Thank you for taking a moment to leave a review, Mese. The staff and I at the RED ROOF INN ST LOUIS - WESTPORT were disappointed to see your 1/5 score. You indicated that the cleanliness of the bed sheets, the issue regarding the remote, and the other concerns mentioned hindered your experience. As it relates to a refund, please feel free to reach out to your original booking source for further information. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hey Vernon,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn St Louis - Westport. Your highlight of our property being extremely nasty was disheartening to read. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Stephanie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn St Louis - Westport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our safe and quiet location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Ashleigh,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn St Louis - Westport. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the hospitality of our staff. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We value you as a our guest and appreciate your business. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Yizhe, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ST LOUIS - WESTPORT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Shaun,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn St Louis - Westport. It's great to read that you were pleased with the hospitality of our staff. We're sorry to hear about your disappointment regarding the lack of refrigerator in your room. Upon reviewing our records, it appears that you reserved a standard king bed room, and this specific category does not offer those features. For a stay with the amenities you desire, we suggest opting for a deluxe or superior room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Dear Robert, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN ST LOUIS - WESTPORT regarding the comfortability and easy access. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Tarandeep, We appreciate your review following your recent experience at the Red Roof Inn St Louis - Westport. Red Roof strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the spotlessness of your room and the affordability of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Thank you for sharing your feedback with us, Brian. The team at the Red Roof Inn St Louis - Westport appreciated your 3/5 score. However, you made mention of your issue controlling the heat and the entry door rattling in the wind. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. We look forward to hosting you again in the future.Regards,XaoRed Roof ManagementRediResponse Specialist

Thank you Arianna, for taking the time to write a review of your stay at the Red Roof Inn St Louis - Westport. It's nice to read that you took liking to our receptionist. However. we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the sheets cleanliness and all the other concerning matters. To uphold our high standards at RedRoof I’ve shared your encounter with management to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Shiva,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ST LOUIS - WESTPORT. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the bed. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Brian,Thank you for taking the time to tell us about your experience at the Red Roof Inn St Louis - Westport. I am happy you found our hotel to be a great place to stay. However, you indicated that the mattress was not to your liking and the shower situation you described hindered your experience. Please accept our sincerest apologies for the inconvenience it caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Tikina, We appreciate your comments regarding your recent stay at the Red Roof Inn St Louis - Westport. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very accommodating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Jay, Thank you for taking a moment to complete our survey. At the Red Roof Inn St Louis - Westport we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Hello Bradley,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Louis - Westport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Jeff. The staff and I at the RED ROOF INN ST LOUIS - WESTPORT were disappointed to see your 1/5 score following your stay. You indicated that the rooms were not being up to your standards. At Red Roof, cleanliness and comfortability are some of our top priorities, so I am sorry to hear this was not the impression we left you with. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely, Red Roof Management

Dear Taylor, Everyone here at the Red Roof Inn St Louis - Westport was proud to see your 5/5 score. Your kind words regarding our easy accessibility and our friendly staff are much appreciated. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another 5-star experience.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Tony,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn St Louis - Westport. We value you as a our guest and welcome your 3/5 score. It's saddening to hear that you encountered possible unclean pillows and sheets. Please know that this isn't the level of service that Red Roof stands for and will be taken into consideration so that we may improve our customers experience. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you re comfortable.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to rate your experience. The staff at the Red Roof Inn St Louis - Westport and I appreciate your 5/5 score following your stay. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Gabriel,Thank you for your comments following your stay. Your comments in regards to our location also the cleanliness of the room, bathroom, sink and toilet are much appreciated; yet, I was disheartened to read the bed was uncomfortable and our room is in need of serious renovations. Please accept our apologies for the impact this had on your overall experience. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof Inn St Louis - Westport. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for your recent review of your stay, Valerie. I was disheartened to read that the comforter had patches and looked dirty and the other concern highlighted. Please accept our apologies for these may have impacted your overall experience. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services.Red Roof wishes you all the best in future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Keith,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS - WESTPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Dear Anonymous,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ST LOUIS - WESTPORT. We apologize for the damage seen in the room, yet we are happy to know that the room was clean, and Redroof staff were kind and accommodating. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Dear Valued Guest,I appreciate you sharing your feedback following your stay at the RED ROOF INN ST LOUIS - WESTPORT. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Hello Roxana,Thank you for taking the time to write a review of your stay at the Red Roof Inn St Louis - Westport. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests during your stay at our hotel. To uphold our high standards at RedRoof I’ve shared your encountered with management to ensure your satisfaction.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,OnielRediresponse Specialist

