Schreibtisch, kostenloses WLAN, Bettwäsche, Rollstuhlgeeignet
Verfügbarkeit prüfen

Bewertungen von Motel 6 Richmond, CA – Civic Center

2 out of 5
Motel 6 Richmond, CA – Civic Center
425 24th Street, Richmond, CA

Bewertungen

4,6
34 von insgesamt 270 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
27 von insgesamt 270 Gästebewertungen haben eine Bewertung von 8 - Gut" "
44 von insgesamt 270 Gästebewertungen haben eine Bewertung von 6 - Okay" "
40 von insgesamt 270 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
125 von insgesamt 270 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,0/10

Sauberkeit

5,8/10

Personal & Service

4,2/10

Ausstattung

4,6/10

Zustand der Unterkunft

5,2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2019

10/10 – Hervorragend

Mark

Gut: Sauberkeit und Zustand der Unterkunft
Fine
Aufenthalt von 15 Nächten im Mai 2024

2/10 – Ungenügend

Silvestre

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
El personal esta fatal y portodo te quieren cobrar
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

tim

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Quyisha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall satisfaction
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Mark

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fine
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Mark,Thank you for the perfect rating!! Maz K.#Team6

4/10 – Schlecht

tim

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 22. Mai 2024
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

2/10 – Ungenügend

Harold

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
$100 cash deposit demanded
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Harold,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fine no problem
Aufenthalt von 28 Nächten im April 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Mark,Thank you for the excellent rating!! Maz K.#Team6

4/10 – Schlecht

tim

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

tim

Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 16. Mai 2024
Hi Tim, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 – Okay

Hugo

Sucio
Aufenthalt von 1 Nacht im April 2024
Antwort von Nancy Y. am 14. Mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Hervorragend

Rafael

Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Luis J

Mit dem Partner gereist
***
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 22. Apr. 2024
Hi Luis J, We are glad you enjoyed your stay!Maz K.#Team6

10/10 – Hervorragend

Kamala

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Service was good.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 22. Apr. 2024
Hi Kamala,Thank you for the excellent review! Maz K.#Team6

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 28 Nächten im März 2024
Antwort von Brand Experience Team am 25. Apr. 2024
Hi Mark,Thank you for the amazing rating!! Maz K.#Team6

10/10 – Hervorragend

Mark

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fine
Aufenthalt von 2 Nächten im März 2024

2/10 – Ungenügend

Wilfredo

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bathroom no working condition no solution the problem bad customer service no clean service they don’t care the customer
Aufenthalt von 2 Nächten im März 2024
Antwort von Brand Experience Team am 25. März 2024
Hi Wilfredo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Hervorragend

Oleg

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place
Aufenthalt von 7 Nächten im März 2024
Antwort von Nancy Y. am 19. März 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Gut

Wilfredo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Brand Experience Team am 21. März 2024
Hi Wilfredo, Thank you for positively rating your stay!Natalie #Team6

6/10 – Okay

Heather

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Below average
Easy fast check in man was friendly however when we got to the room the tv didn't work and the remote was broken went downstairs to let him know he have us another broken remote and we had no tv the entire night. I got a kinda scary vibe but it was peaceful. Rooms were so so one plus no bugs i would stay again if it was my only option. Room and entire place not updated what so ever no phone or microwave in room. Just a bed and broke tv
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Mark

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Poor
Aufenthalt von 28 Nächten im Januar 2024
Antwort von Brand Experience Team am 29. Feb. 2024
Hi Mark,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Ungenügend

Víctor

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
They need cash
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 29. Feb. 2024
Hi Victor, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ungenügend

Mark

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Ausstattung
The security guard was extremely rude and when I spoke to the manager he assured me he would talk to him. The next night I encountered the same rude security guard and he and I went to speak to the manager. When I asked the manager if he had spoken to him about being rude the manager wouldn’t even look me in the eye and just stood there stammering and mumbling. The security guard kept saying he was doing it for my safety. I didn’t have any security concerns but if the guard is so concerned it must have a bad reputation. If you want rude employees, a manager who will tell you one thing and do the other, and apparently an extremely unsafe place to stay then you have found it. I stayed 5 nights but I won’t be back. There are several places in the area around the same price point and I’m not interested in giving my money to someone who is willing to treat a customer that way. And to add a note I will be staying 5-6 nights every other week in the area. My hard earned money will be spent elsewhere.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Brand Experience Team am 6. März 2024
Hi Mark,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 – Ungenügend

Khaled

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 27. Feb. 2024
Hi Khaled,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 – Hervorragend

Aliyah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service - near my job so super convenient!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 20. Feb. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 – Hervorragend

Joseph

Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

YAN

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super dirt and inconvenience
Antwort von Brand Experience Team am 3. Feb. 2024
Hi Yan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 – Okay

