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Bewertungen von Aloft Sunnyvale

3.5 out of 5
Aloft Sunnyvale
170 S Sunnyvale Ave, Sunnyvale, CA

Bewertungen

8,2

Sehr gut

221 von insgesamt 464 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
138 von insgesamt 464 Gästebewertungen haben eine Bewertung von 8 - Gut" "
52 von insgesamt 464 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 464 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 464 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von Front Desk am 22. Aug. 2023
Thank you for staying with us at Aloft Sunnyvale glad you enjoyed your stay.

6/10 – Okay

Christian

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2018
Antwort von the Aloft Sunnyvale team am 11. Sept. 2018
Crhsitin, Thank you for staying with us and for your feedback.

2/10 – Ungenügend

Giselle

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Where do I get started with this hotel, one of the worst experiences I've ever had checking into a hotel. To start off I reserved the biggest suite option they had available as it was my birthday and I wanted to treat myself. To my surprise when i walked into the room i was met with a small queen bed in one of the smallest rooms ive ever seen about 100sq ft bed less that 2 ft from the wall to the bed. I went back down and showed the front desk person my confirmation again that shows i reserved the king suite. He said sorry about that let me get you situated. Gave me another room walked into the room and guess what… still not the room i paid for they got it right with a king bed but still no suite so here i go again down to the lobby and reiterated again the type of room i paid for was not what i was given. Long story short they had no more suites left to offer me and refused to refund me the difference for staying in a room i did not pay for. I ended up refusing to stay and booked another hotel that was able to accommodate me with the nicest suite. It took days to get ahold of the manager of this hotel and in the end they refused to return a single cent back to me. After all the inconveniences they put me through. Terrible
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shaunna am 24. Mai 2024
Hi Giselle, When you checked in there was an error in the reservation that was sent over by the third party that you booked through. The front desk called me right away, and we were able to get you into a Deluxe Suite. We did refund your reservation since you decided to leave shortly after the free upgrade. You still need to contact the third party to finalize your refund that we sent over the same day. Please follow through so you can receive your refund. Thanks,

4/10 – Schlecht

Anthony

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 24. Mai 2024
Hi Anthony, Thank you for your review. It looks like we could've done better. Please feel free to reach out if you would like to discuss further.

8/10 – Gut

Megan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location, parking lot didn't feel super safe, though.
Aufenthalt von 1 Nacht im September 2023
Antwort von Shaunna am 24. Mai 2024
Hi Megan,We appreciate your rating. We do share a parking lot with the other business since we are a downtown location. I do apologize if for any reason it made you feel like it was safe. Sunnyvale is a beautiful town with great local events like the farmers market every Saturday. We hope you can visit again soon.

8/10 – Gut

Timothy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the staff was very accommodating and friendly. i had some internet connectivity issues and they bent over backwards to get their team to fix it.
Aufenthalt von 1 Nacht im April 2024
Antwort von Shaunna am 24. Mai 2024
Thank you Timothy! I am happy to hear the staff was able to help you with the internet issues.

10/10 – Hervorragend

Tsutomu

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
You can find out a lot of Restaurants within walking distance. We enjoyed the Chinese cuisine.
Aufenthalt von 1 Nacht im April 2024
Antwort von Shaunna am 24. Mai 2024
Thank you Tsutomu. I am glad you enjoyed the Chinese cuisine.

10/10 – Hervorragend

Jess

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed my short 2 night stay at Aloft. It was just what i needed. The room was clean. The staff were friendly. It was convenient with regards to location. Definitely somewhere I'd stay again
Aufenthalt von 3 Nächten im April 2024
Antwort von Shaunna am 24. Mai 2024
Thank you Jess for the amazing review. We love the downtown area here and are so lucky to be able to offer the amazing events that are close by to our guest when they visit.

