Dear Claudia,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. It’s great to know that you liked the room, found the decor amusing, and enjoyed our tasty breakfast. We're also glad the convenient location and ticket machine added to your experience.We strive to provide a fun and practical environment for our guests, and your positive feedback means a lot to us. We hope to welcome you back for another cool stay soon!Best regards,Oleksandra FO

Dear Seher,Thank you for sharing your experience with us! We're delighted to hear that our team was able to promptly accommodate your request for a different room configuration. It's wonderful to know that you found your stay clean and comfortable.Your positive feedback is greatly appreciated, and we’re glad to hear that you would gladly stay with us again. We look forward to welcoming you back for another enjoyable visit.Warm regards,Oleksandra FO

Dear Susanne,Thank you for such an excellent rating.We are happy to hear that you enjoyed your stay with us and we hope to be able to welcome you here again :)Mama You!

Dear Vanessa,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our delicious breakfast offerings and found our staff to be accommodating and friendly.Regarding the parking situation, we're pleased to provide ample space for our guests, ensuring that your vehicle is safe and secure during your stay.We appreciate your mention of the direct connection to the tram, as accessibility is important to us. It's wonderful to know that you found it convenient for exploring the area.We take cleanliness seriously, and while we're glad to hear that it met your expectations, we'll certainly continue to strive for excellence in this regard.As for the lighting in the room it is Mama style decoration of room, in any case we value your feedback and will take it into consideration as we work to enhance our guests' overall experience. Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable visit in the future!MAMA LOVES YOU!Warm regards,ElvinAssistant Front Office Manager.

Dear Ingolf,Thank you so much for such a great rating. We are happy to hear you enjoyed your stay with us and we are looking forward to seeing you again in the future.Mama you!

Hello Roland,thank you for your lovely review. We love to hear you have enjoyed your stay with us. Hope to see you again soon. Mama you

Dear Martin,thank you for your perfect score feedback. We are happy that you enjoyed your stay in Mama Prague and we hope to see you again soon. Kind regards,ReneFront office

Dear Susanne, Thank you so much for taking the time to give us such an excellent rating. We hope to be able to give you an even better experience next time. Mama you! Elvin, Assistant Front Office Manager.

Dear Mike,We are very sorry that your experience at our bar did not meet your expectations. Your feedback regarding the quality of cocktails, service, and atmosphere is invaluable to us. We will address these concerns with our staff to ensure that they are better equipped to handle busy evenings and provide a higher level of service to our guests.Thank you for bringing these issues to our attention, and we hope to have the opportunity to exceed your expectations in the future.Mama you!

Dear Ivana,thank you for your feedback. We appreciate and it and we hope you enjoyed Mama to the fullest. Looking forward to your next visit.Kind regards,ReneFront office

Dear Andreas, thank you for your wonderful review! We will be looking forward to welcome you back ! Mama you

Dear Jatupoom, we're thrilled to receive your fantastic feedback! Your positive comments inspire us to continue providing excellent service and maintaining our unique design. Looking forward to welcoming you back for another exceptional experience!

Dear Thomas, Our team is so grateful for your positive feedback. We’re so happy to have you as a guest. You’re welcome to come again anytime. Mama Loves You! Elvin, Assistant Front Office Manager

Dear Tobias,Thank you for taking the time writing us review! We are very happy that you enjoyed your stay at Mama :) We would love to have you here again! Mama you, Elvin Assistant Front Office Manager

Dear Stephanie,thank you for taking the time to share your feedback with us. We appreciate your positive comments about our hotel, including parking, location and so on. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service again. Mama Loves YOU! Elvin,Assistant Front Office Manager

Dear Jurgen, thank you for your nice review. We love to see you've enjoyed your stay and we hope you'll visit us again soon! Mama Loves You!Elvin

Dear Wolfgang,Thank you for taking the time leaving us this fantastic review! We are very happy to hear that you enjoyed your stay at Mama and our facilities :) Our staff always try their best to deliver the most pleasant stay to the guests! We hope to see you soon, Mama you ! Elvin, Assistant Front Office Manager

Dear Jean, Thank you for your lovely review. We are so happy that you enjoyed at Mama . Hope to see you soon and have a great day.

Dear Tobias,thank you for your perfect score feedback. We are glad you enjoyed everything Mama has to offer and we hope to see you soon!Have a nice dayReneFront office

Dear Nathalie, thank you for your perfect score feedback. We appreciate it and we hope you enjoyed everything Mama has to offer. Looking forward to see you again here.Kind regars,ReneFront office

Hello, dear Barbara. I am really glad to hear that you enjoyed our Mama-concept. Hope to see you next time at our hotel! Have a good day :) Viki, FOA. Mama you!

Dear Christrian, Thank you for leaving us such a good review. We are happy to hear that your stay with us has been nice, especially that you liked the breakfast of the hotel and the facilities in it :) We hope to see you soon! Mama Loves You!

Dear Jacqueline, thank you for the perfect score. Feedback is very important for us! We are glad to see that your stay has been nice. Hope to see you back soon again! Mama Loves You

Dear Christian,Thank you for your feedback. I am sorry that our breakfast did not meet your expectations and I will share it with our F&B director.Despite this, I hope that you had a good stay in Prague.Mama You

Dear Lars,Thank you very much for your lovely feedback. I will definitely share it with the rest of our team. Hope to see you soon again in Mama.Have a lovely day.

