Außenpool, Cabañas (gegen Gebühr), Sonnenschirme
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Bewertungen von Rise Uptown Hotel

4 out of 5
Rise Uptown Hotel
400 W Camelback Rd, Phoenix, AZ

Bewertungen

9,2

Wunderbar

733 von insgesamt 983 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
141 von insgesamt 983 Gästebewertungen haben eine Bewertung von 8 - Gut" "
63 von insgesamt 983 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 983 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 983 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

eboni

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Omg!!! This place was amazing getaway, very clean and cozy ans so nice.. the room was spacious and beautiful and very clean. The pool area was a great experience with the dj abs cocktails. I would definitely return
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Jessie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Probably 6th time doing a staycation at this property. Really enjoy the times we’ve stayed. Would recommend to anyone, great option.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von kenya am 27. Mai 2024
We appreciate your review and your continuous support! We look forward to seeing you again!

4/10 – Schlecht

Stylianos

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Horrific from Check-In to everything else. Check-In took a full 10 minutes because the person did not know how to use their system properly. There is no “office” it’s an ice stand. Parking is unsecured, uncovered and very limited. Warm water is luke warm. The TV in the room did not work. The rooftop bar is “cashless” (the most ridiculous excuse I have ever heard) and was also unable to charge to the room number. Overall, this was a complete waste of money and I had to worry about my car the entire night as the hotel is in a shady area on top of everything else. AVOID.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

sandra, Boca Raton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very cute place to stay. Vibes were immaculate.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von kenya am 26. Mai 2024
We're so happy you enjoyed your stay with us! We appreciate your review and hope to see you again!

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Adore this place! All around a wonderful staycation
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Team am 25. Mai 2024
Thank you Hope you are able to come back soon.

10/10 – Hervorragend

Michelle, Lake Arrowhead

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Probably the best place you can stay in this area. Very well done, newly updated and lots of nice extras. Highly recommend.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von kenya am 24. Mai 2024
Hello Michelle! We're so happy you enjoyed your stay with us! We hope to see you again soon!

10/10 – Hervorragend

Asia

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
One dislike pool was warm one day out of 5 days there water was cold even though it was hot outside so didn't really enjoy pool.Alot of the people was complaining .
Aufenthalt von 4 Nächten im Mai 2024
Antwort von kenya am 24. Mai 2024
We're glad you enjoyed your stay! We're sorry to hear that. We appreciate your feedback and will look into it.

10/10 – Hervorragend

Sheri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the staff and the atmosphere
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk Team am 22. Mai 2024
Thank you glad you enjoyed your stay.

10/10 – Hervorragend

Kameelah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von kenya am 23. Mai 2024
We're happy you enjoyed your stay, and we hope to see you again in the future!

6/10 – Okay

Alejandra

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
This hotel is a mixed bag. On one hand, everyone we met that works there was fantastic! On the other hand, there were some big misses. The pool is shared with the public who have to make reservations in order to have access. Hotel guests have complimentary access but you have to “reserve” a space with the front desk 24 hours in advance. In reality, you’re not making a reservation as a guest because when we arrived to the pool, we were told we could sit anywhere that wasn’t reserved. Almost every space was reserved. Huh? I thought I made a reservation with the front desk. No, the only real pool reservations are the locals who are paying to use it. I ended up asking the hostess to move a reservation to the back so I could sit near the pool, which she accommodated. It seems like the hotel and the pool share the property but are separate entities. The chaise loungers by the pool were disgusting! I was thankful they provided towels to cover them up. The room was dirty. Baseboards and windowsills were covered in dust, and the rug made my feet black. The overall curb appeal is nice but amenity and room cleanliness was a HUGE miss. I’d give it another shot but only if there weren’t any other options available in town.
Aufenthalt von 3 Nächten im Mai 2024