4/10 – Schlecht

Llaneth

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Hotel is nice with a lounge area, gym, outside sitting area, bar, snack wall you can buy snacks from, and breakfast($11-$12 per sandwich). It is near a cute strip of good restaurants across the street (Sweet Sicily was our favorite) as well as a goodwill, target, ulta, and movie theater. Not sure why ppl were complaining about the parking situation it wasn't bad whatsoever. The hotel room was modern. I'm not sure why people are complaining that the rooms are small it's not like they're running a marathon in the room, it had adequate space.l will say though the walls were paper thin I could definitely hear people from other rooms. Bathroom glass door lacked privacy and didn't close fully leaving a gap. I was pleasantly surprised with the Dry Bar amenities since I like that brand. My room happened to have bed bugs, we honestly enjoyed our experienced at first yet we did notice the day of our check out that there was bed bugs. We had to check every single article of clothing, bag, and blanket (it seems as though they didn't come home with us). Overall the hotel was nice but the bed bugs are an extreme turn off, take the risk if you'd like.
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

antonio

Aufenthalt von 2 Nächten im März 2024
Antwort von Shaunna am 24. Mai 2024
Thank you Antonio.

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Gustavo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was great overall
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Leonard J

Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Rohan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk am 19. Feb. 2024
Thank you for choosing us!

10/10 – Hervorragend

Nattakan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 19. Feb. 2024
Thank you Nattakan!

10/10 – Hervorragend

Lilian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muy bonito lugar! Limpio y acogedor
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 19. Feb. 2024
Thank you for the wonderful rating. We enjoyed you here with us and hope you continue to stay with us when you're in town.

10/10 – Hervorragend

Hariharan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 19. Feb. 2024
Thank you Hariharan for the rating.

10/10 – Hervorragend

Mario

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback! We hope to see you again soon.

8/10 – Gut

Saysolina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback.

6/10 – Okay

Tiffany

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
None of the amenities listed were available. Bar was closed, no complimentary snacks as advertised and the renovations being done at the entrance of the hotel room with blue tape on the walls from painting was tacky. The room itself was very small and the deposit for the stay itself was more then the actual room.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

glenn

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback! We hope to see you again soon.

10/10 – Hervorragend

Polo

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback! We hope to see you again soon.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback.

10/10 – Hervorragend

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent location, very nice small feeling hotel.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback! We hope to see you again soon.

10/10 – Hervorragend

Debra

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback! We hope to see you again soon.

10/10 – Hervorragend

Ha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback! We hope to see you again soon.

10/10 – Hervorragend

Eyasu

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
During my stay at Aloft Hotel Sunnyvale, I was immediately captivated by its elegant interior design and welcoming atmosphere. Each space, from the stylish lobby to the tastefully adorned corridors, reflected a meticulous attention to aesthetic detail. The hotel’s amenities were equally impressive, and contributed to the enjoyment of my stay. What truly set Aloft Hotel Sunnyvale apart was the combination of its friendly and efficient check-in process, thoughtfully designed bathrooms with vents, and its prime location in the heart of Sunnyvale. The approachable staff at the check-in counter ensured a swift and pleasant start to my visit, while the hotel’s central location made exploring local attractions and dining options a breeze. Altogether, Aloft Hotel Sunnyvale stands as a perfect blend of luxury, comfort, and convenience.
Aufenthalt von 5 Nächten im November 2023
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback! We hope to see you again soon.

10/10 – Hervorragend

Kimberly

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel for access to downtown Sunnyvale and all the great things it has to offer! Clean, comfy, and hip, with great customer service!
Aufenthalt von 3 Nächten im November 2023
Antwort von Phuong am 23. Jan. 2024
Thank you for your Feedback! We hope to see you again soon.

10/10 – Hervorragend

joeanna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a great experience, staff was super friendly and helpful.
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

edgar

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect
The ALoft is a perfect location in Sunnyvale. 15 minutes from the airport and right across the street from the heritage area which has a multitude of restaurants to choose from. The desk clerk was personable, prompt and efficient, the room was clean, and the bed was comfortable. Just what we were looking for.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Fabio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service and staff
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Front desk am 30. Okt. 2023
Thank you for reaching out to us. Glad you enjoyed your stay with us at Aloft Sunnyvale

6/10 – Okay

Roberta

Mit dem Partner gereist
Gut: Personal & Service
Staff is absolutely wonderful but parking on the weekend we stayed was incredibly challenging. They seem to have a shared parking lot. Lots of businesses around, very urban-European feel. Very small rooms and narrow hallways. Wouldn’t stay here again. Very clean though. Guess we are old school...we like nice spacious rooms and breakfast in the AM LOL
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Front Desk am 30. Okt. 2023
Thank you for reaching out to us. Sorry you had issues with your stay with us. Please if you ever do decide to stay with us again contact the front desk and we could give you a complementary upgrade if available.

