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Bewertungen von Sandman Signature Edmonton Downtown Hotel

3.5 out of 5
Sandman Signature Edmonton Downtown Hotel
10235 - 101 Street, Edmonton, AB

Bewertungen

8,2

Sehr gut

1253 von insgesamt 2645 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
713 von insgesamt 2645 Gästebewertungen haben eine Bewertung von 8 - Gut" "
343 von insgesamt 2645 Gästebewertungen haben eine Bewertung von 6 - Okay" "
196 von insgesamt 2645 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
140 von insgesamt 2645 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Thomas

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Bad war sehr schmutzig
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Manendra Sharma am 24. Feb. 2023
Hi Thomas,Thank you for choosing to stay with us and sharing your candid feedback. I apologize for the inconvenience inadvertently caused. We value your comments and shall take up with our housekeeping team to be careful while cleaning the rooms.We hope you will consider staying with us on your next return to Edmonton.Regards

10/10 – Hervorragend

Silvia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top Preis - Leistung.
Zentrale Lage, zuvorkommender Service, alle Annehmlichkeiten.
Aufenthalt von 2 Nächten im September 2021
Antwort von Brian K - RDM am 18. Okt. 2021
Vielen Dank, dass Sie sich die Zeit genommen haben, ein positives Feedback zu Ihrem letzten Aufenthalt bei uns zu geben. Wir schätzen Ihr Geschäft sehr und freuen uns auf Ihren nächsten Besuch. Wenn ich in Zukunft etwas für Sie tun kann, zögern Sie bitte nicht, mich zu kontaktieren.

4/10 – Schlecht

peng

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
experience terrible
Aufenthalt von 5 Nächten im Mai 2024

8/10 – Gut

Andras

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
A bit expensive for a hotel without included breakfast. The downtown area and neighborhoods to the North and East are struggling with homelessness, crime and drug abuse. We witnessed two incidents within minutes of leaving the hotel for the first time in the late afternoon. So be careful especially if you're traveling alone or going home at night. There was a falsely added parking fee to our bill from the 4th day of our stay, which made no sense as we had no such request and immediately said upon arrival that we don't need parking. We won't be returning because of the mentioned issues.
Aufenthalt von 7 Nächten im Mai 2024

4/10 – Schlecht

Anthony

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Needs renovation
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Betty

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to Roger’s center - easy walk to restaurants
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Dino

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Cherie

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 24. Mai 2024
Hi Cherie,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 – Hervorragend

Owen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great stay, room was clean and big, pool was clean and cool. the chop was delicious.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 24. Mai 2024
Hi Owen,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 – Hervorragend

Nevena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall good. Easy location. Very friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 24. Mai 2024
Hi Nevena,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 – Gut

Randy

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Need some cleanup around the front entrance . It is always cluttered / dirty.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 24. Mai 2024
Hi Randy,Thank you for choosing to stay with us and sharing your candid comment.We regret the experience you had and shall definitely work on your feedback.Looking forward to welcome you back.Regards

8/10 – Gut

John

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Didnt like parking
Aufenthalt von 1 Nacht im April 2024
Antwort von Manendra Sharma am 24. Mai 2024
Thank you for choosing to stay with us and taking the time to rate us.We regret that you didnt like the parking facility. Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 – Hervorragend

Arthur

Gut: Sauberkeit, Personal & Service und Ausstattung
It’s great place to stay in winter
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Arthur,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 – Gut

maurice, Calgary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi maurice,Thank you for choosing to stay with us and taking the time to rate us.We are glad that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 – Gut

Ashwini

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The key cards stopped working two days in a row. This is inconvenient as you need them to get up the elevator. Our whole floor had to get their keys reprogrammed one evening. The service by the staff was excellent. They are very helpful and informative. Rooms were good size with nice size mini fridge and microwave. Location is excellent. At nighttime, though probably wouldn’t want to be outside downtown alone. Hotel connected well to the mall - Edmontons bell centre with Tim’s and shoppers drug Mart.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Ashwini,Thank you for choosing to stay with us and sharing your feedback. We are glad to learn that you enjoyed staying with us and liked the friendly service from our team.We value your comments on the key cards. We use key cards with magnetic trips- sometimes they do get demagnified when they come in contact with any electronic device like a cell phone. We shall definitely take up with our suppliers and explore if there is something else causing this issues.Once again, we appreciate your feedback and look forward to serve you again.Regards

10/10 – Hervorragend

jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi jessica,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 – Gut

jason

Good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Jason,Thank you for choosing to stay with us and taking the time to rate us.We are glad that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, vert convenient, super friendly and helpful staff, the only i would change is make sure the parking around the hotel is strickly for hotel guests
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Amy,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 – Hervorragend

Amy, Saskatoon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awesome
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Amy,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

2/10 – Ungenügend

Marim

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Marim,Thank you for choosing to stay with us and taking the time to rate us.Seems that we failed to impress you during your last stay with us.Should you find it appropriate, we would welcome an opportunity to learn details of your experience in order to identify our areas of improvement.Looking forward to hearing from you.Regards

10/10 – Hervorragend

Meretta

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quick check in. Clean property.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Meretta,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 – Gut

Linda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. Excellent service and amenities.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Linda,Thank you for choosing to stay with us and taking the time to rate us.We are glad that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 – Gut

Doug

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location near Ice centre and Marriott- good local restaurants.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Doug,Thank you for choosing to stay with us and taking the time to rate us.We are glad that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 – Gut

