Xin chào Katharina, We are delighted to know that you had a wonderful time with us and thank you very much for spending your time leaving a review. Please rest assured we all look forward to welcoming you back soon.Best Regards,Linh LeGuest Experience Manager

Dear Valued Guest, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting. Best Regards, Dong Won Chung General Manager

Dear Valued Guest, Warm greetings from Melia Danang Beach Resort! First of all, thank you for choosing our resort as well as for sharing your feedback. It is great for us to know that you were satisfied with our service at Meliá Danang Beach Resort. Our goal is always to make sure that all our guests have a very nice stay; all the details and comments that our guests share with us are crucial to keep improving. We hope to see you again on your next visiting. Thanks and Regards,

Dear Valued guest, Warm greetings from Melia Danang Resort !! First of all, thank you for having chosen our resort as well as for taking your time to evaluate our hotel service. We are always keep improving our service in order to provide best service and reach all of guest satisfaction and reach expectation. We hope that you could make unforgettable memory during your stay. We hope to see you again with best service. Thanks and Regards, Minji Back Guest Experience Manager

Dear Valued Guest, Warm greetings from Melia Danang Resort !! First of all, we would like to say thank you for choosing our resort as well as for sharing your fantastic feedback on expedia. We are very glad to read you comment that you have satisfied your stay with us especially our staff service, swimming pool facility and food as well. We always keep improving our service in order to reach all of guests satisfaction and make comfortable stay for everyone. We really are looking forward to seeing you on your next visiting in Danang. Thanks and Best regards, Minji.BACK Guest Experience Manager

Dear Logha L, Warm greetings from Melia Danang Resort !! First of all, thank you for choosing our resort as well as for sharing your feedback on Expedia. We are glad to read your comment that you have enjoyed your stay however, some issue were disturbed your stay. We deeply apologize for inconvenience that cause during your stay. We take note your comment and will strive our service quality in order to reach all of guests satisfaction. We would like to serve better service on you next visiting. Thanks and Best regards, Minji.BACK Guest Experience Manager

Dear valued guest, First of all I would like to thank you very much for having chosen us during your last stay at Danang City, as well as for taking your time to share your experience with us. Our goal is to make sure that all our guests have the best stay possible and all the comments that our guests share with us are very important in order to improve all the areas needed. Best wishes, Manuel Ferriol General Manager

Xin chào Masaya,Thank you very much for taking your precious time to share the review of your recent stay at our resort.I am delighted to know you had a wonderful stay with us.I do hope you find the time to return to us in the near future.Best Regards,Linh LeGuest Experience Manager

Xin chào Julia,Thank you for your detailed review! We are thrilled to hear that you enjoyed your time at our resort. We are glad that you found our pools, beach setting, and sports equipment to your liking. We will definitely take your feedback into consideration regarding the food options available, and we appreciate your suggestion for more Vietnamese cuisine options. We are constantly striving to improve our offerings and provide the best experience for our guests. We hope to welcome you back to Meliá Danang in the future and thank you for choosing to stay with us.Best Regards,Linh LeGuest Experience Manager

Xin chao ERINA,Thank you for taking the time to review of your stay at our resort! We are thrilled to hear that you had a great stay with us. It would be our pleasure to welcome you back to Meliá Danang Beach Resort in the future for another memorable experience.Best Regards,Linh LeGuest Experience Manager

Xin chào Anna,Thank you for your wonderful feedback! We are delighted to hear that you found the staff lovely and enjoyed the Level room. It's great to know that you also loved the beautiful beach and delicious breakfast. We are glad that the proximity to the airport and Marble Mountain added to your overall experience. Please rest assured that the entire team is looking forward to having you back with us again soon for another great stay!Best Regards,Linh LeGuest Experience Manager

Xin chào Thanh Long,We greatly appreciate your outstanding review!It brings us immense joy to hear that our team made such a remarkable impact on your stay with us. Our staff takes pride in delivering exceptional service, and we are elated that they were able to enhance your experience at our resort.The staffs you mentioned are among the friendliest, most professional, and diligent individuals you will ever encounter. We will be sure to share your kind words with them. They will be delighted to know that their hard work has been recognized and valued.We hope to have the opportunity to welcome you back to our resort in the future.Warmest Regards,Linh LeGuest Experience Manager

Xin chào Ailada,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that your stay at our hotel was a great experience.We all look forward to welcoming you back soon for another amazing stay!Best Regards,Linh LeGuest Experience Manager