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great centrally located pit stop
Great centrally located place to stop over in the Bay Area while on our way North. Fairly new with clean rooms and plenty of amenities even if room was smaller than most. Walkable to downtown Sunnyvale, shops, restaurants and movie theaters. Will stay again whenever in the area.
Aufenthalt von 1 Nacht im August 2023
Antwort von Phuong am 24. Okt. 2023
Thank you for your feedback! We hope to see you again in the near future!

10/10 – Hervorragend

Alexis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Phuong am 24. Okt. 2023
Thank you for your feedback! We hope to see you again in the near future!

8/10 – Gut

Christina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von NL am 16. Okt. 2023
Thank you for staying with us as we know there are many choices. Our goal is to make sure we create good experiences for ours guests. We look forward to serving you in the future.

10/10 – Hervorragend

Thyagarajan, McKinney

Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von NL am 16. Okt. 2023
Thank you so much for your positive feedback! We appreciate you taking the time to respond, as we strive to provide great stay experience accompanied with great customer service. We hope to see you again soon!

10/10 – Hervorragend

Brieanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved it
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von NL am 16. Okt. 2023
Thank you for taking the time to leave us a 5 star review it means a lot to us. We appreciate you and this has made our day. We hope to see you when you are in the area again.

10/10 – Hervorragend

Chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved it
Quiet and Clean
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von NL am 16. Okt. 2023
Chris Thank you for taking the time to share your feedback is much appreciated. We are glad you enjoyed your stay with us at Aloft Sunnyvale, as we are extremely happy you had a positive experience with us.

6/10 – Okay

Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It seems like the rooms in the first floor don't have fridges. but being my second stay it was good overall. Also, the TV was frozen.
Aufenthalt von 1 Nacht im September 2023
Antwort von Phuong am 24. Okt. 2023
Thank you for your feedback.

8/10 – Gut

michael

Gut: Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im September 2023
Antwort von Phuong am 24. Okt. 2023
Thank you for your feedback.

8/10 – Gut

Melissa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Phuong am 24. Okt. 2023
Thank you for your feedback.

10/10 – Hervorragend

Jonas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Phuong am 24. Okt. 2023
Thank you for your feedback! We hope to see you again in the near future!

10/10 – Hervorragend

Luis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is right in the main strip in Downtown Sunnyvale, close to many bars and restaurants. Great location, but parking lot is small so it may be limited for some guests. If you are staying there on a Friday/Saturday the noise from the outside can get loud at night, but earplugs are provided.
Aufenthalt von 1 Nacht im September 2023
Antwort von Phuong am 24. Okt. 2023
Thank you for your feedback! We hope to see you again in the near future!

10/10 – Hervorragend

mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and nice rooms
Aufenthalt von 1 Nacht im September 2023
Antwort von Front Desk am 10. Sept. 2023
Thank you so much for sharing your feedback.

10/10 – Hervorragend

Andrew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the property and original check-in room had major issues, and the initial solving of this issue was substandard but due to a wonderful general manager and steps taken for this, my stay was wonderful
Aufenthalt von 3 Nächten im September 2023
Antwort von front desk am 7. Sept. 2023
Thank you for staying with us at Aloft Sunnyvale glad you enjoyed your stay.

10/10 – Hervorragend

rhaniery

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great time... space is clean rooms has been updated. Bathroom super clean... great stay
Aufenthalt von 1 Nacht im September 2023
Antwort von front desk am 4. Sept. 2023
Thank you for staying with us glad you enjoyed your stay.

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice price
Aufenthalt von 2 Nächten im September 2023
Antwort von front desk am 4. Sept. 2023
Thank you for staying with us. Glad you enjoyed your stay.

8/10 – Gut

Marcell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von front desk am 4. Sept. 2023
Thank you for staying with us. Glad you enjoyed your stay.