Terrasse/Patio

Bewertungen von Marriott Savannah Riverfront

4 out of 5
Marriott Savannah Riverfront
100 General Mcintosh Blvd, Savannah, GA

Bewertungen

8,4

Sehr gut

1079 von insgesamt 1958 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
412 von insgesamt 1958 Gästebewertungen haben eine Bewertung von 8 - Gut" "
247 von insgesamt 1958 Gästebewertungen haben eine Bewertung von 6 - Okay" "
128 von insgesamt 1958 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
92 von insgesamt 1958 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Reinhard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gut gelegen, Historic district bequem via Riverwalk zu Fuss zu erreichen. Freundlicher, hilfsbereiter Concierge
Aufenthalt von 3 Nächten im November 2023
Antwort von Front Office Manager am 19. Nov. 2023
Dear Reinhard, Thank you for choosing Savannah Marriott Riverfront and for your positive rating. We hope you had a pleasant stay and we are thrilled to read you loved our intuitive associates and convenient location. It was our pleasure accommodating you, and we look forward to welcoming you back soon.John MaisanoFront Office Manager

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Martin, Hollywood

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Because I used Expedia to book the trip the hotel put us in a $400 per night room with an AC unit that never stopped running yet the room never cooled. The toilet tank leaked, so it automatically flushed a couple of times per hour. Since we booked through Expedia, the WiFi was not included and costs $12.95 daily. This is not the 1st time we have been treated unfairly when booking through Expedia.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von sara am 27. Mai 2024
Dear Martin, Thankyou for staying with us, we hope to see you soon

8/10 – Gut

Denise

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only thing I did not like was that everything in the whole area was overpriced. Very expensive visit. The riverfront is overrated.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sara am 27. Mai 2024
Dear Guest,Thank you for staying with us, We hope to see you soon again

4/10 – Schlecht

Danielle

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The property was in a great location. But the rooms are terrible. My first room was above a main air conditioning unit and was so loud it sounded like a jet landing. Thankfully they moved us (no balcony in this one or view) but in the new room the air conditioner cycled a lot and everytine it came on there was a massive bang that woke us up. The hotel is okay, generally, with decent amenities, but location is amazing! Worth it to get a river view and hopefully those rooms are nicer.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Shetara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Anita

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everything was perfect Wait staff were exceptional
Aufenthalt von 1 Nacht im Mai 2024
Antwort von sara am 26. Mai 2024
Dear Anita, Thankyou for staying with us, we hope to see you soon

10/10 – Hervorragend

Courtney

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Needs more sound proof. I could hear anything my neighbors were doing.
Antwort von John M. am 25. Mai 2024
Dear Courtney, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.

8/10 – Gut

Christy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
40 dollars a night to park in the hotel parking lot 👎.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von sara am 26. Mai 2024
Dear Christy Thankyou for staying with us, we hope to see you soon

10/10 – Hervorragend

Lamaudice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office Manager am 26. Mai 2024
Dear Lamaudice, Thank you for the wonderful rating for Savannah Marriott Riverfront. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.John MaisanoFront Office Manager

8/10 – Gut

Kirk

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Office Manager am 26. Mai 2024
Dear Kirk, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Savannah Marriott Riverfront. We look forward to welcoming you back on your next visit.John MaisanoFront Office Manager

10/10 – Hervorragend

Ebony N

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Great service clean rooms, older buildings
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Office Manager am 24. Mai 2024
Dear Ebony, Thank you for choosing to stay with us at Savannah Marriott Riverfront. We are glad to know you had a pleasant stay overall and that our dedicated service and clean accommodations enhanced your time with us. That said, we regret not meeting all of your expectations with the overall condition of our property and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.John MaisanoFront Office Manager

8/10 – Gut

Lou

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Waterfront
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 24. Mai 2024
Dear Lou, Thank you for the wonderful review of your recent stay at the Savannah Marriott Riverfront. We are pleased you found our location near the waterfront to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.John MaisanoFront Office Manager

10/10 – Hervorragend

Amelia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We upgraded our room to river front balcony which ended up being our favorite spot!!! It was an amazing stay! We highly recommend Chris who helped us plan all our excursions! He was so sweet! All Staff was very nice!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Amelia, It was our pleasure to welcome you to the Savannah Marriott Riverfront. We are thrilled that your experience was perfect from beginning to end, and we appreciate you mentioning how much you enjoyed our accommodations with the views of the Savannah Riverfront. It is great to know that our associates made your stay more comfortable. Making our guests feel at home is what we love to do, and we will enjoy passing along your kind compliments to Chris. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon.Sincerely,Doris DiazGeneral Manager

10/10 – Hervorragend

Lalinda

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed here many years ago as a teen w family. I t was quiet in the hotel and the bar area looked nice. I like the huge open area w glass ceiling. Easy to walk right out the back to the river down to the shopping. I noticed fire pit tables out back which were cool too. Our room was really nice and we had an upgraded view on the river which was pretty w a balcony. I was not told until check out the next day about a $40 parking fee which should have been mentioned upon check in. Other than that, our stay was really great.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von John M. am 17. Mai 2024
Dear Lalinda,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest while visiting the low country. Have a safe trip to your next destination.

