Fassade der Unterkunft

Bewertungen von easyHotel Birmingham

3 out of 5
easyHotel Birmingham
81 John Bright Street, Birmingham, England

Bewertungen

8,0

Sehr gut

371 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
371 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
135 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
66 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
62 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,8/10

Personal & Service

7,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Manuela Alexandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room is small, but ok for three nights and two people. A table or something for our stuff had been nice. There wasn‘t anything of this kind in the room. Only two small beds.
Aufenthalt von 3 Nächten im April 2024
Antwort von easyHotel Birmingham am 27. Apr. 2024
Dear Manuela,Thank you for your feedback. We're glad that the room was suitable for your stay, but we understand that more storage or a table for your belongings would have been helpful. We appreciate your suggestion, and we'll take it into consideration as we work on improving the layout and functionality of our rooms.If you have further comments or suggestions, please don't hesitate to let us know. We hope to welcome you back for a more comfortable experience in the future.Best regards,easyHotel Birmingham

8/10 – Gut

Nebojsa

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff (specially Victoria) was extremely polite, friendly and useful with suggestions solving our problems as we are visiting Birmingham for first time
Aufenthalt von 3 Nächten im November 2023
Antwort von easyHotel Birmingham am 7. Nov. 2023
Dear Nebojsa,Thank you for taking the time to give us your fantastic feedback. We are happy to see that you have enjoyed your stay with us and it was our pleasure to welcome you here.Best wishes,easyHotel Birmingham

6/10 – Okay

stefan

Geschäftlich gereist
fenster lassen sich nicht oeffnen heizung lueftung funktioniert nicht richig gepaeckaufbewahrung kostet extra all das sollte standard sein
Aufenthalt von 1 Nacht im April 2022
Antwort von easyHotel Birmingham am 31. Mai 2022
Dear Stefan, Thank you for your review. Please accept our apologies for any problems during your stay with us. We are a proud super budget hotel thus the room sizes and facilities we offer, Nevertheless, it was our absolute pleasure to welcome you as our guest and we hope to change your mind and welcome you back with us in the future. Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Klein aber sehr sauber, sehr freundliches und hilfsbereites Personal. Für singles sehr empfehlenswert. Auch die Nähe zum Bahnhof ist bestens.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von customer relations am 19. Feb. 2020
Dear customer, Thank you for taking the time to give us your significant feedback. We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for.Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay! We look forward to welcoming you back soon. Best regards, Customer Relations

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Zweckmässig eingerichtet Keinen Platz für den Koffer, Schimmel im Badezimmer
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Customer relations am 12. Dez. 2019
Appropriately furnished No space for the suitcase, mold in the bathroom" Dear Customer, Thank you for taking the time to give us your significant feedback. We are sorry to hear your stay did not go as expected. We have tried to make maximum use of the space we have, to be able to provide the most competitive price in the area for all our customers. We hope our room size was no inconvenience to you. Please accept our apologies regarding the issues you faced with the mold in the shower. Thank you for making us aware of the issue. We will be looking to resolve it as soon as possible. We look forward to welcoming you back. Best Regards, Customer Relations

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 5 Nächten im September 2019
Antwort von Guest relations am 21. Sept. 2019
Dear customer Thank you for taking the time to give us your significant feedback. We are pleased to see that you enjoyed your stay overall with us at our super budget hotel. We look forward to your next stay with us. Kind regards, Customer Relations

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2019
Antwort von Customer Relations am 24. Aug. 2019
Dear easy Customer, Thank you for taking the time to give us your significant feedback. We are glad you enjoyed our centrally located hotel. That is what we aim for. Kind regards, Customer Relations

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2019
Antwort von Hotel Management Team am 29. Apr. 2019
Dear easy Customer, Thank you for taking the time to give us your significant feedback. We are very happy to see that you enjoyed your stay with us overall. We pride ourselves on providing a clean and comfortable base to sleep in the city centre of Birmingham and are delighted you could pick up on this. We look forward to welcoming you back soon. Kind regards, Hotel Management Team

