Eingangsbereich

Bewertungen von Icon BCN

4 out of 5
Icon BCN
Carrer de Roger de Lluria, 21, Barcelona

Bewertungen

9,4

Außergewöhnlich

369 von insgesamt 498 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
106 von insgesamt 498 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 498 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 498 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 498 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,6/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Atoossa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2023
Antwort von Miguel A. Nieto | Experience manager am 8. Sept. 2023
Dear Atoossa,Thank you for sharing your feedback. We are delighted to hear that you had an enjoyable stay with us and that everything met your expectations.If you ever have more detailed feedback or if there's anything specific you'd like to highlight, please don't hesitate to reach out. We value your input as it helps us continuously improve our services.We hope to have the pleasure of welcoming you back in the future. If you have any questions or need assistance with future reservations, please feel free to contact us.Warm regards,

8/10 – Gut

Oriana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gut
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Miguel A. Nieto | Experience manager am 13. Juni 2023
Liebe Oriana,Vielen Dank für Ihre Kommentare zu Ihrem letzten Aufenthalt in unserem Hotel. Wir freuen uns, dass alles reibungslos verlaufen ist und Sie eine positive Erfahrung mit uns gemacht haben.Bei ICON BCN sind wir bestrebt, außergewöhnlichen Service zu bieten und sicherzustellen, dass unsere Gäste einen komfortablen und angenehmen Aufenthalt haben. Wir freuen uns über Ihre freundlichen Worte und freuen uns, dass wir Ihre Erwartungen erfüllt haben.Wenn Sie Fragen haben oder in Zukunft weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir helfen Ihnen gerne bei allem, was Sie brauchen.Wir hoffen, Sie wieder bei ICON BCN begrüßen zu dürfen. Danke, daß Sie uns gewählt haben!

10/10 – Hervorragend

Samuel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Celia Martin am 20. Juni 2022
Dear Samuel, Thank you very much for such a positive review of your stay. Best Regards, Celia Martin---Guest Service Team

10/10 – Hervorragend

Simone, Wien

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Haus, mit super freundlichen und hilfsbereiten Rezeptionisten, ganz tolle Mädls :-) Schöne Zimmer mit super Ausstattung. Perfekte Lage! Das Hotel kann aufjedenfall weiter empfohlen werden.
Aufenthalt von 2 Nächten im April 2022
Antwort von Miguel A. Nieto | Experience manager am 16. Mai 2022
Liebe Simone, Vielen Dank, dass Sie sich die Zeit genommen haben, uns ein so wunderbares Feedback zu Ihrem letzten Urlaubserlebnis in unserem ICON BCN Hotel zu geben. Die Zufriedenheit der Gäste ist unser Hauptziel und es gibt nichts Besseres, als dies zu erreichen. Wir freuen uns zu wissen, dass unser Personal und unsere Dienstleistungen alle Ihre Bedürfnisse und Erwartungen während Ihres Aufenthalts erfüllen konnten. Nochmals vielen Dank, es war uns eine Freude und wir freuen uns auf Ihren nächsten Besuch. Herzliche Grüße,

8/10 – Gut

Mixhaxla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Das Hotel ist sehr modern und stylisch eingerichtet. Auch das Zimmer war modern und neuwertig. Das Frühstück war sehr gut, für uns alles notwendige dabei. Kleiner Nachteil: bei Zimmer zur Straße doch sehr laut teilweise und im Bad fehlte uns oft Klopapier und eine Klobürste war auch nicht vorhanden. Finden wir persönlich je nachdem nicht so appetitlich und auch unangenehm vor den Mitreisenden und der Reinigungskraft, wenn man die Toilette nicht selbst säubern kann. Außerdem roch es ab und an nach „Abfluss“ im Bad. Alles in allem aber ein super empfehlenswertes Hotel.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von Pedro Crespo | Guest Service am 26. Jan. 2022
Dear Mixhaxla, Thank you very much for your time sharing your recent experience with us. We are delighted to read that you had a pleasant stay at ICON BCN, you loved our decoration and enjoyed our delicious breakfast. In the same way we take note of your suggestions on soundproofing and we will take it into account for future improvements. We hope to see you back soon. Sincerely,