2/10 – Ungenügend

Milton

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Online, the hotel looked nice. The rooms were chic, just like the pictures. The check in was above average. Staff here okay. Got to the room and no sooner did I put my bags down … the DJ from the pool area started his music. Okay. I wouldn’t have minded deep house, Buddha Bar, or something chill. Nope. The DJ started in with rap music and other dated tracks from the early 2000’s. I half expected to hear the “Candy” was going to dance on center stage. And it stayed loud and grew louder. The bass was thumping the windows. I tried to call down to the office and got put on hold for upward of ten minutes. It was just horrible. So… I had had enough and promptly checked out and requested a refund. They only gave half of my money back. Look. If you want to spend a night at in a frat party environment this is all you. If not, better to just bypass this crazy place and leave it to tone deaf DJ a few decades behind the trend. One star.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Laurie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von kenya am 13. Mai 2024
Thank you for staying with us. We hope to see you again soon!

10/10 – Hervorragend

Laura

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love staying at Rise Uptown. The rooms are meticulously neat and tidy. The complementary dog treats and boozy popsicles are the cherry on top!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von kenya am 13. Mai 2024
We are so happy you enjoy staying with us, Laura! We hope to see you soon and we appreciate the continuous support!

10/10 – Hervorragend

kim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If you want a place that has good vibes good people good food good music overall good resort then this is a place to be. Honestly I can’t think of any negative things to say about this place. I stayed here with my husband for three days and it was the best time, thank you everyone at uprise hotel.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Rise am 14. Mai 2024
We are so happy to hear that you enjoyed your stay with us, We will continue to make your future stays just as pleasant we hope to see you again soon!

6/10 – Okay

Kimberly

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Pool area needs to be cleaned and sanitized. Concrete Floor in room was filthy. Rug was dirty.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Tayla

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Vladislav

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very very pet friendly, and in general stuff are very friendly and professional!!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rise Uptown am 6. Mai 2024
So happy you enjoyed your stay with us. We look forward to seeing you again!

10/10 – Hervorragend

Alexis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice and comfortable!
Aufenthalt von 1 Nacht im März 2024
Antwort von Rise Uptown am 6. Mai 2024
So happy you enjoyed your stay with us. We look forward to seeing you again!

8/10 – Gut

Timothy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great pool bar and drinks.
Aufenthalt von 2 Nächten im April 2024
Antwort von Rise Uptown am 6. Mai 2024
So happy you enjoyed your stay with us. We look forward to seeing you again!

4/10 – Schlecht

Carol A.

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Rise Uptown am 7. Mai 2024
We are so sorry you didn't enjoy your stay with us. We hope that you give us another chance in the future

10/10 – Hervorragend

raven

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is truly 5 star. The moment you walk on the property it feels like a resort. The rooms are beautifully designed with the most comfortable bed I have ever slept on in a hotel. Every staff member deserves a raise because they truly make it feel like a 5 star hotel. I casually mentioned we were celebrating my wife’s birthday and within 20 mins of arrival, they brought us a card and free champagne. Tacos at Lylo were some of the best tacos we’ve ever tasted. Pool was very relaxing. Recommend staying in the poolside rooms you get free lounge chair reservations. The balcony is beautiful and you can sit outside and hear music all day. Resort is very quiet at night time and you’ll wake up to awesome views. Will definitely be back to visit!
Aufenthalt von 4 Nächten im April 2024
Antwort von Rise Uptown am 30. Apr. 2024
So glad you had a good time! We strive to make everyone's stay the perfect one! So happy we were able to do that for you. We hope to see you again soon!

10/10 – Hervorragend

Kathy, South Holland

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing & friendly!!!! Our room was amazing with the balcony and it was so beautiful !!! Definitely will be back
Aufenthalt von 3 Nächten im April 2024
Antwort von Rise Uptown am 30. Apr. 2024
So glad you had a good time! We hope you come back again soon.

8/10 – Gut

Natalie

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great room!
Aufenthalt von 2 Nächten im April 2024
Antwort von kenya am 22. Apr. 2024
We appreciate your review! We are happy to hear that you enjoyed your time with us.

10/10 – Hervorragend

Brandy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the mud-century vibe and relaxing by the swimming pool.
Aufenthalt von 2 Nächten im April 2024
Antwort von kenya am 20. Apr. 2024
Thank you for your review! We are so happy you enjoyed your stay with us!

