Eingangsbereich

Bewertungen von Hotel AJ Gran Alacant

4 out of 5
Hotel AJ Gran Alacant
Av de Finlandia , Urb Gran Alacant, 15, Santa Pola, Alicante

Bewertungen

9,4

Außergewöhnlich

275 von insgesamt 402 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
106 von insgesamt 402 Gästebewertungen haben eine Bewertung von 8 - Gut" "
14 von insgesamt 402 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 402 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 402 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

8,8/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft ist super ruhig und sehr sauber. Die Zimmer sind wunderbar ausgestattet und das Bad lässt nicht zu wünschen übrig. Das Frühstück war reichhaltig und sehr lecker. Ein Highlight war der Pool auf dem Dach, der sehr schön und sauber war. Wir würden definitiv wiederkommen!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Quality dept am 20. Mai 2024
Dear Philip, Thank you very much for your beautiful and motivating words. You are very kind!!Nothing makes us happier than knowing the satisfaction of our guests. Please come back soon. We look forward to seeing you with open arms...Warm regards,Quality dept.AJ Gran Alacant

6/10 – Okay

Sarah

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Leider ist das Hotel nicht besonders gut gedämmt. Daher bekommt man sehr viel von den Nachbarn und der Straße mit. Jedoch ist es, gerade wenn man sehr spät in Alicante landet, eine sehr gute und schnell erreichbare Unterkunft. Mehr als eine Nacht würde ich jedoch nicht enpfehlen. Bedauerlicherweise war unsere Tür defekt (die Tür konnte nicht geschlossen werden)jedoch wurde dies nur entschuldigt. Ein Rabatt oder ein anderes Zimmer wurde uns nicht angeboten. Trotzdem war das Hotel sehr sauber. Zudem verfügt es über eine Tiefgarage, welche man für einen kleinen Betrag nach buchen kann.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Quality dept am 15. Mai 2024
Dear Sarah,First of all, thank you very much for your trust in our hotel choosing us during your stay in Santa Pola.We are delighted to hear that you thought the cleanliness of the hotel was correct because this point is very important to us. We regret, however, that you were unable to get enough rest because of the noise. We'll find out why your door couldn't be fixed. We always offer a change of room in the event of a breakdown, but if it was not done, we assure you that it was due to the unavailability of rooms due to the hotel being with high occupancy. In any case, we apologize for the inconvenience and we hope to be lucky enough to see you again with us soon. Receive a warm greeting,Quality departmentAJ Gran Alacant

10/10 – Hervorragend

Ulrike

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Quality dept am 23. Jan. 2024
Thank you very much Ulrike, for this amazing value of your experience with us and, of course, for your trust choosing us during your stay in Santa Pola.We hope to see you soon!!Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Ulrike

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Quality dept am 19. Jan. 2024
Dear Ulrike,We are glad to know that you have enjoyed your stay with us. Thank you for your trust and your time sharing your value of your experience in AJ Gran Alacant.Please, return to visit us very soon.Best regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

berto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome
Very good, but breakfast basic, rooms super tied and comfortable beds
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Quality dept am 16. Jan. 2024
Dear Berto,Thank you very much for taking your time to share your experience in our hotel. We are very happy that you have enjoyed it!! We take note of all your comments too to improve our service the next time you 'll visit us. Enjoy a nice day. Warm regards from Santa Pola!!Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Lina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was wonderful. Thank you!
Aufenthalt von 1 Nacht im April 2023
Antwort von Quality dept am 12. Juni 2023
Thank you to you Lina for your trust in our hotel during your stay in Santa Pola and, of course, for this motivatiing value!!Nice summer!! Warm regards,Quality dept.AJ Hoteles

8/10 – Gut

Olga

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel sieht sehr gepflegt aus. Es scheint mir nur, dass es kein 4* Hotel ist, weil einige Sachen nicht dabei waren. Ansonsten ist echt gut.
Aufenthalt von 4 Nächten im April 2023

10/10 – Hervorragend

Inessa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Maria Gabriele

Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Andreas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es hat alles super geklappt und ist sauber und perfekt!!
Aufenthalt von 3 Nächten im Mai 2022