Joshua

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
They only clean the rooms when you ask paint missing on walls the floors in the room are sticky and dirty the bottom of the shower curtain has black on it almost like mold
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Brand Experience Team am 3. Feb. 2024
Hi Joshua, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 – Ungenügend

Consuelo

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Is no hot water
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 30. Jan. 2024
Hi Consuelo, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 – Hervorragend

DEEPENDER Singh, San Francisco

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very NICE HOTEL .. GREAT VALUE For Money. Big Spacious Rooms Super Clean Bathrooms Strong WIFI Cleaning Service Rt Opposite CIVIC CENTER Safe.....Conveniently Located. The STAFF is very Friendly -&- Helpful Ive Traveled to 21 STATES in USA & 50 Plus Countries GLOBALLY Ive Stayed in ALL Kinds of HOTELS I Would say this Was Excellent & UnbeatableVAKUE For Money I would REPEAT It Anytime ...
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 30. Jan. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit
My stay was very interesting. The hotel staff seemed so strict upon arriving . The security guard stays in front making sure no one comes in without physical staying at the hotel . You have to pay $100 deposit which you get back . The hotel room smelled like cleaning supplies it was an older hotel in a bad neighborhood. No one bothered me . It was some what comfortable . The tv sound wasn’t working upon arriving we had to get someone to fix. Very old and rusty . Hotel is great for a quick stay .
Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

Gurdeep, Orinda

Verbesserungswürdig: Ausstattung
The security deposit of $100 has to be cash otherwise you can't check in even though you have paid upfront!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Brand Experience Team am 20. Jan. 2024
Hi Gurdeep, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 – Schlecht

Thomas

Aufenthalt von 14 Nächten im Dezember 2023

6/10 – Okay

Héctor, CUERNAVACA

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023

6/10 – Okay

Ilaise

Gut: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

YAN

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Justin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 10 Nächten im Dezember 2023

6/10 – Okay

ALLISON

Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

RICHARD R

Verbesserungswürdig: Ausstattung
Interesting

2/10 – Ungenügend

Deshawn

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Roachs and holes in walls
I walked in called and walked out, motel 6 shouldn't allow this place to have it's name. Give a 100 dollar cash deposit and the place has holes in the wall, let along the broken snoke detectors
Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

Adem

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Xuewen

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

Cesar

Geschäftlich gereist
Gut: Ausstattung
Terrible
Aufenthalt von 1 Nacht im November 2023
Antwort von Brand Experience Team am 28. Nov. 2023
Hi Cesar, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 – Schlecht

A

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property was in poor condition, and my room was generally clean, but things didn't work. i.e., the table end lamp was completely broken, there were no light bulbs in the light fixtures and the ceiling fan was noisy and the cover was missing in the bathroom, microwave did not work.
Aufenthalt von 2 Nächten im November 2023
Antwort von Nancy Y. am 21. Nov. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 – Okay

Alejandra

Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Jaime

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
A fair stay close to trains
First, I was so grateful to have had a place to stay so late at night when I got to the Bay Area. There was a man in front of me who could barely cough up $22 for a room. And the rooms cost way more than that. He was trying desperately to get into something. I went outside and waited until there be some ending. It was 12:45 am. The man moves away from the window, and I am able to check in for my room. The clerk was efficient, and I left as quickly as I could. The man mentioned above was in the room while I was checking in. I needed to get out of there. Now, going into the room, O noticed it looked a bit dated. The writing table had no chair, and one had to use the bed. Also, the hotel phone was in the drawer. No kidding. And don’t think of using it because it does not work. Good thing I have a working phone. The area reminds me of some of the more gritty areas of New Jersey. It was safe enough, but looks and feels really northern. One pleasant surprise was that there was a balcony I used briefly in the morning. Not much of a view, but still nice to have. The bathroom was functional, and I used it to wash up and get ready for what lies ahead in my trip. The bed was really comfy and I slept well. I stayed here to be close to trains going further north into California. I would describe it as fair.
Phone in a drawer. NO, it does not work.
Missing latch to hold the door shut.
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Daisy

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I went into the and immediately noticed a strong odor. I asked for spray Lysoled the entire room and washed the bathroom myself. As I sat on the bed I noticed a strong odor coming from the bed I asked for another room and they said there was none they were going to refund the night and I had to get out. As I was confirming another room three staff came to my room. They began harassing me as I was gathering my things. If the staff wouldn’t be comfortable spending the night on that bed neither would I.
Aufenthalt von 1 Nacht im November 2023
Antwort von Brand Experience Team am 15. Nov. 2023
Hi Daisy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 – Ungenügend

Michael

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Brand Experience Team am 31. Okt. 2023
Hi Michael, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6