Dear Dirk Thanks for sharing your review. We hope you had a pleasant stay with us and we look forward to welcome you back. Warm regards

Dear Robert Thanks for sharing your review. We hope you had a pleasant stay with us and we look forward to welcome you back. Warm regards

Dear AAThank you for the excellent review rating. We are glad to hear your had a pleasant time with us at the Grand Copthorne Waterfront. We look forward to welcome you back. Warm regards

Dear Jose MThank you for the perfect rating! We're delighted you had such a wonderful experience with us. Looking forward to welcoming you back soon!Best regards,

Dear DavidThank you for sharing your fantastic experience with us! We're thrilled to hear that you were blown away by our Executive Suite on the top floor.It's wonderful to know that you found the suite beautiful and comfortable, and we're honored to receive a perfect 10/10 rating from you. We can't wait to welcome you back for another exceptional stay in the future!Warm regards,

Dear AmiThank you for sharing your recent experience with us. We're delighted to hear that you found our rooms spacious and comfortable during your previous stay.We're sorry to hear about the room size discrepancy. Your feedback is valuable, and we'll work to ensure consistency. We hope to welcome you back for a better stay next time.Best regards,

Dear JavikaThank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed your stay at our hotel and found our buffet breakfast really nice. It's great to know that you appreciated the cleanliness and modernity of our rooms and overall hotel.We're glad you found our location convenient, with easy access to a vast variety of restaurants along the river walkway, as well as the railway and bus station just a short walk away. Thank you for recommending our hotel, and we look forward to welcoming you back on your next visit to Singapore!Best regards,

Dear AlokWe're delighted to hear that you found our hotel to be very well located! We strive to provide our guests with a convenient and accessible base for their travels, and it's wonderful to know that our location met your expectations. Thank you for your positive feedback, and we hope to welcome you back for another great stay in the future!Warm regards

Dear Kenji-San Thanks for the lovely review. We are glad you enjoyed your stay with us at the Grand Copthorne Waterfront and we look forward to having you with us again soon. Warm regards

Thank you for sharing your feedback with us. We're pleased to hear that overall, you were satisfied with your stay at our hotel.We apologize for the inconvenience with the elevators due to our lift modernization works. We appreciate your understanding and hope to welcome you back soon.Warm regards

Dear StacyWe're thrilled to receive your excellent review! Providing exceptional experiences for our guests is our top priority, and we're delighted that we succeeded during your stay. Thank you for your kind review rating, and we look forward to welcoming you back for another outstanding experience at our hotel!Warm regards

Dear ThomasThanks for the wonderful review rating. We are glad to hear that you enjoyed your stay with us and we look forward to welcome you back again. Warm regards

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel and found our staff, especially Sheila at the reception, to be helpful. Providing excellent service to our guests is our top priority, and we're delighted that Sheila could assist you with a smooth electronic check-in. We look forward to welcoming you back for another fantastic stay!Warm regards

Thank you for your positive review! We're thrilled to hear that you enjoyed our great location and found it convenient for exploring the area on foot. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that you had a wonderful stay with us. We hope to welcome you back for another enjoyable visit in the future!Warm regards

Dear Kazuya Thanks for the excellent review. We are glad you enjoyed your stay with us and we look forward to welcome you back again. Warm regards

Dear SaraThanks for the review. We're delighted to hear that you enjoyed our lovely hotel and the surrounding area, with plenty of dining options within walking distance.We sincerely apologize for the inconvenience you experienced regarding your room allocation. We understand how important it is to fulfill guest preferences, and we regret that we were unable to accommodate your request for a room on a lower floor despite your multiple requests.Your feedback is valuable to us, and we will review our room allocation procedures to ensure that we better meet our guests' preferences in the future. We hope that despite this issue, you were still able to enjoy your stay with us.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more satisfying experience in the future.Warm regards

Dear SallyThanks for the review. We hope you enjoyed your stay with us at the Grand Copthorne Waterfront and we look forward to welcome you back. Warm regards

Dear RavivThanks for the excellent review. We are glad you enjoyed your stay with us and we look forward to welcome you back again. Warm regards

Dear XIAO Thanks for the excellent rating. We are glad you had a pleasant stay with us and we look forward to welcome you back. Warm regards

Dear PeterThanks for the excellent review. We are glad to hear that you enjoyed your stay with us. I am truly sorry to hear that our housekeepers missed out in replenishing towels and shower gel in your room. Our Executive Housekeeper has been notified to address this matter internally to avoid recurrence. We hope to welcome you back for a much better experience.Warm regards

