Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
256 von insgesamt 340 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
256
41 von insgesamt 340 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
41
21 von insgesamt 340 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
21
11 von insgesamt 340 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
11
11 von insgesamt 340 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
11
9,6/10
Sauberkeit
9,4/10
Personal & Service
8,8/10
Ausstattung
9,6/10
Zustand der Unterkunft
9,0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Peter
Geschäftlich gereist, Mit dem Partner gereist
27. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay in Raleigh, easy to walk to most downtown spots. Staff is incredibly friendly and helpful.
Peter
Aufenthalt von 3 Nächten im November 2023
Antwort von HotelMgmt am 29. Nov. 2023
Peter, thanks so much for choosing us for your visit to Raleigh! It's wonderful to hear that you found our location convenient for exploring downtown and that our staff made your stay even more enjoyable with their warm hospitality. We look forward to welcoming you back soon!
6/10 – Okay
Svitlana
27. Mai 2024
Svitlana
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotelmgmt am 28. Mai 2024
We appreciate your star-rating, however, we would love nothing more than to welcome you back to strive for true perfection in the future.
8/10 – Gut
Roberto
Mit dem Partner gereist, Mit einer Gruppe gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Met my expectations
Roberto
Aufenthalt von 1 Nacht im Mai 2024
Antwort von HotelMgmt am 28. Mai 2024
Thank you, Roberto, for sharing your experience at The Casso, Raleigh, A Tribute Portfolio Hotel. We're glad we met your expectations and would love to have you stay with us again. We're always here to ensure your next visit is even better!
8/10 – Gut
Elizabeth
14. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Elizabeth
Aufenthalt von 2 Nächten im Februar 2024
Antwort von HotelMgmt am 16. Mai 2024
Elizabeth, thank you for rating your stay! We hope to be your preferred property whenever your travels bring you to the area!
8/10 – Gut
Michael
Mit der Familie gereist
29. Apr. 2024
The staff was wonderful help in every way clean
Michael
Aufenthalt von 2 Nächten im April 2024
Antwort von HotelMgmt am 30. Apr. 2024
Thank you, Michael, for your kind words! We're thrilled to hear that our staff provided wonderful assistance during your stay and that you appreciated the cleanliness of our property. We'd love to welcome you back soon for another memorable visit to The Casso, Raleigh, A Tribute Portfolio Hotel!
10/10 – Hervorragend
Shamaron
Mit dem Partner gereist
17. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room, worth the extra for walkability and cleanliness. Nice bar. Validated parking
Shamaron
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 23. Apr. 2024
Thank you, Shamaron, for your positive review of The Casso, Raleigh, A Tribute Portfolio Hotel! We're thrilled you enjoyed our accommodations, walkability, and cleanliness. It's also fantastic to hear that you liked our onsite bar and found the validated parking helpful. We'd love to welcome you back soon for another memorable stay!
4/10 – Schlecht
Lexy
Mit einer Gruppe gereist
17. Apr. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The property and the rooms are beautiful and clean. I was disappointed with check in, with the cost of the room I expected more enthusiasm, assistance with check in, more information about the property instead of a piece of paper.
The woman I spoke to on the phone before we arrived is what sold the property- she was kind, helpful, and welcoming. I did not feel welcome by any staff while we were here.
Lexy
Aufenthalt von 1 Nacht im April 2024
Antwort von HotelMgmt am 23. Apr. 2024
Thank you for sharing your thoughts, Lexy. We are pleased that you appreciated the beauty and cleanliness of our property, but we are sorry to hear that your interactions with our staff did not reflect the high standards of hospitality we aim to provide. We will be revisiting our training procedures to better serve our guests. Please consider giving us another chance to show you the warm welcome you expected and deserve.
4/10 – Schlecht
David, Canton
Mit dem Partner gereist
16. Apr. 2024
Gut: Sauberkeit und Personal & Service
Expensive. Not a good value. Cramped. Parking costs extra
David
Aufenthalt von 4 Nächten im April 2024
Antwort von Hotelmgmt am 20. Apr. 2024
David, we're deeply sorry that your stay fell short of expectations. We strive to maintain competitive rates for the area and will certainly share your comments with our Management Team for further consideration. We also sincerely regret if our rooms were smaller than you expected, as ensuring guest comfort is very important to us. We hope to have another chance to welcome you and change your impression in the future.