10/10 – Hervorragend

Petra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2021

6/10 – Okay

Xiaoqiong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2021
Antwort von Miguel A.Nieto | Experience manager am 22. Okt. 2021
Dear Xiaoqiong, Thank you very much for your time evaluating your recent experience at ICON BCN. It was a pleasure and we hope to see you back soon. Warm regards,

10/10 – Hervorragend

Fabio

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2021
Antwort von Miguel A.Nieto | Experience manager am 22. Okt. 2021
Dear Fabio Thank you very much for your time evaluating your recent experience at ICON BCN. It was a pleasure and we hope to see you back soon. Warm regards,

10/10 – Hervorragend

Donato

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Uns hat alles gefallen, es gibt nichts auszusetzen. Die Lage ist perfekt, das Hotelpersonal sehr freundlich uns hilfsbereit, top. Das Frühstücksbuffet ist sehr gut. Es stehen kostenlos Fahrräder zur Verfügung, das ist toll.
Aufenthalt von 4 Nächten im Oktober 2021
Antwort von Miguel A. Nieto | Experience manager am 8. Okt. 2021
Dear Donato, Thank you very much for taking the time to leave us your impressions about your recent experience with us. We are thrilled to know that we were able to make you have a pleasant stay. We cannot wait to have the opportunity to welcome you back soon. Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2021
Antwort von Miguel A.Nieto | Experience manager am 8. Aug. 2021
Thank you very much for your lovely review. I am pleased to hear that you had an amazing stay with us at ICON BCN Hotel and that you found our service great.

10/10 – Hervorragend

Nadine, München

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel und hübsche Zimmer. Für einen Städtetrip genau das Richtige
Aufenthalt von 5 Nächten im September 2019
Antwort von Natalia Medina am 27. Sept. 2019
Dear Nadine, Thank you for choosing us for your stay in Barcelona and for your time taken to share you feedback with us. It is a pleasure to know that you have enjoyed our renovated hotel. Hope you come back soon. Kind Regards, Natalia Medina Experience Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolles Zimmer, traumhafte Bar an einem Pool der nicht wirklich einer ist
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Natalia Medina am 23. Juli 2019
Dear Guest, Thank you for choosing us for your stay in Barcelona and for your time taken to share your feedback with us. It is a pleasure to know that youhave enjoyed our renovated rooms and our terrace with a small swimming pool and the bar. Hope you come back soon. Kind Regards, Natalia Medina Experience Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Unterkunft mit perfekter Lage. Das Hotel ist sehr schön eingerichtet und die Zimmer sind sehr sauber. Einziger Kritikpunkt ist, dass es sehr hellhörig ist.
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Natalia Medina am 20. Feb. 2019
Dear Guest, Thank you for your time taken to share your feedback with us. It is a pleasure to know that you have enjoyed our central location and our renovated rooms. Sorry for the inconvenient with the noise we Will try and find a solution as soon as possible. Hope you come back soon. Kind Regards, Natalia Medina Experience Manager.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Schönes Hotel in Altstadtnähe, komfortables, sauberes Zimmer, freundliches Personal, hervorragendes Frühstück, wir haben uns sehr wohl gefühlt, vielen Dank und gerne wieder.
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Natalia Medina am 4. Feb. 2019
Dear Guest, Thank you for choosing us for your stay in Barcelona and for your time taken to share your such a great review!!!It is a satisfaction to know that you enjoyed our central location, our renovated rooms, our breakfast and that you mentioned our staff. It is a pleasure to know that we could meet the expectations you had in ICON BCN. Hope you come back soon. Kind Regards, Natalia Medina Experience Manager.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Natalia Medina am 16. Jan. 2019
Dear Guest, Thank you for your time taken to value your stay. It is a satisfaction to see that it was so good. Hope you come back son. Kind Regards, Natalia Medina Experience Manager.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2018
Antwort von Natalia Medina am 27. Nov. 2018
Dear Guest, Thank you for your time taken to value your stay. We are happy to see that everything was perfect. Hope you come back soon. Kind Regards, Natalia Medina Experience Manager.

