Außenbereich

Bewertungen von Hyatt Regency San Francisco Airport

4 out of 5
Hyatt Regency San Francisco Airport
1333 Bayshore Hwy, Burlingame, CA

Bewertungen

8,6

Hervorragend

727 von insgesamt 1229 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
271 von insgesamt 1229 Gästebewertungen haben eine Bewertung von 8 - Gut" "
121 von insgesamt 1229 Gästebewertungen haben eine Bewertung von 6 - Okay" "
52 von insgesamt 1229 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
58 von insgesamt 1229 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Tobias

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet, large rooms and good quality. It was a good idea to choose H over M. Also very good breakfast and very friendly waitors.
Aufenthalt von 5 Nächten im April 2024
Antwort von John am 24. Apr. 2024
Hello Tobias, Thank you for writing this review of our Hyatt Regency San Francisco Airport. I am glad you chose to stay with us and that you liked our rooms and breakfast. I hope you can stay with us again.Best Regards,John

8/10 – Gut

Sven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes Flughafenhotel, freundliches Personal, gute Auswahl an Speisen und Getränke, sehr sauber, regelmäßiger kostenloser Busshuttle zwischen Flughafen und Hotel, in Teilbereichen ist das Hotel schon etwas in die Jahre gekommen
Aufenthalt von 1 Nacht im April 2024
Antwort von Ana am 16. Apr. 2024
Dear Sven,Thank you for taking the time to provide feedback. It was a pleasure to host you during your time in Burlingame. We're glad to hear that our hotel's location was convenient for you, and that you enjoyed our staff's service, dining experience, and hotel cleanliness. We hope to welcome you back soon!

8/10 – Gut

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were pleased with the service from housekeeping and can recommned the Sunday Brunch. The entire staff was friendly and helpful. We definitely plan on staying there again.
Aufenthalt von 14 Nächten im Oktober 2023
Antwort von Larissa am 14. Nov. 2023
Dear Mary,Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon.Warm regards,

8/10 – Gut

Sabine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das perfekte Hotel nahe am Flughafen, nach einem langen Flug. Eine Nacht schlafen und am nächsten Morgen geht die Reisen weiter.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Laura am 1. Nov. 2023
Dear Sabine,Thank you so much for taking the time to share your feedback. I am happy to hear that you enjoyed your stay and that our location was perfect for your travel needs. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Hervorragend

Sabine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfekt nach einem langen Flug.
Aufenthalt von 1 Nacht im April 2023
Antwort von Toya am 27. Apr. 2023
Hello Sabine,Thank you for your review. We're very happy to hear that our hotel was the perfect place for you to relax and unwind after your long flight. It was a pleasure to host you, and we hope that you'll return!-Toya

10/10 – Hervorragend

Steffen

Aufenthalt von 1 Nacht im Dezember 2022

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von Hyatt Regency SF Airport am 2. Okt. 2022
Thank you for your feedback. We are glad that you enjoyed your stay with us. We hope to see you again on your next visit to the Bay Area.

10/10 – Hervorragend

Paul

Aufenthalt von 4 Nächten im August 2022
Antwort von Hyatt Regency SF Airport am 30. Aug. 2022
Thank you for your feedback. We hope to see you again on your visit to the Bay Area.

6/10 – Okay

Martin

Geschäftlich gereist
Nichts los im Hotel
Es ist kompliziert in das Hotel zu kommen, das Grand Hyatt im Flughafen ist besser gelegen. Im Hotel war nichts los, keine Atmosphäre, es ist ein Konferenzhotel. Keine Restaurants, Shops in der Nähe. Direkt neben lautem Highway gelegen. Schmutzige Fenster.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Hyatt Regency SFO am 28. Juni 2022
Thank you for your feedback. We will share your comments with the team as our main goal to continue to get better.

10/10 – Hervorragend

Lars

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
No complimentary water, staff seemed a little distraught at times, everything else was just as expected and according to earlier reviews.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Hyatt Regency SFO am 28. Juni 2022
Thank you for your feedback. We apologize for any inconveniences we may have caused you. You comments are valuable to us as we continue to improve our services.