8/10 – Gut

Frank

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2022

10/10 – Hervorragend

Marcelo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
E X C E L E N T E
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Quality dept am 27. Mai 2024
Estimado Marcelo,Muchas gracias por su maravillosa valoración de su experiencia con nosotros. Nada nos hace más felices que saber que la confianza depositada por usted a la hora de elegirnos, ha sido recompensada.Por favor, vuelva pronto. Le esperamos con los brazos abiertos.Reciba un afectuoso saludo de todo el equipo del hotel,Dpto. de CalidadAJ Gran Alacant

10/10 – Hervorragend

Helen

Gut: Zustand der Unterkunft
I had to book as a last minute emergency when my friends flight from another country was cancelled and I needed somewhere near Alicante airport. I booked online and paid a great price. The hotel is super clean and lovely staff and welcome.Highly recommended!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Quality dept am 15. Mai 2024
Dear Helen,We are glad to know that you have enjoyed your stay with us. Thank you so much for sharing it!! and, of course, for recommending us... Nothing makes us happier!We hope that your friends were finally able to travel and meet you again to enjoy a few happy days together.Please, come back soon. Kind regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Nosakhare Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fantastic
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Quality dept am 15. Mai 2024
Dear Nosakhare,Thank you so much for this good value of your stay in AJ Gran Alacant.We hope to see you soon!! Enjoy a nice day.Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Tracy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed after arriving late on a flight, ideal location
Aufenthalt von 1 Nacht im April 2024
Antwort von Quality dept am 2. Mai 2024
Dear Tracy,What an excellent and motivating score... Thank you very much, from the bottom of our heart!Nothing makes us happier than knowing that our guests have enjoyed a beautiful stay in this, their home in Santa Pola.We hope you will come back to visit us soon. We look forward to seeing you!Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Ann

Aufenthalt von 4 Nächten im April 2024
Antwort von Quality dept am 15. Mai 2024
How nice and motivating is your value of your experience with us... THANK YOU SO MUCH ANN!!! You are very kind.We are looking forward to see you soon.Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good dining
Aufenthalt von 7 Nächten im März 2024
Antwort von Quality dept am 2. Apr. 2024
Dear Paul,What a joy to hear that you enjoyed your experience at our hotel! Thank you very much for your excellent review, which encourages us to continue working hard. We shared his words with our food & beverage department.Please come back soon. We look forward to seeing you.Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Johannes

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 3 Nächten im März 2024
Antwort von Quality dept am 25. März 2024
Dear Johannes,Thank you so much for this excelent value of your experience with us... you are very kind!!We hope to see you soon again.Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super comfortable bed. Excellent stay in junior suite
Aufenthalt von 1 Nacht im März 2024
Antwort von Quality dept am 21. März 2024
Dear Helen,Thank you so much for this motivating value of your stay with us!! you are very kind...We are glad to know that you enjoyed a confortable experience in AJ Gran Alacant and we would love to receive you again and we hope it will be soon!Thank you again and receive our warmest regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Simon

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient for Alicante Airport by car. Pleasant stay. Great breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Quality dept am 12. März 2024
Dear Simon,What a joy to know your satisfaction... Thank you so much for sharing it!! And of course, for trusting us during your visit to this beautiful town. Hopefully we'll see you here again soon.Kind regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Glenn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modern hotel. Friendly and profesional staff. A bit basic for a 4 star hotel but well placed for the shops and bars of Gran Alacant and I would stay there again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Quality dept am 12. März 2024
Thank you, Glenn, for your trust and good value of your stay with us. What motivates us the most is that you liked the service offered by our staff. You are very kind to mention it!Please, come back very soon and don't hesitate to contact us if you need anything else.Enjoy a nice day. Kind regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Elisabeth

Gut: Sauberkeit und Zustand der Unterkunft
Et fint hotel til prisen med moderne, rene værelser og stor altan. En del støj fra vejen…men bestemt et hotel der kan anbefales.
Aufenthalt von 1 Nacht im März 2024
Antwort von Quality dept am 12. März 2024
Dear Elisabeth,Thank you very much for your support in recommending our establishment to other travellers. You are very kind!We look forward to seeing you again soon with us.Warm regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Mohammad