10/10 – Hervorragend
Kate
15. Apr. 2024
Kate
Aufenthalt von 2 Nächten im März 2024
10/10 – Hervorragend
Kate
Mit dem Partner gereist
15. Apr. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Great stay!
Kate
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotelmgmt am 20. Apr. 2024
Kate, we're delighted that you enjoyed your stay! Please come back soon for another five-star-worthy experience!
10/10 – Hervorragend
Lucas, tarentum
22. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Located in the downtown area and close to multiple dining options and bars. Safe area to walk and small park nearby. Hotel room on street side of hotel but quiet. Clean
Lucas
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 23. März 2024
Thank you for taking the time to leave a review. We look forward to your next stay with us!
10/10 – Hervorragend
Cassandra
Mit der Familie gereist
11. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From the moment we checked in, we had such a great experience. The room was super cute, I loved the vibe! Parking was so easy and the restaurant on site was amazing.
Cassandra
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Management am 12. März 2024
Thank you for taking the time to let us know how your stay went. We hope to see you again!
10/10 – Hervorragend
Jeffrey, Aiken
Mit der Familie gereist
5. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Jeffrey
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HotelMgmt am 8. März 2024
Jeffrey, we are very proud to receive your five-star review! Hopefully, your travels bring you back to The Casso Raleigh Hotel soon to enjoy more of our features! Thank you!
8/10 – Gut
Amy
26. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel and staff were lovely!
Amy
Aufenthalt von 6 Nächten im Februar 2024
Antwort von HotelMgmt am 28. Feb. 2024
Thank you for your kind words, Amy! We enjoyed providing you with the best comfort and service during your stay at The Casso, Raleigh, a Tribute Portfolio Hotel. It will be a pleasure to welcome you back soon!
8/10 – Gut
Verifizierter Reisender
Mit der Familie gereist
20. Feb. 2024
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable stay
We had a comfortable stay at the Casso. There was an issue retrieving our information from hotels.com that delayed our check-in, but the staff was very helpful. The bed was cozy, the amenities were nice, and overall it was a good stay. I liked how they included steamers in the room.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HotelMgmt am 22. Feb. 2024
Thank you for staying with us at The Casso, Raleigh, A Tribute Portfolio Collection! Our team is committed to ensuring a swift, pleasant arrival and they will be thrilled by your praise. We appreciate your compliments about our comfortable accommodations and excellent facilities. Please think of us when your adventures bring you back to Raleigh!
10/10 – Hervorragend
Jordan
19. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jordan
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotelmgmt am 21. Feb. 2024
Your perfect score has brightened our day, thank you! Come back soon, Jordan!
8/10 – Gut
Katina
18. Feb. 2024
Katina
Aufenthalt von 1 Nacht im Februar 2024
Antwort von HotelMgmt am 21. März 2024
Appreciate you taking the time to leave a positive score! We look forward to welcoming you back on your next visit and aim to provide an even more remarkable experience, Katina.
10/10 – Hervorragend
Praveen, Brooklyn
Mit dem Partner gereist
17. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk staff was very nice and accommodating. Hotel is located to restaurants.
Praveen
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotelmgmt am 21. Feb. 2024
Thank you, Praveen, for the perfect score! We're delighted to know our front desk team made a positive impression and that our location added convenience to your visit. We loved hosting you and can't wait to have you stay with us again at The Casso, Raleigh, a Tribute Portfolio Hotel!
10/10 – Hervorragend
Courtney
Mit dem Partner gereist, Mit einer Gruppe gereist
28. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is such a cute hotel in a great section of town. Rooms are lovely and the bed are so comfortable.
Courtney
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HotelMgmt am 29. Jan. 2024
Courtney, we’re thrilled that you appreciated the comfort and charm of our hotel! Thank you for your kind words, and for highlighting our terrific location. We can’t wait to host you again during your future visits to Raleigh!
6/10 – Okay
Julie
Mit dem Partner gereist
23. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Neat and tidy hotel, but between the train and drunk guests barely got any sleep. Bring earplugs!