6/10 – Okay

Chris, Wien

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Das Zimmer war sehr hübsch und befindet sich direkt in der Stadt. Zu Fuß kann man hier sehr viel erreichen. Leider hatte ich aber viele Probleme beim Checkout. Der Rezeptionist hat einfach von der Kreditkarte abgebucht, welche für die Reservierung verwendet wurde, obwohl ich gesagt hatte, ich zahle direkt im Hotel Bar. War eine Tortur das Rückgängig zu machen und danach war es auch nicht möglich die Rechnung auf die Firma auszustellen. Also Zimmer Top und Service definitiv Flop!
Aufenthalt von 1 Nacht im November 2018
Antwort von Natalia Medina am 21. Nov. 2018
Dear Chris, Thank you for your time taken to share your feedback with us. We are happy to hear that you have enjoyed our central location and that you liked our renovated rooms. I would like to express my sincerest apologies with the problem that you had with the payment. Could please let me know what was the problem exactly so I can check it and give you a solution as soon as possible. Sorry again for the inconvenient. Waiting for your answer. Hope you come back soon. Kind Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Natalia Medina am 5. Nov. 2018
Dear Guest, Thank you for your time taken to value your stay. Hope yo come back soon. Kind Regards,

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 4 Nächten im Oktober 2018
Antwort von Natalia Medina am 3. Nov. 2018
Dear Guest, Thank you for your time taken to value your stay. Hope you come back soon. Kind Regards,

10/10 – Hervorragend

Nicola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had a great stay! Easy walking distance to many major sites as well as many restaurants. Breakfast at the hotel was excellent- a huge variety of options.
Aufenthalt von 4 Nächten im April 2024
Antwort von Marta Martín | Guest Service am 13. Apr. 2024
Dear Nicola,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a great stay and that our convenient location made it easy for you to explore the city's major attractions and dining options.We're thrilled that you enjoyed our breakfast offerings and found them to be excellent with a wide variety of options. Providing a memorable and satisfying experience for our guests is always our top priority, and we are glad to hear that we met your expectations.It was a pleasure hosting you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Marta Martín Guest Service

10/10 – Hervorragend

Sandra, Caguas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Celia Martin | guest service team am 6. Apr. 2024
Dear Sandra,thanks for staying with us , we are happy to know that you had enjoyed your stay.

10/10 – Hervorragend

MARIA ELENA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La atención del personal en general es excelente, el desayuno es basto, la limpieza, la ubicación, todo muy bien!
Aufenthalt von 2 Nächten im März 2024
Antwort von Pedro Crespo | Experience Manager am 31. März 2024
Estimada Maria Elena,Gracias por dedicar unos minutos a valorar su reciente experiencia en ICON BCN.Estamos felices de saber que todo estuvo muy bien durante su estancia. Disfrutaron de nuestro delicioso desayuno buffet y la perfecta ubicación. Pero sin duda lo que más nos enorgullece es saber que la atención de nuestro personal le pareció excelente, sin duda el equipo es el verdadero alma del hotel y compartiré sus amables palabras con todos.Fue un placer y esperamos verle de nuevo pronto.Reciba un cordial saludo,

10/10 – Hervorragend

Richa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love love love. The staff was amazing. The food delicious. Would love to visit again
Aufenthalt von 3 Nächten im März 2024
Antwort von Pedro Crespo | Experience Manager am 27. März 2024
Dear Richa, Wow, thank you for your time and your lovely review.We are more than happy to read that our amazing staff were able to make yo have a pleasant stay with us. We are also pleased to know that you enjoyed our delicious food.It was a pleasure and we are looking forward to welcome you back soon.Warm regards,

10/10 – Hervorragend

Martin

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great stay, loved the hotel, will definitely visit again in the future!
Aufenthalt von 2 Nächten im März 2024
Antwort von Pedro Crespo | Experience Manager am 11. März 2024
Dear Martin, Thank you for your time and your kind words!We're thrilled to hear that you had a great stay with us and that you loved the hotel. It's fantastic to know that you enjoyed your experience and we can't wait to welcome you back!Best regards,

10/10 – Hervorragend

KARLA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muy rico el desayuno y tiene una excelente ubicacion
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Pedro Crespo | Experience Manager am 7. Feb. 2024
Estimada Karla, Agradezco sinceramente sus amables palabras sobre su experiencia en nuestro hotel.Es un placer saber que disfrutó de nuestro delicioso desayuno y que encontró nuestra ubicación excelente para sus necesidades. Siempre nos esforzamos por brindar a nuestros huéspedes una experiencia inolvidable, y nos complace ver que cumplimos con sus expectativas.Esperamos tener el honor de darle la bienvenida de nuevo en el futuro.Atentamente,

