Außenbereich

Bewertungen von La Quinta Inn & Suites by Wyndham San Antonio Riverwalk

3 out of 5

Bewertungen

7,6

Gut

1089 von insgesamt 2677 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
589 von insgesamt 2677 Gästebewertungen haben eine Bewertung von 8 - Gut" "
458 von insgesamt 2677 Gästebewertungen haben eine Bewertung von 6 - Okay" "
272 von insgesamt 2677 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
269 von insgesamt 2677 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,0/10

Personal & Service

7,6/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Rene

Gut: Sauberkeit und Ausstattung
Great location to Riverwalk and the airport. Staff was very competent and helpful during the electricity shutdown. Breakfast was plentiful and fresh. Would definitely stay here again when we are back in this area.
Aufenthalt von 1 Nacht im August 2023
Antwort von Ashley am 25. Aug. 2023
Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

8/10 – Gut

Samuel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As any typical large city, there are homeless in the area. There is no way to determine the source of uneasiness is a result of merely discomfort or real danger. That being said, the hotel's security is in this area.
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

Peggy

Geschäftlich gereist, Mit dem Partner gereist
Gut: Ausstattung
Convenient location to the Convention center, Riverwalk and Alamo. All were within walking distance.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Alan

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
One night until midnight a bar or some business was plsying loud music you could hear on 5th floor. Front desk had several complaints but only thing they offered was ear plugs. San Antonio has a noise ordinance. They should use their influence to see that its enforced
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Lenore

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really liked the proximity to both the River Walk and the Alamo as well as freeway access. The king suite we reserved was spacious and clean. The staff were very helpful, the equipment in the gym worked, the self serve laundry machines were clean and new and the parking option was very close to the entrance. The breakfast options were more than adequate - including hot items and waffle irons in the shape of the state of Texas! The only suggestion for improvement would be to consider using reusable tableware and utensils. The amount of trash and foam plates that were generated with the breakfast service was disappointing.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

wendy

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024

8/10 – Gut

israel

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ashley am 24. Mai 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 – Hervorragend

Aziza

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ashley am 24. Mai 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

6/10 – Okay

Virginia

Mit der Familie gereist
Gut: Ausstattung
Very close to the riverwalk and mall. Hotel was a bit outdated.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Ashley am 24. Mai 2024
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

6/10 – Okay

Kevin

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
No regular room cleaning especially removing trash
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ashley am 24. Mai 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were dissatisfied with our Wyndham Green initiative to reduce waste. Per the notice in your room, our housekeepers will only enter the room to clean at your request. We also have towels and other bathroom amenities available at the desk 24/7. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Schlecht

Barry

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
location
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Dalia

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
La propiedad cumple con lo prometido, no dan shampoo, acondicionador o crema, el personal no habla español o algún otro idioma, el desayuno es básico pero bueno (huevo, salchicha, wafles, cereal, cafe y jugo) cobran 30 dlls de estacionamiento por día muy cerca del alamodome caminando y enfrente hay un centro comercial al igual que el riverwalk
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Peter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had fun will be back soon
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Ana

Gut: Personal & Service und Ausstattung
Our door key kept deactivating so we had to get replacements, also the valet took a while to get cars parked the you g man was alone trying to help but he was overwhelmed. Staff was friendly and we felt welcomed bfast was great too
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Kassandra

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service
Front desk was great! The gate girl was not so nice, very irritated when asked a question! And rude! The room is very old but manageable! Would I return it’s 50/50

8/10 – Gut

Kassandra

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk was fabulous! Room wasn’t the best and wasn’t the worse, everything is older, soaps Was not enough for 5 people! Very weird!
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Natasha

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Room had water bottles from previous stay, Cheerios on carpet.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Ruth, arlington

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk staff was very friendly. We were not able to park in the front more secure lot the first night. We had to park behind the hotel in an overflow lot. The room was clean. Beds are very hard. Woke up in the middle of the night with a back ache. The tv in our room was stuck on theain menu. You couldn't change the channels. It wasn't to bad, since we just used it for background noise.
Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

