Dear Ursula,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,The Aqua Pacific Hotel Management

Dear Bruce,We're pleased to hear that our hotel's proximity to the boardwalk was convenient for you! We aim to provide our guests with easy access to all the attractions Santa Cruz has to offer. Should you choose to visit again, we hope to make your stay more enjoyable. Thank you for your feedback!Thank You,The Aqua Pacific Hotel Management

Dear Logan,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the The Aqua Pacific Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our The Aqua Pacific Hotel hotel soon!Thank You,The Aqua Pacific Hotel Management

Dear Leon,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,The Aqua Pacific Hotel Management

Dear Marc,We're thrilled to hear that you enjoyed your stay in our renovated room and experienced the dedication of our staff! Providing our guests with comfortable and updated accommodations is essential to us, and we're glad you found our room to your liking. Our team works hard to ensure that every guest feels welcomed and cared for, so it's great to know their efforts made a positive impression on you. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for another great stay soon!Thank You,The Aqua Pacific Hotel Management

Dear Stacey,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,The Aqua Pacific Hotel Management

Dear Carlos,Thank you for the glowing recommendation! We're thrilled to hear that you had a great stay with us and found our hotel convenient for a quick stay and close to the boardwalk. It's great knowing you felt safe parking your vehicle with us. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!Thank You,The Aqua Pacific Hotel Management

Dear Jessica,We're glad to hear that you found our staff friendly and that the check-in process was simple. However, we apologize for the discrepancy in the price and any inconvenience caused by the odor in your room. Providing a clean and comfortable environment is important to us, and we're sorry that we fell short of your expectations in this regard. We'll address the issue with the sink odor promptly to ensure it doesn't happen again in the future. Additionally, we apologize for the oversight with the extra towels and any inconvenience it caused. Your feedback is valuable to us, and we'll use it to make improvements. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Thank You,The Aqua Pacific Hotel Management

Dear Michael,Thank you for your feedback. We're glad to hear that you found our hotel to be very convenient, despite the limited services. Providing a convenient stay for our guests is important to us, and we're pleased that we met your needs in that regard. If there's anything specific you feel we could improve upon to enhance your experience, please let us know. We value your input and hope to welcome you back for another convenient stay in the future.Thank You,The Aqua Pacific Hotel Management

Dear Natalya,We apologize for any inconvenience caused by the closure of our indoor pool during your stay. We understand how disappointing this must have been, especially if you specifically booked our property for this amenity. Please know that the closure was likely due to maintenance or unforeseen circumstances, and we regret any inconvenience it may have caused you.If you would like to discuss your experience further or if there's anything else we can do to make it right, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for your understanding.Thank You,The Aqua Pacific Hotel Management

Dear Kayla,Thank you so much for your loyalty and for choosing to stay with us during your visits to Santa Cruz! We're thrilled you've had consistently positive experiences with us, from our kind and helpful staff to our quiet, clean rooms and comfortable beds. Your satisfaction is our priority, and we're delighted to have earned your trust as your preferred accommodation in the area. We look forward to welcoming you back for many more enjoyable stays in the future!Thank You,The Aqua Pacific Hotel Management

Dear Ravi,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in The Aqua Pacific Hotel many more times.Thank You,The Aqua Pacific Hotel Management

Dear Silvia,We are truly sorry to hear about your negative experience with us. It's unacceptable that you encountered difficulties with your reservation and received poor customer service during your stay. We apologize for any inconvenience and frustration this may have caused you.Please know that we take your feedback seriously, and we will address the issues you've raised with our team to ensure that they are resolved promptly and that similar incidents do not occur in the future.Regarding your refund, we will expedite the process to ensure that it is issued as soon as possible. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly.We sincerely apologize for failing to meet your expectations and for any inconvenience this may have caused you. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely,The Aqua Pacific Hotel Management

Dear Leslie,We're thrilled to hear that you had a perfect stay with us! We aim to provide a comfortable mattress, safe parking, and seamless check-in experience. We're delighted that you found our hotel affordable, convenient, and worth booking again. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent stay in the future! If there's anything else we can do to make your next visit even better, please let us know.Thank You,The Aqua Pacific Hotel Management

Dear William,We're genuinely sorry to hear about the issues you encountered during your stay. It's unacceptable for our guests to experience problems such as ants, a small washroom, broken window blinds, and hazards like a protruding bed frame. Your comfort and safety are our top priorities, and we apologize for falling short in these areas. We appreciate you bringing these concerns to our attention, and we will address them with our team to ensure immediate action is taken to rectify the situation and prevent future occurrences. Please know that your feedback is invaluable to us, and we take it seriously as we strive to improve our accommodations. If there's anything else we can do to make amends or assist you further, please don't hesitate to reach out. We hope to have the opportunity to regain your trust and provide you with a much better experience on a future visit.Sincerely,The Aqua Pacific Hotel Management