Julie
Aufenthalt von 1 Nacht im Januar 2024
Antwort von HotelMgmt am 24. Jan. 2024
Julie, we understand the importance of a peaceful stay and we're sincerely sorry for any noise disruptions you experienced. Your feedback is invaluable, and our team will discuss this issue to see how we can ensure a more restful environment for our guests in the future. We would be grateful for another opportunity to provide you with a quieter and more enjoyable experience during your next visit. Thank you for sharing your concerns.
10/10 – Hervorragend
Boris
Mit dem Partner gereist
19. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. The only thing I have to say negative is that it is smaller than expected
Boris
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HotelMgmt am 22. Jan. 2024
Boris, it's wonderful to know you had a pleasant stay with us! We understand your note about the size of our accommodations and are sorry if this aspect didn't quite meet your expectations. We value your input and hope to have the opportunity to welcome you back soon!
10/10 – Hervorragend
Kat
Mit dem Partner gereist
14. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is currently my new favorite hotel in NC. The design is fresh, clean, smart with no signs of aging or wear. The food is so good if you want to stay in for a staycation (what my husband and I did for our anniversary- from Durham) you could do that and not have to leave. We had no plans to eat there all weekend, and yet we only ate somewhere else for 1 of 5 meals because frankly the restaurant and beverage service lacked nothing. Christopher is an AMAZING human. My husband and I hung out and read and worked from the bar all morning yesterday just enjoying time with him. The kindness and sincerity of every staff member truly made Casso stand out as a reason to revive the hotel industry. The bedding was soft and clean and the right weight and the pillows were perfect. The housekeeping staff were friendly and kind as well. If you pass this spot over for food or lodging it will be your loss.
Kat
Aufenthalt von 2 Nächten im Januar 2024
Antwort von HotelMgmt am 18. Jan. 2024
Kat, we're overjoyed that The Casso, Raleigh, A Tribute Portfolio Hotel has become your top destination in North Carolina! It's wonderful that you enjoyed our fresh design, exceptional food, and Christopher's amazing service. Your appreciation for our attentive housekeeping team and the comfort of our bedding is heartening. We're thrilled we could make your anniversary staycation so memorable. We are looking forward to your next visit, where we hope to continue exceeding your expectations!
10/10 – Hervorragend
Michael
6. Jan. 2024
Michael
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotelmgmt am 31. Jan. 2024
We never take a perfect score for granted, Michael, and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.
10/10 – Hervorragend
John
Mit einer Gruppe gereist
1. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
John
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotelmgmt am 9. Jan. 2024
John, we never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.
10/10 – Hervorragend
Angela
24. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Angela
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 26. Dez. 2023
It was a pleasure to have you as our guest, Angela, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!
10/10 – Hervorragend
Verifizierter Reisender
22. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von HotelMgmt am 22. Dez. 2023
We never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.
10/10 – Hervorragend
Theresa, Raleigh
Mit einer Gruppe gereist
18. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Theresa
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 18. Dez. 2023
Your five-star rating truly brightens our day, Theresa! Please visit us again soon.
10/10 – Hervorragend
Theresa, Raleigh
Mit einer Gruppe gereist
12. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Theresa
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 18. Dez. 2023
Knowing you had a wonderful stay is truly gratifying, Theresa! Thank you, and we eagerly await your next visit to The Casso, Raleigh, a Tribute Portfolio Hotel.
10/10 – Hervorragend
Verifizierter Reisender
Mit einer Gruppe gereist, Mit der Familie gereist
5. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotelmgmt am 5. Dez. 2023
Your perfect rating means a lot to us! Thank you and we hope to see you back soon.
10/10 – Hervorragend
Doug
4. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent?
Doug
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von HotelMgmt am 6. Dez. 2023
Doug, we're excited that you had an excellent stay with us at The Casso, Raleigh, A Tribute Portfolio Hotel! Thank you for choosing us and taking a moment to share your five-star experience. We look forward to welcoming you back for your future visits to the area!
10/10 – Hervorragend
Michael
Geschäftlich gereist
1. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would definitely come back!
Michael
Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 4. Dez. 2023
Michael, we're delighted to learn that you had an excellent stay and would choose to return! Thank you for your five stars, and we can't wait to see you again soon at The Casso, Raleigh, A Tribute Portfolio Hotel.