Dear Ying Ju Thanks for sharing your review. We are glad to hear that you had a great stay with us.We have noted on your other comments and rest assured that the relevant department heads will be addressing them immediately for improvement. We look forward to welcome you back. Warm regards

Dear Young Sun Thanks for the excellent review rating. We are delighted to hear that you enjoyed your stay with us and we look forward to welcome you back again. Warm regardsHerlin LemanDirector of Rooms

Dear Joseph Thanks for the excellent review. We are glad to hear that you enjoyed your stay with us and we look forward to welcome you back again. Warm regards

Dear Russell Thanks for the review rating. We hope you had a pleasant stay with us and we look forward to your next visit. Warm regards

Dear Koichi Thanks for the excellent review. We are glad you had a wonderful stay with us and we look forward to welcome you back. Warm regards

Thank you for sharing your review with us. We are glad to hear that you enjoyed our location and the pool. We apologize for the shortfalls that you mentioned and rest assured that we will be addressing the areas that you have commented for immediate improvement. We look forward to welcome you back. Warm regards

Dear Allen Thanks for the excellent review. We are glad to hear that you enjoyed your stay with us and we look forward to your next visit. Warm regards

Thank you for your review. Glad to hear that you enjoyed your stay with us. We look forward to welcome you back soon. Warm regards

Dear Matt,Thank you for your feedback. We want to assure that we have taken note of your feedback and are actively working on finding a solutions to in regards to your feedback about room service Menu and hot water. Once again, we apologize for the inconvenience caused you and thank you for your understanding. Warm regardsMarilyn ChristerFront Office Manager

Dear Prasenjit,Thanks for your review 2 out of 10. Please contact me so that i can investigate further in regards to your review. Warm regardsHerlin Leman Director Of Rooms

Dear Hyunjun,Thanks for the amazing review rating.Glad you had a wonderful time with us and we look forward to welcome you back.Warm regardsHerlin Leman Director Of Rooms

Dear MiroslavThanks for sharing your wonderful review. We are glad to hear that you enjoyed your stay with us and our colleagues were able to impress you with their services. We look forward to your next stay. Warm regards

Dear SolianaWe are disappointed to read your review.We are sorry that we did not meet your expectation. Please be assured that this does not reflect our usual standard. We appreciate your feedback and will certainly be addressed to the relevant department for an immediate improvement in their processes. We hope for more opportunities to serve you again.Warm regards

Dear Mohd Shamsul,Thanks for the amazing review rating.Glad you had a wonderful time with us and we look forward to welcome you back.Warm regardsHerlin LemanDirector of Rooms

Dear Luis,Thanks for the amazing review rating.Glad you had a wonderful time with us and we look forward to welcome you back.Warm regardsHerlin Leman Director Of Rooms

Dear Daniel Glad to hear that you had an enjoyable stay with us and our colleagues were able to be of an assistance. We certainly look forward to welcome you back. Warm regards

Dear Lai Wai Thanks for the excellent review rating. We are happy to hear that you had a wonderful time with us and we look forward to your next visit. Warm regards

Dear Janice AlexandraThanks for the great review. We are glad to hear that you enjoyed our location as well as breakfast spread.We look forward to be able to welcome you back again soon. Warm regards

Dear Patrick Durban Thanks for sharing your review rating. We hope you had a pleasant stay with us and we look forward to your next stay. Warm regards

Dear Brandon Thanks for the excellent review. We are glad you enjoyed our christmas decoration, services as well as breakfast. Appreciate your recommendation and we look forward to your next stay. Warm regards

Dear Aiden We hope you had a pleasant stay with us and we look forward to welcome you back soon. Warm regards

Dear WathsalaWe are glad you had a pleasant stay with us and we look forward to your next stay. Warm regards

Dear PavithiraThanks for sharing your review. We are glad to hear that you had an amazing time with us and we certainly look forward to your next stay. Warm regards

Dear KO Thanks for sharing your review rating. We hope you had a pleasant stay with us and we look forward to your next visit. Warm regards

Dear Samantha Thanks for the review rating. We hope you had a pleasant stay with us and we look forward to welcome you back again. Warm regards

Dear Warwick Thanks for sharing your review rating. We hope you had a pleasant stay with us and we look forward to welcome you back again. Warm regards

Dear YogisHappy to hear that you had a wonderful stay with us and we look forward to your next visit. Warm regards

Dear AmaThanks for the excellent review. We are glad you had a wonderful stay with us and we look forward to your next visit. Warm regards

Dear Thanom Thanks for your great review. We are happy to learn that you enjoyed your stay with us and we look forward to welcome you back. Warm regards

Dear Rong Thanks for the review. We hope you had a pleasant stay with us and we look forward to welcome you back.Warm regards