Finde Hurstborne Shopping Center Hotels

„Tolle große Zimmer“

„The room was clean, neat and quiet. “

„Nachmittags gibt es ein wechselndes Buffet - wird ständig nachgefüllt. Frühstücksbuffet ist gut, auch hier wird regelmäßig nachgefüllt. Büffetbereich ist zu klein, Sitzplätze sind sehr knapp. Zum Zeitpunkt unseres Aufenthaltes waren viele Familien im Hotel, entsprechend unruhig war es am Buffet. Personal war aber sehr bemüht.“

„Evan had incredible customer service. Would stay there again. Room was nice and roomy for a big family of 5. “

„Nice room“

„Clean “

„rooms were clean and nicely set up. The staff was friendly and helpful“

„Check-in was quick, room was clean and comfortable. “

„Personal freundlich gutes Frühstück “

„Did not disclose the pool was closed and that was the reason we booked with our kids for 2 nights. Not happy at all, should be refunded for this“

„Very old hotel. Design from the 1960‘s. On the first night the Fire Alarm went off in the early morning. No explanation from staff. Elevator was then out of service as staff didn’t know how to reset elevator. We had to climb to 7th floor all day. Breakfast was free according to Expedia but they charged 10$ for it. Breakfast was awful . As it was laying there for hours. Uneatable eggs and French Toast was hard like a rock. Entire hotel needs to be redone and staff needs to be better trained. ...

„Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. “

„Front desk was super helpful and polite. Room is quite clean. I would stay again. “

„Stayed here several times over the last 3 years,always clean and the staff nice and a quiet place “

„​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement."“

„Sehr freundlicher, netter Empfang. Dauerte länger, da Expedia Deutschland das mit unserer Reservierung verbummelt hat. Der Herr am Empfang gab sich grosse Mühe, alles zu regeln. Und das Nachts um 10. Zimmer hatten eine schöne Grösse und waren sauber. Das Frühstück war sehr lecker, schöne Auswahl. Die "Grand Lady" war bezaubernd. Sehr zu empfehlen “

„You can really tell that the hotel is still new, plus the breakfast was really good“