Dear Simone,Thank you for rating your stay at The Aqua Pacific Hotel.  We hope to host you again for your next trip to The Aqua Pacific Hotel to serve you with a more comfortable stay and enhanced experience.Thank You,The Aqua Pacific Hotel Management

Dear Sean,Thank you for your feedback! We're glad you found our hotel clean and well-located, and we appreciate your willingness to stay with us again due to our reasonable price. Your satisfaction is important to us, and we're pleased that you had a positive overall experience despite the room size. If there's anything specific, we can do to improve your future stays, or if you have any additional feedback, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Thank You,The Aqua Pacific Hotel Management

Dear Markeisha,We are sorry your experience wasn't as positive as we strive for. Please let us know if there's anything specific you think we could improve upon. We value your feedback and are committed to making every guest's experience enjoyable.Thank You,The Aqua Pacific Hotel Management

Dear Jennifer,We're delighted to hear that you had a good experience during your stay with us! While we're glad you found the room and bathroom clean, we apologize for any inconvenience caused by their size and the tight parking spaces. Your feedback is valuable to us, and we'll certainly consider it as we strive to improve our facilities. We're pleased to hear that our front desk staff provided excellent service, and we'll be sure to pass along your kind words to them. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your support and look forward to welcoming you back again soon!Thank You,The Aqua Pacific Hotel Management

Dear Beatriz,We're glad you found our location convenient and local to your needs. Providing a convenient experience for our guests is our priority, and we're delighted that we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. We appreciate your support and hope to welcome you back for another great stay in the future!Thank You,The Aqua Pacific Hotel Management

Dear Patrick,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,The Aqua Pacific Hotel Management

Dear Melissa,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay with us. Providing excellent service and amenities for our guests is our top priority, and we're glad that we met your expectations. If you ever find yourself in need of accommodations again, we'd love to welcome you back for another great stay!Thank You,The Aqua Pacific Hotel Management

Dear Charlie,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in The Aqua Pacific Hotel many more times.Thank You,The Aqua Pacific Hotel Management

Dear Rodolfo,Thank you for your positive review! We're thrilled to hear that you had an easy check-in experience and found our location convenient. It's wonderful to know that our staff made a great impression on you. We look forward to welcoming you back on your next visit!Thank You,The Aqua Pacific Hotel Management

Dear Dwight,We're thrilled to hear that you enjoyed our property's convenient location and that our staff provided you with a warm welcome and helpful service. It's always our goal to ensure that our guests have a pleasant and comfortable stay. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you have a fantastic time exploring Santa Cruz and the boardwalk!Thank You,The Aqua Pacific Hotel Management

Dear Samantha,Thank you for your feedback!  We're glad to hear that you enjoyed your room and found our staff friendly.  We apologize for any inconvenience regarding the coffee options and the pool being out of order.  We'll make sure to address these issues to improve the experience for our guests in the future.  If there's anything else we can assist you with during your stay, please don't hesitate to let us know.Thank You,The Aqua Pacific Hotel Management

Dear Angeline,Thank you for sharing your feedback with us. We're glad to hear you found our staff to be nice and the bed comfortable. However, we're sorry to hear about the issues you encountered with the cleanliness of the room, linens, and the shower. Your comments regarding the noise level and the condition of the TV remote are concerning, and we apologize for any inconvenience caused. We will address these issues with our housekeeping and maintenance teams to ensure a better experience for our future guests. We appreciate your honesty and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thank You,The Aqua Pacific Hotel Management

Dear Amy,Thank you for your feedback!  We're glad to hear that you found our rooms clean and renovated and that you enjoyed the comfortable bed.  We're also happy to hear that our staff were friendly and accommodating.  We strive to provide a great experience for our guests at an affordable price, and we're glad that we were able to meet your expectations.  We hope to welcome you back again in the future!Thank You,The Aqua Pacific Hotel Management

Dear Andrey,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in The Aqua Pacific Hotel many more times.Thank You,The Aqua Pacific Hotel Management

Dear Debora,We're thrilled to hear that you experienced excellent customer service during your stay! Providing top-notch service is our priority, and we're delighted that our team met your expectations. Thank you for your kind words, and we hope to have the pleasure of welcoming you back again soon!Thank You,The Aqua Pacific Hotel Management

Dear Andrea,Thank you for your glowing review! We're delighted to hear that you found our hotel a great place to stay, with clean rooms, friendly staff, and comfortable beds, all at a reasonable price. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit!Thank You,The Aqua Pacific Hotel Management

