Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
110 von insgesamt 219 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
110
80 von insgesamt 219 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
80
17 von insgesamt 219 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
17
9 von insgesamt 219 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
9
3 von insgesamt 219 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
3
9,0/10
Sauberkeit
8,8/10
Personal & Service
8,6/10
Ausstattung
7,8/10
Zustand der Unterkunft
8,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Daniel
Mit einer Gruppe gereist
7. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
lovely place
Daniel
Antwort von Rob am 27. Feb. 2024
Thanks for your great review, Daniel! We're really glad you found us to be a lovely place to stay. We look forward to seeing you here again soon at City Heart Motel! Cheers, Rob, Manager.
8/10 – Gut
Alfredo, frankfurt
Mit der Familie gereist
27. Apr. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unproblematisch die Übernahme, obwohl ausserhalb der Geschäftszeit. Sehr freundliche Besitzerin.
Alfredo
Aufenthalt von 1 Nacht im April 2019
10/10 – Hervorragend
Robin
Mit der Familie gereist
28. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property doesn’t look like much on the outside but the rooms are VERY clean. They take pride in adding extras like earth friendly and natural soaps and shampoos. They have extra towels in the rooms, along with a coffee maker, refrigerator and microwave. They even put wine glasses in the room along with a wine opener. It’s the little straw that they do that you can tell they take pride in their rooms. Parking is a bit strained but they have a great late check in system. There is no elevator and we had an issue with someone in our group not being able to get up the stairs and even with our late check in they went above and beyond to change our room with no hesitation and friendly service. In this area it is all motels and not hotels and I highly recommend this one.
Robin
Aufenthalt von 1 Nacht im April 2024
Antwort von City Heart Motel am 30. Apr. 2024
Hello Robin,Thank you so much for your positive feedback and great review, we really appreciate your comments and look forward to seeing you next time you are in Warrnambool.Warm regards,MareeCity Heart Motel
10/10 – Hervorragend
Michael, HAMILTON
23. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, quiet, easy walk to nearby restaurants, clean, comfortable bed, great shower, Netflix!! and everything in the room works. Would definitely stay there again.
Michael
Aufenthalt von 1 Nacht im April 2024
Antwort von City Heart Motel am 24. Apr. 2024
Thank you so much for your review, we really appreciate the feedback and look forward to seeing you next time.Warm regards,MareeCity Heart Motel
8/10 – Gut
Sharon
Mit dem Partner gereist
12. Apr. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Very clean with everything we needed for our stay. Very convenient for shops and restaurants and we will definitely consider visiting again.
Sharon
Aufenthalt von 2 Nächten im April 2024
Antwort von Rob am 12. Apr. 2024
Thanks for your review, Sharon. That sounds like it could be a 5-star review, since we tick so many boxes with exceptional cleanliness, a wide variety of equipment and facilities with everything you need for your stay provided in rooms, and a very convenient location. We look forward to seeing you here again soon at City Heart Motel! Cheers, Rob, Manager.
10/10 – Hervorragend
Cameron, Tullahoma
9. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An older property, but clean and well-appointed. Fair price and a short walk to shopping and dining.
Cameron
Aufenthalt von 1 Nacht im April 2024
Antwort von City Heart Motel am 9. Apr. 2024
Hello Cameron,Thank you for your great feedback, we really appreciate you taking the time to put a comment in.Kind regards,MareeCity Heart Motel
10/10 – Hervorragend
Les and Tina
Mit dem Partner gereist
26. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic team, loved our stay
Les and Tina
Aufenthalt von 2 Nächten im März 2024
Antwort von Rob am 26. März 2024
Thanks so much for your awesome review, Les and Tina! We're chuffed that you appreciate so much our team at City Heart Motel. We look forward to seeing you here again soon! Cheers, Rob, Manager.
10/10 – Hervorragend
Les and Tina
Mit dem Partner gereist
25. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Will definitely stay here again. Team here are amazing, made us feel welcome and comfortable. Highly recommend.
Les and Tina
Aufenthalt von 2 Nächten im März 2024
Antwort von City Heart Motel am 25. März 2024
Thank you so much for your great review, we really appreciate the feedback and are very happy you enjoyed your stay with us. Look forward to seeing you next time.MareeCity Heart Motel
10/10 – Hervorragend
Carol
Mit dem Partner gereist
23. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice clean room
Carol
Aufenthalt von 1 Nacht im März 2024
Antwort von City Heart Motel am 23. März 2024
Hello Carol,Thank you so much for your positive feedback, it really means a lot to us.Kind regards,MareeCity Heart Motel
10/10 – Hervorragend
Yiran
Mit dem Partner gereist
17. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for money. The room is clean and cozy. Details are good. Good location, walking distance to the restaurants and city centre. Highly recommended!
