gereist
17. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pretty much good except did not have any chairs in my room
Elizabeth
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 19. Feb. 2024
Hello Elizabeth, Thank you for sharing your feedback with us. We appreciate your kind words and will take note of your comment regarding the lack of chairs in your room for future improvements. Please feel free to reach out to the hotel management directly for any further assistance with your concerns.
10/10 – Hervorragend
Rood M
1. Feb. 2024
Rood M
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 22. März 2024
Hello Rood M,We are delighted to hear that you had a wonderful stay at our hotel! We appreciate your positive rating and hope to welcome you back soon for another fantastic experience.
8/10 – Gut
Louie
30. Jan. 2024
Louie
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Louie,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and hope you had a pleasant experience with us. Should you have any feedback or suggestions for improvement, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.
2/10 – Ungenügend
Alice
Mit dem Partner gereist
29. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel is Filthy. Bed mattress look like they were left outside and slept on by the homeless. But actually the homeless would not sleep on this beds. Did not discover this filth until the day we checked out. I take the linens off the bed before leaving to make sure the next person gets clean linens. To my surprise the mattresses was so filthy. There was Feces, Blood, and Mold and Mystery spots. I immediately got so sick to my stomach. Went to complain and check out. I had taken photos and sent them to their manager who did nothing about it. She said there was a mattress pad that was protecting us. The health department needs to be contacted. Don’t stay here!!!!!
Alice
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 31. Jan. 2024
Hello Alice, We apologize for any inconvenience you may have experienced during your stay. We take the cleanliness of our hotel very seriously and regret that you found the condition of the bed to be unsatisfactory. Our team works diligently to ensure that each room is thoroughly cleaned and maintained before guest arrival. We encourage you to reach out to our management directly to further discuss your concerns. Thank you for bringing this to our attention.
10/10 – Hervorragend
RUBY
Mit dem Partner gereist
22. Jan. 2024
Gut: Sauberkeit und Personal & Service
comfy bed
RUBY
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 25. Jan. 2024
Hello RUBY,Thank you for your feedback regarding the comfort of our beds. We are pleased to hear that you found them to be snug and we hope this enhanced your overall stay with us. Should you have any further suggestions or comments, please feel free to reach out to our management team directly. We appreciate your valuable input and look forward to hosting you again in the future.
10/10 – Hervorragend
Andy
11. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Andy
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 13. Jan. 2024
Hello Andy,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
4/10 – Schlecht
Ryan
Geschäftlich gereist
11. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible place to stay
Room dirty, wasn't vacuumed, hot water in shower didn't work, dirty counter tops. Overall just a dump to stay. Will not ever stay there again.
Ryan
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 13. Jan. 2024
Hello Ryan,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced during your time here. We strive to uphold high standards of cleanliness for our guests and will address the concerns you raised with our team. We appreciate your comments and hope to have the opportunity to welcome you back in the future.
8/10 – Gut
RUBY
11. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
RUBY
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 13. Jan. 2024
Hello RUBY, We appreciate you taking the time to rate your recent stay at our hotel. If you have any specific feedback or concerns you would like to share, please contact us directly so we can address them accordingly. We strive to provide all of our guests with a positive experience, and we hope to have the opportunity to welcome you back in the future.
10/10 – Hervorragend
Annmarie
Mit der Familie gereist
1. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was super nice and clean well nicely renovated everything worked had hot water and the air/heater worked great thanks again !
Annmarie
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 8. Jan. 2024
Hello Annmarie,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our property to be well renovated, clean, and with all amenities in working order. We strive to provide a comfortable and enjoyable stay, and your feedback is greatly appreciated. Should you have any future travel plans, we would be more than happy to welcome you back.
10/10 – Hervorragend
gene
26. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
gene
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 30. Dez. 2023
Hello gene,Thank you for choosing our hotel for your stay! We're delighted to hear that you had such a wonderful experience. We strive to provide exceptional service and amenities to all our guests, and we're glad that we exceeded your expectations. Should you have any further comments or suggestions, we would love to hear from you. We hope to welcome you back soon for another perfect stay!
