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„Gutes Hotel für einen Zwischenstopp “

„Good Service “

„Since we had a very late flight to New York, it was clear from the start that we wouldn't arrive at the hotel until after midnight. I had to call twice and write three emails before I got a reasonable answer. We arrived at the hotel at around 2:00 am. A very grumpy night porter first wanted the credit card to block a security deposit of $400. This is not stated anywhere, neither on the Expedia website nor on the hotel website. It was made clear to us, no credit card - no room, what's the ...

„Location“

„I enjoyed my stay.“

„The rooms are very spacious and well furnished. Everything which is needed also for longer stay (e.g. couch, chairs, etc.) is there. Hence, also suited for longer stays while working entire time from room is really ok. Staff is partially numb and appears disconnected, while others are very friendly and nice. It's an inconsistent experience. The hotel is lacking maintenance and attention to detail. In the outside area and around the property the cleanliness is lacking (e.g. garbage here an ...

„30 Minuten Wartezeit für den Check-In sind zu viel“

„Reichhaltiges, tolles Frühtücksbuffet mit frischen Früchten. Geräumige Zimmer.“

„Had to evacuate randomly. “

„Our stay was amazing. I give a huge thank you to the staff!!!! Front desk, house keep, servers in the continental breakfast, all staff that we encountered. They make you feel at home and appreciative to help. Love that!! You do not find that every where. Would most definately come back!! Rooms beautiful, property beautiful. 10 stars for sure!!“

„When I arrived the told me an 14 other people that they had no rooms for us. Then they transferred us to a partner hotel and promised we would get a refund for the first night. No refund received. Also the check-in at the partner hotel was understaffed and overwhelmed with the situation. It took 45 min wait to check in at the Hilton. Worst experience after a transatlantic flight…“

„Staff was excellent, bathroom and room were nice. The hotel would do well to replace most of the carpeting especially in the hallways. Other than that it was a pleasant space. Not quite as grand as I expected though.“

„Great rooms, wonderful service and staff, perfect location and very pet friendly. “

„Super Hotel,gerne wieder“

„Good for Business- Trevelers. “

„I had a one night stay, just to test it. On the Reception they wanted a Safety deposid. Both of my Cards didnt work. So i decided to leave. No help from staff. Expidia contacted them. No pay back. My Cards worked in the marked next door. Never again this hotel. “

„Die Suite ist sehr nett eingerichtet. Alles auf antik gemacht, ich finde die Möbel toll. Es passt alles zu dem Stil des süßen Häuschens. Der Service von Maria ist perfekt. Es wurde sofort alles erledigt, wenn man etwas gebraucht hat.“

„We loved our stay!“