10/10 – Hervorragend

Turgay

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Pedro Crespo | Experience Manager am 7. Feb. 2024
Dear Turgay, Thank you very much for your time to rate your recent stay at ICON BCN.We are more than happy to know that you had a 10/10 experience with us and we met your expectations.We hope to welcome you back soon.Best regards,

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice place
Wonderful little hotel in a great location. You can walk to most of Barcelona’s prime tourist spots. The room was nice, and the kids loved the bunk beds. Excellent breakfast buffet and very helpful staff.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Pedro Crespo | Experience Manager am 9. Jan. 2024
Dear Michael,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our hotel in Barcelona.It's fantastic to know that our hotel's central location allowed you to explore many of Barcelona's prime tourist spots conveniently. We are thrilled that the room, especially the bunk beds, added to your overall experience. It's our goal to provide comfortable and enjoyable accommodations for all our guests.We are glad you appreciated the excellent breakfast buffet and found our staff to be very helpful. We believe that a good start to the day with a hearty breakfast can make a significant difference in our guests' experience.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay.Best regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
최고위치, 냄새좀 납니다..
위치는 최고입니다. 대신 하수구냄새가 좀 심했어요. 그리고 오전시간 샤워를 많이하는 시간에는 뜨거운물도 잘 안나와서 저는 머리도 못감고 나왔습니다. 별네개짜리 호텔이라고 생각 할수없는 상태였어요.. 많이 아쉬웠어요. 룸의 디자인과 스텝들은 무지 친절하고 좋았어요.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Pedro Crespo | Experience Manager am 8. Jan. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you appreciated the location of our hotel and found the room design and staff to be friendly and nice.We sincerely apologize for the inconvenience you experienced with the sewer smell and the issue with the hot water. Your feedback is important to us, and we take it seriously. Please rest assured that we will investigate these matters thoroughly to ensure they are promptly addressed and do not recur.We appreciate your understanding and thank you for bringing these concerns to our attention. If there's anything else you'd like to share or if there's a way we can make it up to you, please feel free to reach out.We hope to have the opportunity to welcome you back in the future for a more positive experience.Best regards,

10/10 – Hervorragend

Minho

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Pedro Crespo | Experience Manager am 8. Jan. 2024
Dear Minho,Thank you for sharing your positive feedback with us! We're delighted to hear that you had an overall great experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know.We appreciate your support and hope to welcome you back for another fantastic stay in the future.Best regards,

8/10 – Gut

Laurent

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top sauf la salle de bain qui avait une fuite à la douche
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Celia Martin---guest service team am 31. Dez. 2023
Cher Laurent ,Nous sommes heureux de savoir que vous avez apprécié votre séjour avec nous à l'hôtel ICON BCN.Merci beaucoup pour votre commentaire sur le fuite à la douche ,nos techniciens de maintenance procéderont à une étude du problème.Nous espérons que vous aurez l'occasion de nous rendre visite très prochainement.Cordialement,

10/10 – Hervorragend

KARLA

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Pedro Crespo | Experience Manager am 20. Dez. 2023
Estimada Karla, Gracias por su tiempo y su valoración positiva de su experiencia en Icon BCN. Estamos encantados de saber que tuvo una agradable estancia y cumplimos con sus expectativas con nuestra hospitalidad y servicios.Esperamos volver a verla pronto.Saludos cordiales,

10/10 – Hervorragend

Asunciona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Comodo y confortable
Muy lindo comodo y el.desayuno completo sin dudarlo volveria
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Pedro Crespo | Experience Manager am 19. Dez. 2023
Estimada Asunción,Agradecemos sinceramente sus amables palabras y nos complace saber que disfrutó de su estancia con nosotros. Nos alegra saber que encontró las habitaciones cómodas y que el desayuno fue de su agrado. Será un placer recibirle nuevamente en el futuro. Si hay algo más en lo que podamos mejorar o si tienes alguna preferencia específica para su próxima visita, no dudes en informarnos. ¡Esperamos verle pronto de nuevo!Saludos cordiales,

