Finde The Braid Hills Hotels

"The hotel was beautifully decorated from the outside. The reception staff were also very friendly. However, the room, at €250 per night, did not meet our expectations. Unfortunately, we couldn't connect the TV to our mobile phone or our Netflix account. This wouldn't have been so bad if it hadn't worked, but a member of staff told us we needed to buy a cable for it to work. The next day, we bought a cable for £20. Unfortunately, it still didn't work. After we inquired again, a member of staff came to the room and tried to fix it, but he couldn't either. He assured us it would be fixed the next day. Unfortunately, it wasn't. We were assured the manager would come to repair it, but he never came, never apologized, and nothing of the sort happened. Ultimately, nothing was fixed, even though we were told every day that it was being taken care of, and even though we spent £20 on something a staff member said would fix it. Unfortunately, no one contacted us to offer any form of compensation. Furthermore, we had bought cheese, and since we didn't have a fridge in our room, we left it at reception to be chilled. Shortly before our departure, I went to collect it from reception, but unfortunately, no one could find it. We had to wait 40 minutes until it was located. I also requested an invoice for the drinks we purchased at the bar. Unfortunately, I never received it, even though I was assured I would receive it by email. The only thing I received was my credit card statement."

"Ich habe das Frühstücksbuffet nicht genutzt, daher keine Bewertung."

"Tolles Hotel in bester Lage. Sehr freundliches und hilfsbereites Personal! Gutes Frühstück. Schöne und gepflegte Zimmer mit toller Aussicht auf die Burg. Wir kommen wieder 😀"

"Sehr stilvoll und komfortabel. Absolut empfehlenswert"

"Zentrale Lage. Gut vom Flughafen mit der Tram zu erreichen. "

"Es war einfach alles toll. Das Personal sehr freundlich. Frühstück super und Lage otimal"

"Sehr saubere Zimmer, modern, Lage auch perfekt. Allerdings schmale Doppelbetten - s"

"Wir hatten eine wunderbare Nacht im Apex Waterloo. Auf einer Rundreise durch Schottland war dies unsere letzte Station und außerdem der Tag unseres 25. Hochzeitstags. Ich hatte dies dem Hotel im Vorfeld geschrieben und wir wurden sehr herzlich empfangen und erhielten ein kostenloses Upgrade auf ein sehr schönes, großes Zimmer. Sehr freundlicher Service, sowohl an der Rezeption als auch spät abends in der Bar. Frühstück und Restaurant haben wir nicht getestet, ebenso waren wir nicht im Spa-Bereich weil uns die Zeit hierfür gefehlt hat. Was ich noch hervorheben möchte ist, dass wir problemlos noch unser Gepäck im Hotel lassen konnten für ein paar Stunden nach dem Check-out. Die Lage des Hotels ist prima - egal wo man hin möchte kurze Wege! Klar, der Preis ist gehoben, aber so ist das wohl in Edinburgh.... "

"Gute Lage, sauber aber das Zimmer war klein. "