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Located on the Savannah River with a nice walking area and a place to sit and enjoy the best cup of coffee that I have had at any hotel. I definitely will stay here again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John M. am 17. Mai 2024
Dear Gary, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in Savannah.

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Office Manager am 15. Mai 2024
Dear Lisa, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Savannah Marriott Riverfront. We look forward to your return and wish you all the best with your future travels.John Maisano,Front Office Manager

8/10 – Gut

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von John M. am 18. Mai 2024
Dear Susan, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.

6/10 – Okay

Eric

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
The property has construction around the location making some of the sidewalks unusable. The staff were friendly but they failed to deliver some flowers to a mom for Mother’s Day, and had two days to do so; the flowers were delivered Friday, and we checked out on Sunday. The staff attempted once to deliver the flowers, no note, no send attempt.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Marriott Savannah Riverfront am 12. Mai 2024
Dear Eric,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.

8/10 – Gut

Aimee

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The staff is fantastic! Great location, fun to see the ships. Food options in the hotel are a bit lacking and the air freshener is awful. Too powerful and in all areas of the hotel. But otherwise, great hotel.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front Office Manager am 12. Mai 2024
Dear Aimee, Thank you for staying at Savannah Marriott Riverfront and for your feedback. We are pleased your overall stay was pleasant and that you enjoyed our ideal location, stunning views, and dedicated associates. That said, we are sorry for not meeting your expectations with the food choices. We always appreciate hearing from our guests and learning what would enhance their visit. Although we always intend to provide our guests with a pleasing environment, we genuinely apologize that the fragrance on our property was too strong for you. We have taken note of your feedback, and we will be shared it with the appropriate individuals. It was a pleasure having you as our guest, and we hope to see you again on your next visit to Savannah.John Maisano,Front Office Manager

6/10 – Okay

Sherry

Geschäftlich gereist
Gut: Personal & Service
The property offered free ferry service to the convention center and was very walkable to shopping and dining.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front Office Manager am 15. Mai 2024
Dear Sherry, Thank you for staying with us and sharing your feedback. We agree that our location does not get any better, with excellent shopping and dining right outside our doors. We are also glad our complimentary ferry service was an added convenience to you. However, we regret if any issue that kept it from being perfect. It was a pleasure hosting you, and we hope to see you again soon. John Maisano,Front Office Manager

4/10 – Schlecht

Gwen

Mit dem Partner gereist
Did not receive the riverfront room that was requested when booked. The room we got was next to construction and we were woken each morning by 7am with construction noises constant.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von John M. am 8. Mai 2024
Dear Gwen, Thank you for choosing the Marriott Savannah Riverfront. I am sorry to hear of the challenges experienced during your stay. Your comments and challenges have been shared with our team to improve the services provided to our guests.

6/10 – Okay

Debra

Mit einer Gruppe gereist
Gut: Personal & Service
Enjoyed that it was close enough to everything for walking that we needed.. Disappointed in the cleanliness. The carpet by the bed was damaged like it was burnt. The real disappointment was in the shower area. There was bold in the tiles there was mould on the bottom as if the cleaners just open the door and clean but then don't shut the door. For the cost of the stay there should be no mold. I took pictures if you decide you want to reach out.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John M. am 7. Mai 2024
Dear Debra, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.

8/10 – Gut

Laketa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only problem I had which was major was the hotel had an event and no proper parking. As a guest I was inconvenienced but charged me $40 a day to park 😡
Aufenthalt von 2 Nächten im Mai 2024
Antwort von John M. am 7. Mai 2024
Dear Laketa, Thank you for choosing the Marriott Savannah Riverfront. Have a safe journey home.