10/10 – Hervorragend

Shay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von kenya am 22. Apr. 2024
Thank you for staying with us. We are happy to hear that you enjoyed your stay! We hope to see you again at Rise Uptown!

4/10 – Schlecht

Bobby

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property was very dated, but the grounds are kept. Reminded me of staying in a motel in the 70s. They actually offer popsickles, a turntable and vinyl records at check in.
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Kevin

Aufenthalt von 4 Nächten im April 2024
Antwort von Rise Uptown am 30. Apr. 2024
So glad you had a good time. We hope you come back again soon.

10/10 – Hervorragend

JOHN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von kenya am 22. Apr. 2024
We appreciate your review! We are glad you enjoyed staying with us and we hope to see you again!

10/10 – Hervorragend

Mohammed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von kenya am 22. Apr. 2024
Thank you for your review! We are happy you enjoyed your stay, and we hope to see you in the near future!

10/10 – Hervorragend

Scott

Aufenthalt von 2 Nächten im März 2024
Antwort von Rise Uptown am 30. Apr. 2024
So glad you had a good time! We hope you come back again soon.

10/10 – Hervorragend

Jessica Swena-

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were so lovely, great vibe, pull and dining were fun!
Aufenthalt von 1 Nacht im März 2024
Antwort von kenya am 4. Apr. 2024
We appreciate your kind words, Jessica! We hope to see you again and enjoy another stay with us.

8/10 – Gut

Jeffrey, Spanaway

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im März 2024
Antwort von kenya am 22. Apr. 2024
We appreciate your review, Jeffery. We are happy that you enjoyed your stay with us. We hope to see you again in the future.

6/10 – Okay

Anthony

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Having the front desk in a popsicle stand (seriously) was confusing. The roof bar was never open. The area is dangerous and has limited amenities (except the excellent 'Belly' restaurant across the street).
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Sandra, Surprise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was great! The room was spacious, updated, and the pool area was an awesome space to hang out! We picked our free boozy popsicles, enjoyed a drink during happy hour on the rooftop terrace, and had lunch at LYLO. Cartel coffee on site was a great stop before heading to the pool! We really enjoyed this place and will definitely be back for another staycation in AZ :)
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice, hip, and upscale.
Aufenthalt von 2 Nächten im März 2024

4/10 – Schlecht

Ian

Aufenthalt von 3 Nächten im März 2024

4/10 – Schlecht

Ana

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
We got in at 4:15p and our room wasn’t ready. Were told to hang out at the hotel bar, where my complimentary drink voucher wasn’t accepted. Shower also leaked into the room.
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Amber

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
We stayed on the 3rd floor directly beneath the rooftop bar and it was actually miserable. The bass shook our entire bed and the mirrors were literally bouncing off the wall. I get better sleep camping at music festivals than I did staying in my hotel room here. If you’re going to have rooms that close to an outdoor rooftop bar playing music loud af with a subwoofer vibrating the entire building, you absolutely need to make sure those rooms have SOME soundproofing. I am not one to complain ever, especially about noise, but I have never experienced worse noise issues in a hotel in my entire life and if I had known this was going to be an issue, I never would have stayed here. Not worth it at all. I stayed here with my mom which was a big mistake. The rooftop bar has their hours listed as closing at midnight. I When I called the front desk to complain about the noise, they then stated it was ending at 2am. They said that they had already received several noise complaints from other guests and that they would relay the message and ask them to turn it down. They didn’t. In fact, it got LOUDER between 12-2am. There is a noise ordinance and they are not following it whatsoever. We had to be up by 5am the next morning and I was fuming. The staff did nothing to remedy the issue, even though so many guests were infuriated. There is a city noise ordinance and they aren’t following it whatsoever.
Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

Sinthuja

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall we enjoyed our stay at the hotel. We loved the check-in popsicle and the complimentary drink everyday was a nice touch. The overall aesthetic was very nice!
Aufenthalt von 4 Nächten im März 2024
Antwort von kenya am 11. März 2024
We appreciate your review! We're happy you enjoyed your stay and the yummy popsicles! We hope to see you again soon!