Xin chào Tan,Thank you for taking the time to provide us with your honest review of your recent stay at our resort. Your feedback is incredibly valuable to us as we continuously strive to improve our services with each and every stay. We're delighted to hear that you enjoyed our breakfast at Sasa Restaurant.It brings us great joy to know that our team was able to provide you with exceptional hospitality and that you had a fantastic trip with us. We appreciate your kind words about our facilities and staff, and we will be sure to share your compliments with the entire team as they take great pride in their work.We look forward to having you as our guest again soon for another wonderful experience with us.Warmest regards,

Xin chào HENGYUN,Thank you so much for choosing to stay with us and for your kind review! We are delighted to know that you had a great time with us here in Danang.Please rest assured we look forward to welcoming you back soon!Best Regards,

Xin chào Shinobu,What can I say, except thank you very much for spending your time to share with us such a complete review of your stay.We are delighted to know overall you enjoyed your stay with us. Despite I would not be able to change "the ugly" - the weather, I promise you that "the good" will be shared with the team and "the bad" will definitely be focused with related managers for immediate actions to rectify.We do hope to have the opportunity to welcome you back to the Resort in the future.Best Regards,

Xin chào CHO AYE,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Melia Danang Beach Resort,

Xin chào Sang AhThank you very much for your kind review. I am delighted to hear that you had a great time with us.Looking forward to welcoming you back to Melia Danang Beach Resort soon!Best Regards,

Xin chào Robert,Thank you very much for taking the time to review our resort. It would be our pleasure to welcome you back to Meliá Danang Beach Resort in the future for another memorable experience.Best Regards,

Xin chào CHAIWOON,Thank you so much for choosing to stay with us during your trip to Danang and for your kind review!We are delighted to hear that you enjoyed your experience with us.We do hope to have the opportunity to welcome you back to Melia Danang Beach Resort in the future to enjoy another relaxing stay!Warmest Regards,Linh LeGuest Experience Manager

Xin chào Martin,Thank you so much for taking the time to share your exceptional experience with us! We truly appreciate your kind words and are delighted to hear that your stay at our resort was so memorable. We take immense pride in our dedicated and sincere staff members who go above and beyond to provide our guests with exceptional service. It's wonderful to hear that their warmth and sincerity resonated with you. We believe that genuine interactions can make a significant difference in creating a remarkable stay for our guests.It's unfortunate that some individuals may have displayed rude or entitled behavior during your stay. We do apologize for any inconvenience or disturbance that you encountered. We commend our team for their professionalism and ability to handle such situations with grace. We strive to create an environment where all guests feel comfortable and respected, regardless of their attitudes.Your kind words truly mean a lot to us, and we will make sure to pass along your appreciation to each member of our team. We are honored to have had the opportunity to serve you and provide you with an unforgettable experience. We sincerely hope to have the pleasure of welcoming you back to our resort in the future.Best Regards,Linh LeGuest Experience Manager

Xin chào Heungki, Thank you so much for choosing Meliá Danang Beach Resort for your recent visit and taking the time to leave us such a kind review. We are thrilled to hear that you had a fantastic experience during your stay with us.Our entire team looks forward to welcoming you back and ensuring that your next stay is just as enjoyable as the last one.Warmest regards,Linh LeGuest Experience Manager

Xin chào Ms. Chang,Thank you very much for taking the time to review our resort, I very much appreciate your kind comments and hope that you will visit us again soon.Best Regards,

Dear GarettThanks very much for staying with us at Melia Danang Beach Resort and taking the time to share your experience with us. We are delighted to learn you have a wonderful stay with us.We looking forward to welcoming you back in the near future. kind regards Linh - Guest Experience Manager

Xin chàoThank you for taking the time to leave a review! We are delighted to hear that you enjoyed your stay at our resort. Creating a peaceful and clean environment for our guests is always a top priority for us, and we're glad that it met your expectations. We hope to have the pleasure of hosting you again in the future.Best Regards,Linh LeGuest Experience Manager

Xin chào Kyoung Hwa,Thank you for choosing to stay with us during your vacation in Danang and for your kind review! We are delighted to hear that some of our staff members, including Ms Hang, Ms Jasmine, and Mr Tan, went above and beyond to make your stay extra special. It's wonderful that you enjoyed our beautiful infinite pool and peaceful beach views, and found it to be the perfect way to end each day. We appreciate your feedback regarding the Grab delivery and will definitely take it into consideration for improvement. We look forward to welcoming you back for another memorable stay in the future.Best Regards,Linh LeGuest Experience Manager