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This is a perfect place if you have a car to travel around within 10-20 minutes, receptionists not as professionals as must be according to my previous visited in the same hotel, just a little smile will change the world. Thank you to AJ hotel and the team
Aufenthalt von 2 Nächten im März 2024
Antwort von Quality dept am 6. März 2024
Dear Mohammad,We are very happy to hear that you generally enjoyed your stay with us. We regret that this time there was some things for improvement. Of course, we take good note of this and assure you that we will work to ensure that it does not happen again. For us, our guests come first and we are grateful that you have trusted us twice. Please visit us again soon. We will be happy to welcome you with open arms. And in Santa Pola and its surroundings there are many beautiful places to discover!Thank you very much for your trust and kindness. Receive our warmest greetings,Quality dept.AJ Gran Alacant

2/10 – Ungenügend

Dej

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
BEWARE: The good: There are supermarkets and dining places nearby standard rooms and decent sized balcony The bad: There was hair in the shower from the past occupant. Hotel room was very low hygiene. Paid for breakfast for one day and it was cold, they do not bother to refresh food after some time. Though there is a toaster there We were provided false promises about the facilities that were available. It was always difficult to get a straight forward answer from them Was not treated with respect regarding queries; perhaps because i am of colour. It is not welcoming. Tried to send a complaints email and it was blatantly ignored. Prior to my stay there were no communication issues. This hotel takes no accountability. Conclusion: Bad hygiene, poor communication and dismissive approach. I will not be staying here again. (from the UK)
Antwort von Quality dept am 7. März 2024
Good morning Mr. Dej,We regret that your stay at our hotel has not been to your liking and we take note of your suggestions to analyze and establish the appropriate improvement actions for future occasions.Unfortunately, we are not able to meet all the demands of our guests. In your case, you asked us from the beginning to offer you free wine, flowers, breakfasts or dinners because it was the birthday (the week before the stay) of one of you and, respecting the protocol that we have established for the birthdays of our guests (always during the stay), we could not meet your request, but we offered you complimentary chocolates accompanying the wine, which you dismissed when you knew the price of it. Nothing makes us happier than celebrating our guests' big day by offering them a complimentary gift, but, out of deference to the rest, we must respect the same conditions for everyone.We remain at your disposal to clarify any questions or comments you may have.Thank you very much for your time and best regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Gunnlaugur M.

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 21. März 2024
Thank you Gunnlaugur M. for your trust and good value of your stay in AJ Gran Alacant.Please, come back soon! Kind regards,Quality dept.AJ Gran Aalacant

10/10 – Hervorragend

David

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely fantastic hotel but English breakfast not good
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Quality dept am 1. März 2024
Dear David,Thank you for your kind words and excelent value of your stay in AJ Gran Alacant. We take good note about your comment of the breakfast. Thank you too because it helps us to improve. We are going to check the composition.Please, come back very soon. Kind regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

luciano

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 26. Feb. 2024
Estimado Luciano,Muchísimas gracias por este fabuloso 10 que tanto nos motiva.Nos alegra enormemente saber que disfrutó de su estancia en nuestro hotel y esperamos que se haya quedado con ganas de volver pronto. Le esperamos con los brazos abiertos.Reciba nuestro más afectuoso saludo,Dpto. de CalidadAJ Gran Alacant

10/10 – Hervorragend

Jean

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 26. Feb. 2024
Dear Jean, thank you so much for your kind value of your experience with us!! we are very glad to know about your satisfaction.We are looking forward to see you soon.Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Josephine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel definitely a 5 stars very affordable and but excellent very modern new and best of all very clean and staff are excellent to deal with. The only thing missing was hair conditioner in their shower everything else were there. I recommend this place and I look forward to going back JAM
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 26. Feb. 2024
Dear Josephine,How wonderful is to know about your satisfaction!! It's the most motivating thing... THANK YOU VERY MUCH and, of course, for your trust in our hotel during your stay in Santa Pola.Please, come back soon.Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