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von kenya am 11. März 2024
We appreciate your review! We're so happy you enjoyed your stay!

10/10 – Hervorragend

Sari, Tampa

Aufenthalt von 2 Nächten im März 2024
Antwort von kenya am 27. Mai 2024
Thank you for leaving a review! We would love to see you again!

10/10 – Hervorragend

SUSAN P

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
What a cool gem of a stay at Rise. Very friendly staff and love the boozy and non boozy popsicles at check in, as well as never ending waters. The decor of my room was cool - love the space and record player - comfortable bed. No in room coffee maker if that matters to travelers. Room was nice and clean - smallest bit of mildew in shower on shelf but not a true issue. Nice robes. The pool area is fun and comfortable with more friendly staff. Didn’t get to sit at bar but loved the way it was done. Very close to light rail as well. As a solo female traveler I felt safe but did wish there was more lighting when I had to walk a far corner alone to access my hallway. Another bonus was Cartel Coffee is right there and down the street an easy to walk to other dining establishments. Happy hours at Rise also from 4-6pm. Make it a point to book a stay here. It’s unique, well appointed and offers a great location.
Aufenthalt von 3 Nächten im März 2024

4/10 – Schlecht

Edward

Gut: Personal & Service
Verbesserungswürdig: Ausstattung
There is a hidden resort fee of about $35/day which increased my daily rate to $300/night. When I found out about it on check-in an asked if I had a choice, I was told no. It is for parking (I took a Lyft from the airport), water and a popsicle. I got one free popsicle for $163.25. It felt very deceptive.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Rise am 17. März 2024
Hello Edward. I do apologize that you were not made aware of the Rise Experience Fee. When booking through Expedia, it is listed in the pay details. If you made the reservation over the phone, They should have told you about the pricing during the booking. The Rise Experience Fee, includes parking, popsicles, unlimited water, free social hour cocktail and lounge chairs. Like many hotels who have resort fees, they are not optional. I do hope you give us another chance

10/10 – Hervorragend

Katie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous fun place and the staff was outstanding!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von kenya am 2. März 2024
Thank you for staying with us! We hope to see you again soon!

10/10 – Hervorragend

Czarina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von kenya am 25. Feb. 2024
We appreciate your review! We're happy you enjoyed your stay. Please come visit us again soon!

4/10 – Schlecht

Edo

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
2 star motel at a 4 star price
I booked 2 rooms at this hotel since it looked fun and new. And I like Mexican food. It seemed to be the perfect fit for my daughter and me. Once we arrived in our rooms we were kind of shocked. They are much smaller then the images made you believe. And they were filthy. The same counts for the balcony. It’s marketed as ab upscale hotel but ultimately it felt like a multi story motel. 2 stars at best. No Lounge to hang out when it’s 50F outside. Not cool. I called reception several times but no answer. I finally headed down myself to talk to the person who checked us in. They offered text service instead. The response time was very long. After numerous messages they said they were sorry we didn’t like the rooms and offered a cancellation for the 2nd and third night without fees. So we left after the first night. That was the only reasonable thing to do. But did nothing else for us. Sad. I suggest they take the “upscale” off of the description and lover their price significantly after reducing the rat3 by at least 100$ per night. Unbelievable that they get 9.4 rating on hotels.com
Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Jamie

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Be aware of “Experience Fee”
Very short stay and not a lot of time at the hotel. A bit surprised at “the experience” fee I was charged at check out as I was not informed about prior. It included parking and 2 popsicles and I have no idea what else?? I didn’t have a car there and grabbed popsicles at checkout since I basically paid for them.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rise am 21. Feb. 2024
So glad you had a good time with us. The Rise Experience fee is something new we introduced in September. It should be listed on the Expedia website or they should be informing if you book with an agent. I am sorry you were not made aware. We hope you come back again soon

8/10 – Gut

ANNA SHANTEL

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024