HotelPartner, Siem Reap

"Beautiful hotel and garden. But the best about it are the people. The personnel were always friendly and helpful, they made our stay extremely enjoyable. They helped organize the trips and visits, so we could enjoy without care! Special thanks to Kanika, Sothat and Mr. Sophek !!!"

"This was the worst experience ever ! So bad that it seemed like a joke !! The hotel is not just old but neglected, from the elevator and the restaurant and the pool area till the rooms. The clean is very poorly, the room was full of ants, and on the top of that they gave us a different room with two small bed so we had to sleep in different beds in our honeymoon. Also, the facilities they offer are not available : the ski bar is out of service, the restaurant works until 3:00pm and the room service is only available until this time. Forget to have a dinner or a snack after you come from a long day in Siem reap ! Even funnier, when we wanted to watch tv to chill out we found out that the control remote was not in the room and we asked for one they said they didn’t have because they were all broken !! Moreover, the staff is not well prepared : we checked out at 3:30 am to catch a taxi to go to Tailandia (we informed the manager from the moment we arrive) and they put someone on the front desk who was sleeping at the moment we came down (also the night shift guardian was sleeping covering his head to not be disturbed)!and who didn’t even know how to use the card terminal. Furthermore we found out that our taxi was waiting for us at our previous hotel and we asked the guy to call the hotel to let them know where we were and he only pretended to call but did nothing, then we said that the hotel phones didn’t work and we almost lost our taxi which was already paid. "

"schönes, gut gelegenes Hotel. Sehr zuvorkommendes und freundliches Personal. Hervorragendes SPA-Angebot."

"Standard Zimmer mit Aussicht auf eine Wand, Frühstück sehr gut,ruhig, Essen im Restaurant ist auch gut, leider sind Massagen etwas teuer, über 15€ in der Stadt 5€, Zuwenig Pool Liegen,wenn man nachmittags kommt ist alles belegt "

"Sehr zu empfehlen! Top Lage, sehr zuvorkommendes Personal. Alle sind sehr freundlich und man fühlt sich sehr wohl. Vielen Dank! Wir kommen gerne wieder. "

"Tolle Anlage. Super sauber und das Personal ist super freundlich und immer bereit zu helfen. 30 Min kostenlose Massage inklusive war eine Überraschung "

"Sehr schönes, gut gelegenes Hotel um Ausflüge zu starten. Nettes, zuvorkommendes Personal. Große, ruhige saubere Zimmer, sehr gutes Essen zu guten Preisen im Haus, mit "Tuk Tuk" 10 Minuten zur Pub Street...Sehr zu emphelen"

"Sehr zuvorkommende Mitarbeiter in einem schönen Haus, die Zimmer sind in sehr gutem Zustand und haben eine für Kambodscha überdurchschnittliche Ausstattung. Der Pool ist ebenfalls sehr schön. Absolute Empfehlung für Siem Reap !"

"Absolute Empfehlung! Tolles 5* Hotel mit einer "Open Hearts - Open Doors" Mentalität! Toller Service, schöne Zimmer, sehr leckeres Essen! "