Dear Guest,thank you for your feedback and perfect score. We appreciate it and we will continue to try to provide the best services and make your stay as comfortable as possible

Lieber Michael,vielen Dank für Ihren wunderbaren Kommentar und für Ihren Aufenthalt im MAMA Hotel.Wie immer versuchen wir, Ihren Aufenthalt zu einem unvergesslichen Erlebnis für Sie zu machen. Wir freuen uns, dass Ihnen unser Hotel und unsere Angebote gefallen haben und würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.Herzliche Grüße,Bis baldAnnick, FO team

Dear Sarah,Thank you for leaving a such good review. We are glad that your stay with us has been nice. We hope to see you soon! Mama You. Elvin

Dear Guest,thank you for your positive feedback. We will continue to do our best to provide you with the best experience.Kind regards,ReneFront office

Dear Daniela, thank you for taking your time leaving us a review! We are glad to hear that you enjoyed your stay at Mama.Mama You

Dear Tobias, thank you so much for taking your time leaving us such a great review! We are so happy to know that you had a nice stay with us :) Also, we are happy to hear that you enjoyed the hotel, facilities and foods. We hope to see you soon! Mama You.

Lieber Stephan, es tut uns wirklich leid, dass Sie diese Situation erleben mussten.Wir werden die Nachricht an den Manager der F&B Abteilung weiterleiten, damit so etwas nicht mehr vorkommt.Aber es freut uns zu hören, dass Ihnen die Terrasse und unser Frühstück gefallen haben :)Annick, FO team

Hello, Andrè! Thank you so much for your positive feedback :) Hope to see you next time at our hotel. Best regards, Viki FO Agent. Mama you!

Dear Barbara,Thank you for taking the time to share your feedback regarding your recent visit to our restaurant. I would be very happy if you can reach out to me with more details regarding absence of allergy matrix as I can confirm we have it and it should be always available upon request from our staff. Regarding your observation about the service and cleanliness, I regret to hear that your recent experience did not meet your expectations. We constantly strive to maintain high standards in these areas, and we apologize for falling short on this occasion. Rest assured, we will investigate your concerns and take appropriate measures to address them promptly.We value your patronage and appreciate your loyalty as a previous guest. It is indeed disappointing to hear that your recent visit did not live up to the standards you experienced during your previous stay. We will use your feedback constructively to make the necessary improvements.Mama loves you!Tomáš DikaszOperations Manager

Dear Stoytcho,Thank you very much for your lovely feedback. I will definitely share it with the rest of our team.Hope to see you soon again!

Dear Kevin,thank you for taking your time to write such a lovely and positive feedback. We are really happy to hear that you enjoyed your stay with us,you liked our service and you enjoyed our breakfast as well. I will definitely share your feedback among our management.Hope to see you soon.Mama Loves You!

Dear Florian,Thank you for your review. I am happy to read that you had a great stay. We hope to keep up the great service.See you next time!Mama You

Help Susanne,Thank you for your positive review. I am happy to read that you had a great stay with us. I will pass on the feedback regarding TVs - thank you for the suggestion.Hope to see you back in the future!Mama You

Dear Daniel,Thank you very much for your recent stay and sharing your feedback with us.I would like to apologize for the misunderstanding caused by the human error on our side. Our housekeeping must have overlooked this missing item after a departure of the previous guest. I will undertake necessary steps to avoid same situation in the future. The email you have received is standard hotel procedure but, unfortunately in this case, it was not meant to be for you. I will check the wording in the email as well and will change how this informative email is written, to avoid any misunderstandings.Please accept my apology on behalf of my colleagues and I hope you had a nice time in Prague.Mama loves you!Tomáš DikaszOperations Manager

Dear Tomek,Thank you for the positive feedback. I really appreciate your comments regarding the stay.I am pleased to read that you really liked our rooms and location with a tram.Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one.Mama You

Dear Alexandra,Thank you for the positive score. We hope to keep improving our services so that the next time you visit us, your stay will be an excellent one.Mama You

Dear Daniel,Thank you very much for your positive review. I am happy to read that you had an excellent stay with us.Definitely hope to see you back in the future.Mama You

Dear Matthias,Thank you very much for your lovely feedback. I will definitely share it with the rest of our team.Hope to see you soon again in Mama Shelter Prague.Mama loves you!

Dear anonymous,Thank you for your positive review. I am happy that you had an excellent stay with us.Hope to see you back in the future!Mama You

Dear Manuela,thank you for writing such a lovely and positive feedback. We are really happy that you enjoyed your stay here and hope to see you again.Mama Loves You!

Dear Kay,thank you for taking your time to write us such a lovelu and positive feedback. I am very happy to hear that you enjoyed your stay here.Hope to see you soon.Mama Loves You!

Dear Diana,Thank you very much for your positive feedback. I am very happy to read that you had an excellent stay with us. I will definitely share your feedback with the rest of my team.Hope to see you back in the future!Mama You

Dear guest,thank you for taking your time to write a feedback. We really care about your opinion. I am very sorry to hear that your expectations regarding breakfast have not met. I will definitely discuss it with our F&B manager.Hope you will come back.Mama Loves You!

Dear Michael,Thank you very much for your lovely feedback. I will definitely share it with the rest of our team.Hope to see you soon again.Mama loves you!

Dear Dennis, Thank you for the positive feedback. We are happy that your stay was a great experience for you. Thank you for taking the time to leave your opinion. Hope to see you back! Mama ♥ You