Dear Monica,We're thrilled to hear about your positive experience with our receptionist and that you enjoyed your stay at our hotel! Providing polite, kind, and attentive service is our priority, and we're delighted that you felt well taken care of. Thank you for your recommendation, and we look forward to welcoming you back again soon!Thank You,The Aqua Pacific Hotel Management

Dear Francisco,Thank you for your positive feedback!  We're delighted to hear that you found our property nice and clean during your stay.  Maintaining a clean and comfortable environment is a top priority for us, and we're pleased that we met your expectations.Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!  If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.  We appreciate your patronage!Thank You,The Aqua Pacific Hotel Management

Dear Carlos,Thank you for staying with us when you visited The Aqua Pacific Hotel.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at The Aqua Pacific Hotel!Thank You,The Aqua Pacific Hotel Management

Dear Maria,Thank you for a Perfect Score Rating on your stay at The Aqua Pacific Hotel.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,The Aqua Pacific Hotel Management

Dear Sierra,Thank you for sharing your wonderful feedback about your recent stay with us!  We are thrilled to hear that you had a great experience and that our staff provided excellent and kind service.  It's fantastic to know that you found the bed comfortable and enjoyed your overall stay with us.We appreciate your kind words and are delighted to hear that you plan to return.  We look forward to welcoming you back for another enjoyable stay!Thank You,The Aqua Pacific Hotel Management

Dear Guest,Thank you for sharing your positive feedback about your recent stay at our hotel!  We are delighted to hear that you found our location comforting and convenient, and that you appreciated the tranquility of our surroundings.  Providing a peaceful and relaxing environment for our guests is important to us, and we're thrilled that we were able to meet your expectations in this regard.We look forward to welcoming you back for another enjoyable stay in the future!Thank You,The Aqua Pacific Hotel Management

Dear Crystal,We apologize for the inconvenience caused by the condition of our pool and hot tub. Maintaining our facilities to a high standard is important to us, and we're disappointed to hear that we fell short during your visit. Your feedback is invaluable, and we'll address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing it to our attention.Thank You,The Aqua Pacific Hotel Management

Dear Dawn,We're thrilled to hear that you consistently enjoy your stays with us! Providing a positive experience and exceptional service is our goal, and we're delighted to know that our staff made your visit memorable. Thank you for your kind words and for choosing to stay with us. We can't wait to welcome you back again soon! Safe travels! 3Thank You,The Aqua Pacific Hotel Management

Dear Craig,We're thrilled to hear that you enjoyed our friendly staff, unique building, and comfortable room. Providing a memorable and pleasant experience is our top priority. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay soon. Thank you for choosing our hotel!Thank You,The Aqua Pacific Hotel Management

Dear Yongtao,Thank you for choosing to stay with us! We're glad to hear that you had a positive experience at our property. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Safe travelsThank you,The Aqua Pacific Hotel Management

Dear Georgia,Thank you for providing detailed feedback on your stay. We're glad to hear that our friendly and helpful staff, clean rooms, and comfortable bed contributed to a positive experience. We appreciate your insights into the room's lighting, sound insulation, and amenities. Your comments are valuable for our improvement efforts. We apologize for any inconvenience and appreciate your honesty. If your travels bring you back to Santa Cruz, we hope you'll consider us again, and we'll work to address the mentioned concerns. Safe travels!Thank You,The Aqua Pacific Hotel Management

Dear Kristina,Thank you for leaving us a rating of your stay with us at The Aqua Pacific Hotel. We work tirelessly to ensure our guests experience the best hospitality in The Aqua Pacific Hotel. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,The Aqua Pacific Hotel Management

Dear Grace,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Aqua Pacific Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Aqua Pacific Hotel hotel soon!Thank You,The Aqua Pacific Hotel Management

Dear Osvaldo,Thank you for your positive review! We hope to host you again on your next visit to the area. Thank You,The Aqua Pacific Hotel Management

Dear Donna,We're thrilled to hear that everything was perfect during your stay! It's wonderful that you enjoyed the comfortable bed, fluffy pillows, modernized fixtures, and all the amenities provided. We appreciate your positive feedback, and we look forward to welcoming you back again. If you ever decide to capture some memories with photos during your next stay, we'd love to see them. Thank you for choosing us, and we can't wait to host you again! Safe travels!Thank You,The Aqua Pacific Hotel Management

Dear Andrey,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in The Aqua Pacific Hotel many more times.Thank You,The Aqua Pacific Hotel Management

Dear Osvaldo,Thank you for your positive feedback! We're delighted to hear you had a good experience during your stay. If you have any specific comments or suggestions on how we can further improve, we'd love to hear them. We appreciate your support and hope to welcome you back for another enjoyable stay in the future.Thank You,The Aqua Pacific Hotel Management