Bar (in der Unterkunft)

Bewertungen von Aloft Birmingham Eastside

4 out of 5
Aloft Birmingham Eastside
4 Woodcock Street, Birmingham, England

Bewertungen

9,2

Wunderbar

328 von insgesamt 477 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
99 von insgesamt 477 Gästebewertungen haben eine Bewertung von 8 - Gut" "
25 von insgesamt 477 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 477 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 477 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Anne-Kristin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Nicht sehr sauber und komfortabel
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Maureen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff alway helpful.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Daniel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Especially you customer service are great.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

PALWINDER

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Chloe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super clean, lovely welcoming staff, who were very helpful! Overall fabulous hotel
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Patrick

Geschäftlich gereist
Gut: Ausstattung
Great room. Lifts stopped working during stay
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Josh

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Heena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay and fantastic hospitality
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Carsyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Matthew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and a very clean and friendly environment. Local area is generally fine.
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Louise

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Becky

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Mr Paul D

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

David

Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff very welcoming. Room spacious.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Adam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aloft Birmingham A1
Stayed 2 nights Hotel was spotlessly clean and breakfast was first class
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Chi Ching Sibal

Mit der Familie gereist
Wonderful stay
Amazing one night stay at Aloft Birmingham. The room was spacious and beds were comfy. The hotel is very new and clean, we loved our time spent there!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

FAN HSI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Februar 2024

10/10 – Hervorragend

Jennefer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Landis

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Good hotel
Speed of service was extremeley slow at both evening meal and breakfast. Coulsnt fault hotel otherwise
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Terrence

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Got an upgrade, the room is big but near to the lift, I could hear the bang sound and the door was shaking whenever my neighbours come back. Bathroom is nice, lovely walking shower, would be even better if there is some hanger near to the shower that I could hang my towel. Breakfast is a bit disappointing, there is not fruit available. I ordered mushroom and found egg shell in it, I don’t understand why because I didn’t order egg. Not a big issue but not so nice..
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Aloft Team am 4. Feb. 2024
It warms our hearts to know that you had a fantastic time, especially with your high review scores. Your satisfaction is our priority, and we hope to continue exceeding your expectations. Thank you for choosing us, and we can't wait to welcome you back!Kind regards,Whitney NgaGuest Service Assistant

10/10 – Hervorragend

Susan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, close to event site and multi-storey parking just a 4 minute walk
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Aloft Team am 4. Feb. 2024
Dear Susan,It was our pleasure to have you as our guest! We're thrilled to know you had a great time with us. Your satisfaction is our priority, and we're grateful for the opportunity to have contributed to a positive experience. We look forward to hosting you again soon.Kind regards,Whitney NgaGuest Service Assistant

6/10 – Okay

Neil

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Aloft Team am 4. Feb. 2024
Dear Neil,Thank you for your kind review.We are happy to know your stay with us was satisfactory. Please feel free to provide details of your stay especially on areas where we can improve as guest satisfaction is our top goal.We hope to welcome you again soon.Kind regards,Whitney NgaGuest Service Assistant

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect stay
Another excellent stay. Great room and friendly staff.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Aloft Team am 4. Feb. 2024
Dear Mark,We are delighted to read your kind words about your stay with us. Creating a 'home away from home' atmosphere is our goal, and we're pleased to know we achieved that for you yet again. Your comfort is our priority, and we look forward to the opportunity to host you again soon.Kind regards,Whitney NgaGuest Service Assistant

8/10 – Gut

Jay M

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good clean room with comfortable bed and hot shower. TV signal was poor though - kept freezing. Might just be a poor connection in the room. The staff went out of their way to recover my phone charger which I left behind on the bedside table. Initially they said it had not been found but a further investigation involving the hotel manager and housekeeping manager revealed that it had been found but was marked up against a different room number. The restaurant is awful - menu looks great but food was just microwaved ready meals! They should employ a trained chef at those prices. Also wanted £12 advance payment for breakfast (£15 on the day) - there was no option for a light tea and toast. The staff had no ability to compromise on this so ended up getting a croissant and tea from a local coffee shop for £5. In summary for a decent night stay in a clean room with hot shower - this is an excellent place and 5-stars. But the restaurant is well below par - like you would find in low-end hotel chains and the no-options breakfast needs attention so zero stars for this !!!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Aloft Team am 4. Feb. 2024
Dear Jay, Thank you for sharing your detailed feedback about your recent stay with us. We're pleased to hear that you found the room clean, with a comfortable bed and a hot shower. We're also grateful for your recognition of our staff's efforts in recovering your phone charger.However, we sincerely apologize for the inconvenience you experienced with the TV signal and the mix-up regarding your charger. Your feedback has been shared with our team, and we'll address these issues to ensure a smoother experience for our guests in the future.We also appreciate your honest feedback about the restaurant. We take this seriously and will review our menu and culinary offerings to enhance the dining experience. Your comments about the breakfast options are noted, and we'll explore ways to provide more flexibility for our guests.Thank you for bringing these matters to our attention. We value your feedback, and we hope to have the opportunity to welcome you back for an improved and delightful experience.Kind regards,Whitney NgaGuest Service Assistant

10/10 – Hervorragend

Darren

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Aloft Team am 4. Feb. 2024
Dear Darren,Thank you for your wonderful review! We're thrilled to hear that you enjoyed the exceptional service and attention provided by our team. It's our pleasure to see to it that your stay is memorable, and we can't wait to welcome you back for another outstanding experience.Kind regards,Whitney NgaGuest Service Assistant