10/10 – Hervorragend
Lolita
29. Nov. 2023
Lolita
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotelmgmt am 20. Dez. 2023
Thank you for your five-stars. We look forward to your return and hope it's soon!
8/10 – Gut
Naveed
Mit der Familie und kleinen Kindern gereist
25. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was suppose to have two queen beds but when we got there the room had two full size beds. The receptionist said they don't have queen but call the full size beds queen size. Seems like a scam and misleading to me. I had my three kids so we a bigger size bed would have been nice for the overall experience.
Naveed
Aufenthalt von 1 Nacht im November 2023
Antwort von HotelMgmt am 29. Nov. 2023
Naveed, we sincerely apologize that your guest room wasn’t as you anticipated. Our priority is to provide clear, accurate details about all of our accommodations, and your feedback will be discussed further with our team to prevent any confusion moving forward. We hope you'll give us another chance to provide a more satisfying experience for you and your family in the future.
10/10 – Hervorragend
Dexter Dwayne
14. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property and well located. Enjoyed my stay.
Dexter Dwayne
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotelmgmt am 15. Nov. 2023
Thank you, Dexter, for choosing us for your recent visit to Raleigh! We're thrilled to learn that you had an enjoyable stay and found our location convenient for exploring the area. The pleasure will be ours to welcome you back again soon!
10/10 – Hervorragend
Dana
1. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a great stay. The stay was super friendly and helpful. We will definitely stay here again.
Dana
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von HotelMgmt am 6. Nov. 2023
Dana, we're thrilled to know you had a great stay with us at The Casso, Raleigh, a Tribute Portfolio Hotel! Your kind words about our friendly and accommodating service are greatly appreciated. It's wonderful that you're already planning to return, and we look forward to your next visit!
10/10 – Hervorragend
Mike
Geschäftlich gereist
22. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cool boutique hotel in a walkable neighborhood. Wonderful staff and easy onsite parking. Great cocktail bar across the street. One brewery literally a few hundred feet away with another a few walkable blocks further. Cool food hall right up the street. Room is nicely appointed and a good size. Great shower.
Mike
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotelmgmt am 23. Okt. 2023
Thank you, Mike, for visiting us at The Casso, Raleigh, A Tribute Portfolio Hotel! We're thrilled to know you appreciated our attentive team, well-appointed guest rooms, and convenient onsite parking. It sounds like you explored some fantastic nearby attractions as well! We enjoyed having you with us and will be excited to welcome you back for your future visits to the area. Until then!
10/10 – Hervorragend
Aaron
Mit dem Partner gereist
15. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check in process and parking was convenient. The room was really nice, plenty of space and the bed was comfortable. Would definitely stay here again in the future.
Aaron
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotelmgmt am 28. Okt. 2023
Aaron, thank you so much for highlighting our efficient check-in process, convenient parking, and comfortable accommodations. It's fantastic to know you're considering a return visit, and we'd be thrilled to host you again at The Casso, Raleigh, a Tribute Portfolio Hotel!
10/10 – Hervorragend
Stuart M.
14. Okt. 2023
Stuart M.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotelmgmt am 4. Nov. 2023
Thank you for your five-stars, Stuart. We look forward to your return and we hope it's soon!
10/10 – Hervorragend
Jose, Dunn
Mit dem Partner gereist
10. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
What can I say about The Casso, simply amazing. I’m an NC native who has traveled to many major cities but my experience here has been incredible. Located on Glendwood Ave in our State Capitol of Raleigh you’re surrounded by many local restaurants and bars and possibly the best one is in The Casso itself. Amazing staff and design of the place. Already plan my next visit to The Casso.
Jose
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotelmgmt am 12. Okt. 2023
Jose, we love what you're saying about our beautiful hotel! Thanks so much for taking a moment to share your perfect rating and fantastic feedback. Knowing that you chose The Casso, Raleigh, A Tribute Portfolio Collection as your home away from home means the world to us, and we can't wait to welcome you back soon!
10/10 – Hervorragend
Lisa
7. Okt. 2023
Lisa
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotelmgmt am 28. Okt. 2023
Thank you, Lisa, and we can’t wait to welcome you back again for another five-star stay!