6/10 – Okay

Zoe

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Economy basic hotel
You get what you pay for a cheap economy hotel with very little to offer Close to airport. But basic breakfast typical free Spanish offerings. But like I said you get what you pay for and nothing else.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 26. Feb. 2024
Dear Zoe,Although we do our best to ensure that our guests fully enjoy their stay with us, we regret that we did not achieve full satisfaction in your case. We would have loved to.Please give us a second chance if you come back to Santa Pola, we are sure your perception will be better.Thank you very much for your trust and for sharing your impressions. They are of great help to us to continue moving forward and improving.Kind regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Andres

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Quality dept am 21. Feb. 2024
Buenos días Andrés y muchísimas gracias por este fabuloso 10, que tanto nos motiva!!Nos alegra mucho saber que disfrutó de su experiencia en nuestro hotel. Ojalá se haya quedado con ganas de más y volvamos a verle de nuevo con nosotros. Nos haría muy felices.Gracias de nuevo por su amabilidad y confianza y reciba nuestro más afectuoso saludo,Dpto de CalidadAJ Gran Alacant

10/10 – Hervorragend

Andres

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 20. Feb. 2024
Estimado Andrés,Muchísimas gracias por otorgarnos tan fabulosa nota. No se puede imaginar lo felices que nos hace el saber que ha disfrutado de su estancia con nosotros. Es lo más gratificante y motivador, sin lugar a dudas.Seguiremos trabajando y esforzándonos para hacerlo cada vez mejor.Le esperamos con los brazos abiertos para futuras visitas.Un cariñoso saludo,Dpto. de CalidadAJ Gran Alacant

10/10 – Hervorragend

Jo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Quality dept am 20. Feb. 2024
Dear Jo,What a great new to kknow about your satisfaction... thank you very much!! It's the most motivating thing to us.Please, come back soon :)Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Ana beatriz

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 20. Feb. 2024
Muchísimas gracias, Ana Beatriz, por haberse alojado con nosotros durante su visita a Santa Pola.Nos alegra saber que, en líneas generales, disfrutó de su estancia y esperamos que se haya quedado con ganas de repetir pronto. La esperamos con los brazos abiertos!!Un cariñoso saludo,Dpto. de CalidadAJ Gran Alacant

8/10 – Gut

Clotilde

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Quality dept am 20. Feb. 2024
Estimada Clotilde,Muchas gracias por su confianza a la hora de elegirnos durante su estancia en Santa Pola y, como no, por compartir la valoración de su estancia en esta, su casa.Ojalá tengamos la suerte de tenerla pronto de vuelta. Reciba un afectuoso saludo de todo el equipo que integramos el AJ Gran Alacant,Dpto. de Calidad

8/10 – Gut

Thomas

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Övernattade en natt i väntan på flyg. Inget att anmärka på. Lite tråkigt område
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 19. Feb. 2024
Dear Thomas,Thank you very much for your trust in choosing us and for your time in sharing your opinion with other travelers.The next time you visit us, please do not hesitate to ask us about places of interest in the area. There are many and very beautiful ones. We will be happy to recommend beautiful beaches and charming towns very close to the hotel.Please come back soon. We are waiting for you!Kind regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Urban

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 19. Feb. 2024
Dear Urban, thank you so much for this super score!! it's very motivating... you have made our day!!The best thing for us is to know about the satisfaction of our guests. We are looking forward to see you soon here, with us.Warm regards,Quality deptAJ Gran Alacant

10/10 – Hervorragend

Séverine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Quality dept am 19. Feb. 2024
Dear Séverine,Thank you very much for this great 10!! it's so wonderful start the week like this, because the satisfaction of our guests is our reason of being.It has been a pleasure to have you with us. Please, come back soon.Enjoy a nice day. Kind regards!!Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Patricia

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Quality dept am 16. Feb. 2024
Thank you very much patricia for this wonderful 10!!We are very glad to know about your satisfaction :)Hope to see you soon. Kind regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Patrik