10/10 – Hervorragend

Birgit, Köln

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Die Zimmer sind sehr sauber und völlig in Ordnung für einen Kurzurlaub. Ein kleines Frühstück gibt es als Zusatzleistung, ausreichend. Überaus zuvorkommend und freundlich war das Personal, immer um das Wohl der Gäste bemüht. Im Zimmer fehlten uns eine kleine Ablagefläche und eine Steckdose im Badezimmer für den Fön. Ansonsten wären wir überaus zufrieden und würden das Hotel jederzeit wieder buchen.
Aufenthalt von 3 Nächten im April 2019
Antwort von Hotel Management Team am 28. Apr. 2019
Dear Birgit, Thank you for taking the time to give us your significant feedback. We are very happy to hear that you found us to be perfectly fine for a short stay and especially enjoyed our high standards of cleanliness. Our staff is our greatest asset and we are delighted to hear that you found them to be friendly and courteous throughout your stay. As a super budget hotel, we aim to provide the very basics for a good night's sleep. We hope our facilities did not cause you any inconvenience during your stay with us. We look forward to your next stay with us. Kind regards, Hotel Management Team

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage des Hotels ist prima für Stadtausflüge zu machen! Es gibt eigentlich nichts zu beanstanden, weil alles der Beschreibung entsprach! Nette und hilfsbereites Personal!
Aufenthalt von 2 Nächten im März 2019
Antwort von Hotel Management Team am 11. März 2019
Dear Customer, Thank you for taking the time to give us your significant feedback. easyHotel Birmingham is an ideal choice for travellers looking to make the most out of Birmingham from a city centre location. Our staff is our greatest asset and we're glad you found them to be nice and helpful during your stay. We look forward to welcoming you back soon. Best Regards, Hotel Management Team

10/10 – Hervorragend

Anna

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in and check out was so smooth! The room was clean and nicer than expected. Shoutout to Eliza on reception who was so kind and helpful every time :)
Aufenthalt von 1 Nacht im Mai 2024
Antwort von easyHotel Birmingham am 27. Mai 2024
Dear Anna, Thank you for your wonderful feedback!We're thrilled to hear that you had a smooth check-in and check-out experience and that the room exceeded your expectations in terms of cleanliness and comfort. It's fantastic to know that Eliza provided you with kind and helpful service throughout your stay. We'll be sure to pass along your compliments to her.We hope to welcome you back for another enjoyable stay in the future!Warm regards,easyHotel Birmingham

10/10 – Hervorragend

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've never stayed in an easy hotel before it suited my wife and i just somewhere to lay our heads for the night it was clean and tidy ,staff very friendly and a good price for the centre of Birmingham.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von easyHotel Birmingham am 27. Mai 2024
Thank you for choosing to stay with us!We're thrilled to hear that your first experience with easyHotel was a positive one and that our hotel suited your needs perfectly. It's wonderful to know that you found our rooms clean and tidy, our staff friendly, and our location convenient for exploring the center of Birmingham.We appreciate your feedback and hope to have the pleasure of welcoming you back for another comfortable stay in the future.Warm regards,

10/10 – Hervorragend

Jo

Gut: Personal & Service und Ausstattung
Exactly as advertised, close to the railway station, able to walk to Utilita Arena, receptionist Victoria very helpful and welcoming, especially when giving directions. Also offered calling me a taxi if needed. Will happily book again if needed.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von easyHotel Birmingham am 25. Mai 2024
We're delighted to hear that your stay with us lived up to your expectations and that our location near the railway station and Utilita Arena suited your needs perfectly. It's wonderful to know that Victoria provided you with such helpful and welcoming service. We'll be sure to pass on your kind words to her. We look forward to the opportunity to welcome you back whenever you're in need of accommodation in the area!Warm regards,

8/10 – Gut

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good quality for the price. Quiet in the room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von easyHotel Birmingham am 21. Mai 2024
Dear Andrew,Thank you for your feedback! We're glad to hear that you found our hotel to offer good quality for the price and that your room was quiet, providing you with a comfortable stay. If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We look forward to welcoming you back for another stay in the future!Kind regards,

