Bar (in der Unterkunft)

Bewertungen von Hyatt Regency Pittsburgh International Airport

3.5 out of 5
Hyatt Regency Pittsburgh International Airport
1111 Airport Blvd, Pittsburgh, PA

Bewertungen

9,0

Wunderbar

886 von insgesamt 1356 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
276 von insgesamt 1356 Gästebewertungen haben eine Bewertung von 8 - Gut" "
94 von insgesamt 1356 Gästebewertungen haben eine Bewertung von 6 - Okay" "
56 von insgesamt 1356 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
44 von insgesamt 1356 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Uwe, Hagenbach

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Trash was not empty
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Lauren am 8. Feb. 2022
Good morning Uwe, Thank you so much for sharing your feedback regarding your recent stay. I'm happy to see that overall, you enjoyed your stay but I do apologize that your trash hadn't been emptied. We hope to have the opportunity to host you again very soon.

4/10 – Schlecht

Kenneth, Verona

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
I arrived at the property around 5P. My check-in time began at 3P. Upon my arrival I noticed the lobby full of people who were unable to go to.their rooms because none of the rooms were cleaned and ready. I waited in the lobby until my room was ready. There was no parking availability at the hotel location. I had to drive to the extended parking at the airport and catch a shuttle back to the hotel. I never want to experience such low grade service as I experienced at Hyatt Regency Pittsburgh Airport.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 23. Mai 2024
Good morning Kenneth,Thank you for taking the time share a little bit about your experience with us. We understand completely how inconvenient your experience was. We are just as concerned. Our linen delivery company didn't deliver until very late due to an issue at their plant. The rooms were clean but did not have full linen in them yet and that is what caused the delay. This is not something any of the guests should have had to experience and we apologize for the negative impact it had your stay at the Hyatt. Thank you.

6/10 – Okay

Andrea, New York

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Had to wait 3 hours to check in
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 22. Mai 2024
Good morning Andrea,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and we appreciate you taking the time to share your feedback with us. Please accept our apologies for the delay in getting into your guestroom. We had some issues with our linen delivery that day that backed everything up. I apologize and hope that once in your room, you had a relaxing stay.

10/10 – Hervorragend

Rhonda

Sarah was extra friendly and helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 22. Mai 2024
Good morning Rhonda,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and we appreciate you taking the time to share your feedback with us. We're thrilled that you enjoyed your stay, especially Sarah and hope that if you're traveling through the area in the future, you'll choose us again.

8/10 – Gut

Shari

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room wasnt ready but everything else was great.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 22. Mai 2024
Good morning Shari,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and we appreciate you taking the time to share your feedback with us. Please accept our apology for the wait to get into your room. We had some issues with the linen delivery that day that backed everything up. I'm happy that once in your room, you enjoyed your experience and hope that if you're traveling through the area in the future, you'll choose to stay with us again.

6/10 – Okay

Tracy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had to sit and wait for room for 2 1/2 hours when check in was at 3 I arrived at 4
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 21. Mai 2024
Good morning Tracy,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback with us and please let me apologize for the delay in getting into your room. Our check in time does begin at 3pm. However, the company that services our linen had an issue with their truck and their delivery was late. That, in turn, delayed us from getting all of the rooms cleaned by check in time. I am so sorry for the inconvenience this brought to you and I hope that after the delay, you had an enjoyable stay. I will share this feedback with the appropriate teams as they address the overall concern we had with our deliveries.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The front desk staff was efficient and friendly. The bartender (Matt) was very polite and helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 22. Mai 2024
Good morning Mark,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and we appreciate you taking the time to share your feedback with us. We're thrilled that you enjoyed your stay as well as Matt and our Front Office Team and hope that if you're traveling through the area in the future, you'll choose us again.

10/10 – Hervorragend

James

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 21. Mai 2024
Good morning James,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your experience with us and we're so happy that you enjoyed your stay. If you're traveling through the area in the future, we hope you'll choose to stay with us again.

4/10 – Schlecht

Jessica

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Check in staff was rude
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 21. Mai 2024
Good morning Jessica,Thank you for taking the time to share a little bit about your experience. I am so sorry that our team at the front desk did not make you feel welcome. I assure you that this information will be shared with the front office leadership team. We will ensure additional training takes place. Thank you for letting us know and we hope we will have a future opportunity to host you if you're traveling through the area.