Hello Brittany, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS - WESTPORT and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Craig. Myself and the staff at the Red Roof Inn St Louis - Westport appreciate your 8/10 score following your stay. We aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Gabrielle RediResponse Specialist

Dear Gordon, We at the RED ROOF INN ST LOUIS - WESTPORT are saddened to have earned your scoring of 2/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Yong, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn St Louis - Westport. The situation you described regarding the air conditioner not working and the possible electrical wires dangling on the ceiling is truly regrettable, prompting your 2/5 score. Please accept our sincerest apologies for the impact this might have had on your stay. To prevent this from happening again, my team has been made aware of your comments. Feedback from our guests is always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Megan, Everyone here at the Red Roof Inn St Louis - Westport was proud to see your 4/5 score. It's good to read that you were fond of our hotel and the pet friendliness. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Chaunelle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS - WESTPORT and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee RediResponse Specialist

Hello Skyler, The team and I at the RED ROOF INN ST LOUIS - WESTPORT want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. We are sorry for the less than ideal experience. You indicated the rooms were ran down, there was lots of water damage on the ceiling and the shower barely put out any water. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you again for sharing your experience. Sincerely, Kerry-Lee RediResponse Specialist

Dear Danielle,I appreciate you sharing your feedback following your stay at the RED ROOF INN ST LOUIS - WESTPORT. I was saddened to read that your stay fell short of your expectations due to the pest you reported and the awful staff you described which is truly regrettable. I am very sorry for your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you very much for providing us with your feedback.Sincerely,OliviaRediResponse Specialist

Hello Mordechai, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS - WESTPORT and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Paris,Thanks for sharing this honest rating of your recent stay at Red Roof Inn St Louis - Westport. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediresponse Specialist

Dear Terry,Thank you for the feedback about your recent stay at the Red Roof Inn St Louis - Westport. We are sorry you had a less than satisfactory experience because we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding holes in the wall, dirty bathroom and possible blood in shower. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

Hello Mickey, Thank you for taking a moment to complete our survey. Red Roof Inn St Louis - Westport and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRediResponse Specialist

Dear Kristina,Thank you for taking the time to tell us about your experience at the RED ROOF INN ST LOUIS - WESTPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue highlighted with the room. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Keith,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Louis - Westport and I are happy to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Thank you for taking a moment to complete our survey, Stephen. The staff at the Red Roof Inn St Louis - Westport and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Jerome, Thank you for taking the time to tell us about your experience at the RED ROOF INN ST LOUIS - WESTPORT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described, the possible mold you described along with the other issues mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Patricia,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Louis - Westport and I appreciate your 6/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

Hello Cheridan, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Louis - Westport and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee RediResponse Specialist

Hello Troy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Louis - Westport and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Dear Lee,Thank you for telling us about your recent visit at the Red Roof Inn St Louis - Westport. We are sorry you had a less than stellar experience. You stated that the sheets and towels need to be replace, which was saddening to read. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

Dear Yvette,Thank you for telling us about your recent experience at the Red Roof Inn St Louis - Westport. We are sorry you had a less than satisfactory experience. You indicated that the unclean rooms and the less than ideal encounter you had with our staff hindered your stay, which was disheartening to read. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

Dear Roger,We are sorry to hear your recent experience at the Red Roof Inn St Louis - Westport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,LintonRediresponse Specialist

Dear Bethany,Thank you for telling us about your recent visit at the Red Roof Inn St Louis - Westport. We are sorry you had a less than satisfactory experience. You stated that you were charged three times for your reservations and that you had to pay for your papered service animal. Upon investigations conducted, I saw where you were only charged once for the room and taxes. If the information is not true and you required to discuss or dispute the charges, please feel free to reach out the hotel directly. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRediresponse Specialist

Dear Linda,Thank you for telling us about your recent visit at the Red Roof Inn St Louis - Westport. We are sorry you had a less than satisfactory experience. You stated that the uncleanliness concerns listed, the undesirable odor you highlighted and the other downsides mentioned your stay. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

Dear William,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Louis - Westport and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist