Dear Melda,Thank you for your feedback, I am sorry it would appear we fell below our usual standards on this occasion, we will work hard to improve and be better next time. Apologies again.Kind RegardsLevi BaileyHotel Manager

Thank you for your review

Hi, thank you very much for your review. Apologies about the noise. We always recommend guests to speak with any of our team should they ever experience an issue. We do not want you leaving with a negative impression of our beautiful hotel. Thank you. Best wishes Siham Guest Relations Manager

Dear Carol,Thank you for your feedback. We're glad our proximity to the Birmingham Utilita Concert Arena was convenient for you. We apologize for any inconvenience you experienced with our lift system requiring room key/card swiping. Your comments will help us improve our guest experience.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Gemma,Thank you for your feedback. We're glad to hear that you found the hotel clean and tidy, the staff nice, and the breakfast good. We appreciate your input on parking and hope to welcome you back again soon.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Elizabeth,Thank you for sharing your feedback about your recent stay with us. I am sorry to hear that your experience did not meet your expectations.We appreciate your comments regarding the room conditions, noise issues, and bed comfort. These are areas we take seriously, and I will address them with our team to ensure improvements are made. we strive to create a comfortable and pleasant environment in and out of the hotel.Your feedback is invaluable in helping us enhance our services and facilities. We hope you will give us another chance to provide you with a better experience in the future.Thank you once again for your feedback.Regards,Bahman AbbasiyanGuest Relation Manager

Dear Pauline,Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service.We look forward to welcoming you back soon.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Daniel,You're very welcome! We're thrilled to hear that you had a memorable night with us.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Georgie,Thank you for sharing this helpful tip! We're glad you had a lovely stay overall.Warm Regards,Bahman AbbasiyanGuest Relation Manager

Dear Julia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Nur-Emel,We apologize for the unsatisfactory experience you had during your recent stay with us. Your feedback is important, and we will address the issues you mentioned to ensure improvements moving forward. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Warm regards,Bahman AbbasiyanGuest Relation Manager

Dear Martyna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Penelope,We're thrilled to hear that you had a lovely and comfortable night at our hotel.We hope to welcome you back soon!Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Beverley,Thank you for sharing your fantastic experience with us! We're delighted to hear that you found our hotel to be great value for money and in an ideal location for attending concerts, with convenient access to bars and restaurants.We appreciate your feedback regarding the temperature and the air conditioning in your room. We apologize for any discomfort you experienced and will certainly look into ways to improve the cooling system to ensure a more comfortable stay for our guests in the future.Your mention of the cleanliness of our hotel is greatly appreciated. Maintaining high standards of cleanliness is a top priority for us, and we're glad that our efforts were noticed and enjoyed by you.Regarding the lack of USB points, we apologize for any inconvenience this may have caused. We'll certainly take your suggestion into consideration for future upgrades to better accommodate the charging needs of our guests.Thank you for choosing to stay with us, and for your recommendation. We look forward to welcoming you back on your next visit to the area.Warm regards,IrisGuest Relations Assistant

Dear Gunta,I'm sincerely sorry to hear about your disappointing experience at the spa. Please accept our apologies for any inconvenience or lack of care you encountered during your visit.I want to clarify that the spa is an external facility not directly affiliated with our hotel. However, your feedback is still incredibly important to us. We're committed to ensuring that all aspects of your stay, including the check-in/out process, room comfort, and breakfast experience, meet your expectations.If you would be willing to share your experience regarding your stay at the hotel, including any specific details about your room, the check-in/out process, and your breakfast experience, it would be greatly appreciated. Your feedback helps us to continuously improve our services and ensure a pleasant experience for all our guests.Once again, I apologize for any disappointment caused by the spa experience, and I hope we have the opportunity to welcome you back to our hotel for a more enjoyable stay in the future.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Ryan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Jal,Thank you for your 5 star review! We hope you’ll visit us again soon. Kind Regards,IrisGuest Relations Assistant/Manager

Dear Jason, Thank you for taking a moment to share your experience at Park Regis Birmingham. We are so pleased to hear you found our hotel services to your liking. We look forward to welcoming you back again soon. Kind Regards,IrisGuest Relations Assistant/Manager

Dear Mohammed,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Nick,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Mwamba,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Enoobong,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Jonathan,Thank you for the 5-star rating! We're delighted you enjoyed your stay with us and we look forward of welcoming you soon again!Kind Regards,IrisGuest Relations Assistant/Manager