10/10 – Hervorragend

Janell

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 21. Mai 2024
Good morning Janell!Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback with us. We are happy to see that we were a convenient option for you and we hope that if you travel through the area in the future, that you'll choose the Hyatt again.

10/10 – Hervorragend

Jayne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lauren am 18. Mai 2024
Good morning Jayne,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us and are thrilled that you enjoyed everything. If you're traveling through the area in the future, we hope you'll choose to stay with us again.

10/10 – Hervorragend

Kim

Mit der Familie gereist
Nice and convenient
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 17. Mai 2024
Good morning Kim,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us and we're thrilled that we were a convenient option for you. We hope that if you're traveling through the area in the future, you'll choose to stay with us again.

10/10 – Hervorragend

David, Morrison

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice room. Staff worked hard to get me in a proper room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 15. Mai 2024
Good morning David,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We enjoyed having you and appreciate you taking the time to share your feedback with us. We're thrilled you enjoyed the hotel and hope you'll choose to stay with us again if you're traveling through the area in the future.

10/10 – Hervorragend

Mark

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The night manager worked with us to fix an issue that she wasn’t responsible for. Thank you for going the extra mile.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 14. Mai 2024
Good morning Mark,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback about your stay and we're so happy to see that our team made you feel well taken care of! If you're traveling through the area in the future, we hope you'll choose to stay with us again.

10/10 – Hervorragend

Nicholas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 14. Mai 2024
Good morning Nicholas,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback about your stay and we're thrilled you enjoyed everything. If you're traveling through the area in the future, we hope you'll choose to stay with us again.

10/10 – Hervorragend

Dan Paul, hampton

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to airport with walking bridge
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 15. Mai 2024
Good morning Dan,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We enjoyed having you and appreciate you taking the time to share your feedback with us. We're thrilled you enjoyed the hotel and hope you'll choose to stay with us again if you're traveling through the area in the future.

10/10 – Hervorragend

Sherri, Roaring Spring

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Need a better breakfast but otherwise perfect for early morning flights
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 13. Mai 2024
Good morning Sherri,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us and we're happy to see that we were a good option for you for your travels. I will share your feedback with our culinary team regarding the breakfast buffet as well. Thank you! If you're traveling through the area in the future, we hope you'll choose to stay with us again.

8/10 – Gut

Kristi

Mit der Familie gereist
Gut: Personal & Service
For such an expensive hotel, the beds and bedding should have a major upgrade. We stay here at least three times a year before traveling and it’s always the worst night sleep you could imagine.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 10. Mai 2024
Good morning Kristi,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us. We actually are replacing all mattresses in the hotel and are almost complete. Thank you for the feedback! We hope to have the opportunity to host you again soon!

8/10 – Gut

Kenneth

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The property is very convenient for flights but could certainly use a little bit of updating. The beds were not very comfortable but otherwise not a bad experience overall.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 7. Mai 2024
Good morning Kenneth,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We enjoyed having you and appreciate you taking the time to share your feedback. We hope that if you're traveling through the area in the future, you'll choose to stay with us again.

10/10 – Hervorragend

Kara

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy and efficient. Personable staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 7. Mai 2024
Good morning Kara,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We enjoyed having you and appreciate you taking the time to share your feedback. We hope that if you're traveling through the area in the future, you'll choose to stay with us again.

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice if you have an early flight of of Pittsburgh International Airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 6. Mai 2024
Good morning Lisa,Thank you so much for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us and we're thrilled that you enjoyed the convenience of our location. If you're traveling through the area in the future, we hope you'll choose to stay with us again.

6/10 – Okay

Allen

Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Lois

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren am 23. Mai 2024
Good morning Lois,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us and we're happy to see that, overall, you enjoyed the hotel! If you're traveling through the area in the future, we hope you will choose to stay with us again.

10/10 – Hervorragend

Corry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and convenient
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 1. Mai 2024
Good morning Corry,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback and we're thrilled that we were a convenient option for you. If you're traveling through the area in the future, we hope you'll choose to stay with us again.

8/10 – Gut

Eliseo Omar

Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 21. Mai 2024
Good morning!Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback with us. We are happy to see that, overall, you enjoyed your stay and we hope that if you travel through the area in the future, that you'll choose the Hyatt again.

