The staff were fantastic (except for the woman at check in who didn't know the hotel had a jacuzzi)! The elevator was very slow, small, and one was broken. The air in the rooms smelled horrible! They knew 4 people would be in the room but only gave us 2 towels. Front desk never answered phone. Sunday brunch started way too early (there was no just breakfast option), was insanely expensive for oatmeal and yogurt, and took an hour to get to us. I hope they get things worked out in hospitality because the brunch situation was very unfortunate. The grounds were lovely and area seemed safe.