Dear Christoph,Thank you for your feedback! We're thrilled to hear that you had a great experience during your stay with us. Our team works hard to ensure that every guest has a pleasant stay, and we're glad to hear that their efforts were appreciated. If there's anything else we can do to improve your experience or if you have any further feedback, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!Warmest regards,Anthony LimCluster General Manager

Dear Sedef,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Karoline,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Christian, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Peter,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Jacqueline,Liebe Jacqueline,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir freuen uns, dass Sie unsere Zimmer sauber vorgefunden haben und danken Ihnen für Ihre Anerkennung unserer sehr guten und ruhigen Lage mit hervorragender Anbindung an nahegelegene Restaurants und Bars.Wir entschuldigen uns für etwaige Unannehmlichkeiten, die durch die relativ geringe Größe der Zimmer und den muffigen Geruch aufgrund der Luftfeuchtigkeit entstehen. Ihr Feedback ist wertvoll und wir werden unsere Maßnahmen überprüfen, um den Gesamtkomfort für unsere Gäste zu verbessern.Es ist schön zu wissen, dass unsere Lage und die Erreichbarkeit der U-Bahn-Station einen positiven Beitrag zu Ihrem Aufenthalt geleistet haben. Wir schätzen Ihren Beitrag und hoffen, die Gelegenheit zu haben, Sie wieder zu einem noch angenehmeren Erlebnis begrüßen zu dürfen.Vielen Dank, dass Sie sich für unser Hotel entschieden haben, und wir freuen uns über Ihr wertvolles Feedback.Beste grüße,Anthony LimHauptgeschäftsführer

Liebe Marija,Frohes neues Jahr für Sie!Vielen Dank, dass Sie Ihr positives Feedback mit uns geteilt haben! Wir freuen uns, dass Sie unser Hotel als sehr schön und sauber empfunden haben und freuen uns über Ihre freundlichen Worte über unser freundliches Personal.Wir freuen uns darauf, Sie zu einem weiteren angenehmen Aufenthalt bei uns begrüßen zu dürfen. Wenn Ihnen an Ihrem Aufenthalt etwas Besonderes gefallen hat oder Sie Vorschläge haben, wie wir Ihren nächsten Besuch noch angenehmer gestalten können, teilen Sie uns dies bitte mit.Herzliche Grüße,Anthony LimHauptgeschäftsführer

Dear Josef,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize that your experience did not meet your expectations, and we appreciate your candor.We understand the importance of a comfortable and spacious room, and we regret that the size did not meet your needs. On a positive note, we are glad to hear that you found the breakfast to be satisfactory. If you have any further details or suggestions to share, please feel free to reach out. We appreciate your choosing to stay with us and hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Anthony LimCluster General Manager

Dear Olaf, Thank you for choosing our hotel and for taking the time to share your positive experience. We are thrilled to hear that you enjoyed our convenient location, clean rooms, refreshing showers, and the excellent service provided by our team. Your recommendation means a lot to us, and we are grateful for your kind words.We look forward to welcoming you back for another pleasant stay during your next visit.Best Regards,Anthony LimCluster General Manager

Dear Martin,Danke für Ihre Rückmeldung! Wir freuen uns, dass Sie im M Social ein gutes Hotel in toller Lage mit hervorragendem Preis-Leistungs-Verhältnis gefunden haben. Wir verstehen, dass unsere Zimmergrößen variieren können, freuen uns aber, dass Sie sie insgesamt schön fanden.Wir freuen uns, Sie in Zukunft wieder bei M Social Singapore begrüßen zu dürfen.Beste grüße,Anthony LimCluster General Manager

Dear Tiziana,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the issues you encountered during your visit. It's disheartening to hear that your experience fell short of our usual standards.We understand your concerns regarding the room size and amenities. Our Loft Premier rooms offer more space and comfort, and we hope you'll consider trying this option during your next stay to have a better experience.We're truly sorry for the cleanliness and maintenance issues you faced in the room. This is not the level of quality we strive to provide, and we will address these matters with our housekeeping and maintenance teams to ensure improvements are made.Regarding breakfast, we appreciate your feedback and will take it into consideration to enhance the dining experience for our guests.We appreciate your willingness to give us another chance at the end of your trip. Your feedback helps us improve, and we hope to provide you with a much better experience during your next stay.Best regards,Anthony LimCluster General Manager

