„Booked one hotel room for four people incl. breakfast. The booking confirmation clearly stated that the breakfast for four people is included (which was also confirmed twice by Expedia staff). The hotel has refused to accept the reservation and double-charged the breakfast for two kids. Several attempts to clarify the situation (incl. documents and support from Expedia) failed, the hotel insisted on double-charge. So if you want to be screwed over, this hotel is right for you!
Otherwise:
Good ...
„Booked one hotel room for four people incl. breakfast. The booking confirmation clearly stated that the breakfast for four people is included (which was also confirmed twice by Expedia staff). The hotel has refused to accept the reservation and double-charged the breakfast for two kids. Several attempts to clarify the situation (incl. documents and support from Expedia) failed, the hotel insisted on double-charge. So if you want to be screwed over, this hotel is right for you!
Otherwise:
Good ...
Reinhold