Dear Lynn,Thank you for taking the time to tell us about your experience at the Birmingham Park Regies. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Regards,Bahman AbbasiyanGuest Relation Manager

Dear Ebrar,Thank you for your 5 star review and for sharing your experience, and we very much look forward to warmly welcoming you again to Park Regis Birmingham in the near future.Kind Regards,Iris Guest Relations Assistant/Manager

Dear Anne,Thank you for your kind feedback! We're delighted to hear that you enjoyed our modern hotel, spacious bedrooms, and friendly staff. We look forward to welcoming you back soon.Regards,Bahman AbbasiyanGuest Relation Manager

Dear Naomi,We very much appreciate your comments regarding your stay at the Birmingham Park Regis. Regards,Bahman AbbasiyanGuest Relation Manager

Dear Brandon,We very much appreciate your comments regarding your stay at the Birmingham Park Regis. It is always a pleasure to receive positive feedback. I will share your comments with the breakfast team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,IrisGuest Relations Assistant/Manager

Dear Enoobong,Thank you for your 4 star review! We hope you’ll visit us again soon. Kind Regards,IrisGuest Relations Assistant/Manager

Dear david,Dear Mwamba,Thank you for the rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Ali,Thank you for your wonderful review! We are thrilled to hear that your recent 3-week stay at Park Regis Birmingham was such a memorable experience.Your kind words about our staff, and especially the exceptional service provided by Miss Aala mean the world to us. We strive to create a home away from home for all our guests, and it brings us great joy to know that we succeeded in doing so for you.We sincerely appreciate your recommendation and look forward to welcoming you back on your future visits to Birmingham.Warm regards,Bahman AbbasiyanGuest Relation Manager

Dear Darren,Thank you for your kind feedback, and we hope to see you again soon Regards,Bahman AbbasiyanGuest Relation Manager

Dear Guest,Thank you for taking the time to tell us about your experience at the Park Regis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Park Regis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards, IrisGuest Relations Assistant

Dear Kate,Thank you for sharing your feedback. We apologize for any discomfort you experienced with the bed setup and the quality of the breakfast. We appreciate your compliments on the cleanliness, the quality of the shower, availability of robes, and the security measures. Your insights are valuable, and we will work towards enhancing our offerings. We hope to have the opportunity to welcome you back and provide a more satisfying experience.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear Surinder,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Jay,We very much appreciate your comments regarding your stay at the Birmingham Park Regis.Kind Regards,IrsiGuest Relations Assistant

Dear Chris,please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to The Park Regis Birmingham in the near future. Regards,Bahman AbbasiyanGuest Relation Manager

Dear Enoobong,We very much appreciate your comments regarding your stay at the Park Regis Birmingham. Regards,Bahman AbbasiyanGuest Relation Manager

Dear Sherry-Ann,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Anisah,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soonRegards,Bahman AbbasiyanGuest Relation Manager

Dear Faraz,Thank you for your detailed feedback. We apologize for the lapses in service and cleanliness during your recent stay. We appreciate your honesty and will address these concerns promptly. We value your patronage and hope to welcome you back with an improved experience.Best regards,Bahman AbbasiyanGuest Relation Manager

Dear John,We very much appreciate your comments regarding your stay at the Park Regis Birmingham. Regards,Bahman AbbasiyanGuest Relation Manager

Dear Thomas,I noticed you gave us a 2-star rating, and I'd love to hear more about your stay! If you have a moment, would you be open to giving us a call at the hotel? I'm here to listen and gather all the details so we can address any concerns you may have had.Looking forward to hearing from you and learning how we can make things right.Thanks,Bahman AbbasiyanGuest Relation Manager

Good afternoon AshleyThank you for your review.Unfortunately we do not offer the Silver or Gold Member discount at Park Regis Birmingham, this will be why breakfast has not been included in your stay.Kind regardsSusan CassonRegional Resevations Manager.

Dear Hanisa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Imara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Philip,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regardsBahman Abbasiyan - Guest Relation Manager

Dear Anthony,Thank you so much for taking the time to share your experience with us! We're glad to hear that you found your room comfortable, especially the deluxe option, and that our staff, particularly the concierge, were friendly and helpful during your stay.Your feedback means a lot to us, and we're delighted that you had a pleasant experience at our hotel. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.