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was quite amazing found to go somewhere nearby of airport. Not sure is but definitely works for that type of staying also. Theres so many mercadonas, restaurants etc its easy to live there. Exploring wasnt too bad couple minutes with bus or taxi you get alot too see. Very good value for money and great reception lady
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Quality dept am 12. Feb. 2024
Dear Patrik, We are so glad to hear that you enjoyed your stay and this beautiful area. And most of all, what we like most to know is that the friendliness of our staff was to your liking.We look forward to seeing you here again soon. It is always an honor for us to have such friendly customers.Kind regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Hayo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Quality dept am 12. Feb. 2024
Dear Hayo,Thank you so much for this superb value of your experience with us...it's so motivating!! We are very glad to know it and hope to see you here very soon.Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
8 out of 10
Could have cleaned the around the shower tray better but other than that everything else was good.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Quality dept am 12. Feb. 2024
Dear Anonymous,First of all, thank you very much for your trust choosing us and kindness sharing your time giving us your feedback about your experience in this, your home in Santa Pola.Could have cleaned the around the shower tray better but other than that everything else was good.Hope to see you soon. Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Ole Andreas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Quality dept am 1. Feb. 2024
Dear Ole Andreas,How great is to know about your satisfaction!!! Thank you so much for your trust choosing us and for sharing your value.We hope to see you soon here. Enjoy a nice day!! Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Conchi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Habitación muy comoda
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Quality dept am 29. Jan. 2024
Estimada Conchi,¡Nos alegra muchísimo saber que disfrutó de la comodidad de su habitación! el confort de nuestros huéspedes es un pilar básico para nosotros. Muchísimas gracias por hacérnoslo saber y, por supuesto, por su confianza a la hora de elegirnos durante su estancia en Santa Pola.Ojalá se haya quedado con ganas de volver y la tengamos de nuevo en esta, su casa.Mientras tanto, le enviamos nuestro más cariñoso saludo. Un abrazo,Dpto. de CalidadAJ Gran Alacant

10/10 – Hervorragend

ashley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here as a base for travelling to Quesada and Guardamar del Segura. Hotel is absolutely stunning , spotless throughout and rooms were of a generous size. Breakfast was included and had everything you could ask for from continental to full English cooked with fruits , yogurts , cakes , pancakes etc. Spoilt for choice really. Evening meals were also of excellent quality and relatively well priced for a hotel of this quality. Spa was also fantastically luxurious. All the staff were lovely and helpful especially the reception and bar staff. Loved our 6 night stay and we will for sure be back 😍
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Quality dept am 26. Jan. 2024
Dear Ashley,How wonderful to read your loving and kind comment about your experience with us!! Thank you very much for that. It makes us very happy to know that you enjoyed your stay and that both the attention of our staff and the breakfast and other services were to your satisfaction.Hopefully you'll be looking forward to coming back soon! We look forward to seeing you with open arms.Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Karl

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing value. Lovely luxurious rooms with fridge safe and balcony, and great shower.. Nice toiletries, and a bonus is that it has a pool too. Highly recommend this hotel.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Quality dept am 23. Jan. 2024
Dear Karl,What wonderful news to know that you enjoyed your stay at our hotel!! Thank you very much.We hope to see very soon. Kind regards!!Quality dept.AJ Gran Alacant

8/10 – Gut

Ian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Quality dept am 17. Jan. 2024
Dear Ian,Thank you so much for your trust and kind value of your stay with us.We hope to see again very soon.Warm regards,Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Barry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Quality dept am 16. Jan. 2024
Thank you very much Barry for your kind value of your stay in AJ Gran Alacant!!Please, come back very soon. We hope to see you again here with us...Kind regards!!Quality dept.AJ Gran Alacant

10/10 – Hervorragend

Jonny

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Quality dept am 16. Jan. 2024
Dear Jonny,Thank you so much for this superb value of your stay with us!! it's so motivating to know about your satisfaction... We hope to see you here again very soon.Have a nice day :) Warm regards,Quality dept.AJ Gran Alacant

8/10 – Gut

Malcolm

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good location and clean.only downside no tea making facilities.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Quality dept am 16. Jan. 2024
Dear Malcom,Thank you very much for your trust in our hotel during your stay in Santa Pola some days ago and, of course, for your good value of your experience and your comments helping us to improve. We take note of all of them.We hope to see you soon. Enjoy a nice day. Warm regards,Quality dept.AJ Gran Alacant