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cheap, convenient and clean. Perfect for quick 1 night stop over.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von easyHotel Birmingham am 19. Mai 2024
Dear Mark,Thank you for your feedback! We're delighted to hear that you found our hotel cheap, convenient, and clean, making it perfect for a quick one-night stopover. We appreciate your kind words and hope to have the pleasure of welcoming you back for another stay in the future!Kind regards,

8/10 – Gut

Kyleigh

Gut: Sauberkeit, Personal & Service und Ausstattung
Very small space, good for 1 person or 1 night
Aufenthalt von 1 Nacht im Mai 2024
Antwort von easyHotel Birmingham am 19. Mai 2024
Dear Kyleigh,Thank you for your feedback! We appreciate your comments regarding the size of the room. We understand that our rooms may be compact, but we're glad to hear that you found it suitable for a single person or a short stay.If you have any further feedback or if there's anything we can do to improve your experience in the future, please don't hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for another stay.Kind regards,

8/10 – Gut

Kathleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von easyHotel Birmingham am 19. Mai 2024
Dear Kathleen,Thank you for taking your time to review your stay with us!We are looking forward to welcoming you again in the future.Kind regards,

8/10 – Gut

Kerstin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was very small, but functional. Spotlessly clean, comfortable beds and linens, and quiet. Check in was almost too quick - I had a hard time catching everything she was saying. Super convenient to rail station and many restaurants. Great value for money but if you are a large person who has trouble in small places you might want to try somewhere else.
Aufenthalt von 1 Nacht im April 2024
Antwort von easyHotel Birmingham am 29. Apr. 2024
Dear Kerstin, Thank you for your review! We're glad to hear that you found your room functional, spotlessly clean, and with comfortable beds and linens. It's also great to know that you appreciated our location near the rail station and many restaurants, as well as the value for money we offer.We apologize if your check-in felt rushed; we'll ensure our staff take the time to communicate clearly with our guests.We understand that our rooms can be compact, and we appreciate your advice for larger individuals who might prefer more space. If you have any other suggestions or need assistance with future bookings, we're here to help.Thank you for staying with us, and we hope to welcome you back soon.Best regards,easyHotel Birmingham

6/10 – Okay

Sharon

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
An okay stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von easyHotel Birmingham am 27. Apr. 2024
Dear Sharon,Thank you for sharing your feedback. We appreciate your rating and are glad to hear that you had an okay stay. If there's anything we could do to improve or if you have any specific comments you'd like to share, we'd love to hear from you. We hope to have the opportunity to welcome you back for an even better experience.Best regards,easyHotel Birmingham

10/10 – Hervorragend

jay

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had no windows which was actually great after a night out. Perfect for the lads not with the Mrs.
Aufenthalt von 1 Nacht im April 2024
Antwort von easyHotel Birmingham am 25. Apr. 2024
Dear Jay,Thank you for rating us 5 out of 5! We’re thrilled that you had a fantastic experience with us. We look forward to welcoming you back for another great stay!Best regards,easyHotel Birmingham.

8/10 – Gut

Steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not far to walk from train station and shopping centre staff were helpful we used it as a quick overnight stay so didn't need all the trimmings but still had good bathroom and TV in room.
Aufenthalt von 1 Nacht im April 2024
Antwort von easyHotel Birmingham am 18. Apr. 2024
Dear Steven, Thank you for your review! We're delighted to hear that you found our hotel conveniently located near the train station and shopping centre. It's great to know that our staff were helpful and that you had everything you needed for a quick overnight stay, including a good bathroom and TV in your room. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Best wishes, easyHotel Birmingham