8/10 – Gut
Lindsay
6. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room on the 2nd floor was quite loud with near street level motorcycles. I played my white noise app through the tv to help sleep. Otherwise a charming, lovely place, including friendly staff.
Lindsay
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotelmgmt am 11. Okt. 2023
Lindsay, thank you for choosing us for your visit to Raleigh! While we're delighted that you enjoyed our welcoming atmosphere and beautiful property, we sincerely regret that you experienced any noise concerns in your room. Our aim is always to ensure a peaceful environment for our guests, and our team will discuss this to learn how we can continue to improve our soundproofing. When you next visit our area, we look forward to winning you over completely!
10/10 – Hervorragend
Crystal
28. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've stayed here twice and extended my stay both times. It was comfortable, the staff is very friendly, the drinks and food are good. I plan to stay again in the future.
Crystal
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Hotelmgmt am 29. Sept. 2023
How wonderful to know that you feel so comfortable with us at The Casso, Raleigh, A Tribute Portfolio Collection, Crystal! It's always a pleasure to see you come through our doors. Our team will appreciate your kind comments, and we look forward to welcoming you back soon!
10/10 – Hervorragend
Jennifer
Mit der Familie gereist
20. Sept. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jennifer
Aufenthalt von 1 Nacht im September 2023
Antwort von HotelMgmt am 21. Sept. 2023
Your excellent score is greatly appreciated. Thank you and we can't wait to host you again, Jennifer.
10/10 – Hervorragend
Brooke
21. Aug. 2023
Brooke
Aufenthalt von 1 Nacht im August 2023
Antwort von Hotelmgmt am 12. Sept. 2023
Receiving your five stars means a lot to us, Brooke! Thank you and we hope to see you again soon.
10/10 – Hervorragend
Amy
20. Aug. 2023
Amy
Aufenthalt von 2 Nächten im August 2023
Antwort von Hotelmgmt am 9. Sept. 2023
Earning five-stars from you has made our day, Amy! Thank you and it will be our pleasure to welcome you back.
2/10 – Ungenügend
Kelly
Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
16. Aug. 2023
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Checking in took forever, no clear instructions for parking, no vegetarian entree options, overpriced coffee/pastry
Kelly
Aufenthalt von 3 Nächten im August 2023
Antwort von Hotelmgmt am 17. Aug. 2023
It's truly disappointing to learn that your visit fell short of your expectations, and we wish we could have connected with you personally about your concerns. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known. We hope to have a chance in the future to change your impression of us.
10/10 – Hervorragend
Cole
9. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A place you MUST STAY if you visit Raleigh
The stay was AMAZING! Marriott outdid themselves with this hotel. It embodies Raleigh in every way.
The rooms are gorgeous, view is gorgeous, and the staff are great. Thanks for the great stay!
Cole
Aufenthalt von 2 Nächten im August 2023
Antwort von Hotelmgmt am 10. Aug. 2023
Cole, we can't think of a more wonderful review of The Casso, Raleigh, A Tribute Portfolio Collection! Thanks so much for letting us know that our elegant accommodations, amazing sightlines, and warm, authentic service surpassed your expectations. it was a pleasure to serve you and we hope you'll make plans to visit us again soon!
10/10 – Hervorragend
Robert
31. Juli 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Robert
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hotelmgmt am 1. Aug. 2023
Robert, we never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.
10/10 – Hervorragend
Chad
Geschäftlich gereist
30. Juli 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay
Chad
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotelmgmt am 1. Aug. 2023
Chad, we are excited to learn you had a great stay with us at The Casso, Raleigh, A Tribute Portfolio Collection! Thank you for being our guest and sharing your positive experience. We hope it won't be long before we have the pleasure of welcoming you back again!
4/10 – Schlecht
Jessica
Mit Haustieren gereist
26. Juli 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The front desk attendants were rude and nosey.
Jessica
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Hotel Management am 26. Juli 2023
Jessica, our goal is to offer our visitors a peaceful, pleasant experience and we regret that a concern with noise affected your visit. accommodations that better met your needs. Thank you for taking your time out to provide us with feedback from your stay. We will ensure the appropriate measures are in place for future stays.