Finde Subterra Castle Hotels

„Staff was ok but area and facility not good. “

„Ziemlich heruntergekommenes Hotel, in dem nur der Eingangsbereich renoviert ist. Im Zmmer befindet sich ein Loch in einer Wand. “

„Okay, das Hotel hatte einen erheblichen Wasserschaden im EG und ein Aufzug war defekt… kann keiner was zu. Also abgehakt! Das Zimmer war sehr schön, aber leider ziemlich dreckig! Popcorn zwischen Bett und Sofa, Schnutz im Bad, Chipskrümel im Schubfach, Müll unterm Waschbecken! Das geht gar nicht. Frühstück unterirdisch! Nur eingepackte Bagles, wenig Auswahl, billigstes Plastikbesteck, Kaffee wurde nicht aufgefüllt… alles in allem: für ein Hyatt Place mehr als enttäuschend!! “

„The room was clean but had wear and tear. The toilet handle had to be held down to fully flush. The walls and ceiling had a lot of dings and dents! We were in room 104 on the ground floor and could hear the people above us. The breakfast was hot and okay. However, the attendant did not keep it fully stocked. Several items had run out an hour after breakfast had started. I will say there was a variety of breakfast foods. The bed was very comfortable and the A/C worked great! We would ...

„There were only two luggage carts and neither was available when we were leaving. I don’t know why so many hotels have this problem. Are carts that expensive? I travel a great deal and it’s the first thing that I look for because I have two heavy suitcases and a cart makes a big difference“

„Super Frühstück!“

„Our room was great! However, the hot tub water was green with brown ring around tub! The room was clean and nice! But they definitely need to fix this place up! Front doors of hotel left open day and night! Needs a paint job badly and fixing up! The complimentary breakfast was not very good! Limited choices! We booked for hot tub, if we would have known it was in this shape would have went elsewhere, but we couldn’t get a refund for room! This is not up to a Marriott standard hotel!“

„Super Hotel, hat uns sehr gefallen. Nur die PCs im Business Center waren kaputt.“

„I've seen worse but it is pretty bad for the price! I regret paying for it for sure!“

„TV remote didn't work “

„The people at the desk were really really nice!! I did a previous review and don't remember their names now. I believe it was Rick the night guy, and Esther. “

„This was the best hotel of my recent week-long road trip across the country. It was clean, as Holiday Inns consistently are. I appreciated the larger sized refrigerator with a freezer section in the room and the included toiletries: shampoo, conditioner, body wash, hand soap and lotion. The staff was exceptionally friendly and really made my stay very pleasant. The breakfast buffet was very good and included eggs and quite tasty biscuits and gravy made with sausage. They also had good-sized ...

„Get what you pay for. Stayed here last minute for a wrestling tournament. Room has cockroachs, holes in walls, ac/heat didn't work, dirty, whole hotel smelled like marijuana. Don't waste your time “

„Sehr netter und freundlicher Empfang. Die zimmer sind großzügig ausgestattet, die Betten bequem. “

„Clean, safe, helpful staff. And a clean indoor pool. “

„One thing we didn’t like was that there are no “Do Not Disturb” signs to place on the door for housekeeping. We had to notify the housekeeper directly. Luckily we found her in the hallway to let her know. And hotel is located on a major street which has a lot of traffic noice and sirens until very late at night. “

„The room is clean but there was no breakfast that was promised as is listed and I did not know that there was a deposit which I barely had enough money to pay for and I was under the impression it was a refundable deposit that I would get it back which wasn't and the guy when I checked in was very rude and he gave me a lot of attitude when I checked in and I will never stay there again“

„Yes most definitely “