NH Hotels, Poppenbüttel

"Prima, wir haben uns sehr wohl gefühlt"

"Großes, ruhiges Zimmer, gutes Bett, schönes Bad! Das Frühstück ließ Wünsche offen! Das Ambiente mit Blick auf die Alster wunderschön! Brot nicht einem 5 Sterne Standard entsprechend, Käse und Wurst ausreichend, nicht von 5 Sterne Qualität!"

"Zimmer war arg klein."

"Gut erreichbar. Schön gelegen am Park. Sehr gutes Frühstück. Freundliches Personal. Zweckmäßige schöne Zimmer. Kann mitunter nachts etwas lauter werden, da in der Nähe ein Nachtclub ist (je nachdem welche Seite man wohnt)."

"There is too much discrimination in this hotel. So, you think you book a 4 * hotel but basically within the hotel, your choice makes it 3 * or less. The room that I booked had a picture with wasserkocher but in reality, I am told that that only exists in upper rooms. It is just a kettle, are we that crazy to make it unique for more expensive rooms really? Also breakfast and lounge areas are the same place. In the morning exiting to the other direction is kind of hard. Location is great and the facility is clean and well maintained but tbh not different than basic motel 1"

"We were very disappointed with our stay at Prize by Radisson, Hamburg St. Pauli. Despite the brand name and the price, the hotel is noticeably run-down. You see it everywhere: the reception, hallways, and rooms are filled with worn furniture and stained carpets. It feels neglected. The staff at reception were slow and lacked any real desire to help, seemingly just going through their checklists. However, the absolute low point was a fire alarm at 2:00 AM. We had to wake and dress our 2-year-old child and wait outside for over 30 minutes for the fire department to clear the building. When we asked for an explanation the next day, the receptionist dismissively claimed it was a "technical defect" and that such things "happen anywhere." Interestingly, there’s a sign in the bathroom asking guests to keep the door closed while bathing to avoid triggering the "very sensitive" smoke detectors. It’s clear this is a known, recurring issue that management simply hasn't bothered to fix properly. It feels like the hotel relies on Hamburg's high tourism demand to maintain prices without putting in the effort to maintain the facilities or service. The only positive was the breakfast, which was okay, but it was exactly the same every day with very little variety or choice. I wouldn't recommend this hotel, especially for families. You’re paying for a brand name that the physical reality of the building simply doesn't live up to."

"Super zentral gelegen. Sauberes Zimmer, nur eine Dusche wäre angenehmer gewesen als eine Badewanne. Frühstücksbuffett war für jeden Geschmack was dabei"

"Sehr Gutes Frühstück Schönes Zimmer Freundliches Personal Geräumige Tiefgarage "

"Das Hotel hatte im Verhältnis zum Preis eine gute Qualität. Es lag in der Nähe des Stadtzentrums, was sehr praktisch war. Ein großer Vorteil war, dass Tee, Kaffee und Wasser rund um die Uhr kostenlos verfügbar waren. Auch das Frühstück hatte einen sehr angemessenen Preis."