10/10 – Hervorragend

ludovica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Pedro Crespo | Experience Manager am 14. Dez. 2023
Dear Ludovica,Thank you so much for you time rating your stay at ICON BCN.We are happy to know that you had an enjoyable stay with us and we met your expectations with our hospitality and services.We are looking forward to welcome you back soon.Best regards,

10/10 – Hervorragend

Renato

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is something special and we are happy for choosing to stay there during our visit in Barcelona. We had a very good experience from the moment that we checked in until we left the property. I can say only positive words for this hotel, which felt more like home. Very responsive, pleasant, and friendly staff. Rooms are perfect size and furnished just right. The location couldn't be better, walking distance from all main attractions. Very safe area and perfect for almost all type of activities.
Aufenthalt von 7 Nächten im November 2023
Antwort von Pedro Crespo | Experience Manager am 14. Dez. 2023
Dear Renato,Thank you so much for taking the time to share your wonderful experience at our hotel. We are delighted to hear that your stay with us felt like a home away from home and that you enjoyed every aspect of your visit to Barcelona.Our team works hard to ensure that every guest feels welcomed and attended to, so we are thrilled to learn that you found our staff to be very responsive, pleasant, and friendly. Your kind words are truly appreciated and serve as a great motivation for our team.We are pleased to know that you found the rooms to be of perfect size and tastefully furnished. Creating a comfortable and inviting environment for our guests is one of our top priorities, and we're glad to hear that it contributed to your overall positive experience.It's also fantastic to hear that the hotel's location was convenient for your activities in Barcelona. Being within walking distance from all main attractions and situated in a very safe area is something we take pride in, and we're pleased it added to the enjoyment of your stay.Thank you once again for choosing our hotel, and we look forward to the opportunity to welcome you back for another memorable stay. If there's anything specific you'd like to share or suggest for improvement, please feel free to reach out.Warm regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel, best staff, convenient location!
Absolutely enjoyed my stay here at Icon BCN. It is in a great location, accessible to public transportation and nearby neighborhoods including Gothic Quarter. Rooms were great. Our first room had an issue with the heating system and the staff did everything they could to accommodate and help resolve the issue. Special thanks to the most friendly and responsible staff for making our time here extra. I highly recommend that you book with breakfast as the breakfast buffet was also amazing. Will definitely return when visiting Barcelona.
Aufenthalt von 4 Nächten im November 2023
Antwort von Pedro Crespo | Experience Manager am 4. Dez. 2023
Dear Guest,Thank you for sharing your wonderful experience at Icon BCN! We are delighted to hear that you enjoyed your stay and appreciated the convenient location, accessible to public transportation and nearby neighborhoods, including the Gothic Quarter.We apologize for any inconvenience you experienced with the heating system, but we are glad our staff went above and beyond to accommodate and resolve the issue. Your special thanks to our friendly and responsible staff is truly appreciated.It's fantastic to know that you found our breakfast buffet amazing, and we appreciate your recommendation. We look forward to welcoming you back when you visit Barcelona again.Best regards,

6/10 – Okay

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
the hotel and staff was great. was not happy with the room that was provided in terms of the location within the hotel and the layout of the room, but other than that, the hotel breakfast, location, and staff was wonderful.
Aufenthalt von 4 Nächten im November 2023
Antwort von Alicia Trullén am 1. Dez. 2023
Dear Christine, First of all, thank you for your feedback about your recent stay with us at ICON BCN Hotel. I am truly sorry to hear that your room was not up to your expectations in terms of layout and location within the Hotel. Please accept our most sincere apologies for any inconvenience we might have caused you due to this matter. We are thrilled to see that you loved our friendly staff, our central location in the city center of Barcelona and our healthy breakfast buffet. Kudos to our entire team! It has been a pleasure to welcome you at our Hotel and we look forward to seeing you again very soon. All the best! Alicia TrullenHotel Manager

10/10 – Hervorragend

Youssef

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Celia Martin----guest service team am 21. Nov. 2023
Dear Youssef ,Thank you very much for such a positive review of your stay.We very much look forward to welcoming you back again soon.Best regards

10/10 – Hervorragend

Reda

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Celia Martin----guest service team am 21. Nov. 2023
Dear Reda ,Thank you very much for such a positive review of your stay.We very much look forward to welcoming you back again soon.Best regards

