Sehr geehrter Mathias,vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Dass Ihnen unsere Liebe zum Detail aufgefallen ist und Sie mit der guten Ausstattung unserer Zimmer sehr zufrieden waren, haben wir gerne gelesen. Wir freuen uns über Ihre Empfehlung ungemein und bedanken uns bei dieser Gelegenheit recht herzlich für Ihren Besuch.Wir hoffen, Sie beim nächsten Mal gänzlich von unserem Service überzeugen zu können.Mit freundlichen Grüßen,

Sehr geehrte Marina,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Es ist schön, dass Sie sich bei uns hundertprozentig wohlgefühlt haben.Bis bald hoffentlich ;)Mit freundlichen Grüßen,Dirección / Hotel Management

Sehr geehrte Sabrina, vielen Dank für Ihren Besuch und Ihre Rückmeldung. Wir bedauern es, dass unsere Lage Sie nicht vollständig überzeugen konnte. Wir freuen uns jedoch zu lesen, dass Sie ansonsten einen angenehmen Aufenthalt bei uns verbringen konnten. Hoffentlich besuchen Sie uns auch in der Zukunft wieder. Freundliche Grüße, Dirección / Hotel Management

Sehr geehrte Asmae, vielen Dank für Ihr Feedback! Es freut uns, dass Sie mit Ihrem großzügigen und sauberen Zimmer zufrieden waren und von unserer Bar und dessen Aussicht genießen konnten. Wir bedanken uns für Ihren Hinweis bezüglich unseres Frühstücksangebots und werden dieses mit unserem Team besprechen, um uns weiter zu verbessern. Schön, dass Ihnen auch unser zuvorkommender Service zugesagt hat. Es wäre uns ein Vergnügen, wenn wir Sie auch in Zukunft wieder bei uns begrüßen dürften! Mit Freundlichen Grüßen, Dirección / Hotel Management

Sehr geehrter Flavia, danke für Ihre Bewertung zu unserem Occidental Diagonal 414. Es hat uns sehr gefreut, dass Sie insgesamt einen schönen Aufenthalt bei uns hatten. Wir bedanken uns für Ihre Höchstbewertungen in fast allen Kategorien, denn nichts motiviert uns mehr. Ausserdem haben wir Ihre Anregungen zur Zimmerausstattung zur Kenntnis genommen und werden diese in Zukunft berücksichtigen. Hoffentlich können wir Sie auch in der Zukunft bei uns begrüßen. Freundliche Grüße, Dirección / Hotel Management

Sehr geehrte María, vielen Dank für Ihren Besuch und Ihre Rückmeldung. Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre netten Worte zu unseren gut ausgestatteten Zimmern. Bis bald und viele Grüße, Dirección / Hotel Management

Dear Karen,Thank you for your positive feedback.We are thrilled that your stay at Occidental Diagonal 414 was enhanced by our prime location and the surprise upgrade to a Junior suite. It is our pleasure to provide a setting that contributes to a memorable vacation experience. Our rooftop pool and bar are indeed favorite spots for guests to enjoy the panoramic city views. We also take great pride in our hotel’s cleanliness, condition, and the service offered by our dedicated team.The positive feedback on the room amenities and the overall service is greatly appreciated and serves as a testament to our commitment to excellence.We look forward to welcoming you back on a future occasion.Best regards,Dirección / Hotel Management

Dear Peggy,We appreciate that you took the time to share your experience with us.We regret any discomfort caused by the shower design, which aims to blend style with functionality, and appreciate your candid feedback on this aspect.We are delighted to hear your high praise for the room cleanliness, the overall condition of Occidental Diagonal 414, the level of service provided by our team, and the amenities offered in the room. Your satisfaction in these areas is incredibly important to us.We look forward to the pleasure of welcoming you back on future occasions.Best regards,

Dear Jorg, Thank you very much for your kind feedback.We are delighted to hear that you appreciated our convenient location and the friendliness of our staff. It is also wonderful to know that our efforts to make rooms available before the standard check-in time added to the comfort of your stay. We look forward to welcoming you back for another memorable experience.Best wishes,Dirección / Hotel Management

Dear Annette,We appreciate that you took the time to share your experience with us.We regret to hear that the rooftop bar's accessibility after a certain time did not meet your expectations and apologize for any inconvenience caused. Our hotel aims to provide exclusive experiences, yet we understand the importance of privacy for our guests. Additionally, we are sorry if the lack of alternative dining options beyond breakfast posed any inconvenience during your stay.However, we are delighted to know that the view from your room was spectacular, contributing positively to your overall experience. It is also gratifying to hear that the efforts of our housekeeping team met your high standards of cleanliness and that the condition of our hotel was to your satisfaction. We take pride in maintaining a welcoming and well-presented environment for all our guests.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Dirección / Hotel Management

Dear Norberto, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,

Dear Michael, Thank you very much for your kind feedback.Your kind words about our staff and the amenities we offer are greatly appreciated. It is rewarding to know that our efforts to maintain the highest standards of room cleanliness, hotel condition, and service are recognized. We take pride in ensuring our rooms are equipped with the finest amenities to enhance our guests' experience.At Occidental Diagonal 414, we are committed to providing exceptional stays year after year, and we're thrilled to hear that your visits have consistently met your expectations. Your compliments serve as a wonderful encouragement to our team.We look forward to welcoming you back for another memorable experience.Best wishes,

