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„环境优雅，典雅别致。设备也齐全，房间十分整洁。服务人员服务很周到，尤其是李伟-他无时无刻都在确保我们的行程完善，无微不至。地点也很方便，正好在古城中央。有提供美味的早餐及精致的下午茶。万分物超所值！ 推荐给来到丽江的大家！“

„We had booked 2 nights. But we liked it so much we stayed 2 more nights. It's a nice place, far enough away from loud bar scene to be peaceful. The employees are all wonderful and so nice! Would definitely stay there again.“

„Uns hat dieses Hotel und seine Lage in Lijiang GuCheng so gut gefallen, dass wir verlängert haben. Da es etwas abseits liegt, war es ein guter Rückzugsort, wo auch Zeit und Musse war, mit den Einheimischen ins Gespräch zu kommen.“

„The room is clean, and the staff is friendly and helpful. The owner speaks English and uses WeChat to keep us posted. The only complaint is it may take sometimes for the hot water to arrive, and the room is a bit cold. Moreover, the hotel is situated in the center of Lijiang old town, which makes travelling easier and saves time.“

„Access to the hotel needs to be clarified at the lower entrance. And the hotel name - Cloudhaven Retreat (花开花落半山居) needs to be updated. The hotel is using another name right now. “

„Vom 7.-10.1.2026 haben wir 3 Nächte im Lize Graceland Artistic Suite Inn verbracht. Schon bei den Vorbereitungen hat uns Julia, die übrigens sehr gut Englisch spricht, per WeChat beraten sowie den unentgeltlichen Transport vom Bahnhof Lijiang organisiert. Der Empfang durch Julia und ihre Mitarbeiterinnen war dann auch entsprechend herzlich und zuvorkommend. Bei der Unterkunft handelt es sich um ein altes «Historical Building» in der Altstadt von Lijiang, das sehr gepflegt ist. Hier fühlt man ...

„I had a great stay at this hotel. The room was spacious, clean, and came with excellent amenities, including a nice bathtub and a Japanese bidet toilet. Housekeeping was prompt and consistent every day. A special thanks to Ms. Xiao Qing at the reception. She was very welcoming and went out of her way to help us plan day trips to the best spots in Lijiang. Her local tips made our visit much more enjoyable. The highlight was the breathtaking mountain view from the room — a perfect start to each ...

„Excellent Location – The hotel is conveniently located near the South Gate of Lijiang Ancient Town, just a 10-minute walk from the town center, offering both tranquility and easy access to attractions. Thoughtful Service– Upon prior arrangement, the staff will greet you upon arrival, assist with luggage, and welcome you with complimentary tea and fresh fruit—a lovely personal touch. Comfortable Stay– The bedding deserves special praise: the mattress provides ideal support, and the ...

„Wir waren drei Tage in Lijiang und haben 2 Übernachtungen gehabt. Der Service war sehr gut: das Personal ist sehr hilfsbereit und freundlich und sie gehen auf die Wünsche der Gäste ein. Das Zimmer war sehr schön. Es gibt einige Kleinigkeiten, die uns negativ aufgefallen sind und ich zu verbessern wären: Das Frühstück war okay, aber das Personal ist nicht in der Lage, das Buffet schnell aufzufüllen, und sie sind nicht sehr aufmerksam, sodass sie nicht sehen, wenn man sich als Gast meldet. ...

„First of all, the hotel's location is very convenient—it's just a few minutes' walk to Lijiang Ancient Town. You can enjoy the atmosphere of the ancient town while having a quiet environment for sleeping at night, and you won't have to take any unnecessary detours when exploring the town. The alley is especially peaceful, completely away from the noise of the main street. Taxis can go directly to the hotel entrance, which is very convenient. Upon arrival, the staff take the initiative to help ...

„Clean and spacious room, helpful front desk staffs and good varieties breakfast to choose. “

„Incredible place to stay! Only a short walk from the core of old town this beautiful property is owned by an incredibly kind and helpful gentleman Dom! I was lucky enough to spend some time and get to know him a bit. He helped me with booking travel and different activities within the city as well! Very clean room, the staff was very attentive to cleaning and ensuring my stay was great, location in my opinion was perfect. A short walk to everything you need and it was incredibly comfortable“

„A stunning and tranquil hotel located inside the Lijiang Dayan ancient town. The staff are all helpful and polite. They provided snacks and brewed tea during check-in, as well as afternoon tea that was delivered directly to our room. They also offered special services such as laundry and turndown service. It was marvelous that we could see Yulong Snow Mountain directly from our room window. Breakfast options were varied and delicious. My parents really enjoyed staying here. I would definitely ...

„設施一般，房間整潔！“

„This hotel in my mind is average. Cleaness is average but definetly not as in the photos (the photos were possibly took when the rooms are new renovation). Fresh air? Don't expect fresh air, as many hotel guests or people nearby are smoking. Since this hotel is not entirely smoke-free, you'll have to settle for air tinged with the smell of cigarettes. For the location, it locates close to the north gate of Lijiang Ancient City and walking distance approximately 8-10 minutes. Quite a lot of ...

„The current hotel's name is different with that in hotels.com, so we have wasted a lot of time to locate the hotel. The contact number wasn't valid, we found another contact through internet and reach the hotel finally. The staff 'Ms Cheung' gave us the hard-sell. She claimed that she will provide a day trip to Yulong Mountain with a very reasonable price. However, we found that was much more expensive than other agent. She changed her attitude dramatically after we rejected her offer.“

„Es gab große Probleme: DIESES HOTEL GIBT ES NICHT! - Expedia konnte mir keine Auskünfte über dieses Hotel geben. Es gibt ein Hotel, ABER: Das Hotel an dieser Adresse kannte die Plattform "Expedia" nicht. Sie wussten nichts von meiner Ankunft. Ich habe mir die Adresse von mehreren Personen vor Ort bestätigen lassen. Expedia hat darauf nicht reagiert. Das Geld war weg. Ein direkter Anruf bei Expedia war aus China nicht möglich. Bei meiner - zugegeben späten Reaktion - sagte man mir bei Expedia: ...

„Too much cigarette smoke in lobby. Barely warm, not close to hot water. Allow barking dogs in rooms. Would not stay there again if free.“