8/10 – Gut

Pedro

Aufenthalt von 3 Nächten im November 2023
Antwort von Celia Martin---guest service team am 21. Nov. 2023
Dear Pedro ,Thank you very much for such a positive review of your stay.We very much look forward to welcoming you back again soon.Best regards

10/10 – Hervorragend

Ileana

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente lugar bien ubicado Atención muy buena
Aufenthalt von 2 Nächten im November 2023
Antwort von Pedro Crespo | Experience Manager am 13. Nov. 2023
Estimada Ileana,¡Gracias por compartir su experiencia! Nos alegra saber que disfrutó de su estancia y que encontró nuestra ubicación conveniente y el servicio de atención de su agrado. Su apoyo y amables palabras significan mucho para nosotros.Si hay algo en lo que podamos mejorar o si necesita algo más en su próxima visita, no dude en comunicarse con nosotros. Estamos aquí para brindarle una experiencia aún mejor en el futuro.Esperamos verle nuevamente en su próxima visita.¡Saludos cordiales!Pedro Crespo Experience Manager

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A Great Hotel in Downtown Barcelona
The Icon BCN hotel was a wonderful place to stay in Barcelona, and we would recommend it highly for anyone looking for a classy, well run hotel in the center of the city. Pros: — perfect location, a few meters from a main thoroughfare but just distant enough to be more quiet — many central sites (e.g., Casa Battlo, the Cathedral of Barcelona, Las Ramblas) are within walking distance — friendly, helpful staff — charming mix of old and new architecture — abundant breakfast and good on-site restaurant — well lit rooms with interesting touches Cons — of the two USB charging ports in our room, one did not work at all, while the second just trickled electricity into our devices (e.g., leaving a cell phone plugged in overnight would only provide a charge of ca. 20-30 percent) — the shower is fine, but after taking a shower, the water would have leaked onto the bathroom floor All in all, a great place to stay in this exciting city.
Aufenthalt von 4 Nächten im November 2023
Antwort von Pedro Crespo | Experience Manager am 13. Nov. 2023
Dear David,We greatly appreciate your time to share your experience at the Icon BCN! We are glad to hear that you enjoyed your stay and appreciated the comfort and charm of our hotel in the heart of Barcelona.We value your feedback, and I am very sorry for the inconvenience you encountered with the USB ports and the water leak in the shower. We will take these points into consideration to improve and offer even more exceptional accommodations in the future.We appreciate your kind words about our convenient location, attentive staff and the unique blend of architecture our hotel offers. We look forward to welcoming you again on your next visit to this vibrant city.If there is anything else we can improve upon or if you need additional assistance in the future, please do not hesitate to contact us directly. We look forward to seeing you again soon!Best regards,Pedro Crespo Experience Manager

10/10 – Hervorragend

Ryna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very pleasant stay at Icon BCN. Ample space in the rooms, a great pool area and many areas to relax in throughout the hotel. Location is walkable distance to metro, casas and La Rambla. The highlight for us was the food and service at the breakfast buffet. The range of food was great, assortment of bread and pastries, cold meat, hot dishes, eggs and pancakes made on request, multiple coffee machines. Very enjoyable experience. Thankyou for a lovely time in Barcelona.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Pedro Crespo | Experience Manager am 6. Nov. 2023
Dear Ryna,Thank you for taking the time to share your wonderful experience at ICON BCN. We are delighted to hear that you had a pleasant stay and enjoyed the spacious rooms, the pool area, and the various relaxation spots throughout the hotel. We take pride in our central location, making it easy for our guests to explore the city.It is particularly heartening to know that our breakfast buffet was a highlight for you. We strive to offer a diverse selection to cater to various tastes, and it is great to hear that you enjoyed the assortment of food, fresh pastries, and the personalized egg and pancake offerings. Your kind words about our food and service are much appreciated.We are glad you had a lovely time in Barcelona with us, and we hope to have the pleasure of welcoming you back for another memorable stay. If you have any future plans to visit, don not hesitate to reach out.Warm regards,Pedro Crespo Experience Manager

10/10 – Hervorragend

Aldo, Santo Domingo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Pedro Crespo | Experience Manager am 31. Okt. 2023
Dear Aldo, Thank you for your time to review your recent experience with us.We are delighted to know that you had a pleasant stay with us and we wee able to meet your expectations with our hospitality and services.We are looking forward to welcome you back soon.Kindest regards,Pedro Crespo Experience Manager