Madison

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Stayed one night at this hotel when I was in Edmonton for an NHL game. Arrived an hour and a half after check in started, and our room was not ready. I was asked to wait 15 minutes while they finished up the room. Okay, no problem. Waited 15 minutes, then waited in line to check in. When I got to the desk (25 minutes later total) the room was still not ready. The person checking in beside did not have their room ready either and was offered a coupon at the connecting restaurant to have a drink while they waited. I was not offered the same. Waited another 5ish minutes and then was informed the room was ready. This hotel is right by the arena, I would assume they are well versed in getting hectic when there’s an event in town. It was frustrating not to be offered the same coupon as others were that had to wait. Not that I came there to get a complimentary drink, just annoying. I do give it an overall good rating as I enjoyed the remainder of my stay just wasn’t too impressed with the check-in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 21. Mai 2024
Hi Madison,Thank you for choosing to stay with us and sharing your candid feedback. We regret the inconvenience caused during the check in. Your comments reflect some areas of opportunity for us.We look forward to serve you again.Regards

10/10 – Hervorragend

Eric

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great other than the man shouting at me covered in his own feces outside. But that’s not the hotel’s fault
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 15. Mai 2024
Hi Eric,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback. We are also thankful for your understanding of Edmonton Downtown situation. Edmonton downtown like many big cities is currently trying to find resolve to some challenges as a community.Looking forward to welcome you back.Regards

2/10 – Ungenügend

John

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a flood, did not get offered restitution.
Aufenthalt von 2 Nächten im März 2024
Antwort von Manendra Sharma am 14. Mai 2024
Hi John,Thank you for choosing to stay with us and sharing your candid feedback. We apologize for the inconvenience caused.Should you find it appropriate, we encourage you to contact us with details of your experience.We look forward to hearing from you.Regards

8/10 – Gut

Constance

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 14. Mai 2024
Hi Constance,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 – Gut

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Manendra Sharma am 14. Mai 2024
Hi Andrew,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 – Gut

Dallas

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 13. Mai 2024
Hi Dallas,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 – Hervorragend

Dana

Gut: Ausstattung
👍
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 13. Mai 2024
Hi Dana,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 – Gut

Brenda

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 13. Mai 2024
Hi Brenda,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 – Gut

Johanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manendra Sharma am 13. Mai 2024
Hi Johanna,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

8/10 – Gut

Samuel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 13. Mai 2024
Hi Samual,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 – Hervorragend

Christine

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Family of 6. The kids love the pool and hot tube.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 10. Mai 2024
Hi Christine,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 – Gut

Chantel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 10. Mai 2024
Hi Chantel,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

4/10 – Schlecht

Deka

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manendra Sharma am 10. Mai 2024
Hi Deka,Thank you for choosing to stay with us and taking the time to rate us.Seems that we failed to impress you during your last stay with us.Should you find it appropriate, we would welcome an opportunity to learn details of your experience in order to identify our areas of improvement.Looking forward to hearing from you.Regards

2/10 – Ungenügend

Kevin

Gut: Sauberkeit
I had to call security twice to settle down the other guests. (Kids running around the hallways and then drunk parents yelling at the kids) and On the second call, I told them that if they didn’t fix it, I would call the police. Only then the issue was rectified
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manendra Sharma am 10. Mai 2024
Hi Kevin,Thank you for choosing to stay with us and sharing your candid feedback. We apologize for inconvenience caused.At Sandman we expect our patrons to maintain the decorum of the place and respect the privacy and comfort of other guests. Our team is always willing to assist in case any of such situation arises. We sincerely hope for your understanding and continued patronage.Regards

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 10. Mai 2024
Hi Chris,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 – Hervorragend

claudia

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

emily

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manendra Sharma am 7. Mai 2024
Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 – Hervorragend

Philip

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very helpful. It has a nice exercise room and pool
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manendra Sharma am 7. Mai 2024
Hi Philip,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

4/10 – Schlecht

Wenjing

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It's smell terrible and strange in the door area of the room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manendra Sharma am 7. Mai 2024
Hi Wenjing,Thank you for choosing to stay with us and taking the time to rate us.Seems that we failed to impress you during your last stay with us.Should you find it appropriate, we would welcome an opportunity to learn details of your experience in order to identify our areas of improvement.Looking forward to hearing from you.Regards

8/10 – Gut

cornelio

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 7. Mai 2024
Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

10/10 – Hervorragend

Catherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manendra Sharma am 10. Mai 2024
Hi Catherine,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 7. Mai 2024
Hi Laura,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 – Gut

Mariusz

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was ok but did not like the downtown vibe
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manendra Sharma am 6. Mai 2024
Hi Mariusz,Thank you for choosing to stay with us and taking the time to rate us.We value your comment and understand that you didnt like the downtown area. Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards

4/10 – Schlecht

Kevin

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Property is fine, the hotel was ok. The area around the ice district in Edmonton is unsafe and dirty.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manendra Sharma am 6. Mai 2024
Hi Kevin,Thank you for choosing to stay with us and taking the time to rate us.We value your comment on Downtown area. Edmonton downtown like many big cities is currently trying to find resolve to some challenges as a community.We can assure you that we value the safety of our guests & our building is equipped with safety features like CCTV & access controlled elevators in addition to having a security personnel on site.Hoping that you liked the hotel , we look forward to welcome you back.Regards

10/10 – Hervorragend

Amanda

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Dalene

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Can walk to Roger’s Place via pedway
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 6. Mai 2024
Hi Dalene,Thank you for your patronage & 5 star rating provided for your last stay with us.We appreciate your business & feedback.Looking forward to welcome you back.Regards

8/10 – Gut

Chiamaka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manendra Sharma am 6. Mai 2024
Hi Chiamaka,Thank you for choosing to stay with us and taking the time to rate us.Hoping that you liked the hotel and enjoyed your stay, we look forward to welcome you back.Regards