Dear Florian,Greetings from M Social Singapore!We couldn't be more thrilled to receive your excellent rating on our online platform. Thank you for taking the time to share your experience with us. We are delighted to know that you truly enjoyed your stay with us!At M Social, we strive to create memorable experiences that stay with our guests long after they leave. It brings us great joy to know that we were successful in creating such an experience for you.We can't wait to welcome you back for another unforgettable stay. Our team is already looking forward to providing you with the same level of exceptional service and hospitality that you've come to expect from us.Thank you once again for choosing M Social Singapore. We hope to see you soon!Stay Social,Sean KohFront Office Manager

Dear Gunther,Thank you for sharing your feedback on your recent stay with us.I am concerned to read about your experience during your stay at our hotel.Your feedback will be reviewed with the team so that we can put measures in place to prevent this from happening. We do take all comments to heart and review them with the teams so that we can continue to improve the service we provide our guests.Once again, my apologies for the inconvenience caused. In the meantime, if I may be of further service to you, please let me know.Have a Lofty day,Sean KohFront Office Manager

HelloWarmest greetings from M Social Singapore!Thank you for taking the time to rate us on our online survey. We are pleased to know that you have enjoyed a truly M Social experience.We certainly look forward to delighting you once again during your next stay with us! ;) Stay Social!

Dear guest, Thank you for your nice feedback to us. And thank you for choose our hotel to stay. We hope to see you again.

Dear Alexandra, Warmest greetings from M Social Singapore. Thanks a lot for your lovey review, we are glad that you had a truly M Social experience. If you liked the hotel design, then you must be aware of Philippe Starck's work, he was the mastermind behind our interiors. Cannot disagree, Robertson Quay is an awesome location, central, yet peaceful and quiet :) We proud ourselves on our comfy beds, what else does a tired tourist need after a long day of walking, right ? For your next stay, if I may, I would recommend our Loft Rooms, so that you had a bit more space ;) Once again, thank you for your review, and we can't wait to welcome you back ! Socially Yours, Darshan Lionel, Director of Rooms

Dear Valuable Guest, We are truly grateful for your positive review, recognizing the efforts that each M'bassadors have contributed during your stay. We hope to have the opportunity to welcome your return in the near future.

Thank you for staying with us! We appreciate your feedback.

Thank you for staying with us! We appreciate your feedback.

Thanks for staying with us. We appreciate your feedback!

Dear Hailey, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Edmund,Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location, fantastic in-house restaurant, and the overall service from our staff. We apologize for the inconvenience regarding the early check-in fee and appreciate your understanding. Your comments are valuable to us, and we'll work on improving this aspect of our service. We're glad that everything else met your expectations and hope to welcome you back soon!Warmest regards,Anthony LimCluster General Manager

Dear Jose,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Dennis, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Richard,Your spaceship to Mars breakdown sound fairly serious. If you have any plan to reschedule another launch again. Please keep us posted. Thanks Best regards, Anthony LimGeneral Manager

Dear Nazim,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Benjamin,Thank you for your detailed feedback! We're glad to hear that you appreciated the unique loft-style room, hotel's location and quiet atmosphere. Your comments are valuable to us, and we'll certainly take them into consideration for future improvements. Please note that you can easily request these items from our Housekeeping team, who will be more than happy to deliver them to you promptly. Your comfort is our priority, and we appreciate your understanding. We look forward to welcoming you back soon for another pleasant stay.Warmest regards,Anthony LimCluster General Manager

Dear Anthony,Thank you for your feedback! We're glad to hear that you found our location to be very good and that you appreciated the value of your stay.Regarding the absence of an ironing board in your room, we apologize for any inconvenience caused. Please feel free to reach out to our housekeeping team, and they will be more than happy to promptly deliver an ironing board to your room.We appreciate your understanding and hope to have the pleasure of welcoming you back soon.Warm regards,Anthony LimCluster General Manager

Dear Sze-Yern,Thank you for your feedback! We're delighted to hear that you found our rooms cozy and well-appointed, and that our location close to dining options and popular areas like Clarke Quay suited your needs.We look forward to welcoming you back for another cozy stay in the future!Warm regards,Anthony LimCluster General Manager

