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"I recently stayed at Hotel du lac signature, a newly opened property in Hanoi’s Old Town, and was thoroughly impressed by the overall experience. The check-in process was very smooth, including an airport-transfer offer via mail in advance, and the staff were exceptionally attentive, polite, and courteous. They truly made me feel like a valued guest at all times. What stood out most was the consistently high level of guest recognition—several team members greeted us by name, which felt genuinely warm and personalized. Special thanks to manager Thomas and his team for their thoughtful care. The hotel’s location is central in the Old Town, with easy access to the "Silk-Road" and a wide array of dining options within walking distance. The iconic "Train Street" is also nearby, adding to the vibrant atmosphere of the neighborhood. Please note that the rooftop terrace and the second bar were not yet open at the time of our stay, but renderings suggest an exciting additional experience once they debut. Our room was spacious, clean, and well-appointed, with a comfortable bed, balcony with view over the old-town, ample lighting, and modern amenities including reliable Wi-Fi. Breakfast offered a very good mix of continental and local options, with fresh fruit and excellent coffee. The pool area provided a relaxing retreat after a long day of sightseeing. Overall, the service quality was exceptional, creating a calm and welcoming atmosphere that made us feel truly valued as guests. "

"Sehr freundliches Personal, sie haben sich sogar um unsere selbst gebuchte Weiterreise gekümmert, als der Busfahrer nicht pünktlich aufgetaucht ist. Das Zimmer war sauber, das Bett bequem und die Lage ruhig. In wenigen Gehminuten ist man am See und am Nachtmarkt. Würde wieder hier buchen."

"Great location, nice room, wonderful staff. Breakfast is great too and the dinner exceptionally good. "

"Sehr gutes , zentral gelegenes Hotel . Sehr freundlicher Service :) vielen Dank das ich Gast sein durfte . "

"Alles prima, ein gutes Hotel in sehr guter Lage. Würden wiederkommen."

"Super "

"Sehr nettes Personal und super zentral gelegenes Hotel. "

"The hotel staff was very friendly, helpful and well organized. They had very good tips for sight seeing activities or for dining"

"The service and staff were outstanding. I consider them friends now! Thank you so much for the wonderful time! Also the location was fantastic and very close to all of the local sights! I know I will be back very soon!"