6/10 – Okay

Vanda

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
WiFi wasn’t good and communication wasn’t good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Office Manager am 6. Mai 2024
Dear Vanda, Thank you for sharing your feedback. We apologize for the issues you had with the internet and communication during your stay. We will address this with appropriate individuals to improve our guest experience. We regret the inconvenience this caused and are grateful for your patience. Again, We appreciate your valuable input. We do hope you will stay with us another time so we can provide you with a much more enjoyable experience.John Maisano,Front Office Manager

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a very comfortable hotel in a convenient and scenic location with easy access to the historic old town part of Savannah and the shopping and dining on River Street
Aufenthalt von 2 Nächten im April 2024
Antwort von John M. am 5. Mai 2024
Dear James, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.

10/10 – Hervorragend

Shanteria

Aufenthalt von 1 Nacht im Mai 2024
Antwort von John M. am 24. Mai 2024
Dear Shanteria, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.

10/10 – Hervorragend

Fatima

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
This is a 3 star hotel in. A good location. They did not provide water and basic customer service was lacking. It was clean but the view was all that I liked about this hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von John M. am 30. Apr. 2024
Dear Fatima, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.

10/10 – Hervorragend

Krista Farmakis

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely experience that we will definitely do again!
Aufenthalt von 1 Nacht im April 2024
Antwort von John M. am 29. Apr. 2024
Dear Krista, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.

10/10 – Hervorragend

Terry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room keys always took a couple of tries for both the door and the parking gates. It should work the first time. Otherwise, everything was good.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Office Manager am 29. Apr. 2024
Dear Terry, Thank you for choosing Savannah Marriott Riverfront and for your high rating. We are pleased your overall stay was pleasant, except for the issues you encountered with the keys. Your feedback is valuable, and we apologize for any inconvenience this may have caused. We take this matter seriously and will look into this further to prevent similar situations in the future. Your comfort is our priority, and we hope you'll consider staying with us again for a more trouble-free experience.John Maisano,Front Office Manager

10/10 – Hervorragend

Larry J.

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sometimes you have to endure progress (construction). All in all, the room, hotel location, dining and site seeing was great.
Aufenthalt von 3 Nächten im April 2024
Antwort von John M. am 29. Apr. 2024
Dear Larry, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next adventure in the low country.

10/10 – Hervorragend

john, rockaway park

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walking distance from downtown Savannah spacious rooms ! Only bad thing was fee for parking I should have researched more !
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Office Manager am 28. Apr. 2024
Dear John, Thank you for being our guest and sharing your feedback. We are pleased our convenient location and spacious accommodations worked well for you and made your stay more enjoyable. However, we regret that the parking fee came as a surprise during your visit. In the interest of transparency, we keep our website current with updated information and pricing so guests can see our parking rates before booking with us. It was a pleasure hosting you at Savannah Marriott Riverfront, and we look forward to seeing you again soon. John Maisano,Front Office Manager

10/10 – Hervorragend

Rosario

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 28. Apr. 2024
Dear Rosario, We are thrilled you had an excellent stay at Savannah Marriott Riverfront, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.John Maisano,Front Office Manager

8/10 – Gut

David Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Had a wonderful time staying, only inconvenient thing i found is the website says free continental breakfast but that isnt true. And the breakfast restaurant didn't have much of a menu.
Aufenthalt von 7 Nächten im April 2024
Antwort von Front Office Manager am 25. Apr. 2024
Dear Mr. Andrew, Thank you for choosing Savannah Marriott Riverfront and for your high rating. We are pleased your overall stay was pleasant; however, we are sorry for not meeting all of your expectations with the breakfast. We will share your feedback with appropriate individuals to enhance our guest experience. Furthermore, we regret any discrepancies with third-party websites for property. We appreciate you bringing this to our attention and for your patience. It was a pleasure hosting you, and we hope to see you again soon. John Maisano,Front Office Manager

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
River View Room. Extremely clean. Friendly Staff under the auspices of Director of Op’s… Brian Guy. Splendid Service!
Aufenthalt von 2 Nächten im April 2024
Antwort von John M. am 23. Apr. 2024
Dear Thomas,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest.

10/10 – Hervorragend

Dustin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you to front desk for upgrading our room to a balcony room for my wife and I first anniversary
Aufenthalt von 2 Nächten im April 2024
Antwort von John M. am 23. Apr. 2024
Dear Dustin,It was a pleasure having you as our guest at the Marriott Savannah Riverfront. We look forward to your next adventure in Savannah.

6/10 – Okay

Dale

Mit dem Partner gereist
Parking was to much 40.00 dollars a day
Aufenthalt von 3 Nächten im April 2024
Antwort von John M. am 21. Apr. 2024
Dear Dale,Thank you for choosing the Marriott Savannah Riverfront.