2/10 – Ungenügend

Jackie

Paper thin walls and the front desk called my room at 4am for no reason.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 30. Apr. 2024
Good morning Jackie,Thank you for sharing your feedback with us regarding your recent stay. We appreciate you taking the time. I'm so sorry to hear that your rest was interrupted. I will be sure to share this information with our Room Division leadership so they can look into what happened. Thank you so much.

10/10 – Hervorragend

Darryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 29. Apr. 2024
Good morning Darryl,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback and we're thrilled you enjoyed your stay. We hope that you'll choose to stay with us again if you're traveling through the area in the future.

10/10 – Hervorragend

Francis

Aufenthalt von 2 Nächten im April 2024
Antwort von Lauren am 29. Apr. 2024
Good morning Francis,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us and we're so happy that you enjoyed your stay! If you're traveling through the area in the future, we hope you'll choose to stay with us again.

6/10 – Okay

patrick

Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 15. Mai 2024
Good morning Patrick,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We enjoyed having you and appreciate you taking the time to share your feedback with us. If you have any specific concerns that we can address, we'd love to hear more about it so we can improve. If you're traveling through the area in the future, we hope you'll give us another shot.

10/10 – Hervorragend

Jennifer

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was such a godsend for our early morning flight. I loved the convenience of walking to the airport!
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 24. Apr. 2024
Good morning Jennifer,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and appreciate you taking the time to share a little bit about your experience. It's fantastic to see that we were a convenient option for you and hope that if you are coming through the area in the future, that you'll choose to stay with us again.

10/10 – Hervorragend

Kathie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoy staying here before an early flight.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 23. Apr. 2024
Good morning Kathie,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We enjoyed having you and very much appreciate you taking the time to share your feedback with us. We are thrilled that we were a convenient option for you and hope that the next time you're traveling through PIT, you'll choose to stay with us again.

8/10 – Gut

Pratul

Gut: Ausstattung
Everything was fine, a little off putting due to renovations.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 23. Apr. 2024
Good morning Pratul,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share some feedback with us about your stay. I apologize that during your stay, there was some rearrangement of the restaurant and bar but we hope you'll be able to stay with us again soon so you can see the upgrades we have made to both the lobby and bellfarm KitchenBar. Thank you!

10/10 – Hervorragend

Wendy

Gut: Ausstattung und Zustand der Unterkunft
Very convenient. Comfortable and very appropriate after my late delayed flight
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 22. Apr. 2024
Good morning Wendy,Thank you so much for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and appreciate you taking the time to share your feedback. We're thrilled to see that you enjoyed your stay and we were a convenient option for you. We hope that you'll choose to stay with us again if you're traveling through the area in the future.

10/10 – Hervorragend

Patricia, Bridgeport

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel attached to airport
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 17. Apr. 2024
Good morning Patricia,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and appreciate you taking the time to share your feedback with us. We are thrilled that you enjoyed the hotel and hope that you will choose to stay with us again if you're traveling through the area in the future.

10/10 – Hervorragend

Victoria

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient and clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 17. Apr. 2024
Good morning Victoria,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and appreciate you taking the time to share your feedback with us. We are thrilled that you enjoyed the hotel and hope that you will choose to stay with us again if you're traveling through the area in the future.

10/10 – Hervorragend

Melody

Aufenthalt von 4 Nächten im April 2024
Antwort von Lauren am 6. Mai 2024
Good morning Melody,Thank you so much for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us and we're thrilled that you enjoyed the hotel. If you're traveling through the area in the future, we hope you'll choose to stay with us again.

6/10 – Okay

Renee

There is very limited parking available. I arrived in the evening during a torrential downpour & was told there was no onsite parking available. Had to park at airport long term parking & make my wet way back to hotel. Sure would’ve appreciated knowing ahead of time. Staff could have cared less.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 15. Apr. 2024
Good morning Renee,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback with us. I understand completely how unloading in the pouring rain would not be ideal. While we don't own the parking lot, the longterm parking is onsite as we sit in the longterm parking lot for the airport. But we should have explained that you can unload from our front drive before parking your car. That would've possibly made it easier for you. I apologize for the inconvenience and will follow up with our front office team.

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 2. Mai 2024
Good morning LauraThank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback and we're thrilled that you enjoyed the hotel! If you're traveling through the area in the future, we hope you'll choose to stay with us again.

10/10 – Hervorragend

Ken

Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 2. Mai 2024
Good morning Ken,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback and we're thrilled that you enjoyed the hotel! If you're traveling through the area in the future, we hope you'll choose to stay with us again.