Dear Andre,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Kyara,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of our rooms and the limited table space for belongings, especially in our loft room layout. Your comments are valuable to us, and we will certainly take them into consideration for future improvements.Regarding the air conditioning, we apologize if it did not meet your expectations. Our maintenance team will look into this to ensure that all our guests are comfortable during their stay.We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards,Anthony LimCluster General Manager

Dear Yannick,Thank you for your feedback! We're thrilled to hear that you found our hotel to offer excellent value for money and that you enjoyed the ideal location along the Singapore river walk. It's fantastic that you were upgraded to a loft room and that you found it great from all aspects. We're glad you enjoyed the rooftop pool and fitness center as well. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay in the future!Warmest regards,Anthony LimCluster General Manager

Dear Didier, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Xing Xing, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Dan,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Jennifer, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our hotel's great location on Robertson Quay, with easy access to restaurants and transit options.We're glad that you found our staff friendly and generally helpful, and that the air conditioning in your room worked well to keep you comfortable.We apologize for any inconvenience caused by the cleanliness of the shower tiles. Please rest assured that we will address this promptly with our housekeeping team to ensure that such issues are rectified.Your feedback is valuable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warmest regards, Anthony LimCluster General Manager

Dear Noburo-san,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with the lights in the bathroom and the power sockets losing power supply during your stay.Ensuring that our facilities are fully functional is of utmost importance to us, and we regret that we fell short in this aspect during your visit. Please know that your comments have been duly noted, and we will work diligently to address these issues to prevent any recurrence in the future.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Warmest regards,Anthony LimCluster General Manager

Dear Kayser,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Tomoya, Thank you for sharing your feedback with us! We're delighted to hear that you were satisfied with your stay and that our staff provided excellent service, including upgrading your room.However, we sincerely apologize for the cleanliness issue you encountered in the bathroom. Please rest assured that cleanliness and hygiene are top priorities for us, and we take your feedback very seriously. We will address this matter with our housekeeping team to ensure that such oversights do not happen again in the future.We appreciate your understanding and hope that this isolated incident does not deter you from choosing M Social for your future stays. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Warm regards,Anthony LimCluster General Manager

Dear Daniel,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Angela,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be a good fit for your budget and appreciated its proximity to the river and various restaurants. Your comments about the convenience of the location and the neighborhood are appreciated.We apologize for any inconvenience you experienced due to the size of the room and the limitations it presented. We understand that different guests have different preferences and needs when it comes to accommodations, and we regret that our room layout did not fully meet your expectations, particularly regarding space and amenities.Your feedback regarding the initial lack of bath towels and toilet paper is concerning, and we apologize for the oversight. Rest assured, we will address this issue with our housekeeping team to ensure it does not happen again in the future.Regarding the hallway odor, we appreciate you bringing this to our attention. We will investigate this matter further and take appropriate measures to address any unpleasant odors promptly.We value your input and take your comments seriously as we continually strive to improve the experience for all our guests. We hope that despite the challenges you encountered, you were still able to enjoy your time in Singapore.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.Warm regards,Anthony LimCluster General Manager

Dear Tomoya, Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Gloria,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met or exceeded your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Nicole,Thank you so much for taking the time to rate your recent stay with us. We are absolutely thrilled that we have met your expectation!We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in delivering that to you. Your satisfaction is our utmost priority, and your positive feedback serves as great encouragement for our team.We appreciate your support and look forward to welcoming you back for another outstanding stay in the future. Thank you again for your kind rating and for choosing M Social Singapore. We can't wait to have you back!Warm regards,Anthony Lim Cluster General Manager

Dear Dao Ming,Thank you so much for your kind words! We're thrilled to hear that you love our hotel and that you would highly recommend it to solo travelers.We're glad you enjoyed the area as well!Your recommendation means the world to us, and we look forward to welcoming you back for another wonderful stay in the future. Warm regards,Anthony LimCluster General Manager

Dear Jess,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the stylish aesthetic and lighting ambiance of our hotel, as well as the quiet surroundings. We're also glad that you found our location convenient for accessing the main spots in Singapore, with just a short walk to the metro.We apologize for any inconvenience caused by the strange drain odor in your room and appreciate your understanding. Your comments will be shared with our team to ensure that we address this issue promptly.We're pleased to hear that you found the price reasonable, considering the context of Singapore. We look forward to welcoming you back for another enjoyable stay.Warm regards,Anthony LimCluster General Mamager