Außenpool

Bewertungen von Hyatt Place Phoenix/Mesa

3 out of 5
Hyatt Place Phoenix/Mesa
1422 W Bass Pro Drive, Mesa, AZ

Bewertungen

9,2

Wunderbar

795 von insgesamt 1162 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
254 von insgesamt 1162 Gästebewertungen haben eine Bewertung von 8 - Gut" "
68 von insgesamt 1162 Gästebewertungen haben eine Bewertung von 6 - Okay" "
28 von insgesamt 1162 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 1162 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,4/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jens

Aufenthalt von 2 Nächten im August 2023
Antwort von Customer Service am 7. Nov. 2023
Jens, thank you for choosing Hyatt Place Phoenix/Mesa and taking the time to rate us. We're thrilled that you had a positive stay. We hope to have the opportunity to welcome you back in the near future.

10/10 – Hervorragend

Andreas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes, modernes Hotel mit sauberen und großzügigen Zimmern! Der Pool ist auch toll. Frühstück einwandfrei. Gerne wieder.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Customer Service am 30. Juli 2023
Vielen Dank für diese hervorragende Bewertung, Andreas!Wir arbeiten stets hart daran, allen unseren Gästen ein qualitativ hochwertiges Erlebnis zu bieten. Daher ist es schön zu hören, dass Sie einen so angenehmen Aufenthalt im Hyatt Place Phoenix/Mesa hatten! Wir würden uns freuen, Sie eines Tages wieder für einen weiteren unvergesslichen Besuch bei uns begrüßen zu dürfen.

8/10 – Gut

Tawny

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed 4 nights. The bed was firm and comfy. Water pressure was low but the water was super hot and lasted forever. The room was huge. The A/C kept the room very cold. The fridge also stayed super cold. The breakfast was okay but could have been better. The edge of the roo. Carpets all around and behind anything were super dusty, but it disnt effect the quality of our stay.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Halim, Ciudad de México

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
En general fue una buena experiencia, solo que la avitacion que nos dieron tenia un ruido muy fuerte por la noche no se si de los a/c o de que pero era un poco molesto para dormir, pero fuera de eso la limpieza y lo agradable estuvieron muy bien.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Customer Service am 22. Mai 2024
Halim, gracias por compartir tus comentarios. Es fantástico saber que tuvo una buena experiencia en general en Hyatt Place Phoenix/Mesa y que encontró la limpieza y el ambiente de su agrado. Tomamos nota de su comentario sobre el ruido nocturno y lo investigaremos. Esperamos darle la bienvenida nuevamente en el futuro.

10/10 – Hervorragend

Annette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 21. Mai 2024
Annette, the team at Hyatt Place Phoenix/Mesa is thrilled to see your glowing rating! We are delighted that you had a wonderful stay and we look forward to welcoming you back soon!

8/10 – Gut

Brendan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Happy
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 20. Mai 2024
Brendan, thank you for your feedback! The team at Hyatt Place Phoenix/Mesa is delighted to hear you had a positive experience. We're looking forward to welcoming you back.

10/10 – Hervorragend

Jim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent breakfast and great service. Close to restaurants. We’ll stay here again. Great hotel.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 20. Mai 2024
Jim, thank you for your wonderful feedback! The team at Hyatt Place Phoenix/Mesa is thrilled you enjoyed the excellent breakfast and great service. We are also pleased to hear our location suited your needs. We look forward to welcoming you back on your next visit!

10/10 – Hervorragend

Andreas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 17. Mai 2024
Andreas, thank you for your excellent rating! The team at Hyatt Place Phoenix/Mesa is delighted you had a great stay. We hope to welcome you back soon!

10/10 – Hervorragend

T

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing and made me feel at home.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 16. Mai 2024
T, thank you for your kind words! The team at Hyatt Place Phoenix/Mesa is delighted to hear that you felt at home during your stay. We're looking forward to welcoming you back!

10/10 – Hervorragend

BEVERLY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location and good price
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 14. Mai 2024
Beverly, it's wonderful to hear that you appreciated Hyatt Place Phoenix/Mesa's prime location and competitive rates. We thrive in creating an exceptional experience for our valued guests. We hope to welcome you back in the near future.

10/10 – Hervorragend

Bao

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value and location. Would stay here again.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 14. Mai 2024
Bao, it's delightful to know that you found great value in your stay at Hyatt Place Phoenix/Mesa, and you appreciated our strategic location. We're thrilled by your interest in returning. We look forward to the opportunity of welcoming you back soon!

8/10 – Gut

Lynn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Customer Service am 14. Mai 2024
Lynn, it's wonderful to read that your recent stay at the Hyatt Place Phoenix/Mesa was an enjoyable one. We truly appreciate your 4 star Expedia rating and look forward to your return. Your continuous support means a lot to us.

8/10 – Gut

Felicita

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel is kept clean but is in need of renovations.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Felicita, thank you for your observations about the Hyatt Place Phoenix/Mesa. We are glad to hear cleanliness was up to your standards. We acknowledge your suggestion regarding refurbishments and will certainly consider your feedback as we continuously strive to improve our guest experiences. We hope to welcome you back in the future to see the improvements we've made.

4/10 – Schlecht

Tiffany

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This hotel is horrible and dated. We spent 6 miserable nights here. The power went out for hours and our a/c never kicked back on. The temperature was set to 70 and the room stayed at 74-75. The pillows are 2 different sizes, one small and the other extra small. The sheets felt like hospital blankets. The toilet was loud and the shower was gross.
Aufenthalt von 6 Nächten im Mai 2024

10/10 – Hervorragend

Gloria

Gut: Ausstattung und Zustand der Unterkunft
Was very clean enjoyed my stay
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 11. Mai 2024
Gloria, it's great to hear that you had an enjoyable stay at Hyatt Place Phoenix/Mesa. Cleanliness is a top priority for us. We're delighted that this contributed positively to your experience. Looking forward to welcoming you back in the future for another wonderful stay.

6/10 – Okay

Cathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I usually stay at Hyatt Place when I travel, when ever possible. However, at this particular location, the air-conditioning unit in the room was extremely loud and the mattress way too soft, compared to the other property locations I've stayed. I thought the issue was unique to my room, but my relatives staying at the same hotel experienced the same issues in their rooms. Hopefully, the hotel can fix these issues. Other than that, the morning food selection was delicious, as usual.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 10. Mai 2024
Cathy, it's clear that the conditions of the room did not meet your expectations and we deeply regret that your usual Hyatt Place experience was affected. Our team is already in touch with maintenance to ensure that all rooms provide a comfortable, restful environment, including an optimal temperature and bedding comfort. It's heartening to hear you enjoyed our breakfast selection, and we want to assure you that we're focused on enhancing all aspects of the guest experience. We appreciate your patience and hope to welcome you back again where we'll strive for your stay to be nothing short of excellent.

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The breakfast was wonderful
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Customer Service am 11. Mai 2024
Christine, we're thrilled that you enjoyed the breakfast at Hyatt Place Phoenix/Mesa. Our team members take great pride in providing a quality start to your day. We look forward to having you dine with us again soon.

4/10 – Schlecht

Michael

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room was not clean well, found hairs on the pillow. I encountered power outage when I was taking shower and had to finish in the total dark. Cable TV lost audio signal and service disconnected constantly. The WiFi service was very bad. It was not a pleasant experience.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 7. Mai 2024
Michael, it's unfortunate to hear that your recent stay fell short of expectations. We regret to know about the cleanliness concerns, issues related to utilities, and inconsistent internet and cable TV services. These aspects are generally highly regarded, and we are sorry that this was not your experience. Our team will closely look into your feedback to ensure higher standards are maintained and similar situations are prevented in the future. Despite your recent experience, we hope you will consider giving us another chance to redeem ourselves.

8/10 – Gut

Ankit

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Property was ok, being Expedia platinum member I eligible for room upgrade if available but staff did not offer
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 7. Mai 2024
Ankit, we appreciate your feedback. It's great to learn that you found the Hyatt Place Phoenix/Mesa satisfactory. In terms of your membership benefits, our team members do their utmost to accommodate all requests. While upgrades are subject to availability, we're sorry if you felt this aspect lacked attention during your visit. Your feedback has been shared with our colleagues to ensure we provide the best experience possible for our guests. We look forward to having you back to better meet your expectations next time.