10/10 – Hervorragend
gene
25. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
gene
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 28. Dez. 2023
Hello gene,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
2/10 – Ungenügend
Jeanina
24. Dez. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jeanina
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 28. Dez. 2023
Hello Jeanina, We're sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could please reach out to us directly with any specific feedback you may have, as we always strive to improve our guests' experiences.
2/10 – Ungenügend
Luis
Geschäftlich gereist, Mit einer Gruppe gereist
22. Dez. 2023
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This is the first time that I stay at a hotel where I feel uncomfortable. I had to put on a face mask to avoid breathing the dust and filth found in the room. I have already reviewed this property on another site. Dirt all over the room, sheets including comforter were dirty. Shower broken and leaking throughout the stay. The least I would expect is a refund and an apology from the operators of this hotel. I have stayed at other Wyndham properties and thus far this is the worst in terms of up-keep and cleanliness.
Luis
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 24. Dez. 2023
Hello Luis,I'm sorry to hear about your experience during your recent stay at our hotel. We strive to provide a clean and pleasant environment for our guests, and we apologize for any inconvenience you experienced. We appreciate your feedback and will address the issues you mentioned with our team. For further assistance regarding refunds or any other concerns, we kindly ask that you contact our management directly. Thank you for bringing this to our attention, we value your patronage.
8/10 – Gut
Alejandro
3. Dez. 2023
Alejandro
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 7. Dez. 2023
Hello Alejandro,Thank you for choosing our hotel for your recent stay. We're glad to hear that you had a positive experience overall. If there's anything specific you'd like to share about your stay, please don't hesitate to reach out to us directly. We truly value your feedback and hope to welcome you back in the future.
10/10 – Hervorragend
Michael
30. Nov. 2023
Michael
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 5. Dez. 2023
Hello Michael,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.
6/10 – Okay
EDITH
27. Nov. 2023
EDITH
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 19. Dez. 2023
Hello EDITH, Thank you for choosing our hotel for your stay. We appreciate your business and hope you enjoyed your time with us. If you have any specific feedback or concerns about your stay, please don't hesitate to reach out to us directly. We value your feedback and would like to ensure that we address any issues you may have experienced.
10/10 – Hervorragend
Leslie
27. Nov. 2023
Leslie
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 19. Dez. 2023
Hello Leslie,We sincerely appreciate your positive rating and are delighted that you had a wonderful stay at our hotel. Your satisfaction is our utmost priority, and we look forward to welcoming you back on your next visit. If there is anything else we can do for you, please reach out to us directly. Safe travels!
2/10 – Ungenügend
beatriz
Mit der Familie gereist
25. Nov. 2023
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room was old, had a strong sewer & cigarette smell, sheets were ripped, dirty, & stained, fridge had dead roaches inside, floor was dirty, sketchy people walking around the property we didn’t get any sleep, and did not feel safe in other words DO NOT STAY HERE!
beatriz
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 30. Nov. 2023
Hello beatriz, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
8/10 – Gut
Juliana
25. Nov. 2023
Juliana
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 16. Dez. 2023
Hello Juliana,Thank you for choosing our hotel for your recent stay. We're glad you had a pleasant experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.
6/10 – Okay
Larenn
Mit Haustieren gereist, Mit der Familie gereist
23. Nov. 2023
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The place is definitely working on updates. Loved that it was tile/ laminate flooring through out. I had brought my dog so that was a plus so she had no smells to enjoy.
As for the property it is close to the fwy so you definitely hear the noise if you are on the side facing it.
Other then that we had no hot water in our shower and when I went to walk my dog there was a homless man next to the ice vending maching under a blanket and there was broken glass and a few little blades in the gravel. So I let her pee and took her back inside till we could get on the road to have her go potty some where safer.
Larenn
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 26. Nov. 2023
Hello Larenn,Thank you for sharing your feedback on your recent stay. We appreciate your positive comments about the flooring and the pet-friendly aspect of our hotel. We regret any inconvenience caused by the noise from the freeway. Regarding the hot water issue and the presence of a homeless person and broken glass near the ice vending machine, we apologize for any discomfort you may have experienced. We encourage guests to notify our management team during their stay so that we can address any concerns in a timely manner.