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„大管家-萱萱“真的是非常热情贴心，对客户照顾得非常周到。我们从心里十分感激她的帮助。“

„Vom 7.-10.1.2026 haben wir 3 Nächte im Lize Graceland Artistic Suite Inn verbracht. Schon bei den Vorbereitungen hat uns Julia, die übrigens sehr gut Englisch spricht, per WeChat beraten sowie den unentgeltlichen Transport vom Bahnhof Lijiang organisiert. Der Empfang durch Julia und ihre Mitarbeiterinnen war dann auch entsprechend herzlich und zuvorkommend. Bei der Unterkunft handelt es sich um ein altes «Historical Building» in der Altstadt von Lijiang, das sehr gepflegt ist. Hier fühlt man ...

„Uns hat dieses Hotel und seine Lage in Lijiang GuCheng so gut gefallen, dass wir verlängert haben. Da es etwas abseits liegt, war es ein guter Rückzugsort, wo auch Zeit und Musse war, mit den Einheimischen ins Gespräch zu kommen.“

„Wir waren drei Tage in Lijiang und haben 2 Übernachtungen gehabt. Der Service war sehr gut: das Personal ist sehr hilfsbereit und freundlich und sie gehen auf die Wünsche der Gäste ein. Das Zimmer war sehr schön. Es gibt einige Kleinigkeiten, die uns negativ aufgefallen sind und ich zu verbessern wären: Das Frühstück war okay, aber das Personal ist nicht in der Lage, das Buffet schnell aufzufüllen, und sie sind nicht sehr aufmerksam, sodass sie nicht sehen, wenn man sich als Gast meldet. ...

„We had a pleasant stay. The only issue is that this facility is not easily accessible. When we arrived, we had to walk down a long stairway to get to the lobby. Besides that, everything is fantastic!“

„Great location and very helpful, welcoming host. Would happily stay here again.“

„Access to the hotel needs to be clarified at the lower entrance. And the hotel name - Cloudhaven Retreat (花开花落半山居) needs to be updated. The hotel is using another name right now. “

„I had a great stay at this hotel. The room was spacious, clean, and came with excellent amenities, including a nice bathtub and a Japanese bidet toilet. Housekeeping was prompt and consistent every day. A special thanks to Ms. Xiao Qing at the reception. She was very welcoming and went out of her way to help us plan day trips to the best spots in Lijiang. Her local tips made our visit much more enjoyable. The highlight was the breathtaking mountain view from the room — a perfect start to each ...

„不錯 但空調有一點異味 廁所還有一些煙味 但洗衣可以免費 還有曬衣服的地方 很讚“

„La atención que recibí es por mucho la mejor atención que he recibido en un hotel.“

„Clean room with very comfortable bedding, great service, great location.“

„住宿非常乾淨整齊，工作人員服務很周到，早餐也很好吃，價錢合理，非常推薦！“

„Very impressive. The hotel is located at the top of the Old town which gives a spectacular view of the mountains. The room is comfortable and the free minibar is also a plus. The staff were willing to help but couldn't communicate in English which is fine because WeChat can translate everything. The breakfast menu offers a variety of choices but the portions are quite small so we had to order many times and the wait was a bit long. Highly recommended.“

„Great base just right outside the old town. Very clean, well built and great service by the crew. The cocktail bar is also a nice place to relax and unwind.“

„A stunning and tranquil hotel located inside the Lijiang Dayan ancient town. The staff are all helpful and polite. They provided snacks and brewed tea during check-in, as well as afternoon tea that was delivered directly to our room. They also offered special services such as laundry and turndown service. It was marvelous that we could see Yulong Snow Mountain directly from our room window. Breakfast options were varied and delicious. My parents really enjoyed staying here. I would definitely ...

„職員服務態度非常好👍幫我報名旅行團和房間方面有問題的所有事情“

„Breakfast was traditional, but not on property had to walk to other property to eat, short walk, no safe in room to hold items, no iron, as stated 1 minutes walk to old town, property is in old town , had to call to find location, they came and walked us to property, that's why 4 stars , and local person said they have free shuttle to airport, he asked for me and had free shuttle ride the day I left ,“