10/10 – Hervorragend

Pammie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was lovely clean & bright everything we needed for our visit staff very nice friendly & helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von easyHotel Birmingham am 14. Apr. 2024
Thank you for sharing your positive feedback with us! We're thrilled to hear that you found our hotel lovely, clean, and bright, and that it had everything you needed for your visit. We're also delighted to hear that our staff were very nice, friendly, and helpful during your stay.Your kind words mean a lot to us, and we're grateful for the opportunity to have hosted you. If you ever find yourself back in the area, we would be delighted to welcome you back for another enjoyable stay.Thank you for choosing to stay with us!Best regards,

2/10 – Ungenügend

john

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von easyHotel Birmingham am 10. Apr. 2024
Dear John,Thank you for taking the time to leave a review. We appreciate your feedback and regret to hear that your experience did not meet your expectations.Best regards,

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von easyHotel Birmingham am 10. Apr. 2024
Dear Kevin,Thank you so much for your fantastic 5/5 rating! We are thrilled to hear that you had such a wonderful experience during your stay at our hotel. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering excellent service to all our guests.We look forward to welcoming you back again soon for another outstanding experience.Best regards,

10/10 – Hervorragend

Kourtney

Aufenthalt von 2 Nächten im März 2024
Antwort von easyHotel Birmingham am 25. Apr. 2024
Dear Kourtney,Thank you for rating us 5 out of 5! We’re thrilled that you had a fantastic experience with us. We look forward to welcoming you back for another great stay!Best regards,easyHotel Birmingham.

6/10 – Okay

Corwin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Booked a double room last minute, hotel was ok to get to, check in was easy and staff are polite. Basic double room with no windows was very small but clean. Ok facilities inside the room.
Aufenthalt von 1 Nacht im März 2024
Antwort von easyHotel Birmingham am 13. Apr. 2024
Dear Corwin,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel easy to get to and that the check-in process was smooth. It's also great to know that you found our staff polite and the room clean.We appreciate your feedback regarding the size of the room and the facilities. We strive to provide a comfortable experience for all our guests, and we'll certainly take your comments into consideration for future improvements.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

8/10 – Gut

??

Gut: Sauberkeit und Personal & Service
必要最低限の設備ですが、シンプルで居心地良く過ごせました。バーミンガムの駅から近く荷物も預かっもらえて助かりました。 Although the facilities are minimal, it was simple and comfortable. It was convenient because it was close to Birmingham station and I was able to store my luggage there
Aufenthalt von 1 Nacht im März 2024
Antwort von easyHotel Birmingham am 22. März 2024
Dear Miwa, Thank you for your feedback! We're glad to hear that you found our hotel to be convenient and comfortable during your stay. Our team strives to provide a hassle-free experience for our guests, and we're pleased to hear that you were able to take advantage of our luggage storage service.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,easyHotel Birmingham

10/10 – Hervorragend

Kellie

Gut: Sauberkeit und Personal & Service
Staff very nice, room fine, of small. Clean, but super noisy and horrible bed. You could hear everything from next room and corridor as well as loud music from a bar pr soemthing, I assume, until midnight.
Aufenthalt von 1 Nacht im März 2024
Antwort von easyHotel Birmingham am 8. März 2024
Dear Kellie,Thank you for taking the time to share your feedback with us.We're delighted to hear that you found our staff very nice and the room satisfactory in terms of cleanliness. However, we sincerely apologize for the noise disturbances and discomfort you experienced during your stay. Please know that we take such concerns seriously and will address them with our team to ensure improvements are made.We appreciate your understanding and hope to have the opportunity to provide you with a more peaceful and comfortable experience in the future.Best regards,

8/10 – Gut

PETER

Aufenthalt von 1 Nacht im März 2024
Antwort von easyHotel Birmingham am 8. Apr. 2024
Dear Peter,Thank you for sharing your experience with us!We hope to welcome you back again soon for another pleasant stay.Best regards,

