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Bewertungen von SACO Bristol- West India House

4 out of 5
SACO Bristol- West India House
2-4 Welsh Back, Bristol, England

Bewertungen

9,0

Wunderbar

43 von insgesamt 76 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
27 von insgesamt 76 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 76 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 76 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 76 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

8,4/10

Personal & Service

8,6/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sebastien

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Adrian and the Cove West India team am 8. Juli 2022
Dear Sebastien, Thank you for taking time to leave this review. Thank you for choosing SACO Broad Quay as your home away from home. We really appreciated your kind review and we hope to see you soon. Kind regards, Adrian and the Cove West India team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Lage, sehr geräumig und alles vorhanden, was man braucht. Ideal geeigent für Ausflüge.
Aufenthalt von 5 Nächten im April 2018

8/10 – Gut

Lucky, Frankfurt

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Lovely apartment hotel centrally located
We very much enjoyed our 3 day stay at this apartment hotel. It is very easy to get around from this place. Very well equipped kitchen and spacious rooms. Since they do not have a reception at this place, we could only check in after 4pm. It would have been nicer to check in earlier than that and be a little more flexible with the check in time. The staff members were very kind and helpful moving our luggage from one place to the other.
Aufenthalt von 3 Nächten im November 2017
Antwort von jon Wakeford am 1. Dez. 2017
Lucky, Thank you so much for your kind review of SACO West India House. We are very pleased you enjoyed your stay with us and found our staff to be very helpful and kind to you. We hope that we can welcome you back to SACO in the near future. Kind regards Jon Wakeford, Apartment Manager

10/10 – Hervorragend

Alexander

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

WILLIAM

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Easy check-in process, good location. Very useful having a small kitchen in the property. Only downside is that we were staying for a week, noting that the property is not serviced everyday, and the coffee/teas/toilet paper ran out very quickly.
Aufenthalt von 7 Nächten im Dezember 2023

10/10 – Hervorragend

Nicholas

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
An excellent place to stay while in Bristol. Close to city centre and station. Very clean and lovely place. Communication by host was perfect. Will definitely use again. Thank you!
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Bethany

Gut: Sauberkeit und Komfort des Zimmers
Lovely For A Couple’s City Break
Really lovely flat, looks even better than the pictures. My partner and I were very happy about the place.
Aufenthalt von 3 Nächten im September 2023

10/10 – Hervorragend

Paul

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Sally

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Great centrally located studio
The studio apartment I had was perfect for my 5 night stay. Central, secure, walkable and super convenient! The apartment I had was #11 on the 3rd floor, facing the street. Through there was street noise from the bar below it didn’t bother me, however if you’re a light sleeper it could be problematic. Also, the door leading to the apartment front doors would slam shut pretty loud when other tenants would let it close on its own. The kitchen was very well stocked with flatware and cookware. Fridge worked great and the washer/dryer combo worked great as well and they even supplied me with detergent! Just keep in mind combo dryers take hours to dry a medium size load of laundry. There’s a QR code to guide you how to use all the appliances properly. The shower pressure was great and the bathroom was pretty big. The sitting area was so comfortable to have and the bed itself was really comfy. Though there isn’t air conditioning, they do provide you with a huge fan. I never used it but when it got warm I just cracked the windows open a bit to let fresh air in. The good thing is the sun didn’t shine straight into the apartment so it would cool down fast and easy. Aside from food, the only thing I needed to purchase was paper towels. This was my 2nd time in Bristol and I’d easily stay here again and would probably request the same apartment for future stays.
Aufenthalt von 5 Nächten im Juli 2023

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 4 Nächten im Mai 2023

8/10 – Gut

M

Gut: Sauberkeit und Komfort des Zimmers
Very convenient
Nice accommodation. Comfortable and clean. Great location.
Aufenthalt von 1 Nacht im November 2022

8/10 – Gut

Duncan

Aufenthalt von 1 Nacht im November 2022

8/10 – Gut

john

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Mixed.
Two couples. One had a lovely second floor apartment, the other a spacious but hot basement with a view of a dirty yard.
Aufenthalt von 2 Nächten im Oktober 2022

10/10 – Hervorragend

Malena

Gut: Sauberkeit und Komfort des Zimmers
Väldigt fin och bekväm lägenhet med bra läge. Här bor vi gärna igen.
Aufenthalt von 2 Nächten im Oktober 2022