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Awesome place
Aufenthalt von 2 Nächten im April 2024
Antwort von John M. am 21. Apr. 2024
Dear Anthony, Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and look forward to your next trip .

10/10 – Hervorragend

Arjun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Januar 2024
Antwort von John M. am 20. Apr. 2024
Dear Arjun,Thank you for choosing the Marriott Savannah Riverfront. It was a pleasure having you as our guest and we look forward to your next adventure in Savannah.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 1 Nacht im April 2024
Antwort von John M. am 21. Mai 2024
Dear David, Thank you for staying at the Marriott Savannah Riverfront while visiting the low country. It was a pleasure having you as our guest and look forward to your next adventure in Savannah.

6/10 – Okay

Rosalyn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
I did not like how it was unknown fees when we arrived. We were only supposed to pay two dollars but had to pay a hundred more.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Office Manager am 18. Apr. 2024
Dear Rosalyn, Thank you for sharing your experience of your recent stay at our hotel. We truly regret your disappointment with our incidental hold and any inconvenience this caused you while here. We understand your frustrations if this came as a surprise to you. We hope the rest of your time with us was pleasant. Thank you once again; we hope you will visit us the next time you are in our area.John MaisanoFront Office Manager

8/10 – Gut

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We did have a cold late night meal. Since the food was cold, the hotel gave it to us free after complaint.
Aufenthalt von 2 Nächten im April 2024
Antwort von John M. am 16. Apr. 2024
Dear Robert,Thank you for taking the time to provide feedback in-regards to your recent stay at the Marriott Savannah Riverfront. It was a pleasure having you as our guest and your comments and concerns have been shared with our team.

8/10 – Gut

Ana

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 6. Mai 2024
Dear Ana, Thank you for the kind rating for Savannah Marriott Riverfront! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.John Maisano,Front Office Manager

6/10 – Okay

Robert

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Close to Waving Girl for Ferry.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Office Manager am 15. Apr. 2024
Dear Robert, Thank you for staying with us and sharing your feedback. We hope your overall stay was pleasant and love knowing you enjoyed our convenient location. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.John Maisano,Front Office Manager

8/10 – Gut

Marvin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn’t like that parking was extra.
Aufenthalt von 5 Nächten im April 2024
Antwort von Front Office Manager am 14. Apr. 2024
Dear Marvin, Thank you for being our guest and for taking the time to write your review of Savannah Marriott Riverfront. We appreciate both your positive feedback as well as hearing the things you would change. We regret your disappointment with the parking fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. John MaisanoFront Office Manager

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 3. Mai 2024
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Savannah Marriott Riverfront; we hope to see you again soon. John MaisanoFront Office Manager

10/10 – Hervorragend

John, Helena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was great.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Office Manager am 13. Apr. 2024
Dear John, Thank you for choosing the Savannah Marriott Riverfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we are pleased that you had an enjoyable stay. It was our pleasure accommodating you, and we look forward to providing you with another outstanding stay.John MaisanoFront Office Manager

6/10 – Okay

Dan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Was given an adjoining room. Constant yelling next door meant we could EVERY SINGLE WORD. Same with movie dialogue on their TV. If I had known better I would have requested a room without the adjoining door. No free breakfast. Pool wasn’t yet heated. Staff were good.
Aufenthalt von 4 Nächten im April 2024
Antwort von Front Office Manager am 11. Apr. 2024
Dear Dan, Thank you for sharing your honest feedback. We pride ourselves on delivering a pleasant hotel experience; therefore, we apologize for the noise issues you experienced. In the future, please know that our front desk is staffed around the clock and is always happy to address anything that will make your stay more comfortable. Furthermore, we have noted your comments regarding the pool temperature, and we will share them appropriately to improve our guest experience. We also regret not meeting your expectations with the breakfast options and appreciate your feedback. On a positive note, we are glad you were impressed with our friendly associates. Thank you once more for being our guest, and we do hope you will stay with us another time so we can provide you with a much more satisfying experience.John Maisano,Front Office Manager

10/10 – Hervorragend

Frank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great assistance from staff. All very friendly.
Aufenthalt von 3 Nächten im April 2024
Antwort von Sara am 9. Apr. 2024
Thankyou for you valuable feedback.We are glad you enjoyed your time at the hotel.

10/10 – Hervorragend

Diskin

Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 26. Apr. 2024
Dear Diskin, It means a lot to hear you loved everything about your stay! We strive to make every guest's experience special at Savannah Marriott Riverfront, and we can't wait to welcome you back.John Maisano,Front Office Manager