10/10 – Hervorragend

Colin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 4. Mai 2024
Colin, thank you for sharing your positive feedback about the Hyatt Place Phoenix/Mesa. It's wonderful to hear that you appreciated the property. Your satisfaction is our highest reward. Our team looks forward to your next visit.

10/10 – Hervorragend

Gail

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 4. Mai 2024
Thanks for the perfect rating, Gail! We can't wait to see you again soon for another amazing experience at Hyatt Place Phoenix/Mesa. Have a great day!

6/10 – Okay

Elvira

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Breakfast was monotonous
Aufenthalt von 6 Nächten im April 2024
Antwort von Customer Service am 3. Mai 2024
Elvira, thank you for sharing your thoughts regarding the breakfast provided. We are always looking for ways to diversify our offerings and your observations are noted. We hope to get the opportunity to serve you better in the future.

6/10 – Okay

VINAY

Geschäftlich gereist, Mit einer Gruppe gereist
Old bed, mattress are over used and not comfortable to sleep. Old property maintained well to survive the requirement but may need to change mattresses and pillows seems they have lived long enough.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 29. Apr. 2024
Vinay, it's regrettable to hear that your stay did not meet your expectations due to the comfort of the bed and pillows. Our mission is to provide every guest with a relaxing environment, and your feedback is critical in helping us work toward that goal. We will certainly look at our current bedding inventory and consider its potential refurbishment. Your satisfaction is important to us, and we hope to have the opportunity to turn your experience around during your next visit.

10/10 – Hervorragend

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, clean, breakfast and parking included!!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 29. Apr. 2024
Diane, it's wonderful to hear that you enjoyed your stay at Hyatt Place Phoenix/Mesa. The team is pleased to learn that you appreciated the convenient location, cleanliness, and included amenities such as breakfast and parking. Thank you for your Expedia review and we hope to welcome you back in the future.

8/10 – Gut

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and well maintained
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 28. Apr. 2024
Robert, it's delightful to hear you found the Hyatt Place Phoenix/Mesa to be tidy and well-kept. Our team members strive to provide a pristine environment for all our guests. We look forward to welcoming you back!

10/10 – Hervorragend

Mario

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were very friendly & helpful. The breakfast had good choices & was good. The rooms were nice & clean. I would definitely stay here again.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 27. Apr. 2024
Mario, we're delighted to hear that you had a positive experience at Hyatt Place Phoenix/Mesa. It's fantastic that our team members were able to assist you, and that you enjoyed our breakfast and accommodations. We're looking forward to welcoming you back in the future.

10/10 – Hervorragend

Jaime

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 2. Mai 2024
Jaime, it's delightful to hear of your stellar stay at the Hyatt Place Phoenix/Mesa. Your favorable feedback is appreciated and will be shared with our team members. We are grateful for your choice of our hotel and look forward to hosting your next visit.

10/10 – Hervorragend

Wheeler

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Facility is great, good pool, decent breakfast and nice rooms. The only down fall is house keeping is really poor. They won’t clean your room unless you ask and even at that, they replaced towels and made two of our three beds, nothing more.
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 25. Apr. 2024
Wheeler,Your kind words about Hyatt Place Phoenix/Mesa are appreciated, especially your thoughts on the good pool, enjoyable breakfast, and comfortable rooms. We're sorry to hear about your disappointment with the housekeeping service. We take pride in maintaining our rooms to the highest standards, and it seems we could have better met your expectations in this regard. We are certainly taking your feedback into account and making improvements where necessary. We hope you consider staying with us again on your next visit to Phoenix/Mesa.

10/10 – Hervorragend

Michael, North Aurora

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very clean. the pool area was clean. Breakfast was tasty, but limited in choices.
Aufenthalt von 7 Nächten im März 2024
Antwort von Customer Service am 24. Apr. 2024
Michael, thank you for taking the time to share your experience at Hyatt Place Phoenix/Mesa. We're thrilled to hear that you appreciated the cleanliness of our hotel and pool area. Additionally, we appreciate your remarks about breakfast. We continually aim to enhance our menu variety to cater to all sorts of palates. We look forward to welcoming you back again soon!