10/10 – Hervorragend

Monika

Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Trini

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

BRUCE, Cochranville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent in every sense of the word.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Janet am 23. Mai 2024
Greetings Bruce!We appreciate you taking time to review and rate our Hyatt Regency San Francisco Airport. It is fantastic to know that everything about your stay was excellent! We are very happy to know we achieved our goal and exceeding your expectations. It was a pleasure having you as our guest and we hope to have the privilege of welcoming you back again soon.Warm regards,

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Very nice room
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Janet am 23. Mai 2024
Greetings William!Thank you for the 5/5 rating you gave our hotel. We are happy to hear you liked your room. We strive to ensure the rooms are nice and well-maintained for our guests. We hope to welcome you back again soon to our Hyatt Regency San Francisco Airport. Warm regards,

2/10 – Ungenügend

Ashokkumar

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely pathetic customer service !! There were two customers with my same last name and they messed up my reservation . They gave me a wrong room and someone else entered my room while I was in the room .. absolutely incompetent staff and never coming back to this worthless hotel. One of the worst hotel I have ever stayed. I am so glad that I am not part of this Hyatt loyalty program. The one time I booked this worthless hotel, I am done.
Aufenthalt von 2 Nächten im Mai 2024

2/10 – Ungenügend

Qi

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Janet am 22. Mai 2024
Dear Qi,Thank you for taking time to rate our Hyatt Regency San Francisco Airport. We are disappointed to see the low rating and would like the opportunity to speak with you about your experience. If you would like to share your feedback with us, please reach out to us on our social or chat channels. We hope to hear from you soon.Warm regards,

10/10 – Hervorragend

Jim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good value
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rebecca am 20. Mai 2024
Hello Jim,Thank you for your 5-star review and your stay at Hyatt Regency San Francisco Airport. It was our pleasure to welcome you. We hope to see you again.Warm regards,Rebecca

8/10 – Gut

Christian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place and location
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Travis am 22. Mai 2024
Hello Christian!Thank you for your 4-star rating. We are glad you enjoyed your stay with us and we look forward to welcoming you back in the future. Warm Regards, Travis

2/10 – Ungenügend

Dalvinder

Aufenthalt von 1 Nacht im März 2024
Antwort von Travis am 22. Mai 2024
Hello Dlavinder!Thank you for providing a rating of our hotel. I am sorry to hear you did not enjoy your stay with us. We would like to speak with you about your experience. Please reach out to us via one of our social media or chat channels. We look forward to hearing from you. Warm Regards, Travis

6/10 – Okay

William

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Betsy am 18. Mai 2024
Dear William,Thank you for your feedback and rating and thank you for staying with us. Please let us know if we may be of further assistance. We hope to welcome you back as our guest again soon! Warm Regards,

10/10 – Hervorragend

Yana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean! Beautiful and people who work there are very nice!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ana am 14. Mai 2024
Dear Yana,We appreciate your feedback. Thank you for staying with us while in Burlingame. We are delighted to hear that you appreciated the cleanliness of our hotel and the service provided by our staff. We hope to see you again soon!

10/10 – Hervorragend

Danielle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel has a strict quiet time, which is nice when you need sleep
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Krista am 13. Mai 2024
Hello Danielle, thank you for the wonderful 5 out of 5 rating of your stay with us here at the Hyatt Regency San Francisco Airport. We love to hear that you were able to get a restful sleep while you were our guest. We hope to have the opportunity to welcome you back again!Kind Regards, Krista

10/10 – Hervorragend

George

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice price and 5 star experience great for layover at airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Angela S am 13. Mai 2024
Hello George,Thank you for staying with us and taking the time to share your stay experience. We are honored that our hotel was well-suited for your layover needs and that you enjoyed your stay. We are grateful for your five-star rating. We are committed to providing you with the best possible experience and hope to welcome you back again.Best regards, Angela

10/10 – Hervorragend

Monick

Gut: Sauberkeit und Personal & Service
Very clean
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Laura am 12. Mai 2024
Dear Monick, Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the pleasure of welcoming you back soon. Best regards,

10/10 – Hervorragend

Philip E

Geschäftlich gereist
Great team nice people excellent service - great location
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Tania am 11. Mai 2024
Hello Philip E,Thank you for the feedback. We are glad to hear that you loved the location. We also thank you for acknowledging the amazing customer service provided by our staff. We hope to have the pleasure to welcome you back as a guest with us again in the future.Best wishes,Tania

10/10 – Hervorragend

Janis

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Betsy am 11. Mai 2024
Dear Janis,Thank you for the 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

8/10 – Gut

Herman

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Easy checking and out
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Melinda am 9. Mai 2024
Dear Herman,Thank you for taking the time to review our property. We are so glad to hear you had an easy check-in and out experience. We hope to welcome you back to Hyatt Regency San Francisco Airport again soon!Warm regards,Melinda