10/10 – Hervorragend

Bernard

Gut: Sauberkeit und Komfort des Zimmers
Superb apartment
Location was excellent. Basic kitchen equipment. Every appliances worked well. Doors inside the apartment were very noisy and needed adjustment and also more door stoppers. A coffee machine would have been nice instead of coffee packets. However the apartment was quiet even if facing the street. In a word, excellent choice. We would go back and most certainly recommend it.
Aufenthalt von 4 Nächten im September 2022
Antwort von COVE West India House am 3. Okt. 2022
Dear BernardThank you for choosing West India House as your home away from home and thank you for taking your time to write us this review, and will take your ideas onboard. I am pleased to learn you had a good stay with us. We look forward for your next stay Kind regards Adrian - Apartment Manager

8/10 – Gut

Ann

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The area is quite noisy, the dripping tap was complained about but not repaired. It was very complicated to ‘check-in’ staff were v helpful but will not repeat a booking
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Cove - West India Team am 2. Juli 2022
Dear Ann, Thank you for choosing Cove West India as your home away from home. Thank you for also taking the time to leave this review. We are sorry to hear that you had this experience at Cove - West India House and that you had difficulty checking in. We have taken this criticism and we will use it to better our service we provide our guests. We also hope this does not deter you from giving our properties another chance. Kind regards Adrian and the Cove - West India House team

8/10 – Gut

Eloise

Aufenthalt von 1 Nacht im Juni 2022
Antwort von Adrian and the SACO Broad Quay team am 26. Juni 2022
Dear Eloise, Thank you for taking time to leave this review. Thank you for choosing SACO Broad Quay as your home away from home. Hope to see you soon. Kind regards, Adrian and the SACO Broad Quay Team

10/10 – Hervorragend

Sarah

Gut: Sauberkeit und Komfort des Zimmers
Great location
Had a bit of trouble finding the location but called the office number and the gentlemen helped and it was just round the corner. The room was lovely, very clean, everything we needed. Great location for restaurants and bars only 5 mins walk to narrow quays.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Adrian and the Cove West India team am 15. Mai 2022
Dear Sarah, Thank you for taking time to leave this review. Thank you for choosing SACO Broad Quay as your home away from home. We hope to see you again soon .

10/10 – Hervorragend

Sarah

Aufenthalt von 1 Nacht im April 2022
Antwort von Adrian and the Cove west India team am 2. Mai 2022
Dear Sarah, Thanks for taking the time to leave this review. Thank you for choosing SACO Broad Quay as your home away from home. We appreciate your time to leave this feedback, we hope to see you again soon. Kind Respect, Adrian and the Cove west India team

10/10 – Hervorragend

Hannah

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Great central location
Great place in brilliant location, so straightforward, very eco focused. Couldn’t beat it!
Aufenthalt von 1 Nacht im April 2022
Antwort von Devon am 25. Apr. 2022
Dear Hannah, Thank you for choosing Saco Broad Quay as your home away from home. We appreciate you taking this time to leave this review. We are really pleased to hear you enjoyed your time will us. We look forward to welcoming you in the future! Kind regards Adrian and the Saco Broad Quay reception team

10/10 – Hervorragend

Luke

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great property and great location would recommend.
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Adrian am 27. Feb. 2022
Dear Luke Thank you for taking the time to leave us this review I am pleased to learn you had a 5 star stay with us and we look forward to see you again. Adrian and the SACO Broad Quay team

10/10 – Hervorragend

Andrew

Gut: Sauberkeit und Komfort des Zimmers
Outstanding property, very easy entry proceedure, very well located. Be prepared for expensive overnight parking.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Adrian - Apartment Manager am 15. Dez. 2021
Dear Andrew Thank you for taking time to leave this review. Thank you for choosing COVE West India House as your home away from home. We really appreciate your positive feedback and hope that you will stay with us again soon. In regards to the parking, we can now get a discounted rate for our customers and so if you do stay with us again please do give us a ring and we can let you know more information. Kind regards