10/10 – Hervorragend

Laurie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love staying at The Hyatt Regency PIA especially when I have a very early morning flight. Convenient
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 11. Apr. 2024
Good morning Laurie,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and appreciate you taking some time to share your feedback. We're thrilled that you enjoyed your stay and we are a convenient option for you. We hope that you'll continue to choose to stay with us whenever you're in the area.

8/10 – Gut

Ralph, Pleasantville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
At the airport.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 8. Apr. 2024
Good morning Ralph,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and appreciate you taking the time to share a little bit about your experience. It's great to see that overall you enjoyed your stay and we hope that if you're traveling through the area in the future, you'll choose to stay with us again.

10/10 – Hervorragend

Jeffery, Sistersville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 9. Apr. 2024
Good morning Jeffrey,Thank you for choosing the Hyatt Regency Pittsburgh. We enjoyed having you and appreciate you taking the time to share your experience. We're so happy you enjoyed everything and hope that if you're traveling through the area in the future, you'll choose to stay with us again.

8/10 – Gut

Marcy

Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 29. Apr. 2024
Good morning Marcy,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We appreciate you taking the time to share your feedback with us and we're so happy that you enjoyed your stay, overall. If you're traveling through the area in the future, we hope you'll choose to stay with us again.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Walking to the actual airport is most convenient.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 5. Apr. 2024
Good morning Robert,Thank you so much for choosing the Hyatt Regency Pittsburgh for your recent stay. We enjoyed having you and appreciate you taking some time to share your feedback with us. It's wonderful to see that we were a convenient option for your travels and hope that the next time you're traveling through PIT, you'll stay with us again. Thank you!

8/10 – Gut

Yadiah, Baden

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren am 6. Apr. 2024
Good afternoon Yadiah,Thank you for choosing the Hyatt Regency Pittsburgh for your stay. We enjoyed having you and appreciate you taking the time to share a little bit about your experience. It's wonderful to see that you enjoyed your stay overall and we hope that you'll choose to stay with us again if you're traveling through the area in the future.

6/10 – Okay

Kimberly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was not ready at 540p.
Aufenthalt von 1 Nacht im März 2024
Antwort von Lauren am 3. Apr. 2024
Good morning Kimberly,Thank you so much for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback with us and I'm so sorry that there was a wait to get into your room. I'll share your comments with our Rooms Division leadership so that we can look into what happened to try to fix it for the future. Thank you again for sharing your experience and we hope we will have an opportunity to host you again in the future.

2/10 – Ungenügend

Steve

Aufenthalt von 1 Nacht im März 2024
Antwort von Lauren am 3. Apr. 2024
Good morning Steve,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share some feedback with us. I'm so sorry that your stay did not meet your expectations. We'd love to hear a little bit more detail about what you experienced so that we can work to improve. If you have more information that you'd like to share, we'd appreciate that. Thank you again.

6/10 – Okay

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property is in need of a deep cleaning. Restaurant is not what it used to be - we received incorrect orders, inattentive staff, etc.
Aufenthalt von 1 Nacht im März 2024
Antwort von Lauren am 2. Apr. 2024
Good morning Michael,Thank you so much for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your very thoughtful feedback. I will be sharing your comments with our housekeeping team as well as our food and beverage leadership. We will address these concerns and appreciate you. Thank you!

6/10 – Okay

Laura

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
We had booked two double beds and check in time was 3:00. We got there around 6:00 and were told they were "running out of rooms with two double beds" and that we would have to wait if we still wanted a room like that. They asked for our telephone number and we were told they would call us when a room was ready. After an hour and no call, we went back up to the front desk and were told the room had been ready for us a while ago. Totally ridiculous. We will probably never stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Lauren am 29. März 2024
Good morning Laura,Thank you so much for taking the time to share your feedback regarding your experience. I'm so sorry this happened. I can completely understand how frustrating that would be. I am sharing your comments with our rooms division so that they can look into what went wrong and correct it for the future. Thank you again for taking the time to provide us with your feedback and we hope that we have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Jeffrey A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient for flight
Aufenthalt von 1 Nacht im März 2024
Antwort von Lauren am 29. März 2024
Good morning Jeffrey,Thank you for choosing the Hyatt Regency Pittsburgh. We appreciate you taking the time to share your feedback and we're thrilled that we were a convenient option for you during your travels. If you're coming through the area in the future, we hope you'll choose to stay with us again.