8/10 – Gut

Kevin

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Nice clean hotel, the bar doesn’t open till 5pm each day!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Laura am 8. Mai 2024
Dear Kevin,Thank you for taking the time to share your feedback. We are happy to hear that you were comfortable during your stay with us. We appreciate your comments on our bar hours and will share them with our team for review. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Hervorragend

Mike, Grand Haven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Jamison am 9. Mai 2024
Hello Mike, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency San Francisco Airport!Best regards,Jamison

8/10 – Gut

Dionna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shelly am 16. Mai 2024
Hello Dionna! Thank you for your rating and feedback. We appreciate all guest ratings. We are so glad that overall, you had a great stay. Thank you for staying with us. We hope to welcome you as our guest again very soon! Warm Regards, Shelly

6/10 – Okay

Jeff, Santa Cruz

Gut: Personal & Service und Zustand der Unterkunft
The hotel charges $48 for overnight parking which is ridiculous. Expedia had parking for $19 and they would not honor as we wanted to See what the situation was first. Expensive snack area and most of the food options. Room had hair and not everything was clean. Could use better pillows for sure.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Angela S am 5. Mai 2024
Hello Jeff,We appreciate your choosing to stay with us, and thank you for your valuable feedback. We will consider your concerns about the cost of parking, food, and guest room pillows offered. Your comments will help us to create a better stay experience for our guests. We sincerely apologize for not exceeding your housekeeping expectations. Our housekeeping team will work diligently to improve their efforts. We hope to welcome you back and provide a better stay experience. If you have any other concerns, please do not hesitate to contact us on our social or chat channels. Best regards,Angela

8/10 – Gut

Haizhou

Aufenthalt von 1 Nacht im April 2024
Antwort von Betsy am 4. Mai 2024
Dear Haizhou,Thank you for your feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards,

2/10 – Ungenügend

Freddy

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We received the worst check in service I ever had. The front desk clerk called me to the counter to proceed wth our check in and few minutes into helpin he told me to wait and assisted another person in line. I found this very rude and unprofessional. He proceed by saying thank you for your patience I have upgraded your room. We rush into our roo. As we needed to leave to our tour. Upon return to the Hotel we realize our room had no towels and I mean zero, no face towels, bath towels or even hand towels.We tried multiple attempts to call front desk or room service and was not able to get an answer. I had no choice but to go to the lobby and talk with front desk clerk for assistance. I explain to her everything that has being happening since we arrived at the hotel and told me to wait. She step to the back to speak with her manager and they just change our room and told me they will send 6 towels of each one for the nex few days we will be there for. Also she added 30 room credit to use at the restaurant or hotel service. I proceed to the room we were at to pack everything back to move to the new room we were giving due to no towels. This was a very inconvenience to do as it was almost 1 a.m., we waited for the towel we were told they were going to bring and never received anything. The next day the manager call the room and ask if everything was ok. I informed him we still have not received our towels and he just say I will send them right away and proceed with his day.Iwasve
Aufenthalt von 2 Nächten im April 2024
Antwort von Betsy am 4. Mai 2024
Dear Freddy,Thank you very much for your review. I'm very sorry to learn of your experience and sentiment which is not consistent with our standards. This information has been communicated to our team to be addressed. We would love to gather further details and address your concerns via our social or chat channels. We look forward to hearing from you soon! Best Regards,

8/10 – Gut

Miriam

Aufenthalt von 2 Nächten im April 2024
Antwort von Janet am 23. Mai 2024
Dear Miriam,We appreciate you taking the time to rate our property. We are pleased to see by your rating that overall, you had a good experience. We hope to welcome you back soon to our Hyatt Regency San Francisco Airport.Warm regards,

10/10 – Hervorragend

Olajide

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Acess to microwave and access to a fridge/freezer to keep items after checkout alongside luggages before needing to finally depart for the airport. The hotel shuttle also worked excellently
Aufenthalt von 3 Nächten im April 2024
Antwort von Ana am 2. Mai 2024
Dear Olajide,Thank you for choosing to stay with us while in Burlingame. We are delighted to hear that you enjoyed our amenities and shuttle service. We hope to see you again soon!

10/10 – Hervorragend

Robin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Veronica am 2. Mai 2024
Hello Robin!Thank you for providing the amazing 5-star review! We are delighted that you enjoyed your stay with us and hope to have the pleasure of welcoming you back in the future! Please feel free to contact us if we can be of any assistance. Thank you for choosing Hyatt Regency San Francisco for your stay and for being our guest!