10/10 – Hervorragend

Laura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charming hotel just a couple of blocks off a main shopping / dining area. Our teenage daughters had their own little space with twin bunk beds that worked out great for us. Loved the tall ceilings - spacious, lovely room!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Pedro Crespo | Experience Manager am 31. Okt. 2023
Dear Laura,Thank you for your wonderful review! We're thrilled to hear that you found our hotel charming and enjoyed its proximity to the main shopping and dining area. It's great that your teenage daughters had a comfortable space with the twin bunk beds, and you appreciated the spacious, lovely room with tall ceilings.We hope you had a fantastic stay, and we'd be delighted to welcome you and your family back in the future. If you have any more feedback or requests, please don't hesitate to reach out.Warm regards,Pedro Crespo Experience Manager

10/10 – Hervorragend

Gabriel, Houston

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great personalized service and excellent attitude. Very clean with remodeled rooms
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Pedro Crespo | Experience Manager am 31. Okt. 2023
Dear Gabriel,Thank you so much for your kind words and positive feedback. We're delighted to hear that you had a great experience with our personalized service and excellent attitude. Maintaining cleanliness and providing remodeled rooms is essential for us, and we're thrilled that you found our accommodations up to your expectations.If you ever plan to visit again or have any more feedback or requests, please feel free to reach out. We would love to welcome you back for another fantastic stay.Warm regards,Pedro Crespo Experience Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love love love it!
The location is fantastic, the staff is helpful and kind, the breakfast was absolutely delicious~! I definitely recommend this hotel!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Marta Martín | Guest Service am 12. Okt. 2023
Dear, Thank you for sharing your feedback from your recent holiday experience with us. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We would love to welcome you anytime soon in the future and stay at your disposal.Best regards,

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great 3 night stay. Service is excellent. Breakfast buffet was very plentiful and staff welcoming and friendly.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Alicia Trullén am 9. Okt. 2023
Dear Amy, We would like to begin by thanking you for taking the time to provide us with your feedback from your recent stay with us at ICON BCN Hotel. Thank you so much for your 5-star review!!! First of all, we are happy to hear that you loved our friendly service and our healthy breakfast buffet. It has been a great pleasure to host you in Barcelona and we look forward to welcoming you again very soon. We truly appreciate your business and that you spared a bit of time to share your insight with us.Thank you and best regards from Barcelona, Alicia Trullén Hotel Manager

4/10 – Schlecht

Angelica

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
The ubication
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Marta Martin | Guest Service am 8. Okt. 2023
Dear Angelica, Thank you for sharing your feedback from your recent holiday experience with us. Our main goal is to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time.

10/10 – Hervorragend

Waqas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A perfect base to enjoy Barcelona.
Aufenthalt von 3 Nächten im September 2023
Antwort von Marta Martín | Guest Service am 4. Okt. 2023
Dear Waqas, We would like to thank you for taking the time to comment on your stay at ICON BCN. We are glad to read that we were able to meet your expectations for your vacation in Barcelona. Once again we thank you for your choice.Best regards, Marta Martín Guest Servicehellobcn@iconhotels.com

10/10 – Hervorragend

ingrid

Mit dem Partner gereist
We LOVED this hotel!!! It was so unique and beautiful every corner has been thoughtfully put together to create gorgeous ambience everywhere. The staff went above and beyond. The best customer service we have ever had. Truly made our vacation magical!! And our stay was an experience we will always treasure.
Aufenthalt von 3 Nächten im September 2023
Antwort von Pedro Crespo | Experience Manager am 26. Sept. 2023
Dear Ingrid, Thank you for your glowing review of our hotel! We are thrilled to hear that you loved your stay and that it left you with such wonderful memories.It's fantastic to know that you appreciated the unique and beautiful design of our hotel. We take great care in creating a special ambiance for our guests, and it's rewarding to hear that every corner was thoughtfully put together.Our staff is dedicated to providing exceptional customer service, and we're delighted to hear that your experience with them was the best you've ever had. Making your vacation magical and creating treasured memories for you is exactly what we aim for.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future. If you have any further comments or feedback, please feel free to share.Warm regards,Pedro Crespo Experience Manager