Yiran
Aufenthalt von 1 Nacht im März 2024
Antwort von Rob am 17. März 2024
Thanks so much for your fantastic review, Yiran! We're pleased that you appreciated so many great features of our motel, such as our clean and cosy rooms, thoughtful details of facilities and equipment, and ideal location close to the heart of the city. Thanks for your high recommendation! We look forward to seeing you here again soon at City Heart Motel. Cheers, Rob, Manager.
10/10 – Hervorragend
Jie
17. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to find, staff was easy and nice to work with. We will definitely be back again.
Jie
Aufenthalt von 1 Nacht im März 2024
Antwort von Rob am 17. März 2024
Thanks for your top review, Jie! We're so glad you found our staff helpful and friendly, and our motel well-located in the heart of Warrnambool. We look forward to seeing you here again soon at City Heart Motel when you do come back! Cheers, Rob, Manager.
10/10 – Hervorragend
Maggie
Mit einer Gruppe gereist
26. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent service
Had an awful experience with cancelled booking at a nearby hotel and made a very late booking. Was welcomed and booking upgraded to family room at no extra cost. Very grateful for the accomodation.
Maggie
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Rob am 27. Feb. 2024
We're glad you enjoyed your experience at our motel so much more than your experience with the nearby hotel, Maggie! We always aim to be very reliable and to assist guests with easy communication and check-in late at night. We understand you're often tired after a long drive. We look forward to seeing you here again soon at City Heart Motel! Cheers, Rob, Manager.
10/10 – Hervorragend
Adrian
22. Jan. 2024
Adrian
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rob am 27. Feb. 2024
Thanks for your highest rating, Adrian! We apply a huge effort with everything we do to ensure your stay is as comfortable and convenient as possible, so we really appreciate you positive feedback. We look forward to seeing you here again soon at City Heart Motel! Cheers, Rob, Manager.
10/10 – Hervorragend
Liz
2. Jan. 2024
Liz
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rob am 27. Feb. 2024
Thanks for your highest rating, Liz! We attend to all the details with everything we do to ensure your stay is as comfortable and convenient as possible, so we really appreciate your positive feedback. We look forward to seeing you here again soon at City Heart Motel! Cheers, Rob, Manager.
10/10 – Hervorragend
Brian
Mit dem Partner gereist
1. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
friendly staff.
clean room and comfortable bed.
easy walk to main shopping strip.
Brian
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rob am 7. Jan. 2024
Thanks so much for your review, Brian! We're pleased that you appreciated so many features of our motel including our staff, cleanliness, comfort and location. We look forward to seeing you here again soon at City Heart Motel! Cheers, Rob, Manager.
8/10 – Gut
Yi
30. Dez. 2023
Yi
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rob am 31. Dez. 2023
Thanks for your review, Yi! We put in a huge effort to tick all your boxes for accommodation and be worthy of 5 stars, so please let us know if there's anything further we can do to improve. We look forward to seeing you here again soon at City Heart Motel! Cheers, Rob, Manager.
10/10 – Hervorragend
Martin
Mit dem Partner gereist
30. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was easy to book and the key safe was simple . Good sized rooms comfy bed. Good sheets and pillows nice strong shower.
Martin
Aufenthalt von 1 Nacht im November 2023
Antwort von Rob am 30. Nov. 2023
Thanks for your great review, Martin! We aim to make everything simple and convenient for you, including your check-in. We're pleased you appreciated our spacious rooms, comfy beds and strong water pressure in the shower. All the important things! We look forward to seeing you here again soon at City Heart Motel. Cheers, Rob, Manager.
8/10 – Gut
Robyn
29. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Robyn
Aufenthalt von 1 Nacht im November 2023
Antwort von Rob am 30. Nov. 2023
Thanks for your rating, Robyn! We go to a huge effort to be worthy of 5 stars, so we'd appreciate you letting us know what the good things were about your stay and any areas for improvement. Thanks, Rob, Manager, City Heart Motel.
10/10 – Hervorragend
Steve
20. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rob has done a great job rejuvenating the Motel.
It was just what we were looking for, a convenient location. Check in process was seamless.
Would definitely stay again when we are in Warrnambool.
Thank you
Steve
Aufenthalt von 1 Nacht im November 2023
Antwort von Rob, Manager. am 21. Nov. 2023
Thanks so much for your review, Steve! We're really glad you appreciated all the recent improvements we've made to the motel, and how convenient our location is. We look forward to seeing you here again next time you're in Warrnambool! Cheers, Rob, City Heart Motel.
8/10 – Gut
Paul
Mit dem Partner gereist
12. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Suited our needs for an overnight stop.