Xin chào TAI,Thank you very much for choosing to stay with us and especially for spending your time rating us. We are delighted to know that you had a great time at our beautiful resort.Please rest assured we look forward to welcoming you back in the near future.Best Regards,Linh LeGuest Experience Manager

Xin chào Haruna,We absolutely love hearing from our guests! We're thrilled to hear that you had an amazing stay with us and enjoyed the peaceful atmosphere during the off-season. It's fantastic to know that you enjoyed our pools as well as the pool bar and our afternoon tea service for the Level guest. We are pleased to hear that you enjoyed the convenient beach access and the amenities we have on offer. Your satisfaction is our priority, and we strive to provide a comfortable and enjoyable experience for all of our guests. Thank you for considering visiting us again and especially for recommending us. We can't wait to have you back again soon!Best Regards,Linh LeGuest Experience Manager

Xin chào Yurie,We greatly appreciate your feedback regarding your recent stay at our resort. We're absolutely overjoyed to hear that you had an incredible time embracing the sea and beach and found our towels' size and quality to be convenient; and that the pool and beach area provided a serene setting for complete relaxation. We're thrilled that you found the bed and the sofa to be exceptionally comfortable, allowing you to fully unwind. Your kind note about the shower room door has been duly noted, we appreciate the courtesy shown in your kind feedback. It brings us immense joy to know that you thoroughly enjoyed our morning buffet, particularly the vibrant vegetable options and refreshing fresh juice. Your kind words about our staff mean everything to us as we continuously aim to provide unparalleled service. And, thank you for highlighting our location, which allows for effortless exploration of nearby attractions while maintaining an atmosphere of tranquility. Once again, thank you so much for sharing your feedback with us, and we eagerly await your return in the future with open arms.Best Regards,Linh LeGuest Experience Manager

Dear Takayuki,Warmest greetings from Melia Danang !Thanks very much for taking the time to share with us your comments, we are delighted to heard that you have a great stay.We hope to welcoming you again in the near future.Sincerely, LimhGuest Experience Manager

Xin chào Jim,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Dear Mun vum,Thanks very much for taking the time to share with others your wonderful experience at the Melia Danang Beach Resort. What a great feeling to hear you and your partner has a very enjoyable stay and that our team contribute to make long last memories of your time in Danang. Looking forward to host your next visit to Vietnam. Sincerely, Diep, Level Manager

Dear RikuThanks very much to stay with us and taking the time to share with others your experience. We are delighted that you find our resort the best value hotel in your trip to Vietnam. We can not wait to welcoming you back to Melia Danang Beach Resort. Kind regardsFran Ruano, Hotel Manager

Dear Hoang We are delighted to learn you have a wonderful stay at the Melia Danang Beach Resort We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.Best regards,Guest Experience Team

Xin chào RYOHSUKE, Thank you so much for your positive review! We are absolutely delighted to see that you enjoyed your stay and please rest assured we look forward to welcoming you back to Meliá Danang Beach Resort soon. Best Regards, Linh Le Guest Experience Manager

Dear Aline,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We genuinely appreciate your kind words about our infrastructure and convenient beach access.However, we are sincerely sorry that you had a less than satisfactory experience with our front desk team. We apologize if their problem-solving skills fell short of your expectations, and we assure you that we take this matter seriously. We will address this issue with our team to ensure such incidents do not happen again in the future. We genuinely apologize for any inconvenience caused and appreciate your patience.It is also disheartening to learn that you found a lack of communication between our reception staff and that our management did not seem concerned about guest concerns. This feedback is indeed alarming and will be investigated thoroughly to identify any shortcomings in our communication channels and ensure that our management is more proactive in resolving guest issues promptly and effectively.Nevertheless, we are pleased that you experienced exceptional service from our pool and beach staff. We will pass along your kind words to them and ensure they are acknowledged for their wonderful efforts. We are sorry to hear that our restaurants did not provide suitable food options for children. We take pride in catering to the needs of all our guests, including families, and we acknowledge the importance of providing child-friendly dining choices. Your comment will be taken into account as we review and improve our menu offerings.We regret that your overall experience did not meet your expectations, especially as a European traveler with children. We genuinely apologize for any inconveniences caused and understand your hesitation in recommending our hotel. We assure you that we continuously strive to enhance our guests' experiences and create a welcoming environment for everyone.If your travels bring you back to our area in the future, we hope you would consider giving us another opportunity to provide you with a superior experience that reflects our true hospitality.Thank you once again for your valuable feedback.Warmest Regards,Linh LeGuest Experience Manager