10/10 – Hervorragend

Tasneem

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Aloft Team am 4. Feb. 2024
Dear Tasneem,Thank you for your wonderful review! We're thrilled to see that you enjoyed the exceptional service and attention provided by our team and ambiance. It's our pleasure to ensure your stay is memorable, and we can't wait to welcome you back for another outstanding experience.Kind regards,Whitney NgaGuest Service Assistant

10/10 – Hervorragend

tobi

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Aloft Team am 4. Feb. 2024
Dear Tobi,Thank you for your positive review! We're delighted to see that your stay with us was a pleasant one. Creating a stress-free environment for our guests is our goal, and we appreciate your scores. We hope to welcome you again soon.Kind regards,Whitney NgaGuest Service Assistant

10/10 – Hervorragend

lisa

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Aloft Team am 4. Feb. 2024
Dear Lisa,Thank you for your positive review! We're delighted to see that your stay with us was effortlessly relaxing. Creating a stress-free environment for our guests is our goal, and we appreciate your review scores. We can't wait to provide you with another rejuvenating experience on your next visit.Kind regards,Whitney NgaGuest Service Assistant

10/10 – Hervorragend

Mohammed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FOM am 20. Jan. 2024
Dear Mohammed, Thank you for your kind review. We are hoping you would visit our hotel when you are back to Birmingham in the future. Kind regards AlbertFront Office Manager

8/10 – Gut

Christine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von FOM am 20. Jan. 2024
Dear Christine, Thank you for your kind review. We are hoping you would visit our hotel when you are back to Birmingham in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice stay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von FOM am 20. Jan. 2024
Dear Stephen, Thank you for your kind review. We are hoping you would visit our hotel when you are back to Birmingham in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Tim

Aufenthalt von 1 Nacht im Januar 2024
Antwort von FOM am 20. Jan. 2024
Dear Tim, Thank you for your kind review. We are hoping you would visit our hotel when you are back to Birmingham in the future. Kind regards AlbertFront Office Manager

8/10 – Gut

Laura

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von FOM am 20. Jan. 2024
Dear Laura, Thank you for your kind review. We are hoping you would visit our hotel when you are back to Birmingham in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

mohammed

Aufenthalt von 1 Nacht im Januar 2024
Antwort von FOM am 20. Jan. 2024
Dear Mohammed, Thank you for your kind review. We are hoping you would visit our hotel when you are back to Birmingham in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Joseph

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 20. Jan. 2024
Dear Joseph, Thank you for your kind review. We are hoping you would visit our hotel when you are back to Birmingham in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Raiyne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 6. Jan. 2024
Dear Raiyne, Thank you for your kind review. We are looking forward to meeting you at our property again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Georgina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great New year stay.
I booked a suite for my partners birthday and an evening meal. Amazing room and food both for evening meal and breakfast great. Parking off site cost around £10 for 24 hours. Staff all really friendly. We will return for sure. There was NYE private party, and we where invited to join them. Brilliant New year!!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 6. Jan. 2024
Dear Georgina, Thank you for your kind review. We are looking forward to meeting you at our property again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location for getting to airport, city center and football.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von FOM am 6. Jan. 2024
Dear Martin, Thank you for your kind review. We are looking forward to meeting you at our property again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von FOM am 6. Jan. 2024
Dear James, Thank you for your kind review. We are looking forward to meeting you at our property again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Ka Yin Steven

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 6. Jan. 2024
Dear Ka Yin Steven, Thank you for your kind review. We are looking forward to meeting you at our property again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Habiul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recently had an amazing stay at this hotel! The staff was incredibly friendly and accommodating, the room was spacious and clean, and the amenities were top-notch. The location is perfect, with easy access to attractions and dining. I highly recommend this hotel for a memorable and comfortable experience. Five stars!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von FOM am 29. Dez. 2023
Dear Habiul, What a lovely feedback!I am glad to hear you enjoyed your stay at Aloft Birmingham Eastside hotel. We are looking forward to meeting you at our hotel again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Dwayne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 29. Dez. 2023
Dear Dwayne, What a lovely feedback!I am glad to hear you enjoyed your stay at Aloft Birmingham Eastside hotel. We are looking forward to meeting you at our hotel again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 29. Dez. 2023
Dear Laura, What a lovely feedback!I am glad to hear you enjoyed your stay at Aloft Birmingham Eastside hotel. We are looking forward to meeting you at our hotel again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Selena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 29. Dez. 2023
Dear Selena, What a lovely feedback!I am glad to hear you enjoyed your stay at Aloft Birmingham Eastside hotel. We are looking forward to meeting you at our hotel again in the future. Kind regards AlbertFront Office Manager

10/10 – Hervorragend

Divesh

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von FOM am 20. Jan. 2024
Dear Divesh, Thank you for your kind review. We are hoping you would visit our hotel when you are back to Birmingham in the future. Kind regards AlbertFront Office Manager

8/10 – Gut

Samantha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was absolutely great, excellent facilities and couldn’t fault it. However, when we arrive there was only one lift working and the next day there were no lifts at all. We had two small children, a buggy and a room in the top floor so this was obviously not ideal!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 26. Dez. 2023
Dear Samantha, Thank you for your lovely feedback. I am very happy to hear that your stay at our property was pleasant. We hope you would consider our property if future travels bring you back to Birmingham. Sincerely AlbertFront Office Manager

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von FOM am 26. Dez. 2023
Dear James, Thank you for your lovely feedback. I am very happy to hear that your stay at our property was pleasant. We hope you would consider our property if future travels bring you back to Birmingham. Sincerely AlbertFront Office Manager