Dawn

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Our room was great. Busy weekend with concert and cheer competition. We arrived to room 1014 at 9pm Fri night and left Sun at 8am. The can lights in the room were falling out of the ceiling but the one thing we learned was that our suitcases and contents were soaked when we packed our bags to leave. It seems as though the air conditioner was leaking for some time. We notified the young male with headdress as we checked out and he stated he would let housekeeping know.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Jasmine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The check in and check out process was easy and quick. The room was very clean and spacious, but the AC didn’t seem to want to work properly. However we were able to work with it.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Reil, Vallejo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Julie

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nothing
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Robert

Mit der Familie gereist
Gut: Sauberkeit
The first room we had #538: the king bed was hard on one side and soft on the other!!! We changed rooms to #340 and the other king bed was good; like night and day almost. The other room needed some small repairs, but the new one everything was good.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
First time staying here in San Antonio book in the last minute and I was glad I did it was a wonderful stay rooms where clean and for so much going on that weekend it was quiet I will definitely be staying here on my next trip back
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Donna M

Aufenthalt von 2 Nächten im April 2024
Antwort von Ashley am 24. Mai 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 – Gut

Yair

Aufenthalt von 3 Nächten im April 2024
Antwort von Ashley am 24. Mai 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 – Hervorragend

Bonnie

The rooms were spotless and the breakfast was fresh with a nice variety.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ashley am 5. Mai 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

10/10 – Hervorragend

Olivia

Gut: Ausstattung und Zustand der Unterkunft
Clean and tidy, comfortable room
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 5. Mai 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice staff and exactly what we needed
Aufenthalt von 3 Nächten im April 2024
Antwort von Ashley am 5. Mai 2024
Thank you for the outstanding review of your recent stay at La Quinta Inn San Antonio Riverwalk. I will be sure to share your kind comments with the staff as they love receiving feedback. We cannot wait to have you back as our guest and continue to "wow" you.

10/10 – Hervorragend

NetNet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s near to every thing!
Aufenthalt von 2 Nächten im April 2024
Antwort von Ashley am 5. Mai 2024
Thank you for taking the time to post about your recent stay with us at La Quinta Inn and Suites San Antonio Riverwalk. I am so happy to hear you enjoyed your stay with us and our proximity to the Riverwalk. We hope to see you on your next visit to San Antonio.

4/10 – Schlecht

Maria

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Ryan Johnson, General Manager am 3. Mai 2024
Maria,Thank you for your review. I am sorry to see that things did not go great with your stay. If you could provide us with any feedback about any problems or issues you had that would be helpful as we are always looking for ways to improve.

10/10 – Hervorragend

Antonette

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Need to upgrade free breakfast tho
Aufenthalt von 3 Nächten im April 2024
Antwort von Ashley am 5. Mai 2024
Thank you for choosing to stay with us at La Quinta Inns & Suites by Wyndham – San Antonio Riverwalk. We are happy to hear that you enjoyed your stay with us. I will be sure to pass your suggestion along to our executive team as we try to improve the guest experience with every stay. We hope to see you back real soon!

4/10 – Schlecht

Marina

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
River walk
Aufenthalt von 4 Nächten im April 2024
Antwort von Ashley am 5. Mai 2024
We are sorry to see you did not enjoy your stay with us. I would like to speak with your further regarding your stay. Please contact me directly at the hotel. Thank you!

6/10 – Okay

Clarence

Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 24. Mai 2024
Thank you for taking the time to post a review of your stay with La Quinta San Antonio Riverwalk! We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to San Antonio.

6/10 – Okay

Stacie

Mit der Familie gereist
Gut: Ausstattung
I felt the lobby was nice but it was deceiving to the room. The furniture was old and chipped and the toilet and bathtub were nasty. Never got room service. Would not stay here again
Antwort von Ashley am 5. Mai 2024
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We continually try to do our very best for all of our guests.

10/10 – Hervorragend

Linda

The price for parking
Aufenthalt von 2 Nächten im April 2024
Antwort von Ashley am 4. Mai 2024
I am glad to hear you enjoyed your accommodations! However, I am sorry for the confusion on the hotel parking policy. It is not standard for our brand, but it is mandated by the city to have only paid parking on-site due to our location. That said, we do try to keep our overnight guest prices competitive with our neighbors and try to add value by offering premium privileges like unlimited in & out and free extended parking to 3PM. Even so, I will be sure to confirm with our desk staff and our listings that the correct information is being relayed to any future guests. Thank you for being our guest, and I hope you will choose to stay with us on your next visit to the San Antonio Riverwalk.