2/10 – Ungenügend

Lewis Nathan

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had to leave the property and book another hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 28. Feb. 2024
Dear Lewis,We are deeply sorry to learn that your experience at our property led to your decision to seek alternative accommodation. It's disheartening to hear that we fell short of meeting your expectations during your stay.We would appreciate any further details you could provide regarding the issues you encountered so that we can address them promptly and prevent similar occurrences in the future. Kindly, contact us directly so we can investigate this matter.Your comfort and satisfaction are of utmost importance to us, and we regret that we were unable to deliver the experience you deserved.Please accept our sincere apologies, and we hope to have the opportunity to regain your trust in the future.Warm regards,easyHotel Birmingham

10/10 – Hervorragend

Mike

Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 28. Feb. 2024
Dear Mike, Thank you for taking the time to give us your fantastic feedback. We are happy to see that you have enjoyed your stay with us and it was our pleasure to welcome you here.Best wishes,easyHotel Birmingham

8/10 – Gut

Lester

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A good budget hotel
A good budget hotel no frills in city centre
Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 21. Feb. 2024
Dear Lester, Thank you for choosing to stay with us and for your kind feedback!We are looking forward to welcoming you back soon.Best regards,easyHotel Birmingham

10/10 – Hervorragend

Tyler

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
Room was clean and worker at the desk was sound
Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 21. Feb. 2024
Dear Tyler, Thank you for choosing to stay with us and for your kind feedback!We are looking forward to welcoming you back soon.Best regards,easyHotel Birmingham

8/10 – Gut

J

Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 20. Feb. 2024
Dear J, Thank you for taking the time to rate your experience. We value all feedback as it helps us improve our services. If you have any specific comments or suggestions for how we can elevate your experience, please feel free to share them with us. We strive to ensure that every guest has a wonderful stay with us.Kind regards,easyHotel Birmingham

10/10 – Hervorragend

Abigail

Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 22. März 2024
Dear Abigail,Thank you for the 5/5 rating! We appreciate your feedback.We look forward to welcoming you again soon!Warm regards, easyHotel Birmingham

10/10 – Hervorragend

Mariya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
VICTORIA IS AMAZING
Victoria was very helpful and offered a help with my booking and offered me a complimentary late check out
Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 15. Feb. 2024
Dear Mariya,Thank you for your amazing review!We appreciate your feedback and are pleased to hear that you enjoyed a lovely welcoming service from our staff - this is what we strive for.We look forward to welcoming you back on your next visit!Best regards,

8/10 – Gut

Dorotea

Aufenthalt von 8 Nächten im Februar 2024
Antwort von easyHotel Birmingham am 22. März 2024
Dear Dorotea,Thank you for the 4/5 rating! We appreciate your feedback.We look forward to welcoming you again soon!Warm regards, easyHotel Birmingham

10/10 – Hervorragend

Fabián

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 14. Feb. 2024
Dear Fabian,Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham

10/10 – Hervorragend

Ramadan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Classy
Antwort von easyHotel Birmingham am 14. Feb. 2024
Dear Ramadan,Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham

2/10 – Ungenügend

Gerry

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I'm familiar with the concept of super-budget hotels, but easyHotel is just taking the piss. Disgraceful room -- permanently damp feeling. Nothing to put your clothes on at night -- not a table, a chair, nothing. Not even a plastic cup to allow me take my medication. An empty box room with bed only -- costing £195 for 3 nights. You should be ashamed of yourselves for this rip-off masquerading as part of the hospitality sector. I'll be submitting a review on several portals.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von easyHotel Birmingham am 14. Feb. 2024
Dear Gerry,I apologize for the disappointment and inconvenience you experienced during your recent stay with us at easyHotel. Your feedback is truly valuable to us, and we regret that we did not meet your expectations.We understand your concerns regarding the room's condition and amenities. Please know that we we are a proud super budget hotel hence the facilities we offer.Your comments regarding the room's dampness are concerning and we apologize for any discomfort this may have caused you. Cups and free hot and cold water are always available at reception. We strive to provide a comfortable and welcoming environment for all our guests, and we regret that we fell short of this commitment during your stay. Please rest assured that we will address the issues you have raised to prevent similar occurrences in the future. We appreciate your candid feedback and will use it to improve our services and facilities.Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Sincerely,easyHotel Birmingham