Paul
Aufenthalt von 1 Nacht im November 2023
Antwort von Rob am 20. Nov. 2023
Thanks for your review, Paul. We aim to go above and beyond serving your needs, make your stay a great one, and score 5 out of 5 stars. Please let us know if there's anything else we can do to further improve. We look forward to seeing you here again at City Heart Motel. Cheers, Rob, Manager.
10/10 – Hervorragend
Penelope
Geschäftlich gereist
10. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable and easy Stay overnight
Good service, friendly, clean and comfortable
Penelope
Aufenthalt von 1 Nacht im November 2023
Antwort von Rob, Manager. am 10. Nov. 2023
Great to hear you found your stay here so comfortable and easy, Penelope! We aim to do everything we can to ensure guest experiences are as smooth, convenient and enjoyable as possible. We look forward to seeing you here again at City Heart Motel!
10/10 – Hervorragend
Patricia
Mit der Familie gereist
5. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous staff and very clean quiet family friendly motel so convenient to fantastic entertainment and eateries
Patricia
Aufenthalt von 1 Nacht im November 2023
Antwort von Rob am 5. Nov. 2023
Thanks so much for your review, Patricia. We're chuffed to hear we're fabulous! And you're certainly right that our motel is very clean, quiet, family-friendly, and very convenient to the centre of Warrnambool with its entertainment and eateries aplenty. We look forward to seeing you here soon at City Heart Motel! Cheers, Rob, Manager.
10/10 – Hervorragend
Beverley
Mit dem Partner gereist
27. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very spacious and clean
Beverley
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Maree am 27. Okt. 2023
Thank you for your positive feedback Beverley, we appreciate your comments and look forward to seeing you again sometime.Kind regards,MareeCity Heart Motel
8/10 – Gut
Hannah
Mit dem Partner gereist
26. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stopped at the end of our great ocean road trip. Room was a good size, comfortable bed. Basic but comfortable. Easy parking. Close to town though we didn’t spend any time there. Only complaint is how loud the cars are outside, we were woken at 5am to slamming doors and engines starting. We are early risers but that’s not a nice way to wake! The cars are parked right outside the doors. Not a lot the hotel would be able to do about that so if you value a slight lie in/are light sleeper just keep that in mind.
We’d stay again for a short stopover.
Hannah
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Maree am 27. Okt. 2023
Thank you for your positive feedback Hannah, we appreciate your comments and look forward to seeing you again for a stopover.Kind regards,MareeCity Heart Motel
8/10 – Gut
Judith
15. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly service would recommend
Really friendly welcome. We were upgraded to an apartment. Really nice lounge and dining area but not a proper kitchenette which was disappointing. So nowhere to fill the kettle other than the bathroom and nothing to wash dishes with. Also not enough power points so lots of adapters.
Judith
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rob am 15. Okt. 2023
We're glad you found us so friendly, Judith, and appreciated your upgrade to an apartment, including a large and really nice lounge and dining area. Thanks for your feedback. We've been recently updating the apartment, and more powerpoints are coming soon. Thanks to your feedback, we'll also now add some washing-up equipment to go with the crockery, cutlery, microwave and toaster we already include. We look forward to seeing you here again soon at City Heart Motel!
10/10 – Hervorragend
stephen
9. Okt. 2023
Gut: Sauberkeit
Staff were friendly and the room was clean and comfortable.
stephen
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rob am 9. Okt. 2023
Thanks so much for your great review, Stephen! We appreciate hearing that we tick three of the most important boxes as a motel - clean, comfortable and friendly. We look forward to seeing you here again soon at City Heart Motel!
10/10 – Hervorragend
Dale
6. Sept. 2023
Dale
Aufenthalt von 1 Nacht im September 2023
Antwort von Rob am 29. Sept. 2023
Thanks for your highest rating, Dale! We do strive to make your stay the best we can.We look forward to seeing you here again soon at City Heart Motel. Cheers, Rob, Manager.
10/10 – Hervorragend
Ann
4. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was loving except I think they should change the policy and not use bank card for damage if any. I waited 10 days to get it bank
Ann
Aufenthalt von 1 Nacht im August 2023
Antwort von Rob am 4. Sept. 2023
Thanks for your great review, Ann! We're so glad you enjoyed your stay here so much. We don't hold your bank card or any deposit for possible damage. We only charge for the stay. We're not sure what you mean here. But thanks again!
10/10 – Hervorragend
Fiona
Geschäftlich gereist
9. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fiona
Aufenthalt von 1 Nacht im August 2023
Antwort von Rob am 9. Aug. 2023
Thanks for your top rating, Fiona! We do pride ourselves on being the cleanest, friendliest and best-located motel in Warrnambool. We look forward to seeing you here again another time.