10/10 – Hervorragend

Kathleen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent experience.
Aufenthalt von 3 Nächten im April 2024
Antwort von Laura am 1. Mai 2024
Dear Kathleen,Thank you so much for your patronage and for the 5-star rating. We love hearing that you had an excellent experience while staying with us. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Hervorragend

Robin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A beautiful hotel with great friendly staff. The food was tasty and the wine was delicious.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jamie am 1. Mai 2024
Dear Robin,Thank you for your delightful review of our Hyatt Regency San Francisco Airport! It was such a pleasure to hear that you enjoyed your stay with us, and that our on-property dining and the service provided by our team helped contribute to an enjoyable stay. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 – Hervorragend

Jasmine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay, would definitely come back (:
Aufenthalt von 1 Nacht im April 2024
Antwort von Angela S am 30. Apr. 2024
Hello Jasmine,Thank you for choosing to stay with us and for sharing your feedback. We are delighted you had a great stay and look forward to your next visit.Best regards,Angela

10/10 – Hervorragend

Crystal, Bellevue

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Ana am 30. Apr. 2024
Greetings Crystal,Thank you for providing your rating. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon in Burlingame!

10/10 – Hervorragend

Kim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great lication
Aufenthalt von 1 Nacht im April 2024
Antwort von Laura am 28. Apr. 2024
Dear Kim,Thank you so much for you patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable. We hope to have the opportunity to welcome you back soon. Best regards,

10/10 – Hervorragend

Juley

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
By the San Fran airport. New England lobster restaurant near by. Worth the visit!
Aufenthalt von 1 Nacht im April 2024
Antwort von Jamie am 28. Apr. 2024
Dear Juley,Thank you for your great review and 5/5 rating for our Hyatt Regency San Francisco Airport! We were glad to see that you enjoyed your stay with us. We hope to welcome you back as our guest again in the future!Warm regards,Jamie

10/10 – Hervorragend

?

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
エアポートホテルとして利用するには大満足のホテルです。贅沢な造りで泊まるだけではもったいないほどです。
Aufenthalt von 1 Nacht im April 2024
Antwort von Tieysha am 27. Apr. 2024
Hello,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to hear that you enjoyed your stay with us and found our hotel to be very satisfying. We hope we will have the pleasure of welcoming you back to Hyatt Regency San Francisco Airport in the future.Best Wishes,

6/10 – Okay

Brian

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Angela S am 28. Apr. 2024
Hello Brian,Thank you for staying with us and taking the time to rate your experience. We hope you had a good stay and look forward to welcoming you back.Best regards,Angela

8/10 – Gut

Eduardo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ana am 25. Apr. 2024
Dear Eduardo,We appreciate your rating We hope to see you again the next time you visit Burlingame!

6/10 – Okay

Jingshi

Mit der Familie gereist
Gut: Sauberkeit
It is bare minimum for the luxury hotel. Some staff were not friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Rebecca am 23. Apr. 2024
Hello Jingshi,Thank you for choosing Hyatt Regency San Francisco Airport for your recent stay. We are sorry to hear about he service you received from our team. We will share all this feedback with our management team so the issues can be addressed. We hope to welcome you back again.Warm regards,Rebecca

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von John am 24. Apr. 2024
Hello James,Thank you for giving our Hyatt Regency San Francisco Airport 5 stars. I am happy you liked our hotel. I hope you can stay again.Best Regards,John

10/10 – Hervorragend

Jean Sebastien

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All is great here .
Aufenthalt von 1 Nacht im April 2024
Antwort von Krista am 23. Apr. 2024
Hello Jean Sebastien,Thank you for your wonderful 5 out of 5 rating of your stay with us here at the Hyatt Regency San Francisco Airport. We are happy to know that you enjoyed your stay with us and we hope to welcome you back as our guest again soon!Kind Regards, Krista

10/10 – Hervorragend

Varinder

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean hotel. I had extra time so I walked down to Bayside park. Lots of run down and closed places nearby
Aufenthalt von 1 Nacht im April 2024
Antwort von Laura am 22. Apr. 2024
Dear Varinder, Thank you for taking the time share your feedback. We are happy to hear that you were comfortable during your stay with us. We hope to have the opportunity to welcome you back in the near future. Best regards,

10/10 – Hervorragend

Daved, Orlando

Geschäftlich gereist
Great hotel and friendly staff! Thanks for an enjoyable evening
Aufenthalt von 1 Nacht im April 2024
Antwort von Ana am 23. Apr. 2024
Greetings Daved,Thank you for your feedback. We're pleased to hear that you enjoyed your stay and the service provided by our staff. We hope to see you again when you next visit Burlingame!