10/10 – Hervorragend

Jules

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly, rooms were clean, nothing to complain about
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 24. Apr. 2024
Jules, thank you for sharing your experience at Hyatt Place Phoenix/Mesa. We're delighted to hear you found our team members amicable and our rooms spotless. Glad you had an enjoyable stay without any complaints. We hope to welcome you back soon for another great stay.

8/10 – Gut

Marvin D., Wooster

Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 25. Apr. 2024
Marvin, it's great to see that you had a favourable experience at Hyatt Place Phoenix/Mesa. It would be enlightening to know what parts of your stay stood out. Still, we appreciate your rating and hope to have the chance to create an even more memorable stay for you next time. We look forward to your return.

10/10 – Hervorragend

Sylvia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked the location, room was comfortably and roomy, continental breakfast was decent, and especially liked the pool and spa.
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Service am 23. Apr. 2024
Sylvia, thank you for sharing your wonderful experience at Hyatt Place Phoenix/Mesa. We're thrilled you found our accommodations spacious and comfortable, and that you appreciated our location and amenities. It's fantastic to hear you also enjoyed the pool and spa, along with our breakfast offerings. We can't wait to welcome you back for another enjoyable stay.

10/10 – Hervorragend

Arthur

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff and food! Only recommendation is rooms need a renovation
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 19. Apr. 2024
Arthur, we're thrilled that you enjoyed the hospitality and cuisine at Hyatt Place Phoenix/Mesa. We've also noted your suggestion for room updates, and rest assured, this insight is valuable as we continuously seek to enhance the experience for our guests. We look forward to inviting you back in the future.

10/10 – Hervorragend

Junya

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 20. Apr. 2024
Thank you for the excellent rating, Junya!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt Place Phoenix/Mesa! We look forward to hosting you again soon.

10/10 – Hervorragend

Paula

Mit einer Gruppe gereist
Gut: Ausstattung und Zustand der Unterkunft
The staff was outstanding. The breakfast WAS really fresh, delicious and the area was constantly kept clean. I would definitely recommend this hotel.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 19. Apr. 2024
Paula, thank you for such a positive review. We're delighted to hear you enjoyed your experience at Hyatt Place Phoenix/Mesa, especially the delicious breakfast and the cleanliness of the premises. Your kind words regarding our team members are sincerely appreciated as we consistently strive to provide exceptional service. We're thrilled to hear your recommendation and look forward to welcoming you back in the future.

10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 17. Apr. 2024
Donald, thank you for your top rating of Hyatt Place Phoenix/Mesa. Our team is thrilled to know you had a positive experience with us. We look forward to the opportunity of serving you again in the future.

6/10 – Okay

Jeff

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Like: Walking distance to shuttle bus to get to Sloan Field. Like: Breakfast although out kid-chaotic was generally very good. Dislike: Rooms are tired and could use an upgrade
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 15. Apr. 2024
Jeff, it's great to hear you appreciated our location's proximity to Sloan Field and our inclusive breakfast. We also acknowledge your feedback about the room conditions. We are continually striving to improve our guest experience and your input helps us in that process. We're looking forward to welcoming you back in the future, hopefully, to a renewed experience.

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was great.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 16. Apr. 2024
Ryan, it's wonderful to hear that you had a great experience at Hyatt Place Phoenix/Mesa. We truly appreciate your positive feedback. Looking forward to welcoming you back in the future!

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place for soccer team
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 9. Apr. 2024
James, it's wonderful to see Hyatt Place Phoenix/Mesa was a fitting choice for your soccer team. We take pride in providing the perfect setting for any group. Looking forward to your next visit.

8/10 – Gut

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was great…only things I did not like was the bathrooms was small ( bring your own shampoo ) and the tv was old ( not able to use apps ) Breakfast was good.. and there is lots of things to do around the hotel.
Aufenthalt von 6 Nächten im März 2024
Antwort von Customer Service am 6. Apr. 2024
Jason, it's splendid to hear the Hyatt Place Phoenix/Mesa made a positive impact on your stay. We're thrilled that you appreciated our breakfast offerings and found our location advantageous. We appreciate your comments regarding the size of the bathrooms and the in-room TV technology. Our team constantly strives to improve guest experiences and will take your feedback into consideration. We look forward to welcoming you back for another enjoyable stay.