Dear Lee,Thank you for your review.We regret to hear that the room design did not meet your expectations, with the absence of closets or dressers and the sink placement being disruptive. Additionally, it is unfortunate that the toilet lighting was inadequate for nighttime use, and the soundproofing was not to your satisfaction.We are delighted, however, to learn that our staff's service and the hotel's location significantly contributed to a positive experience for you. Your commendation on the room's cleanliness is also greatly appreciated, reflecting our commitment to providing a pristine environment for our guests.We hope to welcome you again in the future. Best regards,

Dear Danielle,Thank you for your positive feedback.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to welcoming you back on a future occasion.Best regards,Dirección / Hotel Management

Dear Luis,Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Dirección / Hotel Management

Dear Josephine,We appreciate that you took the time to share your experience with us.We regret that your stay with us fell short of your expectations.We take note of your comments in order to improve our service.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Dirección / Hotel Management

Dear Ana,We appreciate that you took the time to share your experience with us.We are truly sorry to hear about the power issues you encountered during breakfast. Please rest assured that such events are rare and our team is always ready to respond promptly to ensure the comfort and satisfaction of our guests. We are pleased, however, to learn that you found our room cleanliness, hotel condition, service, and room amenities to be impeccable. Our dedicated staff works tirelessly to maintain high standards and provide a welcoming environment for our valued guests. Your recognition of these efforts is greatly appreciated and motivates us to continue delivering exceptional experiences.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Dirección / Hotel Management

Dear Katherine,Thank you for your positive feedback.We look forward to welcoming you back on a future occasion.Best regards,Dirección / Hotel Management

Dear Kathleen,Thank you for your positive feedback.We're delighted to hear that our staff's friendliness significantly enhanced your stay and that our location facilitated your explorations in Barcelona. Your appreciation for the comfort and views offered by our rooms is truly gratifying. It's our pleasure to receive your recommendation to future visitors.We look forward to welcoming you back on a future occasion.Best regards,Dirección / Hotel Management

Dear Christopher, Thank you very much for your kind feedback.It's heartening to know that our location greatly facilitated your exploration of the nearby attractions. We're delighted to hear that the welcome drink added a touch of warmth to your arrival. Your commendations on the room's comfort and spaciousness are greatly appreciated. Our team is truly grateful for your kind words about their pleasant demeanor and helpfulness; it's our aim to provide exceptional service. The takeaway breakfast is just one of the ways we strive to cater to our guests' needs, and we're glad it was convenient for your early adventures.We look forward to welcoming you back for another memorable experience.Best wishes,Dirección / Hotel Management

Dear Haresh, Thank you very much for your kind feedback.We are pleased that overall you had a pleasant stay and that our convenient location met your requirements perfectly.We look forward to welcoming you back for another memorable experience.Best wishes,Dirección / Hotel Management

Apreciada Tania,Le damos las gracias por compartir su opinión sobre su estancia en el Occidental Diagonal 414. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.Esperamos volver a hospedarle en futuras ocasiones.Saludos cordiales,

Dear Guest.Thank you for your review.We hope to see you soon again.Regards,

Dear Cecilia,We appreciate that you took the time to share your experience with us.We're sorry to hear about the difficulty you had with the shower temperature. We strive to ensure all aspects of our guest's stay are comfortable, and we regret any inconvenience this may have caused.We're delighted to hear that you found our location convenient for city travel and that our proximity to the L4 metro station and local attractions like Casa Mila and Casa Batllo added value to your stay. It's wonderful to know that the cleanliness of our rooms and the availability of amenities met your expectations and that the firmness of our beds provided the support you needed. We take pride in maintaining a quiet and serene environment for our guests to relax in.We look forward to the pleasure of welcoming you back on future occasions.Best regards,

Dear Kevin.Thank you for your review.We are happy to know that you had a great stay.We hope to see you soon again.Regards,

Dear Denys, Thank you very much for your kind feedback.We're delighted to hear that you found our hotel to be clean and our staff friendly. Your appreciation for the amazing breakfast affirms the effort we put into starting your day on a positive note.We look forward to welcoming you back for another memorable experience.Best wishes,Dirección / Hotel Management

Estimado Marcelo,Estamos muy decepcionados al leer sus comentarios sobre su estancia en nuestro hotel.Lamentamos mucho leer que nuestras habitaciones y la limpieza no cumplieron con sus expectativas. Queremos asegurarle que ofrecemos diferentes tamaños de habitaciones para satisfacer las necesidades de nuestros huéspedes y estamos comprometidos con mantener altos estándares de higiene. Nos encanta saber que encontró a nuestro personal amable y agradable, ya que siempre nos esforzamos por ofrecer un servicio excepcional.Puede estar seguro de que sus comentarios serán tomados en consideración y que nos ayudarán a mejorar nuestros servicios. Una vez más, gracias por su tiempo y a pesar de los problemas surgidos en su estancia, esperamos que Barceló siga siendo una opción para sus próximos viajes y que tengamos la oportunidad de restaurar su fe en nuestra empresa en un futuro próximo.Atentemente,Dirección / Hotel Management