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Bewertungen von Fairfield Inn & Suites by Marriott Chattanooga

2.5 out of 5
Fairfield Inn & Suites by Marriott Chattanooga
2345 Shallowford Village Drive, Chattanooga, TN

Bewertungen

9,0

Wunderbar

662 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
228 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
57 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
21 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was quite clean and nice
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe and clean
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice ,clean ,safe property. Comfortable bed . Breakfast was better than most with fresh strawberries as an added extra .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Musa Surve am 24. Mai 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager

2/10 – Ungenügend

Jose

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The AC did not work in our room. The front desk person was not helpful and all the other rooms were sold out. We had to sleep in a hot room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Musa Surve am 24. Mai 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. We do apologize for the inconvenience caused, we will definitely investigate into it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager

10/10 – Hervorragend

Nylene

A very nice stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Musa Surve am 24. Mai 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager

10/10 – Hervorragend

Salvacion

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staffs are cordial except the night receptionist that was working the night we checked in on 5-12-2024 was abrupt, not friendly, gave us a room 430 which was not cleaned enough with 4 pillows smells like it was not change .The next morning I went @ front desk and reported the problem and in 10 minutes ,the housekeeping supervisor named Ann came and the problem was resolved
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Musa Surve am 21. Mai 2024
Greetings for the day, Thank you for the time and the feedback as we really appreciate it. We do apologize for the inconvenience caused and we want to assure you that providing the best of hospitality is our prime focus and we are sorry that we could not deliver it this time. Please do come stay with us again if you are in town and give us the chance to provide you with the best of hospitality. Thanks-Musa Surve

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im August 2023
Antwort von Musa Surve am 11. Mai 2024
Greetings for the day, Thank you for the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

laby

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Musa Surve am 11. Mai 2024
Greetings for the day, Thank you for the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Musa Surve am 3. Mai 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager

8/10 – Gut

Jon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel. Bed is pretty hard. I liked that they actually do service the room when you ask. It would be so much nicer if they would realize they are a hotel and do it without being asked. The only strange thing is that the older guy breakfast attendant starts putting away the food about 10 minutes before breakfast ends. So we saw people on the days we were there who were not too happy about that. Someone who shows up 1 minute before the end time should still find everything there or else make the end time 8:50 instead of 9am.
Aufenthalt von 6 Nächten im April 2024
Antwort von Musa Surve am 1. Mai 2024
Greetings for the day, Thank you for the feedback as we really appreciate it. We have already addressed the issue and coached our servers. We aim to provide the best of hospitality and your experience was below our standards. When you are in area again, please do give us a chance to provide you with the hospitality. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Holly, Boise

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice facility.. Neighboring hotel had a party going on in the parking lot that made it hard to sleep.
Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 29. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Arceli

Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 23. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. Please do come and stay with us in future. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 11. Mai 2024
Greetings for the day, Thank you for the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

michael burnett

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice well managed property. Would det stay there again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 19. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Jordan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stay was great
Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 19. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Andrea

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cons: Furniture in room was old, fabric on bed skirt and other furniture had wholes, mattress was ok but springs made loud noises. Pros: staff is nice, breakfast is ok, and room was really clean (priority for me)
Antwort von Musa Surve am 18. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the feedback as we really appreciate it. We will share the feedback with the team to help us provide better customer service. Please do come and visit us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

alison

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 16. Apr. 2024
Greetings for the day, Thank you for the time and the feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Christopher, Monash

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 15. Apr. 2024
Greetings for the day, Thank you for the time and feedback as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 13. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the review as we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

C

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property and staff was amazing. From check in to to check out, it was a smooth process. Everyone was so nice and friendly.
Aufenthalt von 3 Nächten im März 2024
Antwort von Musa Surve am 6. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the review as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Elvio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very friendly staff, good free breakfast, great breakfast area
Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 2. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the review as we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Musa Surve am 3. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the review as we really appreciate it. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager

10/10 – Hervorragend

Margaret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly efficient welcoming check in. Nice linens. All clean. Great location near highway and restaurants
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 2. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the review as we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Douglas, Forest Lake

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
New facility. Very clean. Small bathroom.
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 31. März 2024
Greetings for the day, Thank you so much for the time and the review, we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

6/10 – Okay

Jessica

Mit dem Partner gereist
Our room was by elevators and very loud. Bed was comfortable.
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 31. März 2024
Greetings for the day, Thank you so much for the time and the review, we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

6/10 – Okay

Fredrick

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
The property was in a very busy, noisy area. Our room was nice, and the bed was comfortable- but it was hard to get to sleep with all of the noise. The front desk people, on both shifts- were not real friendly, helpful or hospitable. The breakfast host was great, as was the breakfast. I guess you need to choose what is important to you, and decide….
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 2. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the review. We are really sorry that you had such an experience. We will certainly investigate for the duration of you stay and coach our team accordingly. Please do give us an another chance to provide you with the best of hospitality. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Bonnie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 29. März 2024
Greetings for the day, Thank you for taking the time and giving us the review as we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Therese

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay, staff was very friendly!
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 27. März 2024
Greetings for the day, Thank you for the time and review we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager

8/10 – Gut

kevin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 27. März 2024
Greetings for the day, Thank you for the time and review we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager

8/10 – Gut

Antonio

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It was a pleasantly stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 27. März 2024
Greetings for the day, Thank you for the time and review we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager

10/10 – Hervorragend

Cynthia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and friendly employees
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 2. Apr. 2024
Greetings for the day, Thank you for taking the time and giving us the review as we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Rick

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 21. März 2024
Greetings for the day, Thank you for the time and review as we really appreciate it. We aim to provide the best of hospitality and will keep working towards to make the most comfortable stay possible. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Dennis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
‘
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 18. März 2024
Greetings for the day, Thank you for the time and the review we really appreciate it. Providing the best of hospitality is our true aim. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Rick

Gut: Sauberkeit und Zustand der Unterkunft
A nice stay over all. The free breakfast was not as good as most. Not a lot of selection, mostly breads and cereal.
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 17. März 2024
Greetings for the day, Thank you or the time and review we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is everything as listed and promised clean friendly staff up to date very comfortable beds,But not in the best of location.
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 17. März 2024
Greetings for the day, Thank you or the time and review we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Dale W

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great staff. Clean and comfortable room. Good breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 17. März 2024
Greetings for the day, Thank you or the time and review we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Manbir

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 17. März 2024
Greetings for the day, Thank you or the time and review we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

John, Waterford

Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 27. März 2024
Greetings for the day, Thank you for the time and review we really appreciate it. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel is clean and staff were very friendly. There is a lot of garbage/litter in neighborhood around the hotel (not on hotel grounds)
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 4. März 2024
Greetings for the day, Thank you for taking the time to give us the review as we really appreciate you. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Louise

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
On a été bien servis. Le lit était confortable et la chambre était tranquille. Le déjeuner est très bien et on pouvait quitter à midi.
Aufenthalt von 1 Nacht im März 2024
Antwort von Musa Surve am 4. März 2024
Salutations pour la journée,Merci d'avoir pris le temps de nous donner votre avis car nous vous apprécions vraiment.S'il vous plaît, revenez et restez avec nous à nouveau.Merci-Musa EnquêteResponsable du service client.

10/10 – Hervorragend

Christine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Musa Surve am 21. März 2024
Greetings for the day, Thank you for the time and review as we really appreciate it. We aim to provide the best of hospitality and will keep working towards to make the most comfortable stay possible. Please do come and stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Musa Surve am 4. März 2024
Greetings for the day, Thank you for taking the time to give us a review as we really appreciate you. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Jim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice folks at Fairfield
Breakfast attendant (Jim) exceptional service and check in clerk was friendly and welcoming.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Musa Surve am 4. März 2024
Greetings for the day, Thank you for taking the time to give us a review as we really appreciate you. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

4/10 – Schlecht

Daniella

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The receptionists were very nice! But the hotel smelled like cigarettes, the bathtub had hair and stains on it, so it wasn’t clean. The breakfast buffet layout is not nice, you have to go all around the place to get what you need.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Musa Surve am 22. Feb. 2024
Greetings for the day, Thank you for taking the time and sharing the feedback with us as we really appreciate it. We will inform the Housekeeping Manager to investigate on the subject for better upcoming accommodation. Please do come stay with us again. Thanks-Musa SurveGuest Service Manager.

8/10 – Gut

Joyce

Mit dem Partner gereist
Gut: Ausstattung
Nice clean room, but bathroom was VERY small.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Musa Surve am 22. Feb. 2024
Greetings for the day, Thank you for taking the time and sharing the feedback with us, we really appreciate it. Please do come stay us again. Thanks-Musa SurveGuest Service Manager.

10/10 – Hervorragend

Matt

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, safe and comfortable.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Musa Surve am 7. Feb. 2024
Greetings for the day, Thank you for your time and sharing the experience with us we as a team really appreciate it. Please do come stay with us again. Thanks-Musa Surve.

10/10 – Hervorragend

Keith

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy in and out right off highway. Very clean.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Musa Surve am 7. Feb. 2024
Greetings for the day, Thank you for your time and sharing the experience with us we as a team really appreciate it. Please do come stay with us again. Thanks-Musa Surve.

6/10 – Okay

Raymond

Mit dem Partner gereist
Gut: Personal & Service
There were homeless folks living around the hotel.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Musa Surve am 7. Feb. 2024
Greetings for the day, Thank you for your time and sharing the experience with us, we as a team really appreciate it. We will forward the comment with the leadership team for further investigation to rectify the situation. Please do come stay with us again. Thanks-Musa Surve.

10/10 – Hervorragend

Julia, Rosemount

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Very clean and updated room. Very comfortable bed with nice linens. Friendly welcome!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Musa Surve am 7. Feb. 2024
Greetings for the day, Thank you for your time and sharing the experience with us we as a team really appreciate it. Please do come stay with us again. Thanks-Musa Surve.

10/10 – Hervorragend

ilya

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Musa SUrve am 7. Feb. 2024
Greetings for the day, Thank you for your time and sharing the experience with us we as a team really appreciate it. Please do come stay with us again. Thanks-Musa Surve.