10/10 – Hervorragend

Fuk Ying

Aufenthalt von 1 Nacht im Februar 2024
Antwort von easyHotel Birmingham am 14. Feb. 2024
Dear Fuk Ying, Thank you for choosing to stay with us and for your kind feedback!We hope to welcome you back for another pleasant experience in the future!Best regards,easyHotel Birmingham

8/10 – Gut

Hasan Zaman

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Good clean Hotel,. in terms of price this could be one of best option. But rooms are tiny and not good for family tour.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von easyHotel Birmingham am 1. Feb. 2024
Dear Hasan,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel clean and a good option in terms of price.We understand your concerns about the size of our rooms, and we apologize if they did not meet your expectations. We strive to provide comfortable accommodations for all our guests, and we appreciate your input regarding this matter.We're looking forward to welcoming you in the future!Warm regards,

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like this area and the places around it.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von easyHotel Birmingham am 30. Jan. 2024
Dear Stephanie,We appreciate your kind words and hope to welcome you back for another enjoyable visit in the future!Warm regards,easyHotel Birmingham

6/10 – Okay

Peter

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
All good for the money. Great location.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von easyHotel Birmingham am 29. Jan. 2024
Dear Peter,Thank you for your feedback! We're glad to hear that you found our hotel satisfactory for the value and that you appreciated our great location.We hope you had a pleasant stay overall and look forward to welcoming you back in the future!Best regards,

10/10 – Hervorragend

Anna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von easyHotel Birmingham am 26. Jan. 2024
Dear Anna,Thank you for staying with us and taking the time to rate your experience. We hope to welcome you again in the future. Best wishes, easyHotel Birmingham

8/10 – Gut

Sara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von easyHotel Birmingham am 26. Jan. 2024
Dear Sara, Thank you for staying with us and taking the time to rate your experience. We hope to welcome you again in the future. Best wishes, easyHotel Birmingham

10/10 – Hervorragend

Fiona CFChai

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this EasyHotel as it is very near to the theatre! Also easy to get to China Town for meals! Very clean room & staff friendly! Best regards!I am a London MIH!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von easyHotel Birmingham am 23. Jan. 2024
Dear Guest,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at EasyHotel.It's wonderful to know that our convenient location, cleanliness, and friendly staff contributed to your overall satisfaction. We appreciate your kind words and are delighted that our proximity to the theatre and accessibility to China Town added value to your visit.Your feedback motivates us to continue providing excellent service. If there's anything specific you loved or any suggestions you'd like to share, feel free to let us know.We look forward to welcoming you back to EasyHotel in the future! If you have any upcoming plans, don't hesitate to reach out.Best regards,

6/10 – Okay

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location but very basic.
Positives: Excellent location. Easy to find. Plenty of car parks nearby. Staff friendly and helpful. Negatives: Room extremely small. Could barely get past the end of the bed. Music from the bar next door could be heard until late.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von easyHotel Birmingham am 21. Jan. 2024
Dear James,Thank you for sharing your feedback. We're pleased you enjoyed the excellent location, easy accessibility, and the friendly, helpful staff.We apologize for any inconvenience caused by the room size and noise from the neighbouring bar. Your comments are valuable, and we'll certainly take them into consideration as we strive to enhance our guests' experience.Best regards,

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von easyHotel Birmingham am 20. Jan. 2024
Dear Martin,Thank you so much for taking the time to give us a perfect 10/10 rating! We appreciate your positive feedback and are thrilled to know that you had a fantastic experience during your stay.If there's anything specific that you particularly enjoyed or if you have any preferences for your next visit, please feel free to let us know. We look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing to stay with us!Best regards,

10/10 – Hervorragend

Lauren

Aufenthalt von 1 Nacht im Januar 2024
Antwort von easyHotel Birmingham am 19. Jan. 2024
Dear Lauren,Thank you for taking the time to give us your fantastic feedback. We are happy to see that you have enjoyed your stay with us and it was our pleasure to welcome you here.Best wishes,