10/10 – Hervorragend

Anil

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed overnight with two kids and the deluxe family suite was the perfect choice. Check-in and check-out was very easy and smooth. We got a great deal too. The option to let you park/come in or out anytime until 3 pm even you check out was great. The complimentary breakfast was good and had lots of options, although some of them could have been more palatable to my taste. The location is perfect within walking distance of the Riverwalk and all the fun. Would stay there again if I visited San Antonio.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 4. Mai 2024
Thanks for the great feedback! We’re so glad you had such a wonderful stay with us at La Quinta Inn & Suites San Antonio Riverwalk. I will be sure to share your kind comments with the team, they love hearing when they receive positive feedback. We hope to see you again soon!

10/10 – Hervorragend

Kim

Mit einer Gruppe gereist
Room an had a musty odor. Like filter needed to be changed called room service they came and sprayed febreeze
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 4. Mai 2024
Thank you for your review and for your recent stay. We are happy that you had a great stay overall. I will work with my staff to address the odor issue that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the San Antonio Riverwalk.

10/10 – Hervorragend

Heriberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and friendly people clean and enjoyable walking distance to the river walk
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 4. Mai 2024
Thank you for your recent stay with La Quinta Inns & Suites by Wyndham - San Antonio Riverwalk and for taking the time to review the hotel. We appreciate the outstanding review, and your kind comments. We are exceedingly happy that you enjoyed your stay with us, and we can't wait see you on your next visit to the San Antonio Riverwalk!

10/10 – Hervorragend

Jonathan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Aufenthalt von 2 Nächten im April 2024
Antwort von Ashley am 4. Mai 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 – Hervorragend

Manuel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Buen hotel recomendable
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 4. Mai 2024
Gracias por la excelente reseña de su reciente estadía en La Quinta Inn San Antonio Riverwalk. Me aseguraré de compartir sus amables comentarios con el personal, ya que les encanta recibir comentarios. Estamos ansiosos por tenerlos de regreso como nuestros invitados y continuar "sorprendiéndolos".

6/10 – Okay

Crystal

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Unfortunately, we found bed bugs in the first room we were given. The assistant manager was very understanding, did what he could to make up for the problem. Was given points for a free night at any of the Wyndham hotels. We did give it another shot and asked for another room. Didn’t find bed bugs but just like the first, it had a weird smell, linen had stains, and toilet was dirty. Had it not been a busy weekend in the area and there been more availability at other hotels, we would have left. However, we made do. I was grateful for the assistant manager in his efforts to make it right.
Aufenthalt von 2 Nächten im April 2024
Antwort von Ashley am 4. Mai 2024
Thank you for your recent stay and taking the time to review the hotel. I truly am sorry to hear about the issues that you have experienced. I have shared your comments with our pest control company for immediate attention, so we can better prevent this from happening in the future. In addition, we will share your review with our room attendant staff to ensure improvements are made. I have refunded you one night's room and tax for the inconvenience and trouble. We very much appreciate your business and thank you for staying with us.

10/10 – Hervorragend

Jamie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful
Aufenthalt von 3 Nächten im April 2024
Antwort von Ashley am 4. Mai 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!

10/10 – Hervorragend

Patsy

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Ruben, Buda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 4. Mai 2024
We are glad to see you enjoyed our property. However, we are also saddened to hear your stay with us wasn't a perfect 5. Service is something we take quite seriously, and we'd like to better understand what happened during your stay. Would you mind contacting management at the property directly so we may discuss with you personally your stay? We appreciate your feedback and hope to hear from you soon!

6/10 – Okay

Ciera

Gut: Personal & Service
Rooms are a little outdated and dirty. The hotel lobby and breakfast are very nice though. Great walkable area for shopping and the Riverwalk.
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 4. Mai 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

2/10 – Ungenügend

Valorie

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ryan Johnson, General Manager am 3. Mai 2024
Valorie,Thank you for your review. I am sorry to see you didn't enjoy your stay with us. If you could let us know if there were any issues with your stay as we are always looking for ways to improve.Thank you,

8/10 – Gut

Ana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 3 Nächten im April 2024
Antwort von Ashley am 5. Mai 2024
Thank you for your outstanding review of the hotel! I'm happy to hear that you enjoyed your accommodations, and we hope to see you again very soon at La Quinta Inn & Suites San Antonio Riverwalk!