6/10 – Okay

Gabriel

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff is very friendly and helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 7. Apr. 2024
Gabriel, it's gratifying to hear you appreciated the warmth and assistance provided by our team members at Hyatt Place Phoenix/Mesa. We're looking forward to welcoming you back on your next visit.

8/10 – Gut

Carly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property itself was great. My only complaint was that the person at the front desk when I was checking in was not very competent. He kept asking for help from a coworker. The beds were comfortable and the breakfast was nice. Would stay here again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 5. Apr. 2024
Carly, it's delightful to hear that you found Hyatt Place Phoenix/Mesa to be a great location for your stay. We're glad you enjoyed the comfortable beds and the breakfast. Your noted experience with the check-in process is something we will definitely look into, as we aim for seamless and efficient services. Your willingness to return encourages us all, and we eagerly await your next visit.

10/10 – Hervorragend

Jesus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel!
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 1. Apr. 2024
Jesus, we're delighted to hear you had such a wonderful stay at Hyatt Place Phoenix/Mesa! Your positive feedback is greatly appreciated. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Rob

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall good experience
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 1. Apr. 2024
Rob, we're delighted to hear that you had a pleasing experience at Hyatt Place Phoenix/Mesa. Your positive feedback is very appreciated and we can't wait to welcome you back for another memorable stay.

8/10 – Gut

Sara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to Sloan park for spring training!
Aufenthalt von 6 Nächten im März 2024
Antwort von Customer Service am 1. Apr. 2024
Sara, it's wonderful to hear that you found our location convenient for your spring training visits to Sloan Park. At Hyatt Place Phoenix/Mesa, we're happy to provide our guests with a prime location to ensure wonderful and memorable stays. We hope to see you again in the future during your next spring training trip.

8/10 – Gut

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is definitely a hotel- NOT a resort by any means. Small pool. Hot tub. Nothing fancy. Room was fine. Staff very nice.
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Service am 30. März 2024
Elizabeth, we appreciate your feedback. It's fantastic to read that our team members at Hyatt Place Phoenix/Mesa were able to provide you with a positive experience. We understand your observations regarding our pool and hot tub facilities, which although modest and not resort-like, we hope served their purpose. We're glad you found your room comfortable and our team welcoming. Looking forward to hosting you again soon on your future visits.

8/10 – Gut

Amanda R, Chicago

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to many restaurants, a theater, Walmart and 20 min walk to Sloan. Easy access to highways to get to any destination. Hotel was clean, staff were attentive, and lobby had awesome chocolate chip cookies for purchase. Included breakfast was stocked with option of scrambled eggs, a meat, and either pancakes or waffles with fruit, toast, bagels, and yogurt. AC was noisier than anticipated and maintenance did best to address. Wall paper was pealing in some spots (2nd floor elevator buttons, bathrooms) and bed was firmer than I prefer. Plenty of seats at pool and towels available pool side.
Aufenthalt von 5 Nächten im März 2024
Antwort von Customer Service am 30. März 2024
Amanda, thank you for the feedback on your stay at the Hyatt Place Phoenix/Mesa. It's great to hear you enjoyed the convenient location, appreciated our cleanliness, and had a chance to taste our delicious chocolate chip cookies. We're also glad our breakfast pleased you.We note your comments regarding the AC's noise level and the overall room comfort. Your comfort is key to us, and our team is continually seeking ways to improve the guest experience. We've taken your feedback into account and will strive for betterment.We're delighted to hear you had an enjoyable time by the pool. Once again, thank you for your review and we're looking forward to welcoming you back in the future.

10/10 – Hervorragend

del

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 17. Apr. 2024
Del, it's great to hear about your exceptional stay at Hyatt Place Phoenix/Mesa. Your high rating is greatly appreciated. We hope to have the opportunity to welcome you back again in the future!

10/10 – Hervorragend

Timothy J

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great cookies and very clean
Aufenthalt von 6 Nächten im März 2024
Antwort von Customer Service am 27. März 2024
Timothy J, it's delightful to hear your positive remarks about Hyatt Place Phoenix/Mesa. The cleanliness of our hotel and the enjoyable cookies we offer are something we take great pride in. We're glad it added to your experience. We look forward to welcoming you back in the near future.

2/10 – Ungenügend

Donna

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 14. Apr. 2024
We appreciate you taking the time to share your feedback, Donna.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.