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„Nachmittags gibt es ein wechselndes Buffet - wird ständig nachgefüllt. Frühstücksbuffet ist gut, auch hier wird regelmäßig nachgefüllt. Büffetbereich ist zu klein, Sitzplätze sind sehr knapp. Zum Zeitpunkt unseres Aufenthaltes waren viele Familien im Hotel, entsprechend unruhig war es am Buffet. Personal war aber sehr bemüht.“

„I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge ...

„I stayed in a handicap room, and the walk-in shower drained out the bathroom door. I did bring it to the front desk's attention. They knew already. I just asked for extra towels to soak up the water everywhere. You can tell they are trying to make it look upgraded but if you look closely, they didn't replace, just painted over items. No pool, but had a washer and dryer. The breakfast was lacking, with not a lot of fresh choices. Forks/knives provided were the cheapest, bent even when trying to ...

„Very old hotel. Design from the 1960‘s. On the first night the Fire Alarm went off in the early morning. No explanation from staff. Elevator was then out of service as staff didn’t know how to reset elevator. We had to climb to 7th floor all day. Breakfast was free according to Expedia but they charged 10$ for it. Breakfast was awful . As it was laying there for hours. Uneatable eggs and French Toast was hard like a rock. Entire hotel needs to be redone and staff needs to be better trained. ...

„Tolle große Zimmer“

„1990 decor. Not at all like the pictures. VERY small bathrooms. Corn hole players in parking lot until 11pm. Won't stay there again.“

„Friendly staff!“

„Yes,has 2 cover up it got cold ❄️🥶“

„Convent“

„Sehr freundlicher, netter Empfang. Dauerte länger, da Expedia Deutschland das mit unserer Reservierung verbummelt hat. Der Herr am Empfang gab sich grosse Mühe, alles zu regeln. Und das Nachts um 10. Zimmer hatten eine schöne Grösse und waren sauber. Das Frühstück war sehr lecker, schöne Auswahl. Die "Grand Lady" war bezaubernd. Sehr zu empfehlen “

„Clean bedrooms/bathrooms. We stayed in this hotel for one week for a work trip. The breakfast area was clean and provided enough to eat: waffles, boiled eggs, yogurt, sliced bread, cereals, oatmeal, milk, applesauce, fruit cups, coffee, tea, muffins, bagles. Cleaning staff will clean upon request and they chance the towels every day. They missed taking the trash every day though, but we told the front desk and immediately they put the request. We didn’t use the pool. Im picky but this ...

„Good place to stay“

„Great for an overnight stay when traveling“

„Our stay at this Hotel was amazing. From friendly service going above and beyond expectations to be helpful, to rooms that were modern, clean and welcoming and a good breakfast selection. I absolutely recommend this hotel and supervisor Karen ;-) A life saver!“

„Bedbugs were found in the room. I have pictures and videos of them after being accused of bringing them. There are bedbug carcasses in the bed frame. I have never been more disrespected by a hotel chain in my life. Do not stay here! They will not accommodate anything!!“

„Had an issue but it was handled by staff. I will never use Expedia again. There some issues internal administration“

„Zimmer modern. Lage direkt am Interstate.Innenstadt von Louisville gut 20km entfernt. Der Pool ist ein Witz. Frühstück ganz gut bei gemütlichen Ambiente am Kamin. Würde es wieder buchen“