Dear NAHO,Thank you very much for taking your time to review our resort.We would like to thank you for sharing your feedback about the check-in process and the elevator situation. We apologize for any inconvenience caused during your stay.Regarding the check-in process, we appreciate your suggestion of dividing it between groups and individuals. We understand how this would enhance the efficiency of our reception staff and ensure a smoother experience for all guests. We will certainly take this into consideration and explore ways to improve the check-in process in the future.As for the elevator situation, we apologize for the inconvenience and understand how it may have caused discomfort. We strive to provide a hassle-free stay for our guests, and technical issues like these are not the norm. Please rest assured, we have alerted our maintenance team to address the situation promptly, ensuring that our elevator is fully operational to prevent future inconveniences.Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We constantly strive to enhance our guests' experiences, and your comments will certainly assist us in doing so. Thank you for choosing our resort, and we hope to welcome you back soon to provide you with an improved and enjoyable stay.Warmest Regards,Linh LeGuest Experience Manager

Xin chào Jørund L.,Thank you very much for your kind review. I am delighted to hear that you had a great time with us.We look forward to welcoming you back to Meliá Danang Beach Resort soon!Warmest Regards,Linh LeGuest Experience Manager

Xin chào Chau,Warmest greetings from Meliá Danang Beach Resort!!Thank you very much for taking the time to review and rate our resort. We value your feedback and hope to have the opportunity to welcome you back in the future for a more seamless and enjoyable stay. Best Regards,Linh LeGuest Experience Manager

Dear TrucWarmest greetings from Melia Danang Beach ResortThanks very much for taking the time to share with us your resort score.We hope to have the opportunity to see again in our beautiful resort. Sincerely, Fran Ruano Hotel Manager

Xin chào SUNGHYUN, Warmest greetings from Meliá Danang Beach Resort!We would like to express our appreciation for having chosen us and we would like to thank you for taking the time to provide us the feedback about your recent stay in July. First of all, let me offer you my sincere apologies for the inconveniences that you have experienced during your stay. Any detail you might want to share with us would be greatly appreciated, as it will enable us to strengthen the areas that need to be improved.We hope to have another chance to provide you with better service. Best wishes, Linh LeGuest Experience Manager

Xin chào Ma,We would like to express our appreciation for choosing to stay in Meliã Danang Beach Resort.It is a great pleasure for us to read such a detail and magnificent review from you!Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your beautiful compliments about our staff great service. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Dear Valued guest,Greetings from Meliá Danang Beach Resort! Thank you for choosing to stay with us and especially for your kind review. We are glad to know that had a satisfactory experience with us. Please rest assured we look forward to welcoming you again very soon.Warmest Regards,Linh LeGuest Experience Manager

Xin chào Marco,First of all, we would like to say thank you very much for choosing to stay at our hotel and also your comments posted on Expedia. However, it is regretful for us to know that you have experienced an uncomfortable moment at hotel that we would like to deeply apologize for. Your feedback is extremely valuable to us as we strive to improve with each and every stay of our respected guests. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that we can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back again.Best Regards,Guest Experience Team

Dear Mr Dong Wook Thanks very much for staying with us at Melia Resort and take the time to share you stay score. Kind regards,LauraFront Office manager

Xin chào Satoko,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.We are filled with happiness that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your beautiful compliments about our hotel. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Dear TATSUHIROThanks very much for taking the time to score our hotel, we are sorry to heard that in this occasion it did not meet your expectationsKind regardsLauraFront Office Manager

Xin chào Wansu,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are filled with happiness that our hotel became your selection again that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team

Xin chào Nancy,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are filled with happiness that our hotel became your selection again that you enjoyed your trip and that our team was able to offer you our usual hospitality. Thank you for your compliments about our great service and room. We shall proudly share your kind words to our entire team, a great way to celebrate their passion in work.We look forward to welcoming you back very soon for another exquisite journey with us.We wish you good health and happiness.Best regards,Guest Experience Team