8/10 – Gut
Michael
28. Juli 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Air conditioner was cold only. The heater did its job but it was noisy
Michael
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Rob am 29. Juli 2023
Hi Michael, thanks for your review. We have installed reverse-cycle aircons/heaters in some rooms, such as yours. They are very powerful, and cool or heat the room quickly, although they are admittedly not always super-quiet. Our rooms are very well insulated, so most guests find that once the room has reached their desired temperature they can switch off the aircon/heater overnight and experience peace and quiet at a comfortable temperature. We look forward to seeing you here again at City Heart Motel!
8/10 – Gut
Sara
23. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sara
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Rob am 29. Juli 2023
Thanks for your very good rating, Sara! We look forward to seeing you here again at City Heart Motel.
10/10 – Hervorragend
Dale
Geschäftlich gereist
21. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
TV was struggling for reception. Had to watch the cricket, was easily moved to another room 👍👍. Great service!
Dale
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Rob am 12. Juli 2023
Thanks for your positive comments about our service, Dale! We go to great efforts to ensure that all our appliances are in top working order and our guests are comfortable and happy. We look forward to seeing you here again soon at City Heart Motel!
10/10 – Hervorragend
Hayley
Mit dem Partner gereist
18. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Just amazing definitely will stay again and tell all family and friends
Hayley
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Rob am 12. Juli 2023
That's awesome Hayley that you loved staying here and we appreciate you spreading the word. We look forward to seeing you soon again at City Heart Motel, plus your family and friends too!
2/10 – Ungenügend
Ben
16. Juni 2023
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I didn’t like that the tv didn’t work at all
Ben
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Rob am 12. Juli 2023
Sorry to hear about your TV not working, Ben! We work very hard to ensure extremely high levels of cleanliness and to ensure that all appliances are in great working order. If this happens again, let us know and we'll replace the TV for you pronto!
6/10 – Okay
govan
Mit dem Partner gereist
12. Juni 2023
room was clean ,motel needs a refresh
govan
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Rob am 12. Juli 2023
You're right Govan that our rooms are extremely clean. And our rooms are constantly refreshed: we frequently update the furnishings and appliances to ensure the best possible experience for our guests.
10/10 – Hervorragend
susan
Mit dem Partner gereist
2. Apr. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is great. The room itself was very clean and comfortable.
susan
Aufenthalt von 1 Nacht im April 2023
10/10 – Hervorragend
Jane
Geschäftlich gereist
28. März 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jane
Aufenthalt von 1 Nacht im März 2023
8/10 – Gut
Michael
16. März 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and tidy older property, good value, close to main street
Michael
Aufenthalt von 1 Nacht im März 2023
4/10 – Schlecht
TSUTOMU
11. März 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
TSUTOMU
Aufenthalt von 1 Nacht im März 2023
10/10 – Hervorragend
Simon
Mit dem Partner gereist
9. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay would certainly go back there shame can’t say the same for the local fish and chip shop
Simon
Aufenthalt von 1 Nacht im Februar 2023
8/10 – Gut
paul
Mit dem Partner gereist
8. Feb. 2023
Surprised, Motel provided.bowls,plates and cutlery, nice .
paul
Aufenthalt von 1 Nacht im Februar 2023
8/10 – Gut
Cameron
6. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cameron
Aufenthalt von 2 Nächten im Februar 2023
10/10 – Hervorragend
Rick
2. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice position
Rick
Aufenthalt von 1 Nacht im Februar 2023
10/10 – Hervorragend
Ellen
Mit dem Partner gereist
28. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was quiet although near a highway. Having some fairly comfortable chairs was good.
Ellen
Aufenthalt von 2 Nächten im Januar 2023
10/10 – Hervorragend
Noreen
Mit dem Partner gereist
28. Jan. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The rooms are very nice and comfortable.
Proximity to town is also a bonus.
Some travellers are inconsiderate os peoples peace and quiet .
Overall very pleasant stay
Noreen
Aufenthalt von 2 Nächten im Januar 2023
10/10 – Hervorragend
Reshma
28. Jan. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fun stay - nice location!
Enjoyed the stay - efficient and the room had everything we needed. The shower area was particularly interesting and I was happy with the attention to reducing single-use/plastic. Also thought that the people running it had a good sense of humour (with the algorithm style whom to contact sheet). And great location!
Reshma
Aufenthalt von 1 Nacht im Januar 2023
10/10 – Hervorragend
John
Mit dem Partner gereist
22. Jan. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Value for money
John
Aufenthalt von 1 Nacht im Januar 2023
10/10 – Hervorragend
Melinda
Mit der Familie gereist
19. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location. Within walking distance to shops and only a short drive to the beach, Lake Pertobe and other attractions.
Melinda
Aufenthalt von 1 Nacht im Januar 2023
10/10 – Hervorragend
Joanne
9. Jan. 2023
Joanne
Aufenthalt von 1 Nacht im Januar 2023
10/10 – Hervorragend
krishna
Mit der Familie und kleinen Kindern gereist
9. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft