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Bewertungen von Residence Inn by Marriott Sacramento Airport Natomas

3 out of 5
Residence Inn by Marriott Sacramento Airport Natomas
2618 Gateway Oaks Drive, Sacramento, CA

Bewertungen

8,8

Hervorragend

613 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
225 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
80 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
46 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Giannina Lourdes, Sparks

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place is really nice and clean. The room is huge and very spacious. The staff when we checked in is really sweet. The breakfast is good too.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 28. Mai 2024
Thanks for the review!

10/10 – Hervorragend

julie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Well maintained properly, friendly staff and a pleasure to fit a get away!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von mike am 28. Mai 2024
Thanks for the review

4/10 – Schlecht

Skyler

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Exterior of property looks nothing like photos online. There is very, very limited parking. We had to park In a vacant field away from our building. It the safest area either.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

rody

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von mike am 28. Mai 2024
Thanks for the review

10/10 – Hervorragend

Sophy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place is amazing! I stayed the night before my morning flight but it could have been my whole vacation! Fireplace, kitchen, downstairs bar with friends, outdoors picnic table, everything you need. My one complaint is that it's ridiculously impossible to find the place!!! Google maps does not know how to get there. It said we'd arrived in the middle of the street. We made u-turn after u-turn and then drove around the parking lot 15 times following sign after sign that led nowhere. It was so frustrating and surreal, like we were trying to find narnia or diagonalley! And then, honestly, the experience once we arrived lived up to that expectation! Five stars fersure. :)
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rocco am 23. Mai 2024
Thanks for the great review!

8/10 – Gut

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We are Marriott owners and travel frequently. In general, everything was typical to the Marriott standard. The noise from the highway and the limited menu were not standard.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 21. Mai 2024
Hi Brian, thanks for the review! We are glad you came to visit. Feel free to reach out to me directly with any additional questions or concerns.

2/10 – Ungenügend

Tricia

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our room had cockroaches. After driving 9 hours it was the worst thing to open the door to see.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von mike am 21. Mai 2024
Thanks for letting us know

10/10 – Hervorragend

Vontallio

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the area it was clean and safe
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 20. Mai 2024
Thanks for the review!

10/10 – Hervorragend

Steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staf, room and security was perfect
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 20. Mai 2024
Thanks for the review!

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super Clean the Best Ever
Aufenthalt von 2 Nächten im Mai 2024
Antwort von mike am 20. Mai 2024
Thanks for the review!

8/10 – Gut

Shiloh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was nice and spacious, the staff were kind and friendly. I give it 4/5 stars because the sofa bed was old and springy. We got this room bc we thought it has 2 beds however the sofa bed you can not sleep in, so we used the couch but not great for sleeping either. The pool does not have lounge chairs to lay out and reflax by the pool. There is only black patio chairs to sit in that get really hot. Breakfast is provided each morning. There is a full kitchen in your room as well if you want to cook. I liked that the bathroom sink was separate from the shower & toilet. The property is nice and quiet majority of the time. Close to dining options.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von mike am 14. Mai 2024
Thanks for the review!

10/10 – Hervorragend

Vismai

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and spacious
Aufenthalt von 3 Nächten im Mai 2024
Antwort von fred am 14. Mai 2024
Thanks for the review!

10/10 – Hervorragend

Tricia

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 13. Mai 2024
Thanks for the great review!

8/10 – Gut

Efrain, Castle Rock

Gut: Sauberkeit
Very noisy if your room is close to freeway. We had to change rooms in order to get some sleep. Adrian was the only one that offered to help us. Housekeeping folks are great and helped me recover a lost item.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von mike am 13. Mai 2024
Thanks!

8/10 – Gut

Janet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Charge for parking
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Fred am 13. Mai 2024
Why would you book the room and then complain about the parking fee? The fees are outlined when you make the reservation.

10/10 – Hervorragend

Patelesio

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 13. Mai 2024
Thanks for the great review!

8/10 – Gut

Donald L., Berea

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The overall visit experience was very good. The stsff were friendly a nd efficient. The room was well appointed, comfortable and very clean. My only complaint was a $20.00 charge for parkingin addition to the cost of the reservation. Upon check in, I was told a $250.00 hold would be placed on my credit card to ensure I left the room as I found it. I did this. Upon check out, I was informed a $10.00 per day parking fee would be charged to my credit card. Nothing was memtioned at check in regarding a separate parking fee. I feel the parking fee is simply gouging the customer. Where else would your guest park their vehicle? If indeed there is a parking fee charged to my credit card, I want the $20.00 charge reversed. Thank you.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike am 10. Mai 2024
Unfortunately, we cannot reverse the charges. The parking fee is outlined in the reservation platform that you booked and it's the guest's responsibility to understand what they are booking. We do apologize this was a confusing process for you.

10/10 – Hervorragend

Colette

Aufenthalt von 2 Nächten im Mai 2024
Antwort von mike am 28. Mai 2024
Thanks for the review

8/10 – Gut

Felicia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
dining option within walking distance
Aufenthalt von 1 Nacht im April 2024
Antwort von mike am 7. Mai 2024
Thanks for the review!

10/10 – Hervorragend

Dan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
staff very friendly and welcoming clean definitely will be coming back
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

10/10 – Hervorragend

Jose, Rohnert Park

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von mike am 7. Mai 2024
Thanks for the review!

8/10 – Gut

Erik

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von mike am 8. Mai 2024
Thanks for the review

10/10 – Hervorragend

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place, comfortable stay…
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

10/10 – Hervorragend

Maria, South San Francisco

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Great place and staff great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

8/10 – Gut

Mylah

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 8. Mai 2024
Thanks for the review

10/10 – Hervorragend

Richard

Aufenthalt von 2 Nächten im Mai 2024
Antwort von mike am 28. Mai 2024
Thanks for the review

10/10 – Hervorragend

Michelle

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

10/10 – Hervorragend

Tara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

10/10 – Hervorragend

Michelle

Aufenthalt von 1 Nacht im Mai 2024
Antwort von mike am 28. Mai 2024
Thanks for the review

10/10 – Hervorragend

Gustavo

Aufenthalt von 2 Nächten im April 2024
Antwort von mike am 23. Mai 2024
Thanks for the great review!

8/10 – Gut

LYNNE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The windows could open! I enjoyed the large suite with good pillows. A bit noisy in my section being close to the freeway. Next time I'll ask for a room facing the other way. Will definitely stay here again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

10/10 – Hervorragend

carlos

Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

8/10 – Gut

Barbara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was difficult to find and parking was full, but the place was quite nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

10/10 – Hervorragend

Anne, Brooklyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a flight delayed and took a chance on this hotel. It's 5 miles away. Very clean, quiet, spacious, nice staff. They give you a voucher for an Uber that I took back to the airport, but couldn't get through to them to see about coming from the airport to the hotel. No shops around there I was told.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 1. Mai 2024
Thanks for the great feedback!

2/10 – Ungenügend

Timothy

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
So disappointed. When I checked in I had to sign the electronic consent and then a paper waiver stating if I use any amenities in the room I will be the room I will be charged up to $250. This is the stuff like coffee and complimentary amenities they include but at this facility it is not.!Use the tissue on the counter, you will be charge. Also, the air screeches all night whether it was on cook or heat so I just turned off. I let them know and was told since I went through a third party there is not nothing they they can do.
Aufenthalt von 1 Nacht im April 2024
Antwort von Marie am 29. Apr. 2024
Good day!Please allow me to explain the things that you signed upon check in. For the electronic consent it is just to allow us to authorize 250 for incidentals/deposit. This is just to be used just in case something happens to the room. This is fully refundable after checking out. It will take about 5 to 10 business days before it goes back to your account depending on your bank. All the amenities listed are complimentary (no additional charge) which is included in the room rate that you booked. For the paper waiver it stated our hotel policy that we are nonsmoking, we have a 10 parking fee, and we have a quiet hours which is from 10 pm to 7 am. Thank you!

8/10 – Gut

ALAN, Reno

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall we liked the property. The security officer at the property entrance was both concerning and comforting. Concerning that we were in a potentially unsafe and/or high crime area, and comforting that someone was taking precautions. The buildings don't have elevators. When checking in I was informed that the hotel was sold out for the night and if I was unable to find parking, the parking fee would be refunded. I replied that if I was unable to find parking, I would not be able to stay at the property - the clerk responded with the same statement about refunding the parking fee.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

8/10 – Gut

Vicki

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff really friendly.
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

8/10 – Gut

Kathrine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von mike am 30. Apr. 2024
Thanks for the review!

10/10 – Hervorragend

imtiyaz

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

10/10 – Hervorragend

Caliph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An easy and quiet stay, surprisingly close to a number of food options with an easy commute to downtown or the airport.
Aufenthalt von 1 Nacht im März 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

8/10 – Gut

Ray

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

10/10 – Hervorragend

Gagan

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Bhr
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

10/10 – Hervorragend

Farin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a little trouble finding the office. At night ,it would be nice if there was a sign pointing the way since it isn’t the typical large awning entrance.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

10/10 – Hervorragend

Kim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
So impressed! Great property, restaurant on site with good food, free breakfast, clean fullly stocked room if you prefer to cook your own food, minus the food. There is even a dishwasher! Very clean, comfortable and spacious room.. Staff is very friendly, and helpful. I highly recommend staying here, especially if you are traveling alone, it’s well lit at night and feels very safe.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

10/10 – Hervorragend

Thalia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice modern rooms, clean and cozy. Parking is a little hard to find close to your room when arriving late. Area seems safe and there is a security guard on property at night. Over all a good experience.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

8/10 – Gut

Rebecca

Gut: Personal & Service und Zustand der Unterkunft
Room was spacious but not entirely clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

4/10 – Schlecht

Chad

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Not very accommodating to platinum elite members! Very poor customer service.
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike am 30. Apr. 2024
You cannot use your member benefits booking through a third party. We do apologize this was confusing to you.

10/10 – Hervorragend

Katelynn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was very clean and everyone was very friendly. The only bad part about this hotel was signs for how to get in. You need to go behind the Carl’s Jr to find the entrance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 6. Mai 2024
Thanks for the great review!

10/10 – Hervorragend

Vivian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!

8/10 – Gut

Hilary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved that this property had a full kitchen and plenty of space in the room. The breakfast was included and was decent. I didnt like how close it was to the freeway and that the doors opened to outside. Also, there was some debris in our pullout sofa, but they did come replace the mattress pad. Overall good for ehat we needed and a decent price. Will stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike am 30. Apr. 2024
Thanks for the review!