8/10 – Gut

Chris

Verbesserungswürdig: Sauberkeit
Ok but no cigar
We were five minutes early and the room wasnt ready( that took another 15 minutes). Very good location and room well appointed but let down by black mould in the shower compartment
Aufenthalt von 1 Nacht im November 2021
Antwort von Nathan Brembah - Apartment Manager am 1. Dez. 2021
Dear Chris, Thank you for taking time to leave this review. Thank you for choosing COVE West India House as your home away from home. We appreciate your feedback and we will look to improve on this in the future. We hope this does not deter you from staying with us again. Kind regards,

10/10 – Hervorragend

Sam

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von Nathan Brembah - Apartment Manager am 1. Dez. 2021
Dear Sam, Thank you for taking time to leave this review. Thank you for choosing COVE West India House as your home away from home. Kind regards,

8/10 – Gut

Kitti

Gut: Sauberkeit und Komfort des Zimmers
The apartment was really clean and nice. The shower was warm and the bed was comfortable to sleep in. The only negative thing I can mention is the noise. We were unlucky with the dates as there was some work done under our window. They were putting up nets and other stuff against the pigeons not to come to the windows but it seemed it didnt stop them. Most of the time we woke up for the noises. Overall I would recommend the place for everyone who is going for a city break to Bristol. The location of the apartment is really good. Everything if for walking distance.
Aufenthalt von 4 Nächten im November 2021
Antwort von Nathan Brembah - Apartment Manager am 1. Dez. 2021
Dear Kitti, Thank you for taking time to leave this review. Thank you for choosing COVE West India House as your home away from home. We appreciate your feedback and look forward to welcoming you back in the future. Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
A great place to stay - very comfortable. Lovely view of the river. Would recommend.
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Nathan Brembah - Apartment Manager am 1. Dez. 2021
Dear Guest, Thank you for taking time to leave this review. Thank you for choosing COVE West India House as your home away from home. We appreciate your feedback and look forward to welcoming you back in the future. Kind regards,

10/10 – Hervorragend

sadia

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Amazing location
Great location. Easy to access. Clean and confortable.
Aufenthalt von 2 Nächten im August 2021

4/10 – Schlecht

Sasha

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2021

4/10 – Schlecht

Imogen

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Avoid at all costs
Fridge didn't work (let the management know, they did nothing about it and I was there for 5 nights in 28-32 degree weather). The WiFi password didn't work or was out of date. The room key system was ripped out and a new system installed while I was out exploring, with literally zero consideration for how this would impact on my stay. Shockingly poor.
Aufenthalt von 5 Nächten im Juli 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Ok but poor communication
Great amenities and clean apartment. However, we booked another property in Bristol and were asked to change a week before, which was annoying. Very poor communication throughout with automated emails that made no sense. The noise from other apartments / guests in the hallway on the first night was awful so didn't sleep much. Outside ambient noise but as expected on the centre of Bristol. There was no recycling so for a longer stay wouldn't recommend if this is important to you (we took recycling home as were able). Like the fact ecover was the washing up brand of choice.
Aufenthalt von 3 Nächten im Juli 2021

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The apartment was located in a good location for exploring Bristol. The common areas were clean and presentable although our apartment had signs of wear but was nothing to worry about. We did not receive the expected email to inform us of codes for access to the building and room. We rang the number on the door and was immediately told the codes over the phone so again problem sorted. Would stay again.
Aufenthalt von 2 Nächten im Juli 2021

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Has been better
Been here before always a great place to stay. On this occasion I was given the wrong access codes, and a funny smell consumed the upper floors
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Domenica am 26. Juni 2021
Dear David, Thank you for taking the time to review your stay at Saco West India House I am pleased you enjoyed your stay with us. I am disappointed to know some of our guests did not respect our strict "no smoking policy"; this will be investigated with our Head Housekeeper. I am extremely sorry that communication was not clear and you have received incorrect information. Your comment will be reported to our Front Desk team. We look forward to welcoming you in future Kind regards

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Perfect location, right by the waterfront and St Nicholas areas and a 5 min walk to the centre of town. Very spacious, quiet and clean. Will book again.
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Domenica am 9. Juni 2021
Dear Guest, Thank you for taking the time to review your recent stay at Saco West India House. I am pleased the location was convenient and you could fully enjoy what Bristol has to offer. We take pride of the cleaning service provided at our property. I am delighted you found your apartment to be cleaned at a high standard. Your comment will be feedbacked to our Head Housekeeper. We will be happy to welcome you again for your future stays in Bristol Kind regards

6/10 – Okay

Gerald

Gut: Sauberkeit
Poor checkin process
I was not receive any email for checkin instruction. When i tried to call hotels.com hotline, she told me that she cant contact reception and suggested to go to the other saco property which is hundreds of yards away! I got so annoyed coz i was so tired already. I tried calliing reception again and finally someone help me for checkin. It took me 45mins for checkin!! Hotel.com tried to call me again when i am already inside the room. They explained that saco was not able to send the instruction because they dont have my email. Obviously there is very poor controls and communication between saco and hotels.com! The property is well maintained as i also stayed here for two weeks 5yrs ago. Management is just very poor esp.
Aufenthalt von 1 Nacht im Mai 2021

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2020

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2020

8/10 – Gut

stephen

Gut: Sauberkeit und Komfort des Zimmers
Easy instructions of how to access property, noce and clean, excellent shower! Only complaint would be light under doorway to outside hall is distracting at night, we had to put our bags across the door to hide it
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von Aggy am 20. Okt. 2020
Dear Guest, I would like to thank you for taking the time to post your review following your departure from SACO West India House I am pleased to read you had an enjoyable stay and we look forward to welcome you back in the future. Kind regards Aggy Bajdor Apartment manager

10/10 – Hervorragend

Suntai

Aufenthalt von 1 Nacht im Oktober 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Great- faultless
Aufenthalt von 1 Nacht im September 2020
Antwort von Aggy am 20. Okt. 2020
Dear Guest, I would like to thank you for taking the time to post your review following your departure from SACO West India House. I am pleased to read you had an enjoyable stay and we look forward to welcome you back in the future. Kind regards Aggy Bajdor Apartment manager

10/10 – Hervorragend

Penny

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Perfect for a break in Bristol
We stayed in the two bedroom apartment. It was really well equipped and really clean and comfortable. The apartment has everything you could need and is so convenient for the chance to make the most of a stay in Bristol. The only negative is the lift is very small, but that is a very minor inconvenience.
Aufenthalt von 4 Nächten im August 2020

10/10 – Hervorragend

ross

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Fantastic place.
Aufenthalt von 1 Nacht im März 2020

8/10 – Gut

Jan

Gut: Sauberkeit und Komfort des Zimmers
A great location in Bristol
Very well situated apartment. Spacious and very clean. Only negative was check in. As directed we called the given number for instructions and a voicemail asked us to leave a message. No one called back so we tried again 5 times throughout the day. I finally e mailed just before check in time and someone called me immediately. Apparently the number given was not manned on a Sunday! Not helpful if you are checking in on a Sunday! Needs reviewing. We enjoyed our stay and would use again.
View from the apartment
Aufenthalt von 1 Nacht im März 2020

8/10 – Gut

Mike

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
great location but a few in-room things not right
This is a lovely position in Bristol, next to the Bridge & Mercure. Access via keycodes all fine. Top class penthouse location, but drain odours and a non-functioning TV (plus an incorrect WiFi code) caused a few niggles
Aufenthalt von 1 Nacht im März 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location - clean and safe
Very good quality accommodation- well maintained - great location
Aufenthalt von 1 Nacht im März 2020

10/10 – Hervorragend

Pierre

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Situation idéale, spacieux!
Super apartment, spacieux, fonctionnel. Extrêment bien situé au coeur du Bristol resto et pubs. Le top! Petit bémol sur l'isolation des fenêtres, fermer les rideaux pour éviter le froid...
Aufenthalt von 3 Nächten im März 2020

10/10 – Hervorragend

Marek

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay
Excellent - very efficient service, easy to check in and room was excellent - very clean - would highly recommend
Aufenthalt von 1 Nacht im März 2020

10/10 – Hervorragend

Graham J.

Gut: Sauberkeit
Great experience
Apartment had everything we needed for a weekend stay. Great customer service. Would book SACO again.
Aufenthalt von 2 Nächten im Februar 2020

8/10 – Gut

Marc

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good location.
Great location. Had some initial issue getting in as hadn’t been sent in instructions and no reception, however this was resolved swiftly. Big apartments with everything you need. A little bit tired in places but clean and would use again.
Aufenthalt von 2 Nächten im Februar 2020

10/10 – Hervorragend

Peggy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020